Account help | Old School RuneScape | Page 1

twin sparrow Oct 18, 2025, 1:00 AM

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I’m trying to get runelite and switch to jagex from steam, but I keep getting this blocked message when I try to enter an email and birthday and click continue. I’ve went ring around the rosey with the system. Short of doing a new account idk what to do. This is via pc.

slate dust Oct 18, 2025, 1:03 AM

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Try disabling your adblocker or vpn if you're using one, or try a different browser

twin sparrow Oct 18, 2025, 1:03 AM

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It’s happening from the jagex launcher

slate dust Oct 18, 2025, 1:05 AM

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Is the time set correctly on your pc? Make sure it's set to automatic & click "sync now" or whatever

twin sparrow Oct 18, 2025, 1:07 AM

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That’s done now

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I don’t see an adblocker in my pc settings

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Not using vpn

slate dust Oct 18, 2025, 1:08 AM

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So it's still not working after setting your time? My next suggestion would be trying a different connection :/

twin sparrow Oct 18, 2025, 1:09 AM

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Hang on

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Good gods that might have worked.

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Hang on please

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I’m trying so hard to use runelite

slate dust Oct 18, 2025, 1:18 AM

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What issue are you having now?

twin sparrow Oct 18, 2025, 1:19 AM

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So I didn’t login into osrs via website

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I used steam

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It’s asking me for my login for RuneScape now to import my stuff

slate dust Oct 18, 2025, 1:20 AM

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You'll need to follow the steps here instead https://support.runescape.com/hc/en-gb/articles/6532029137297-Upgrade-a-third-party-login-to-a-Jagex-account
Careful on step 3, you need to do 3a if you already have a Jagex account

twin sparrow Oct 18, 2025, 1:27 AM

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Launcher doesn’t look like that.

fresh nebula Oct 18, 2025, 1:27 AM

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Can you post a screenshot

twin sparrow Oct 18, 2025, 1:27 AM

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idk how to screenshot on my pc

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thats from my phone.

fresh nebula Oct 18, 2025, 1:28 AM

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twin sparrow idk how to screenshot on my pc

win + shift + s 😛

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But that picture is fine

twin sparrow Oct 18, 2025, 1:29 AM

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i just tried that and nothing happened. im more than likely doing something wrong

slate dust Oct 18, 2025, 1:30 AM

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Start here https://secure.runescape.com/m=account-creation/transfer_account
Log in with Steam
Click "Start"
Then click "Already signed up? Log in here"
and log into your Jagex account

twin sparrow Oct 18, 2025, 1:31 AM

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this is what popped up when i clicked that link

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bless all your souls in whatever faith you have for helping me

slate dust Oct 18, 2025, 1:32 AM

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Hm, try using a private browsing window (ctrl+shift+n or ctrl+shift+p depending on which browser you're using)

twin sparrow Oct 18, 2025, 1:33 AM

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ctrl shift n is making me start a new server

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and ctrl shift p is doing nothing

slate dust Oct 18, 2025, 1:34 AM

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I mean press that in your web browser, not discord 🙂

twin sparrow Oct 18, 2025, 1:34 AM

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ohhhhhh

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ok hang on

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i am now incongnito

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ctrl shift n

slate dust Oct 18, 2025, 1:34 AM

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alright, copy/paste this link into the incognito window https://secure.runescape.com/m=account-creation/transfer_account

twin sparrow Oct 18, 2025, 1:36 AM

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ok

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i think i did it

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yea im there

slate dust Oct 18, 2025, 1:37 AM

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got it figured out?

twin sparrow Oct 18, 2025, 1:38 AM

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still at that link you sent

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im reading

slate dust Oct 18, 2025, 1:38 AM

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Alright click the "Log in with Steam" button to log in with your Steam character

twin sparrow Oct 18, 2025, 1:40 AM

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ohhh. ok i wasnt at right place turns out

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but that link is working now

slate dust Oct 18, 2025, 1:44 AM

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Alright you'll just need to follow the rest of the steps here (again make sure you do 3a if you already have a Jagex account) https://support.runescape.com/hc/en-gb/articles/6532029137297-Upgrade-a-third-party-login-to-a-Jagex-account

twin sparrow Oct 18, 2025, 1:44 AM

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ok i think i can do this. apparently every pass i have put in is wrong

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so im having to redo all of it

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ok

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did all that

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import complete

slate dust Oct 18, 2025, 1:53 AM

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Alright, your character should be selectable on the Jagex launcher now

twin sparrow Oct 18, 2025, 1:54 AM

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so my launcher still looks the same

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i downloaded runelite

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i have my character selected

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now what do i do?

slate dust Oct 18, 2025, 1:55 AM

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You should just need to click "Play"

twin sparrow Oct 18, 2025, 1:56 AM

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oh mine gods

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idk who you are

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but ten thousand blessings on you and your family

slate dust Oct 18, 2025, 1:57 AM

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Happy to help 🙂

twin sparrow Oct 18, 2025, 1:57 AM

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idk how you guided me through that. but whatever your work is paying you needs to be doubled

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minimum

#Account help