Game not working

[nocturne sand]

@cedar parcel @celest trout

[wintry nexus]

at least i saw 10 players can't log in the game, some stucks at 34%, and some are 2%

[wintry nexus]

i don't think they help us as fast as they can

[midnight jay]

I am still him stuck at 10%

[celest trout]

We are looking into this

[bleak nacelle]

The game still crashes, lol.

[velvet garnet]

Out of curiosity, what devices are you all using that the game doesn't work on? I have 2 Galaxy Tab A's that don't work, but my Samsung Galaxy S8 does

[midnight jay]

I have a galaxy tablet that doesn’t work but my iPhone 15pro max works

[azure falcon]

Android. I've uninstalled and reinstalled. Still not getting on. Shows transmission downloaded but just cycles on a percentage. And yes, my wifi is working.
Haven't been able to get in in almost 24hrs.
Hey Daaaallllleeee!!!!

[midnight jay]

That’s how it is for my account on my tablet but the account on my works just fine

[velvet garnet]

People in chat last night telling me there were regional outages. I told them all my devices are in the same region of my living room.

[azure falcon]

Classy

[tawny ridge]

It doesn't work either, the event time is running out, who will compensate?

[crimson solar]

Had 1 device that was working a couple hours ago, now all 5 of mine won't load

[nocturne sand]

I think as it's 10 k its easy. Still the bug is unacceptable

[velvet garnet]

Can't do 10k without getting into the game. Comes back by Noon Sunday EST and I'll be fine lol

[wooden hawk]

Yo please fix this ! @cedar parcel @celest trout

[neon oriole]

i too am suffering this problem on my samsung tablet

[velvet garnet]

Most people I've talked to that have been down since yesterday are using Galaxy Tabs. Should narrow down the persistent problem we are having

[wooden hawk]

Mine is a Tecno mobile

Bro at this time I've done my 2nd run men! Please someone fix this damn thing

[shell parcel]

Mine is also a Samsung tablet that still isn't working.

Installed the game on my phone and it's working perfectly there.

[neon oriole]

same here phone works but tablet is stuck in a load loop

[azure falcon]

I'm on an android phone.

First time in 8 years of play I've not been in game for a 24 hour period.

[velvet garnet]

We've been locked out at 24 hours. And if compensation is handed out, which is doubtful, those who were done just momentarily will get the same as us.

[azure falcon]

I know. Long as we get in with a good half day, at least can get this individual done. Losing the research time and "loyalty" and freebies plus war hits and cyber checkpoints. But hey, it's all good since all players are treated equal...right?

[midnight jay]

I still can’t get into the game

[velvet garnet]

@cedar parcel @celest trout Any updates for us who've been locked out of the game for the last 30 or so hours? Anything at all? The event is not my 1st concern, all the daily freebies and alliance donations and loyalty points were losing.... pretty sure I'm not the only one feeling ignored.

[velvet garnet]

Cheap Walmart onn. brand tablet doesn't work either. It's my girlfriends so it was a fresh install

[azure falcon]

Assuming we are being looked at, I'm still out of game also. So now two full daytimes of no real play. I've not missed a day in my 8plus years.
On Android. I've uninstalled and reinstalled.

[clever quest]

can anyone else not play? like ive been trying to log in for like 3 days and im just stuck\

wait theres a event?

[true ivy]

Add my second account to the ones who can't login, Samsung Galaxy Tab A8, stuck at recriving transmission for 2 days 10% 0.4MB...

[velvet garnet]

Everyone here is locked out. Welcome to the club.

I wonder if I start swearing like I feel like doing, I'll continue being ignored.

[clever quest]

when did this event start, i think i havent played in over 4 days? and didnt see a event last time i played

[midnight jay]

It started Friday February 14th @05:00

[hearty ermine]

At this point it appears to only be effecting some models of Samsung tablets and phones which after speaking with Bobby, they are still trying to isolate the issue and make a fix. All other players seem to be uninterrupted as of about 7:40 this morning.

[ebon pagoda]

Event starts the same time each week 11am utc Friday

[azure falcon]

Where's Leroy Jenkins when we need him.
Hi Dale....still not working here.

[devout wave]

Welp, mine was working all morning, but it just crashed in the middle of my war attempt and kept getting stuck at 39% on restart.
Tried clearing cache/data, so it downloaded a bunch of stuff on restart, but now stuck in the same place "Arriving at Enemy Base" except it says 96%.
Restarted again and now it's stuck at 35%. 🤷‍♂️

[devout wave]

Galaxy S24+.

[midnight jay]

Is it still not working

[restive raptor]

Anyone else been dealing with this problem since Tuesday Feb 11th? Haven't been able to do a thing almost this whole week

[midnight jay]

Yes

[azure falcon]

On the plus side I'm getting some progress done at work and the other games I do.

[devout wave]

I got unlocked after war ended. Maybe coincidence? I hadn't been trying for a bit.

[zealous brook]

Same here game pauses, I was stuck at 78, threw me out now I'm stuck at 4%

I have 3 accounts, 2 of 3 are working but bugging

[shell parcel]

It's starting to get really annoying, Samsung tablet still not working, receiving transmissions 10% 0.4 /0.4 mb for days. Game was never as bad as now tbh cause no solution in sight what so ever. Not good :/

[wooden hawk]

Helloo can someone please fix it?

[hearty ermine]

They’ve mentioned they are trying to find the issue as it’s effecting only certain devices not everyone on Android so they are likely testing and trying to isolate the specific cause without effecting the entire platform. It will likely take time.

[wooden hawk]

Ughhhhh

[azure falcon]

Ditto

[crimson solar]

I've personally have just about given up, the event is over as far as I'm concerned, probably won't get any compensation, and if that's the case I'll never spend another cent on this game

[nocturne sand]

When the game works open a ticket , they might compensate

[crimson solar]

@nocturne sand I'm not holding my breath on that, I've missed at least 3 wars, no progress on my cyber pass, plus the event? I've got better chances to hit the lottery than getting any compensation

[nocturne sand]

Have you tried logging in on an another device?

For the time being

[wooden hawk]

Cmonnnnn fix the damn game!

[crimson solar]

I've got 4 devices, my 1 Samsung works for my main account as does my Nokia for my main

[azure falcon]

Hi Dale, Sunday morning and still nothing here.

[ebon pagoda]

iOS ftw lol

[velvet garnet]

https://tenor.com/view/aceventura-petdetective-jimcarrey-comedy-duh-gif-15180858224124435212

It's not an Android problem, it's an app problem.

[ebon pagoda]

It’s specifically happening on certain devices, running certain software so somewhere something has gone wrong(most probably app yes but maybe not)

[flat sedge]

Samsung galaxay 8 tablet is one device that’s been affected

[velvet garnet]

My S8 Active phone is the only device I can get in on too

But I can't play on that anymore without getting headaches...

[flat sedge]

I missed out on the event this weekend

Maybe it’s time to go back to madden the game is starting to be more trouble than it’s worth?

[velvet garnet]

It happened when the app did it usual Thursday update. Exactly then. I did war B1. Logged off, came back to the push update that never finished for us. How can it be an Android issue?

[ebon pagoda]

Fair, most people started reporting it after that, but then they may not of have been on before then, but yes looks like it’s the app, not working with something on certain devices that all run the same operating software, so as I said, iOS ftw 🤷‍♂️(obviously joking)

[velvet garnet]

Some were reporting similar issues days before, but I'm not sure on details. Those didn't effect me.

[ebon pagoda]

Fair, there were issues for a few days as well for everyone but those stopped when the bundles hit, my joking theory was the bundles meant they paid their internet bills finally

[flat sedge]

I have the same issue it happened at the push update

I’m glad that I made the decision to make that account a strictly free to play account and didn’t by the pass or any bundles on that account

[velvet garnet]

Before this complete lockouts it was sporadic, I believe

[azure falcon]

I got kicked out Thursday about 6:20am, and saw the dale discord message 'server issues' message.
I got in about 8:30am for a bit but after that, nada. I figured the usual new uploaded content was buggy.
Now that's it's Sunday ...
May not seem like much, but missing four days has already cost me enough stuff to get another 5. Already had to message my group to drop me as defender so I won't be in war as an uncharged base. Probably get kicked in another day or two.

A little update would be nice dale.

[velvet garnet]

The event isn't my biggest concern, although missing it sucks. All the daily crap to do is what I'm irked about. All the menial things add up.

[flat sedge]

Well the event helps with the daily battles and to complete the 400 battles

[azure falcon]

Plus a 10k event, gives more times for z farming. That hurts too

[clever quest]

aw man the game is still bugged

im definitely kicked from my alliance by now😭

[wooden hawk]

Not allaince event so no problem

[wooden hawk]

Hello? Still the game is not fixed and the event ends in 20mins

😭😭😭😭

[clever quest]

i think i missed a couple of alliance wars thats why

[azure falcon]

Good to know I'm not solo in this still!

[flat sedge]

So it is still not working?

My whole team might abandon me lol the commander hasn’t been able to play for a whole week lol

[shell parcel]

The silence is deafening...

[azure falcon]

You know, we should all join together in a new alliance, "abort-retry-ignore". We can all .....oh.....wait....
We can't.

[royal moon]

This is frustrating. Since Thursday my account are only loading. First stopped at 32%. Yesterday I reinstalled and stopped at 79%. Today it stops at 12%.

Mander in Alliance Half Pipe.

Anyone devs who can solve this or do I have to retire?

[fierce breach]

I've been stuck since Thursday. I wish someone would give an update as to what's happening.

[clever quest]

i dont think ive played in over a week

[azure falcon]

Same boat for us all. I was told this morning (ticket reply) it's a global issue and they are working on it.
Ta da.

[flat sedge]

I just hope my team is still there when I can log back into the game

[pure lark]

Just happened to me again, getting pretty common what’s up

Net is great I can play any other game besides this one. Has been accruing for about a month now.

No update in store just the game

[pure lark]

Yeah we ditching you 😂 mutiny in cold space

[flat sedge]

That’s our second team but if you want to take a long walk off a short plank and swim with the sharks lol

[ionic wasp]

Salve neanche io riesco a collegarmi da giovedì scorso ....ho provato a mandare dei reclami ma ancora niente speriamo bene ma sono molto diffidente in merito.

[fleet haven]

Please speak English

[honest granite]

Is the game working again?

[ionic wasp]

No ,game..!!

[midnight jay]

Nope still no game and still not a word from the apes

[azure falcon]

Same here. Just have to keep posting and being sure to poke that some of us are waiting ....

No new ticket reply other than "working on it" yesterday.

[velvet garnet]

Guess you missed this https://discord.com/channels/317734999573135361/537364460176932904

[midnight jay]

Yeah I missed this

[quartz tinsel]

5k of 5* chips would be a good compensation for the bug of getting stuck on the start screen.

Worse than I'm an officer of an alliance, I hope I haven't been expelled until the problem is resolved.

[ionic wasp]

HELP!!

[fleet haven]

You aren’t supposed to tag him.

[wooden hawk]

Ohhhhh forgot

5 star bot would be nice!

[quartz tinsel]

I deleted the game data and it didn't help, Samsung Galaxy a01 Core.

[azure falcon]

((Walking into my first meeting of Transformers Anonymous))
Hello everyone, I'm Madmartigan....people call me Mad.
<Hi Mad>
It's been ...oh 6 days since my last battle. I'd like to think I'm .... doing good. It was hard, especially the second and third day. I'd find myself just...holding my phone and staring at the login screen....watching it cycle on 10% over and over and over and ...<someone leans over and reboots me>
Thanks skyfire74.... I haven't looped since Sunday I think.
I've only checked once today for logging in, so that's huge progress for me.
I've started doing some other things. Oh, turns out that I have TWO kids!!! So that's been an interesting experience interacting with them. So it's....it's been hard, but after almost a week of no war, no pvp, no z farming, no cyber pass missions, no dispatch missions, no 8hr and 22hr crystals, no "loyalty" tokens, no weekend event, no research on the bots to upgrade, no spark gain to improve..... Im doing fii.....fffiiif......fine!
<Quiet clapping from people in the circle>
I know I would have had a new 5 to get, and maybe get the 5 volcanics by now too!!!
But I'm....finding things to do.
Thanks everyone
<Yeah dude ... You got this.... We feel you brother! Keep hanging in there and stay strong>

[flat sedge]

Now the game is messed up on iOS so I can’t log into either account ? What is going on or is it time to just delete this game and move on? It has become more trouble than it’s worth

[jagged verge]

Same

[cedar parcel]

Are you able to reinstall the game please if it's not working?

[azure falcon]

Success!!!
Got into game before 12. Very sluggish play.
Restarted phone.
Got back in again, still a little sluggish but I at least have burned 50cells and reset missions, etc

[native socket]

Finally got back into my account

[devout wave]

It was working a few hours ago, but just kicked us out again.

[wooden hawk]

Did it give any rewards?

[wooden hawk]

Yes it's working dale!

[wooden hawk]

No rewards tho

[flat sedge]

Yes I was able to get back in the game thanks

Now to play catch up on the season pass

[flat sedge]

Ok what is up with this app all morning it was fine now I keep getting kicked out and the dang restart message keeps popping up

Now I keep getting kicked off on both of my devices getting the restart message

I guess it really is time to delete this app and move on to a company that can deliver a better quality product and service

[fleet haven]

You do you, but man, they’re trying their best out here

[frigid stratus]

You have too high of hopes

[half hare]

#┊📣・game_updates

[nocturne sand]

I hope i can delete this post... The issue is solved right?