#(deathdusk) Peculiar server shutdown issue

65 messages · Page 1 of 1 (latest)

carmine badger
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Servers stop with the message [Thread-1/INFO]: Stopping server followed by [PebbleHost Daemon]: Detected server process in a crashed state!

  • No prior error logs, crash reports, or performance issues are present before the shutdown.
  • The shutdown does not save world or player data, indicating it is not a controlled stop.
  • Occurs on different server versions and with different plugin sets.
    • I have two servers with PebbleHost

https://mcpaste.io/798a00544453f9f9

MCPaste.io

A easy to use Paste site for Minecraft Server logs.

hidden dockBOT
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(deathdusk) Peculiar server shutdown issue

hidden dockBOT
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Hi I'm AutoThreadBot! Don't mind me, I'll just be adding the helper team to this thread so they can see it. A human will get to you soon.

fringe sage
glad salmonBOT
# fringe sage !logs
Info: logs

Please post your full latest log file.

Background Info: One of the most helpful tools to identifying the source of a problem is your server logs file! Logs contain all sorts of important information like server and plugin versions, any error messages, and a lot more important information (More Info).

How To: Your log can be found in the logs folder within your server folder. The most recent log is a text file labeled latest.log. To get help using these logs, please open that file in a text editor and copy all of the text, then open https://paste.denizenscript.com/New/Log and paste the text into the box on the page. Then click "Submit" and copy the URL and paste that back into this channel.

Please do not upload the file to Discord or to other pastebin services, use the log pastebin linked above.

fringe sage
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Can you use our paste site?

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Our bot doesn't recognize other paste sites.

carmine badger
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Yeah sure, one moment.

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By the way, I'm almost certain it has nothing to do with Citizens. I was doing my due diligence, y'know?
https://paste.denizenscript.com/View/135821

Unnamed Server Log Paste | Paste #135821 | Denizen Pastebin

Content of Server Log Paste #135821: Unnamed Server Log Paste... pasted 2025/08/27 22:51:18 UTC-07:00, Paste length: 80269 characters across 1005 lines, Content: `  4. Left click the Join Server button and left click the Yes button to install our server resource pack.  [19:15:22] [Server thread/INFO]: Player Deafduthk quit with silent ...

fringe sage
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Is this the full log?

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It looks like it cut off.

carmine badger
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Oh, it got cut off, oops!

carmine badger
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[19:58:41] [Thread-1/INFO]: Stopping server
2025-08-27 19:58:41,953 DiscordSRV - Shutdown WARN Unable to register Log4j shutdown hook because JVM is shutting down. Using SimpleLogger
[PebbleHost Loader]: Server Stopped
[PebbleHost Loader]: PebbleHost Server Loader Stopping...
[PebbleHost Loader]: Server loader version: v3.0.8 (using configuration version v1.3.9)
[PebbleHost Loader]: PebbleHost Server Loader Stopped.
[PebbleHost Daemon]: Server marked as offline
[PebbleHost Daemon]: ---------- Detected server process in a crashed state! ----------
[PebbleHost Daemon]: Exit code: 0
[PebbleHost Daemon]: Out of memory: false
[PebbleHost Daemon]: Checking server disk space usage, this could take a few seconds...
[PebbleHost Daemon]: Server marked as starting
[PebbleHost Daemon]: Server marked as running
[PebbleHost Daemon]: Pulling container image, this could take a few minutes to complete...
[PebbleHost Daemon]: Pulling from pebblehost/pebble-mc 
[PebbleHost Daemon]: Digest: sha256:6452aac5182796755ebe7b04c27bd6ffc837e7714dbf4fae4adb099714d76a9e 
[PebbleHost Daemon]: Status: Image is up to date for pebblehost/pebble-mc:v16 
[PebbleHost Daemon]: Finished pulling container image
[PebbleHost Loader]: -----------------------------------
[PebbleHost Loader]: PebbleHost Server Loader Starting...
[PebbleHost Loader]: The following settings have been detected: RAM: 16384, JAR: paper-1.12.2-1620.jar, SERVERID: 1107215, SIZE: 28
[PebbleHost Loader]: Testing server configuration...
[PebbleHost Loader]: Server loader version: v3.0.8 (using configuration version v1.3.9)
[PebbleHost Loader]: Jar passed checksum check
[PebbleHost Loader]: Server passed file check
[PebbleHost Loader]: Configuring your servers settings...
[PebbleHost Loader]: Using 1.12 - 1.16 Log4J patch.
[PebbleHost Loader]: Server passed all checks, Booting...
[PebbleHost Loader]: -----------------------------------
fringe sage
glad salmonBOT
# fringe sage !logcheck https://paste.denizenscript.com/View/135821
Log Check Results
Server Version

Paper version git-Paper-1620 (MC: 1.12.2)

Checked For

@fringe sage

UUID Version

4 (:white_check_mark: Online)

Potentially Bad Line(s)

[20:00:20] [Server thread/ERROR]: It appears that even though WorldGuard is installed you are using an old unsupported version of it. Please upgrade to enjoy the World Guard integration. :warning: Log contains error messages.

fringe sage
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Wow that's a uh.

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That's a very old version.

carmine badger
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Yeah this is a small community server, I wouldn't pay mind to the version.

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But the server has been up for many years. I transferred server hosts and we think that something is killing their docker containers in the background

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like maybe a bad image or something

fringe sage
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I'm more surprised you even got citizens working considering theres such an ancient version. (Which you wouldn't get support for btw.)

carmine badger
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Yeah no worries, this isn't about Citizens support

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This happened on a modern server too

fringe sage
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How many paid plugins exist on the server? I'm not too familiar with much plugins outside of our projects.

carmine badger
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I have five premium plugins I believe

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Many of the authors have confirmed that they have no such DRM in their plugins though

fringe sage
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How unfortunate. Is this consistent? As in, is it doing it at boot? Or is it completely random?

carmine badger
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On the 26th, it happened at 4PM

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On the 27th, it happened at like 8:36 PM

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My autorestarter is set to restart at very specific times, so it's not a bug or issue there...

fringe sage
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I was going to say, if it was consistent then you could remove plugins one by one to solve the problem but this is too large of a gap to do that.

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What a pickle.

carmine badger
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Yeah this is a crazy issue

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I think they screwed up their docker image

fringe sage
carmine badger
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Two days ago, but no plugins were notably updated. I added a restarter plugin that was already on one server for multiple months to the other.

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We added TCPShield to configure our DDoS protection, but that was also earlier in the week.

fringe sage
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I cannot say I know the answer to this, hopefully someone else might provide insight, or your hosting provider might be able to help more.

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I am curious where the problem is originating from though.

carmine badger
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Hopefully. I was really liking PebbleHost, but they aren't giving me proper communication 🙁

lilac marsh
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I'd be looking at their container service logs for sure @carmine badger

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Something is sending sigquit tho

carmine badger
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Yeah when talking with friends who are a little more versed than me in this, the idea of something sending sigquit was thrown around

carmine badger
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I don't think I can see the logs myself, but my theory is that they are overselling their budget plans, and a few servers probably spike and start terminating random containers

queen burrow
carmine badger
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I also have not been experiencing the issue, but there is no guarantee they don't pop out with it again I guess

queen burrow
carmine badger
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Like don't get me wrong, I do like their service so far and they genuinely do seem helpful, but I may have been dealing with level 1 supports who didn't feel the need to escalate

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They were so insistent that the problem wasn't there. I imagine there likely were no logs that PebbleHost team could see for the container/daemon, but the container host/manager/whatever probably did have logs indicating the problem

queen burrow
carmine badger
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If it is the case they are overselling their plans, they likely can't tell the customer that ... it would be very unprofessional

low grove
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Overselling is pretty much standard because you would expect not every server will be running at 100% capacity all the time, its overselling to the point that people start having issues is the problem

queen burrow
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for sure, it’s also the gaslighting that “yeah there’s no issue it’s all you, pookie” and the issue magically “fixes itself” after you complain enough lmao

carmine badger
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Yeah that makes sense. In my case, the fix was them moving one of my servers to a different node LOL

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But neither of my servers have crashed since, which means they probably moved a handful of servers that day

tender vigilBOT
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Thread Reopened

Thread was manually reopened by @supple crystal.

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@carmine badger

supple crystal
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whoops i didn't realize this was already closed, my apologies for the ping