#The buttons in-game don't work (I can't even get past the EULA)

1 messages · Page 1 of 1 (latest)

wooden kindle
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No matter what I've tried, the buttons in game don't seem to at all work. I've checked my controller inputs and everything about the triggers are working completely fine, so it's an issue with the game. I've tried reinstalling the game, verifying the game files, manually uninstalling, resetting my controllers, restarting my PC, restarting the game (hundreds of times) and I've tried pretty much every fix in the first ten pages of Google, so I doubt this is an easy problem to fix, but I haven't even gotten past the EULA so I'd really want to fix this soon, or be able to get a refund if it's confirmed unfixable.

solid jacinth
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Please post your player log to help diagnose the issue.

wheat oreBOT
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To get your player log, follow these steps:

  1. Press and hold the Windows key and the R key. A menu should pop up in the bottom left of your screen.
  2. In this menu, paste the following: %appdata%\..\LocalLow\Boundless Dynamics, LLC\VTOLVR
  3. A directory should appear. Inside should be a file named "Player.log", or just "Player" if you have file extensions hidden.
  4. Upload this file to Discord in this channel by dragging the file into the window and pressing Enter.
dusk plinth
solid jacinth
solid jacinth
wooden kindle
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I just wanna see if its truly unfixable to be able to refund within the timeframe

solid jacinth
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The log shows something is wrong with SteamVR. It's unable to connect to the controllers for some reason

wooden kindle
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It worked

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Thank you man

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Genuinely

solid jacinth
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yay! I'm not sure what is going wrong with SteamVR but good thing that works

wooden kindle
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Yeah

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Thank you man

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I can finally play

solid jacinth
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No problem! Enjoy!

wooden kindle
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I will 👍

worthy hemlock
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What headset do you have?