Not running any automations at all, reported as unreachable by LAN. Since around 10 hours ago. Going by the rapid action on the green LED I'm inclined to think it's in a busied-out state. Is the only option at this point to pull the power?
#HA Green - unreachable and unresponsive
craggy wolf
uncut jungle
Are you using Alexa Media Player?
craggy wolf
No, I double checked that a few days ago 😄
There is evidence we may have had some sort of very brief power glitch around the time it stopped working
as in restarts of some devices
which tends to make me think I may have nothing to lose by just powering it off and restarting
damage may be already done
uncut jungle
Cutting the power might cause a corruption of the filesystem.
craggy wolf
Yes but I was wondering if maybe it was already damaged if I am right about the power interruption 10 hours ago
uncut jungle
You should try to power it down gracefully by pressing the power button for 6 seconds.
The powerdown process might need a bit time.
If it doesn't want to turn off at all, press that button for more than 12 seconds to force it off.
craggy wolf
ok I'll go and try the 6 seconds press now
uncut jungle
If you connect the green to a monitor and keyboard, you can look for error messages on startup.
If it shows IO errors there, the Green needs a full re-install of HAOS.
craggy wolf
I don't really have the right equipment handy for that, lets see if it's ok after the restart
how long should I give it to see if it shuts down?
craggy wolf
Going by the green light I think it was too busy to listen to its button :/
anyway I'll see
I had to do the 12 seconds. It's rebooting and the yellow light is in the heartbeat pattern
It's back up, and things are looking like they should. Many thanks for your help, I'd forgotten about the shutdown button to be honest
uncut jungle
I would suggest to create a backup and download it. Just to be prepared, if it crashes again and a re-install is necessary.
Generally a good idea to have a not too old downloaded backup at hand.
craggy wolf
Oddly, I'd just taken a full backup and uploaded it to Google Drive just hours before the situation
uncut jungle
The backups on the Green itself might get lost, if the filesystem gets corrupted.
craggy wolf
So I would have had something to restore from
uncut jungle
Do you have power outages often?
craggy wolf
Not at all, this was very unusual
But I will be looking into a clean-power UPS now. If I'd lost all that work it would have taken days to remake it
uncut jungle
A UPS is a good idea. If you get one, which is compatible with NUT (Network UPS Tools), it can gracefully power down the Green, if it runs out of power.
I am using an Eaton Ellipse ECO 650 with USB port.
craggy wolf
Talking of power fluctuations, we were thinking of getting solar energy, and presumably at some point the battery storage depletes and you switch to the grid power... I wonder if that causes interruptions enough to disturb computers etc
uncut jungle
I am no electrician and don't know the characteristics of those switches. But a UPS should protect against short interruptions.
craggy wolf
My hue system had no problems last night, but that's a dumbish hub and the actual correct way to reboot that is to just pull its power cord out 🙂
uncut jungle
Devices with no "dynamic" storage have less issues with outages (as long as there are no power surges which fry them).
The Green is intermittently writing to its storage. If an outage happens at the wrong time, it can cause issues.
Same applies to PCs.
craggy wolf
Most of these UPS have kettle lead outputs. I have 3-pin UK plug in transformers. So a bit of a hunt
I do actually have huge power bank thing, one meant for camping but that's far too bulky
uncut jungle
craggy wolf
Do they produce a lot of heat? Currently I have my comms equipment and hubs in a high up wall cupboard
uncut jungle
Maybe something like that. However I do not recommend the Mini UPS from Eaton (the one for around 49 GBP). It cannot communicate to HA and its quality is not great.
They generate a bit of heat (warm to the touch), but are still fanless
craggy wolf
Actually it would be enough if it just alerted me then I could shut it down myself. I am retired and always home
uncut jungle
And they are heavy due to the batteries inside.
The Mini (the one I did not recommend) doesn't do both. It doesn't alert and it doesn't let HA know about it.
craggy wolf
I am trying to remember the HA Green power connection. is it USB or a transformer with barrel connector?
distant comet
Note that some of those eaton variants cannot be oriented freely.
craggy wolf
Thanks for the headsup - my space is somewhat limited
uncut jungle
The Green has a barrel connector. 5.5 x 2.1 mm center positive 12V 1A
craggy wolf
Ok, so I'd need a 3-pin outlet on the UPS. And how does it shut down the Green? By USB? Currently I have both occupied by a zigbee and zwave dongle so that then needs a USB hub to extend the number of ports
Might be easier to just automate a daily full backup and upload to Google
Do the full backups include the zigbee and zwave data?
uncut jungle
If it is NUT compatible and has a USB port, it can be connected to the Green via it. The NUT add-on (and the according integration) provide the communication.
uncut jungle
Do the full backups include the zigbee and zwave data?
Yes.
craggy wolf
I think I'll work on getting that done first. Then go shopping
I think it will take a while to find a UPS that fits my needs
NUT compatible I will remmeber
The benefit of daily backups is a UPS can't help me if I make a mess of something while configuring 😄
uncut jungle
If you find one that suits your spacial needs and power plug - don't hesitate to ask in this channel, if it is good for use with HA, before buying it.
craggy wolf
Thank you
uncut jungle
If your problem is solved, please add the "✅ Resolved" tag in this post's ... menu.
craggy wolf
done (I think)
uncut jungle
Thank you!