can’t open web interface with HBA connected | Home Assistant | Page 1

sudden gust Oct 8, 2024, 4:28 PM

#

So I’ve got a friend that I’m helping to set up some external hard drives in his system. He had a working instance of Home Assistant with the OS running on bar metal. But he picked up a 9212–4e4i LSIHBA card and for whatever reason as soon as he plugs the HBA into his system and turns it on, he can see the OS boot locally, but he can no longer access the web interface from the URL. Does anybody happens to know what’s going on here?

#

To elaborate, even when he has the hard drives disconnected from the HBA, so it’s just plugged into a PCI slot, and nothing else is connected to it, this issue persists. If he shuts down the system, remove the HBA, and restart the system, you can access the web interface again.

urban glacier Oct 8, 2024, 4:40 PM

#

Best to get your friend on here. So other than networking everything works. The CLI can be used? Have them type ha network info there.
I don't really understand why they want to use an HBA with HAOS.

sudden gust Oct 8, 2024, 4:42 PM

#

But yes he said CLI is working local on the machine

urban glacier Oct 8, 2024, 4:43 PM

#

I'm wondering because HAOS does not really support using multiple disks for data storage.

sudden gust Oct 8, 2024, 4:43 PM

#

Oh really? Even if they’re just multiple SATA disks on the mobo?

#

I’ll have to ask him the use case because he honestly hasn’t said lol

urban glacier Oct 8, 2024, 4:44 PM

#

My guess is the network device name changed due to adding a PCIe device and following this will fix it: https://github.com/home-assistant/operating-system/blob/dev/Documentation/network.md#reset-network
Depends how their network was configured of course, but that should create a new DHCP based config.
See here how to log in: https://github.com/home-assistant/operating-system/blob/dev/Documentation/network.md#using-nmcli-to-set-a-static-ipv4-address

sudden gust Oct 8, 2024, 5:50 PM

#

#

Seems he’s getting an error when running it

urban glacier Oct 8, 2024, 6:00 PM

#

Because they didn't follow the second link. they have to log in first. The > ha prompt is strictly for HA commands while rm and reboot are linux commands.

#

Wow. How small is that monitor?

sudden gust Oct 8, 2024, 6:02 PM

#

I said the same thing lol 😂

sudden gust Oct 8, 2024, 6:18 PM

#

Ok I think I’ve got him running it correctly

#

He’s gotten the connectivity issue sorted I believe. He’s just testing now.

Is there somewhere he can check system devices to confirm the HBA is showing up?

urban glacier Oct 8, 2024, 6:20 PM

#

lspci.

#

Why don't they join here?

#

I would highly recommend to run this via the SSH addon as you can install additional software in it. The default tools are very neutered and don't display anything useful

apk add pciutils
lspci -vvk

jade martenBOT Oct 8, 2024, 6:21 PM

#

Hardware

Open your Home Assistant instance and show hardware information

sudden gust Oct 8, 2024, 6:21 PM

#

He’s not on discord and thought this would be a two second fix lol

urban glacier Oct 8, 2024, 6:21 PM

#

There's also this ☝️

#

The fix is very simple, yes, but requires some back and forth talking usually which is cumbersome through a proxy.

sudden gust Oct 8, 2024, 6:22 PM

#

100%. I told him to get setup on discord so he can pop in here going forward. Community support is fantastic.

#

Is the ‘lspci’ command an HA command?

urban glacier Oct 8, 2024, 6:25 PM

#

Nope.

sudden gust Oct 8, 2024, 6:25 PM

#

He just wants to get to the point of having the disks show up so he can confirm everything works

urban glacier Oct 8, 2024, 6:25 PM

#

I prefix all HA commands with ha even if you don't need the ha in the HA CLI.

#

Another way would be lsblk -o+FSTYPE,MODEL.

#

lspci shows PCI devices, lsblk block devices. Both useful here.

sudden gust Oct 8, 2024, 6:26 PM

#

He ran lspci and it came back ‘not found’

urban glacier Oct 8, 2024, 6:26 PM

#

I need to see their screen.

sudden gust Oct 8, 2024, 6:27 PM

#

Copy that standby

#

urban glacier Oct 8, 2024, 6:28 PM

#

Huh.

#

Wait is that an I rather than an L?

#

Is is!

sudden gust Oct 8, 2024, 6:30 PM

#

Lmao I just noticed it too

#

He’s rerunning it

urban glacier Oct 8, 2024, 6:30 PM

#

But again, use the command via the addon: #1293248595302023198 message
This only spews a few PCI ids. Not the names of the devices.

#

HAOS is NOT a normal linux OS.

sudden gust Oct 8, 2024, 6:32 PM

#

True true got him on it 👍

urban glacier Oct 8, 2024, 6:32 PM

#

I very much recommend virtualizing it: #hardware-archived message
Use HAOS for what you can, put other stuff that doesn't work well with it inside their own VM or container.

sudden gust Oct 8, 2024, 6:38 PM

#

Ya that’s what I recommended. He’s starting to realize how in over his head he is I think

#

I appreciate your assistance and trying to help him though. Support by proxy is never great lol

#

He tried to install the pciutils addon but got another ‘not found’ error.

I confirmed the spelling this time lol.

urban glacier Oct 8, 2024, 6:42 PM

#

These commands have to be run inside the SSH addon's command prompt.

#

They have to install a SSH addon first.

#

People generally don't run commands directly in the OS via keyboard and monitor so this is their way (and the recommended way) to run things.

#

#general-archived message

versed isle Oct 8, 2024, 10:00 PM

#

So im the one Ezekial was attempting to help today.

#

Im sorry but I don’t understand what you mean by running the ssh addon.

#

Im really just trying to plug in a larger hdd to back up video feeds out of frigate. The hdd he gave me is sas so it required an hba card to access.

#

I have been advised in the past not to run HAOS via container as it can cause compatibility issues so it’s not my preferred option.

urban glacier Oct 8, 2024, 10:13 PM

#

See here: https://github.com/home-assistant/addons/blob/master/ssh/DOCS.md
What compatibility issues?

versed isle Oct 8, 2024, 10:36 PM

#

So I bought a barebones pc to run HAOS as this is my first time using HA and this is meant to be an MVP test and learn. The drive I got is an hgst like enterprise drive that uses sas not sata. I actually didn’t know what sas was until I tried to plug this thing in so that’s on me for assuming a drive is a drive. Anyway my motherboard obviously doesn’t support sas so I spoke with Ezekial who offered me an hba card that has sata outputs that should in theory support sas via an adapter. I plugged it all in and through the troubleshooting you kindly offered via proxy above I was able to regain access to the pc via web. However there doesn’t appear in HAOS to be any good tools or support to allow the pc to see the hdd.

#

My understanding is that ssh is just a way to remotely access the cli. So I’m not sure that would offer additional tools to update any missing drivers or the like.

urban glacier Oct 9, 2024, 6:11 AM

#

ssh is just a way to remotely access the cli.
Correct but HAOS itself is based on Build Root and has no package manager and using the OS CLI is discouraged: https://developers.home-assistant.io/docs/operating-system/.
You cannot install drivers and the only supported way to add software is through addons.
The SSH addon is based on alpine which has a package manager so you can install a version of lspci that is not poop: #1293248595302023198 message
But addons are docker containers. They cannot do everything and you cannot installer drivers with it either.
As I was saying, HAOS is not a normal linux OS. If you want more freedom you should virtualize. Consider using the keyboard & monitor CLI only in emergencies and please read this whole thread from top to bottom because I explained most of this and more already. You are currently in the OS's terminal which is considered for developers/emergencies; https://developers.home-assistant.io/docs/operating-system/debugging/
Also see the table here for the differences between HAOS and container: https://www.home-assistant.io/installation/#advanced-installation-methods

#can’t open web interface with HBA connected