#Plug pairing issue

1 messages · Page 1 of 1 (latest)

fair cedar
#

Sorry I'm painfully new at this. I believe debug logging was already on (not that I remember turning it on) - is that the one that gets dumped in home-assistant.log? Just trying to work out a way of pulling that off as on the companion app when I attempt to download it it just brings up a browser page with 401 unauthorized...

young light
#

I'm not too familiar with how to do this with the app (if it's possible at all). If you go to Settings > Devices & Services and find the ZHA integration, in the three dot dropdown, you should see "Enable debug logging"

fair cedar
#

Yeah the only option that's there is to disable it, not enable it, so presumably it's already logging.

young light
#

Interesting. Well, once you try capturing a log with the device trying to join, disabling logging should cause a log file to download

fair cedar
#

Got it - when you say upload, do you mean cut and paste the text into here? Can't see any option to attach a file.

young light
#

The log file is quite large so it would be easiest to upload it somewhere (e.g. https://dpaste.org/)

#

Do note that it will contain location info so if you don't want to post it in public, feel free to PM me

fair cedar
#

Well I tried to find the location info and remove it, but couldn't see anything obvious. For some reason I can't PM you though?

fair cedar
#

@young light (in case my reply disappears in amongst all the other messages since 😊)

#

Really appreciate you replying by the way.

fair cedar
young light