#Cant use jagex launcher anymore

15 messages · Page 1 of 1 (latest)

small mirage
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Yo guys today i wanted to log in osrs, I saw I had to update jagex launcher. So I tried, but noticed that it was updating really slow, so I canceled it and tried to open it again but it won't start anymore.

I tried to restart my pc, same result.

I wanted to uninstall but it won't let me because of an unknown error, same with repairing.

Deleted launcher cache didnt work either.

Also ended every jagex launcher related tasks in task bar with another pc restart but that didn't work either.

Any tips ?

sinful shard
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Hi @small mirage - Does it literally say “unknown error” ? Can you post a picture for us

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My launcher was updating and starting RuneLite very slowly today as well. I did a PC restart and it fixed it. But if you’ve tried to uninstall it, it may have already deleted critical files and won’t launch any longer. We’re going to need to continue with the uninstall imo

small mirage
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I could not delete anything. This already happened just after closing the launcher and restarting my pc. Yes one second im on my phone i will upload you a pic with the error.

sinful shard
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C:\Program Files (x86)\Jagex

C:\Users\USERNAME\jagexcache\jagexlauncher\bin

%ProgramData%\Jagex\RuneScape

%LocalAppData%\Jagex

small mirage
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when i open launcher it also says status suspended in taskmanager tw

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btw*

sinful shard
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Try manually deleting the files in those locations and then download the Jagex launcher again

small mirage
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i oly deleted jagexcace foldeer

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oka thanks i will try

sinful shard
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Let me know how it goes.

small mirage
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it works!

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i had to repair again after downloading jagex from the sites and now it repaired succeesflly