I purchased a month of members Ive purchased this exact thing many times in the past without any problems ive tried just logging into a members world or go into a f2p first then members I've checked my bond pouch my members says none on the website to I've gone to the website and talked to the ai uninstalled and reinstalled the game cleared the cache and data updated the game and nothing seems to work ive contacted jagex in an email but they havent gotten back to me so im hoping someone has a fix. 😄
#Membership
potent plover
vague cosmos
It is likely that the payment did not go through if you wait a while longer AND did not receive a "thank you for your custom" message in your in-game inbox. Jagex does provide support through the live chat/tickets to help you with any possible issues with refunding extra purchases, etc so you should be able to buy another if the payment was truly unsuccessful through another source like the RuneScape website/Google Play/etc.
PS: This is not really a issue with mobile so it should be in #1391372405066301550 but it's no biggie, hope it is fixed for you soon
potent plover
It is likely that the payment did not go through if you wait a while longer AND ...
I didnt get it in my jagex inbox but my google play store sent me a email with a receipt saying thanks for the purchase and its in my subscriptions
And its gone through as 9.99 in the banking app