Complete log out when hopping worlds

[strong geode]

Anyone else suddenly having the issue, that when they hop worlds on mobile, it's completely logging them out?

[gilded violet]

I have a few times

[worthy violet]

It's happened to me often but usually i can get back in right away

[runic oyster]

I've just had this today when hopping worlds in game, doesn't completely log out but crashes the app and have to re open, tried to clear cache but no luck

[visual wind]

Hey all can you let me know what devices you're using and what area you're in when you world hop? @strong geode @gilded violet @worthy violet @runic oyster

[strong geode]

Thanks for your response it's stopped happening now. I can't remember where i was but my phone make is oppo and its android.

[visual wind]

Glad to hear it's stopped! We're still trying to take a look into it though, are you on a Jagex account or Game Center / Google Play account?

[strong geode]

Jagex account 🙂

[gilded violet]

Happened to me 2 days ago, I was at the cooking guild, 3rd floor

Android
Motorola G Play (2023)

Got about 5 hops in then it kicked me

[visual wind]

Are you on a Jagex account of Game Centre/Google Play?

[gilded violet]

Jagex account

[worthy violet]

iOS ipad mini 6 grand exchange. Hopping to a busy world causes crash often like 444, 330, 302. Even other areas if they have lots of players on login will crash it sometimes.

[runic oyster]

Samsung s25 and I've noticed it in the catacombs of kourand at the more northern abby demons spot.