(jxoe) NPC names not disabling visibility

[tall saffron]

I have player names as skins for some of my NPCs and whenever the player joins the server, their nametag shows up above the NPC. When I do /npc name, it says visibility is false but it's still there

[frigid pulsar]

(jxoe) NPC names not disabling visibility

[frigid pulsar]

Hi I'm AutoThreadBot! Don't mind me, I'll just be adding the helper team to this thread so they can see it. A human will get to you soon.

[plain sundial]

!logs

[mystic path]

Info: logs

Please post your full latest log file.

Background Info: One of the most helpful tools to identifying the source of a problem is your server logs file! Logs contain all sorts of important information like server and plugin versions, any error messages, and a lot more important information (More Info).

How To: Your log can be found in the logs folder within your server folder. The most recent log is a text file labeled latest.log. To get help using these logs, please open that file in a text editor and copy all of the text, then open https://paste.denizenscript.com/New/Log and paste the text into the box on the page. Then click "Submit" and copy the URL and paste that back into this channel.

Please do not upload the file to Discord or to other pastebin services, use the log pastebin linked above.

[plain sundial]

Need a full server log, specifically when you've already done the command.

[tall saffron]

https://paste.denizenscript.com/View/134747

[plain sundial]

!logcheck https://paste.denizenscript.com/View/134747

[mystic path]

Log Check Results

Server Version

Purpur version 1.21.4-2416-HEAD@51aafbc (2025-04-12T23:37:33Z)

Plugin Version(s)

Citizens v2.0.37-SNAPSHOT (build 3763) -- (:warning:Outdated build, behind by 88)

Checked For

@plain sundial

UUID Version

4 (:white_check_mark: Online)

Other Noteworthy Plugin(s)

WorldGuard v7.0.13+82fdc65, ProtocolLib v5.4.0-SNAPSHOT-741

Suspicious Plugin(s)

ExploitFixer v3.2.7 :triangular_flag_on_post: (Offline exploits fixer plugin)
HamsterAPI v0.2.5

Problematic Plugin(s)

Geyser-Spigot v2.8.2-SNAPSHOT - Bedrock clients are unsupportable. Please do all testing with a Java Edition client.
floodgate v2.2.4-SNAPSHOT (b116-0e3163c)

Possibly Relevant Plugin(s)

TAB v5.2.2 - This plugin adds Below_Name scoreboards to NPCs.
ViaVersion v5.4.1 - Mixed client vs server versions can sometimes cause packet-related issues.
FastAsyncWorldEdit v2.12.3 - This plugin has been known to break the plugin load order on many servers, due to usage of the 'loadbefore' directive in its 'plugin.yml'.

Potentially Bad Line(s)

[22:46:06] [Server thread/ERROR]: [Essentials] You are running an unsupported server version! :warning: Log contains error messages.

[tall saffron]

i tried using the spigot 1.21.4 build but it errored when i loaded it

[plain sundial]

You don't need hamsterapi and exploitfixer by the way.

Firstly.

!forks

[mystic path]

Info: forks

Our plugins (Citizens, Sentinel, and Denizen) officially support both Spigot and Paper.
Any other forks of the Bukkit project are not supported, but may or may not work in practice.

• Lower forks, like CraftBukkit, do not function. You must upgrade to a higher fork (Spigot or Paper).

• Hard forks and cross-forks, like Cauldron/Magma/Mohist/Any other Forge-integration fork, or Cardboard/any other Fabric-integration fork, will not work. Some unofficial custom builds of Citizens are made to support these servers, but we cannot provide any support for them here.

• Higher forks above Spigot/Paper, such as Purpur, Airplane, etc. are compatible with Citizens only as much as they are compatible with Spigot/Paper. They are generally expected to work in most cases, but we cannot make any guarantees. We will still offer support to users running such forks, but be aware that if you encounter bugs while running such a fork, we may ask you to replicate them on Spigot/Paper to confirm they aren't caused by changes the fork made.

[plain sundial]

It could be purpur, as we don't officially support paper.

It could be some other plugins being out of date too if you haven't updated them already.

Why are you using geyser and floodgate?

[tall saffron]

am i not supposed to be

i thought thats how it worked

[plain sundial]

I'm not super familiar with bedrock stuff, I just thought you only needed geyser.

It looks like floodgate is a companion plugin. I see.

[tall saffron]

oh floodgate allows bedrock to join without a java account

[plain sundial]

Either way, try on paper. Update any plugins that you have as it could be a plugin problem.

[tall saffron]

okay ill try that

[tall saffron]

it does the same thing

do you think i should see if i can update the server to something higher

[plain sundial]

You may have to, as this may be fixed on a more modern version of citizens.

Also make sure you're testing on java.

[wet knot]

@tall saffron since 1.21.4 isn't supported anymore, are you able to test this on 1.21.7 with the latest build to see if this is still an issue?

[tall saffron]

I just tried it, it does the same thing

https://paste.denizenscript.com/View/134782

i know i tested it with a bedrock account but it acts the same when a java player joins

[carmine pecan]

@tall saffron what player name is it?

[tall saffron]

If I use a player name when creating the npc to have the skin update, it will unhide when the real player joins the game and you can’t hide it again
In the log I just sent it’s my alt .jxxoe but it’s happening on other npcs too

[carmine pecan]

this is due to how scoreboards work. set always-use-hologram-names to true if you want to avoid

[clever mauve]

Thread Closing Reminder

Has your issue been resolved, or your question been answered?
If so, please use the </resolved:1028673926114594866> command to close your thread.
Or </invalid:1028673926898909185> if it's not possible to resolve.

If not yet resolved, please reply below to tell us what you still need.

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@tall saffron