so its been over 1 week since i bought osrs bonds and memb in osrs and some bonds i didnt recive at all and money from my bank acc is ofc taken,i opened a ticket where im geting no help and i also tried on x also nothing if i go to my bank and ask for refound of that transaction you will 100% ban my acc im sure in that so pleaseee can i get some help to resolve this this is ridicilous no money no bonds like how long i must wait to resolve this?if in 8 days i didnt move from starting spot after opening ticket
#Not reciving osrs bonds after purchase
drifting ginkgo
mint zodiac
Have you checked if they went to rs3?
celest iris
@drifting ginkgo - Take a look at this help article: https://support.runescape.com/hc/en-gb/articles/207126289-Find-my-Bond
Have a look on RS3 to see if your bonds are there. Odds are, you have mistakenly bought RS3 Bonds. If so, (and given that you have already submitted a ticket) the Jagex Moderators should move your bonds to Old School RuneScape when that ticket is serviced.
As such, I wouldn’t suggest creating another one as the article suggests towards the bottom of the page.
drifting ginkgo
no it was all 100% osrs i even send them bank statement from transactiuons with precise date and saying what is what and yea no solutin
after i bought osrs memb i just went up and added osrs bond like no it was all osrs items
celest iris
Have you checked RS3, though?
drifting ginkgo
i dont have rs3 acc never played it and again i didnt buy rs3 items all have been bought osrs
celest iris
I would still suggest logging into RS3 and seeing if your bonds are there.
drifting ginkgo
but tell me then this how did i recive rest of bonds corectly on osrs?
why arent all then on rs3 sent
is that above that bond?
unreal how from single transaction i can recive bond on osrs and other on rs3 how its saying you have mistakenly bought RS3 Bonds xD
yea my mistake
how is it even possible to buy on osrs and get rs3 bond
celest iris
is that above that bond?
It appears to be, yes. So I would suggest waiting for your ticket to be answered. They’ll swap them over for you. I’ve made the same mistake myself. 😳
drifting ginkgo
<@265295629503299586> - Take a look at this help article: https://support.runesc...
i dont have bond in my backpoack tho
there is no explanation in forum how to transfer the bond to pouch can you direct me to where can i find that ?
forum
what i see ?!?
what ever i click its just sending me to jagex payment store for more bonds
eternal grove
could you try messaging the live chat bot> https://support.runescape.com/hc/en-gb click where it says "talk to us" when you scroll down
We were told to use the scaper bot for any payment issues
drifting ginkgo
but already made ticket more than 7 days ago and im legit stuck as you can see for your self
eternal grove
i understand but there may be a quicker solution by using the live chat bot
drifting ginkgo
he is just reopening this for me to log in
i log in he reopens this xD like cmooon please
eternal grove
try refreshing after you log in
eternal grove
hmm ok let me consult with the team - I guess in the mean time wait for the ticket since they have to transfer it anyhow, I am not entirely sure what the capabilities are of the bot just yet and if it can actually escalate a transfer
drifting ginkgo
please do its been really over 7 days that im waiting for this to resolve i tried using forum guide and evrything but its not working for me
and thank you
ember lark
what happened to the bond pouch?
