(ruthlessbill) moving npcs or making new ones, holograms dont work

[uneven portal]

When I make a new npc, or move a npc to my new spawn world, the holograms dont appear. its just blank. not sure what im doing wrong. they only work in my original spawn

[limber karma]

(ruthlessbill) moving npcs or making new ones, holograms dont work

[limber karma]

Hi I'm AutoThreadBot! Don't mind me, I'll just be adding the helper team to this thread so they can see it. A human will get to you soon.

[uneven portal]

Even when using a color coded name for example, &4Survival it goes blank

[short thicket]

do you have a video of this?

[uneven portal]

I can definitly take one , what would you like to see the npc working and me trying to move it, or me creating one with a colored name and it going blank

[short thicket]

are you referring to the npc name, or a hologram line added with /npc hologram?

[uneven portal]

both

but they work in my original spawn just fine so weird

ill just show you in a video real quick, where woudl you like me to upload it?

[short thicket]

then just a video of the npc originally, then you teleporting it to a new place

directly here is fine

[uneven portal]

ok i can do that right now 1 sec

its to big i dont have nitro e.e

let me try to compress it online

[short thicket]

youtube also works

[uneven portal]

there we go

[short thicket]

i'm not able to replicate this, could you attach a set of server logs that show this happening?

!logs

[wild agate]

Info: logs

Please post your full latest log file.

Background Info: One of the most helpful tools to identifying the source of a problem is your server logs file! Logs contain all sorts of important information like server and plugin versions, any error messages, and a lot more important information (More Info).

How To: Your log can be found in the logs folder within your server folder. The most recent log is a text file labeled latest.log. To get help using these logs, please open that file in a text editor and copy all of the text, then open https://paste.denizenscript.com/New/Log and paste the text into the box on the page. Then click "Submit" and copy the URL and paste that back into this channel.

Please do not upload the file to Discord or to other pastebin services, use the log pastebin linked above.

[uneven portal]

https://paste.denizenscript.com/View/139587

i do not have debug mode on tho

[short thicket]

!restartlog

[wild agate]

Info: restartlog

If you're having trouble posting your log file (!logs) or you posted a log but it's missing information, you might just need a restart!

What To Do: Restart your server, replicate the issue, and then Paste your logs/latest.log file right after.

Why: sometimes logs contain a lot of unrelated output if the server's been running too long which makes them unable to paste properly. Also, every day at exactly midnight minecraft servers do a log rotation, which basically just means the latest.log no longer contains the startup section of log output, which is often the most important section of the log!

[uneven portal]

ok so basically restart than give you the log again ?

[short thicket]

i see an error message in there, but there's something done when the server starts up that I would need

yea exactly, but after testing this again

[uneven portal]

Okay so just to be clear (sorry). Just simply restart the server, and than post the latest.log again? I can do that

[short thicket]

restart, teleport the npc again, and paste the log

[uneven portal]

understood +rep. doing this now

https://paste.denizenscript.com/View/139588

[short thicket]

!logcheck https://paste.denizenscript.com/View/139588

[wild agate]

Log Check Results

Server Version

Paper version 1.21.10-129-ver/1.21.10@3e25649 (2025-12-19T23:34:30Z)

Plugin Version(s)

Citizens v2.0.41-SNAPSHOT (build 4043) -- (:warning:Outdated build, behind by 91)

Checked For

@short thicket

UUID Version

4 (:white_check_mark: Online)

Other Noteworthy Plugin(s)

WorldGuard v7.0.15-beta-01+445a1d7, ProtocolLib v5.4.0

Problematic Plugin(s)

Geyser-Spigot v2.9.2-SNAPSHOT - Bedrock clients are unsupportable. Please do all testing with a Java Edition client.
floodgate v2.2.5-SNAPSHOT (b126-096c605)

Possibly Relevant Plugin(s)

TAB v5.4.0 - This plugin adds Below_Name scoreboards to NPCs.
ViaVersion v5.7.0 - Mixed client vs server versions can sometimes cause packet-related issues.
GSit v3.1.1 - 'Sit on other players' or 'sit on mobs' plugins sometimes allow players to sit on NPCs.

Potentially Bad Line(s)

[03:28:19] [Server thread/ERROR]: [Essentials] You are running an unsupported server version! :warning: Log contains error messages.

[short thicket]

can you try on the latest version of Citizens?

!update citizens

[wild agate]

Update Citizens

Latest Citizens dev builds are at https://ci.citizensnpcs.co/job/Citizens2/.
Spigot releases of Citizens are available at https://www.spigotmc.org/resources/citizens.13811/.

[short thicket]

top link ^

[uneven portal]

Sure I can do that, will it matter that im not on 1.21.11 im on 1.21.10?

Also I won't have to redo any configs I can jsut update the .jar and thats it right? ( haven't updated citizens yet)

[short thicket]

Won't matter, latest build still supports 1.21.10

[short thicket]

Correct, just a jar update

[uneven portal]

Thanks updating now

Updated ; Tried again ; No fix ; Here is new log
https://paste.denizenscript.com/View/139589

[short thicket]

i'm not able to replicate this issue, will have to wait for fullwall to take a look at this

[uneven portal]

Alright no worries, thanks for trying! I will wait for another reply

[uneven portal]

oh fullwall 🙂 anyone home ❤️

[zealous cliff]

I thought latest citizens supports 1.21.10

[zealous cliff]

Can you update to dev build?

!update citizens

[wild agate]

Update Citizens

Latest Citizens dev builds are at https://ci.citizensnpcs.co/job/Citizens2/.
Spigot releases of Citizens are available at https://www.spigotmc.org/resources/citizens.13811/.

[zealous cliff]

Oh

I'm sorry

You did

24 hours of no sleep does that

!logcheck https://paste.denizenscript.com/View/139589

[wild agate]

Log Check Results

Server Version

Paper version 1.21.10-129-ver/1.21.10@3e25649 (2025-12-19T23:34:30Z)

Plugin Version(s)

Citizens v2.0.41-SNAPSHOT (build 4134) -- (Current build :white_check_mark:)

Checked For

@zealous cliff

UUID Version

4 (:white_check_mark: Online)

Other Noteworthy Plugin(s)

WorldGuard v7.0.15-beta-01+445a1d7, ProtocolLib v5.4.0

Problematic Plugin(s)

Geyser-Spigot v2.9.2-SNAPSHOT - Bedrock clients are unsupportable. Please do all testing with a Java Edition client.
floodgate v2.2.5-SNAPSHOT (b126-096c605)

Possibly Relevant Plugin(s)

TAB v5.4.0 - This plugin adds Below_Name scoreboards to NPCs.
ViaVersion v5.7.0 - Mixed client vs server versions can sometimes cause packet-related issues.
GSit v3.1.1 - 'Sit on other players' or 'sit on mobs' plugins sometimes allow players to sit on NPCs.

Potentially Bad Line(s)

[04:07:39] [Server thread/ERROR]: [Essentials] You are running an unsupported server version! :warning: Log contains error messages.

[uneven portal]

No worries haha you need another log tho ?

do i need to do the commands again and try to tp him again for you?

[zealous cliff]

No, we'll wait for fullwall.

The only thing I can think of is plugin interop.

Does this happen on default worlds, or multiverse worlds?

[uneven portal]

So the first world it WORKS on is a Map I downloaded and imported using Multiverse, so is the one where it doesn't work, so both multiverse I guess.

[uneven portal]

Is Fullwall added to this ticket? I was hoping to complete my spawn tonight and this sadly hindered it 🙁

[short thicket]

He'll see this when he comes online, he has a full-time job that takes most of his time

[uneven portal]

HEY I defintinly get that, I work 50 hours a week hense why I am being impatient with the time I have. I understand. Thanks

[slate wolf]

!pluginconflict

[wild agate]

+++ Info pluginconflict: https://wiki.citizensnpcs.co/Plugin_Conflict

[uneven portal]

so basically i gotta remove plugins 1 by 1 until it fixes it ? lol

[slate wolf]

it's not 1 by 1, read the page

[cosmic holly]

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@uneven portal