iOS app unable to connect | Home Assistant | Page 1

nocturne ibex Feb 14, 2025, 9:38 AM

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I'm trying to connect the iOS app to an home assistant installation while connected via the nabu casa cloud.

On the phone I get the attached message.

In home assistant I get the following messages (at the expected times)

2025-02-14 09:04:18.286 WARNING (MainThread) [homeassistant.components.http.ban] Login attempt or request with invalid authentication from localhost (127.0.0.1). Requested URL: '/auth/login_flow/b36001f2442970ab1f70a2d51a2a0bb6'. (Mozilla/5.0 (iPhone; CPU iPhone OS 18_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Home Assistant/2025.1 (io.robbie.HomeAssistant; build:2025.1073; iOS 18.3.0) Mobile/HomeAssistant, like Safari)
2025-02-14 09:54:35.167 WARNING (MainThread) [homeassistant.components.http.ban] Login attempt or request with invalid authentication from localhost (127.0.0.1). Requested URL: '/auth/login_flow/1bdb5165df57a1a35d44199a7a52cfbb'. (Mozilla/5.0 (iPhone; CPU iPhone OS 18_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Home Assistant/2025.1 (io.robbie.HomeAssistant; build:2025.1073; iOS 18.3.0) Mobile/HomeAssistant, like Safari)

In the app log I get the following
-# See Attached message

On a PC the installation is accessible and if I try to login at that user (in Edge), everything works normal.

I'm running Home Assistant 2025.2.0

📎 message.txt

vast wedge Feb 14, 2025, 9:42 AM

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Is the user you are trying to login able to login remotely or only locally?

If your user can login remotely then:
Please delete the app, reboot your phone and install it again

nocturne ibex Feb 14, 2025, 9:43 AM

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On PC he can login remotely. Only not in the app.

vast wedge Feb 14, 2025, 9:44 AM

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Ok so the user is configured to be able to login remotely. That’s good, please go ahead and perform my last instructions

nocturne ibex Feb 14, 2025, 9:44 AM

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I'll do (but not directly)

nocturne ibex Feb 14, 2025, 2:32 PM

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Well, I tried to remove the app. But iOS being iOS, I was unable to remove it's settings. The settings aren't stored on iCloud but somewhere else. However I don't have a clue how to remove the settings.
-# and before you ask: Yes I did try to login again. However this gave the same result as before

vast wedge Feb 14, 2025, 2:33 PM

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So you have a server configured already? Your previous screenshot looked like you were in onboarding

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Anyway, manually remove this server, then you can delete, reboot and reinstall

nocturne ibex Feb 14, 2025, 2:35 PM

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There are servers configured already. And somehow they re-appear. But I removed the app..
So I don't know where those settings are stored.

vast wedge Feb 14, 2025, 2:36 PM

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They are stored in keychain, it doesnt clean up if you delete the app

nocturne ibex Feb 14, 2025, 2:36 PM

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||I have an Android, and I know how to remove the settings there||

vast wedge Feb 14, 2025, 2:36 PM

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But those servers are working fine right? So you dont need to remove those

nocturne ibex Feb 14, 2025, 2:37 PM

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vast wedge They are stored in keychain, it doesnt clean up if you delete the app

Well, one of the servers is working (the active one). There is also an inactive one but that might have old credentials stored (it's not my phone).

vast wedge Feb 14, 2025, 2:39 PM

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Ok, so you can delete all servers that are not working or inactive, then proceed with what I asked before.

You can also try the URL in iOS Safari before trying in the App as well

nocturne ibex Feb 14, 2025, 2:40 PM

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I'll try Safari next. However that's probably on Monday

vast wedge Feb 14, 2025, 2:40 PM

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Oh ok.. whenever you have the phone in hands let me know and If I am available at the same time we fix this together

#iOS app unable to connect