Banned by mistake 2011 days ago

[ashen python]

Hi,

I have been trying to get an appt for a few years now and here is my problem:

''Once in Unturned I had a server on my pc. Accordingly, my files in unturned were changed (because of RocketMod) and I could not play on servers with BattleEye anti-cheat. But then I removed the server from my computer and thoroughly reinstalled unturned. Then I went to the server with the BattleEye anti-cheat and played there for about 20 minutes, and then I was thrown into the lobby and after a few hours I was given a game lock.''

I wrote a mail to game-support of Unturned and also Nelson, but I was ignored. Also i wrote an email to BattleEye support, but they said, that only game-creator can fix it.

Now I am writing here in the hope that there will be at least some answer.

My Steam64: 76561198308292264
This is Account: https://steamcommunity.com/id/not_unmasked

[stark cosmos]

you didnt use the Unturned Dedicated Server???

[opaque valve]

"that only game-creator can fix it."

no

I really think they didn't say that

show us the email they sent from battleye

[stark cosmos]

im questioning how and why did he run the server using the unturned executable :/ or a missunderstanding/he said wrong

[opaque valve]

Also the reason you say for the ban does not match at all

[stark cosmos]

modifying the files woudlnt get you banned

[opaque valve]

because that is how it used to be done

[stark cosmos]

the game would crash or steam would patch them when needed id say

[opaque valve]

before the dedicated server

[stark cosmos]

ah

[opaque valve]

and he did it before the dedicated server

[ashen python]

it was about before

[ashen python]

wait

[stark cosmos]

yeah i wasnt into servers back then

sry bout that

[opaque valve]

no, he added Rocketmod to his modules and that just blocks you from joining battleye servers with message "Unofficial modules are not supported"

[stark cosmos]

ah

then i dont know did they say the ban reason?

[opaque valve]

Battleye will never give information about the ban

nor any other anti cheat company for that matter

[ashen python]

that's not exactly what happened

[stark cosmos]

what about on request?

[ashen python]

i can't play normal because i had modified game files due to the server on my pc

but at this time i didn't get a ban

but

after i deleted and installed the game again i got a ban

[ashen python]

and i mean, i delete ALL Unturned files on my pc

[ashen python]

and it's my bad, there was also no answer from BattleEye

[ashen python]

and i don't have a clue, how is it even possible

[opaque valve]

you can always try appealing again

they have changed the system

[ashen python]

Ye... maybe i should

[alpine moon]

I’ve done that a few times you should only be kicked

Are you sure wasn’t anything else on your pc?

[ashen python]

I hope

I am sure about game files