does anyone know how to fix this?

[restive sun]

not sure what a docker container is

[last otter]

Do you have a shared minecraft plan? (For example a 2gb budget)

[restive sun]

i have the 5gb

[last otter]

So because it's in a shared environment you're server is in a container. It separates it from other servers.
https://youtu.be/v9lC80UBZF4

You'll want to watch this video on how to configure geyser.

[astral oracle]

(#1104143881911664650)

[restive sun]

@astral oracle do i need to delete the plugin when updating to a new version or can i just keep it the old one in the plugin folder ?

[astral oracle]

you need to delete the old file

[restive sun]

i opened a ticket and explained the problem but they want me to pay to get it fixed

[last otter]

Well yes...you're asking for them to complete a setup for you. Nothing is necessarily "broken" with the service.

[restive sun]

do you think it has something to do with my server ip? because it ends with .online or does it not matter

[astral oracle]

it might be, yes

try using the number ip

[restive sun]

yeah now its saying unable to connect to world