Hi, since a few days i sporadically can not connect via the iOS App with the following error Message: Due to an SSL Error no secure connection could be established. Im using the Nabu Casa Service. Any idea how to fix this?
#iOS App SSL Connection Error
warm sapphire
warm sapphire
Internal ID is „-„ respectively the wifi SSID. only the external url is used (Home Assistant Cloud).
After an iPhone restart it works again, for a while
lime shoal
Can you send me a screenshot of your internal and external configuration? Feel free to cover the external URL of course
lime shoal
If you try to access that internal URL in iOS Safari, does it loads?
bold pagoda
If you try to access that internal URL in iOS Safari, does it loads?
Yes Safari, edge, brave and chrome. All work internal, not external
lime shoal
@bold pagoda Ok and external Home Assistant Cloud URL does not work on those browsers then, right?
bold pagoda
Same reported by android users in our house
lime shoal
Then your issue is unrelated to the apps, you have something wrong configured on your Home Assistant remote connection
If you login to Nabu casa portal, does you see the instance as connected?
bold pagoda
All a bit strange but I was able to fix it. So when I connect to HA it shows connected to Nabu casa. When I check the portal is showed disconnected. To Fix, I disabled and re-enabled remote access. Strange...
lime shoal
Indeed. You can report what happened to the Home Assistant Cloud support, so they keep track of this issue in case it happens to more users