https://support.runescape.com/hc/en-gb is what I'm looking at.
The site breaks when I use my primary account to login. I noted this request shows up and is unusual when compared to what I see when I login with another account. Viewing my past tickets causes a 504. Live chat window displays datetime.start(), the value of this as a date string and only allows me to talk to scape. I can not submit an appeal ticket, it asks me to login. Clicking the redirect to the login page does not work. I can not log in or out, attempts to access login redirects back to the base https://support.runescape.com/hc/en-gb in this broken state.
I'v been submitting one mute appeal a week in the hopes that something can one day change so I can come back and support this game as a paying member. I didn't think this was too much, especially since the majority of these are auto closed out without any human review. I'm sorry if it was spam but I care deeply about this game and won't give up. I'm willing to go down to one appeal a month.
Of note is this request that shows up only when I attempt to login with my main account to the support site. The only way I can use support is if I use another account to login after clearing browsing data.
https://zd.px.aws.jagex.com/logout?kind=error&message=Cannot+sign+in+suspended+user+%23369348576478
Request Method
GET
Status Code
302 Found