I have close to 1700 hours in this game. I've been playing since the late stage Alpha four years ago. The initial idea behind Hell Let Loose appealed to me greatly as it was a video game concept I had always wanted to experience as a kid. When I got the chance to finally play the game for the first time, I fell in love with it despite the steep learning curve and unforgiving combat system. But to me that was always the point. Those willing to stick it out for the first hundred hours would reap the rewards of an otherwise engaging and truly immersive massive multiplayer first person shooter set in what has been up to this point the most dramatic conflict in all of human history.
It's been five years now, and many problems with the base game remain unresolved. Myself among many other die-hards have expressed legitimate dissent and concern with the direction of the game, and with every long awaited update, only maybe a quarter of what we have requested over the years has come to fruition.
*IF the developers want to keep their veteran player base, then you need to commit the resources to solving quality of life improvements and bux fixing. There is no reason you should not have a couple of the developers dedicated solely to troubleshooting, bug replication, and community outreach in the same breathe. Bring the veteran players in as lab rats or a control group. Hell, hire some of us. I'm not a coder or a developer but even I can troubleshoot and replicate bugs in my spare time. Have your developers reach out to us, pay us minimum wage or on a case by case basis and sit us down in some lobbies to play the game and make a list of all known issues that we can then notate and prioritize for the developers to then later go on and tackle.
For my sake and those who agree with me, can you explain to us in specific details what your plans are going forward with the glitches, bugs, and gameplay balancing functions will be? And can we get more streamlined input than this?
