#13 Hours of Legit Grinding Got Me Temp Banned - False Positives Need to Stop

1459 messages · Page 2 of 2 (latest)

royal parrot
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But again, no point in taking it out on the community mods. It’s obvious all the complaints fall on deaf ears 😂

bright grotto
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bot replies in memo

royal parrot
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100% agreed

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Just like the bot replies in player support. This is hell

bright grotto
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unban and give fat compensation and fix all the problem IMMEDIATELY

wait i dont care anymore

hallow isle
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NX is basically saying: You should be grateful that we're handing out some charity while you're on your knees!haha

vale prawn
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on my knee? i rather touch grass than beg on my knee again to nexon and they auto false ban hammer

teal idol
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lmao gg no mention of suspicious activiity

vale prawn
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Yeah^

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Again CM is keeping silence and not helping the community. Can see y people lost hope in all the 3/4 CM in here

vale prawn
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Also forgot to ping @ivory leaf too on this

dull stump
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cant wait for the GM event tonight, 15 min of ALL chatting ab false bans 😄

bright grotto
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do you guys still get DC that frequent?

vale prawn
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Can’t dc if I off my computer every 1 hr usage to do daily and boss only

azure walrus
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Do they even read the tickets? After receiving their initial response, I submitted another ticket explicitly requesting an explanation for why I got banned, but all I got back was the same copy-and-paste shit reply.

bright grotto
white garden
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seriously?

dull stump
unkempt mirage
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It used to be that they would actually see your 7 day ban, and make it a permanent one

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Now you just get the copy and paste response

fierce zephyr
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Ign:duvene
World:kronos
@half atlas @near flame

halcyon basin
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Ign Klee
World Kronos
7 day ban for grinding on rune

digital matrix
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7 day banned on rune day again?
IGN: Markerr
World: Kronos

zealous aspen
#

7 day banned for grinding rune day
IGN masterdeez
World Kronos

vagrant sedge
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IGN Melatonin
World Hyperion
7 day ban for grinding rune day

verbal briar
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IGN: MissSix
World: Kronos
7 day ban after grinding on rune day

urban ermine
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IGN: Siqhy
World: CW (Heroic)
7 day ban after grinding rune day (was hit 2 hours later while doing sia dailies)

tidal jackal
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IGN: kvnl
World: Kronos
Also banned after grinding rune day - got msg the morning after

vagrant sedge
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@half atlas @near flame will we get any kind of update or are we just going to be punished for playing the game

urban ermine
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me when farming in a farming game is bannable 😔

vagrant sedge
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hacking for sitting there proc'ing janus for hours on end

royal parrot
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i have personally stopped spending on this game other than maintaining vac pet and hope you all also stop too.

crude cosmos
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so... you have not stopped spending

vale prawn
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^

vagrant sedge
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was to be expected but still a spit in the face

digital matrix
vagrant sedge
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o7 5/10/15

urban ermine
halcyon basin
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HMushNervous getting punish for grinding + copy/past msg

scenic spruce
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I was banned on rune day as well (last event). I was scared to train on this event. Happy I didnt now Pepehands

halcyon basin
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its so ...
I was surprised 2 hear you two where caught banned last month 👀

scenic spruce
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I just want to know what program I had running thats against TOS so I can feel safe to grind again...

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I literally log in, do dailies, log off

halcyon basin
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i mean ik u wouldnt macro ik u
xenon 2 👀

training on rune day is just a risk

vagrant sedge
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God forbid someone try to get some exp

halcyon basin
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u mean grinding 20hr kekw

vagrant sedge
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10 for me

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i guess because i dont do it everyday its a bannable offence

halcyon basin
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get ban for wanting to grind kekw

scenic spruce
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why would I risk my account for EXP? Sad..

halcyon basin
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i mean ik u legit grind
lol

vagrant sedge
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not going to get any updates at all either, just have to stay locked up

halcyon basin
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nexon autoban is lulz

vagrant sedge
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get the 3rd party tools message once and instant ban

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thank you nexon

halcyon basin
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nexon logic grind to much get ban kappa for (macro lolz)

vagrant sedge
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shouldve just been perm to liberate me from this game

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never know sol janus was a macro

halcyon basin
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getting ban when ppl train on fz totem/owning them is kekw
u mean holding your atk 2 keep proc it lol?

vagrant sedge
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used phalanx charge instead PES_HahaDead

scenic spruce
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Its too convenient that its on rune day combined with abnormal grinding hours

halcyon basin
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ya
i should have never came back this game lool

vagrant sedge
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its such a lazy method of banning

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and to not even review the ban either ...

halcyon basin
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we all get the same copy+paste msg

scenic spruce
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The worst part is there are people that you mass report for obvious macroing and they are not banned.

halcyon basin
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true

vagrant sedge
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this thread was made nearly a month ago with cms responding too but yet same shit even now

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i doubt giving igns even does anything

halcyon basin
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prob doesnt tbh
every1 waited a wk tbh
my friends dont even wanna grind that long anymore and they would normally grind 10-12hr+s on rune day

vagrant sedge
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yeah i dont think i will either anymore

halcyon basin
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until they fix or update us

vagrant sedge
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so never

halcyon basin
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to risky on rune

digital matrix
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am i supposed to space out my punch kings then to avoid possibly going over an exp threshhold

vagrant sedge
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i doubt it but who knows

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i was gonna do 4 at once, wouldve probably got perm banned 😹

digital matrix
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true we dont know shit so best way to avoid doing something wrong is not playing

halcyon basin
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so turn off everything and just have maple only and a clean chrome/firefox with no extension ThinkCorn

scenic spruce
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After I got banned, I shared every application I had open with a group of friends. They could not see anything that should get flagged

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so I really have no idea what got me banned

digital matrix
scenic spruce
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I was also reading someone who wiped their PC and still got banned

halcyon basin
vagrant sedge
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i doubt any of these remote apps even cause the bans its just nexons anticheat being shit

scenic spruce
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overly aggressive to legit players while cheaters still playing.. seems fair

halcyon basin
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we have rmd for other thing beside maple

lunar tapir
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Honestly just be thankful you guys got temp banned. Mine is a perm ban and they refuse to unban me

vagrant sedge
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at least technically youre free

digital matrix
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getting temp banned 2/2 times for training during rune day doesnt feel much better tbh

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since idk what im doing wrong, just gonna end up banned again

twilit tide
digital matrix
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just have to watch my friends put up 10T+ while i do dailies and log off i guess

vale prawn
halcyon basin
vale prawn
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Who uABSadge

halcyon basin
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yes i mean i used 2 cast daily for you 👀

vale prawn
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Can’t remember

halcyon basin
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yes i mean i used 2 use Hayato ign 👀

vale prawn
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Jane?

halcyon basin
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no

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the ign itself

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no im not jane haha

vale prawn
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Can’t remember

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How long it been?

halcyon basin
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a few months

vale prawn
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Yeaaa idk sorry

halcyon basin
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dw Jerry

vale prawn
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Can’t be Lona

halcyon basin
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it should be Hayato itself

vale prawn
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I only know Ali

halcyon basin
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it ok i dont think u rmm me

vale prawn
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Hayato ign?

halcyon basin
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yes

vale prawn
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Was u in meringue? What we used to do?

halcyon basin
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i used 2 be in Meringue
under the ign Rhinne a long time ago

vale prawn
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“Long time”

halcyon basin
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yes

vale prawn
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Imrhinne?

halcyon basin
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just Rhinne

vagrant sedge
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everytime you guys message in here it gives me hope that nexon has blessed us with an unban kek

vale prawn
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lol

halcyon basin
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sorry
at this point it expected we will have 2 wait a wk+ regardless

vale prawn
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Nexon really gonna make serve ur suspension

vagrant sedge
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yeah ive accepted it

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offputting though

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rune day in 1.5 weeks whats the point

halcyon basin
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it like why bother grinding on rune day

vagrant sedge
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yep...

golden sage
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@vale prawn @halcyon basin wtf

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I was in meringue too

halcyon basin
vagrant sedge
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@half atlas ive accepted that we're just going to have to accept this ban but is there going to be anything done to try and prevent this again? quite off putting tryna progress and getting punished for it

royal parrot
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"Hey full wipe your entire PC, and only use it for maplestory" 🤪 pure insanity

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I guess we don't know the true numbers, perhaps the interactive botters affecting the game economy getting caught in this far outweighs the "few" bans on legit people.

vagrant sedge
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We won’t know because we won’t be told

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Doesn’t get mentioned in inkwell note either 💔

royal parrot
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😭

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it sucks because I (and I'm assuming you too) are heroic and there's no game economy to crash 😭

lunar tapir
vagrant sedge
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Did they unban you now? I checked when the inkwell note dropped and was still banned lmao

vagrant sedge
lunar tapir
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Did you check now? I'm guessing they just did a mass unban for people that got banned this month

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I'm just not going to play on the account until this ban spree gets settled. don't want to risk getting banned again

vagrant sedge
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let me check

lunar tapir
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yea it could have happened maybe at reset and not when it dropped

vagrant sedge
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still banned KEKW

lunar tapir
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was it a temp?

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or a perm

vagrant sedge
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temp

lunar tapir
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oh mine was a perm

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well at least it's just a temp haha

vagrant sedge
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true

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just sad it falls on 5/10/15

lunar tapir
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how many times were you temped?

vagrant sedge
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first time

lunar tapir
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oh some people got temp banned multiple times

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yea that's unlucky

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so was that on rune day?

vagrant sedge
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yeah i was on all day for rune day then one hour after reset i got the 3rd party message then when i relogged i was banned

lunar tapir
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apparently rune day has the highest chance to get banned

royal parrot
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my time was already served before support even got back to me, so it didn't matter in the end. rip. glad you got your account back at least.

unkempt mirage
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Both my two 7 day’ers were Tuesday nights, shortly after reset (exactly midnight one time)

royal parrot
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unfortunately, I missed SSF so that was super unlucky for me

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mine was also Tuesday night. but yeah missing SSF because of that definitely zapped all my desire to spend significant amounts of money lol

unkempt mirage
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Oh trust me, the ban is so demotivating cause it’s like “huh??? What did I even do?”

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I installed fresh windows for now but who knows -.-

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I’ll somehow “exploit” something again and get another 7day’er with no information whatsoever

royal parrot
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if my account benefitted in any way I understand, but I didn't do anything D: and so many other people have no explanations. frustrating

unkempt mirage
vagrant sedge
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yep theres no transparency

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which is annoyinh

halcyon basin
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Cant wait to try rune day and get macro again blobsmilesweat2

We all got the same ingame blah blah

vagrant sedge
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whats the point of trying again if we'll get banned again PES_HahaDead

halcyon basin
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bunfrag frags only reason :^)

halcyon basin
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almost unban day CorrinSip

vagrant sedge
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you get unbanned at reset?

halcyon basin
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i mean it close ThinkCorn

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at 8/17 0:00

vagrant sedge
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8/18 00:00 for me

halcyon basin
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8/18 👀

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maybe cuz i was false flag ban at a earlier time

vagrant sedge
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maybe

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mine was after reset

halcyon basin
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mine was at like 1 am

mortal moth
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Can u guys tell what lvl and where were u training at the time? Could be the map itself is flagged

vagrant sedge
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283 and td6 but there were loads of people training at that time with me who didn’t get banned lol

halcyon basin
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283
td6
1:50am
11th hr of the grind

unkempt mirage
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The thing is, lots of bans are handled on a “scheduled” basis. You could’ve triggered their detection on Friday night, but the ban doesn’t happen till Tuesday.

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Zzz that’s why we need clarity on what the hell is actually going on so we can fix the problems and stop getting 7 day bans for just trying to play the game whilst Microsoft Teams is running in the background lol

halcyon basin
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If tampermonkey script are a issue that i use that are auto that would b annoying asf because chrome on the side

mortal moth
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got it avoid td6

halcyon basin
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td6 is so comfy shy

vale prawn
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Sooooo any update? @half atlas @modest ermine @near flame people still getting false ban for no reason

native torrent
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@half atlas @modest ermine @near flame
got another kick like half an hour ago when i was in town and got instantly 7 days ban after a month from last ban

halcyon basin
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Were u running anything in the bg like parsec etc

native torrent
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Nope

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Only things were headset / mouse programs were on but was used , and all the nividia stuff geforce experience etc

halcyon basin
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Weird if it nvidia etc that would ThinkCorn

rare sky
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Got warned for 3rd program and macro while waiting in vhilla

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like literally, im just standing still while waiting for my pt

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literrally there is nothing running except throttle stop for overclock and exitlag

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i afk in town like 5 hours straight nothing happen

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right when my friend call me to do bosses

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i afk in vhilla wait room for 5 minute and got first warning

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after that i went in and do vhilla

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at 60% i got dc and got warning again

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are we even allowed to play the game anymore ?

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@half atlas @modest ermine @near flame

unkempt mirage
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it's rune day, illegal to play maplestory on rune day

quick tiger
# rare sky

Same thing just happened to me. I was grinding for just as long. Hardest that I've pushed trying to hit 284. PC normally has disconnect issues now and again but got that same message. Logged back in and got the screen saying I was banned for hacking until 08/31/2025.

coral cosmos
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was wapping on Friday, went to luxe sauna, ate dinner, came back and i was dc'd to the login menu with a 1 month ban

vale prawn
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Damn 1month? I would quit if it happen to me

halcyon basin
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what was the msg 👀

vale prawn
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Where our update? @near flame and @half atlas

halcyon basin
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never

royal parrot
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Guaranteed this is muted

scenic spruce
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Anyone banned recently? Did they ninja patch the issue?

grim spruce
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@lavish blade

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here too

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for exitlag

vale prawn
fierce moon
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funny thing is I was fine for about 3 weeks, nothing changed, up until the point where i was going to exceed 12 hours of training

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i was sustaining a good 6-10 hour a day training with breaks in between

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this time i have uninstalled parsec/anydesk, reformatted and literally have nothing on this computer

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still got banned, I have lost hope and tbh might even get permed ban for nothing soon

scenic spruce
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I'm really sorry 🙁 I wish they would just tell us whats triggering it

neat grail
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Insane this is still happening. Extremely frustrating especially when CS responses come from an AI agent and not a real person.

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kidding but also not really? because they're just copy/pasted responses every time.

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Justice for @fierce moon and the rest of you out there dealing with this.

vagrant sedge
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the anticheat is clearly so shit

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ofc it should raise suspicions if someone does a lot more than what they normally do but for it to instantly ban without a review and then for the gms to do fuck all and just copy and paste the same shit

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is such poor communication

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and the issue just gets ignored completely

fierce moon
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Yeah crazy how they promote this night troupe training event but ban you for training...makes no sense

vale prawn
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Sad that CM won’t do anything and just make players quit the game

sly obsidian
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I just got temp banned too for staying afk in town on Kronos after bossing... Did not even train today because of being busy, just some ssf, light bossing and mostly afk and got me temp banned

wise trench
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I also just got temp banned for "macroing" was grinding for 10+ hours got up to feed my dog came back and I was temp banned this new system is amazing

potent pollen
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I just got hit with one too. Only thing I was doing different than usual is I had switched to a different computer and was playing via Google Remote desktop

halcyon basin
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nexon doesnt want ppl to train AnimBlobSweats

vague ledge
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@half atlas @near flame TLDR - you have a BUG. it has nothing do to with ToS. there's a BUG within the auto-detection system
we'd appreciate if you stop ignoring this thread, thinking it is a massive ban appeal request, and please forward it to the team. players should not be afraid of losing their account by playing the game.

proud meadow
#

Literally just happened to me now as well, I just finished a 10 hour training session to come back to a disconnected for macro message and when attempting to log back in I was banned for a week.

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@half atlas @near flame Please address this.

echo swallow
halcyon basin
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not be able to use RDT for something like tof pouches suck when we are at work etc

echo swallow
halcyon basin
vagrant sedge
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They should at least be transparent about it

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We don’t know if it’s because of rdt or just suspicious farming

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And either way you can’t appeal 💀

scenic spruce
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This thread has been open for nearly 2 months and still not even an acknowledgement of any issue..

Clearly nexon employee's do not care about false bans and bans will continue. I would recommend quitting or limited your play time on this game and/or find another game to occupy your time.

RIP maplestory

wooden scarab
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i sometimes fear to contact support or complain about something to them. I worry I might tick off someone the wrong way and my 15+ years account gets banned

unkempt mirage
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Do you have an RDP program like parsec or sunshine on your PC but don’t even use it for maplestory? Delayed ban everytime.

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Nexon also says something along the lines of: “we won’t tell you how our gameguard works because then the cheaters will find ways to circumvent it”

scenic spruce
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its actual bullshit that they just say "follow our TOS" but never explain how you violated it

vagrant sedge
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Normally 1-4, farmed for 10 on rune day and got banned Q_kek

scenic spruce
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It seems to be auto triggered by unusually higher than average training patterns

mortal moth
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13 hours are a bit excessive.

halcyon basin
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13hr if it rune day feel normal

mortal moth
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I take a bit every 2 hours. Most of the time, I needed to stop after 1 hr even with wap

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13 hours no eat, drink, pee are not healthy

halcyon basin
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im pretty sure we all have some food/bathroom break etc

It not like we cant ask the other person to watch the map for afk while we brb for a bit

Depending on where we train if it popular or not

If you dont eat/drink/restroom that really dumb and that end up on you

mortal moth
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Everyone's situation is different, if breaks are taken. It isn't 13 hours of grinding. I feel nexon can detect that as well.

halcyon basin
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we can eat with 1 hand slowly and grind with the other and some ppl use controllers etc

13hr doesnt mean we arent here for let say 16hr at we are staring at this mushy game lol

in be4 we r using vpn and they consider that illegal instead of grey area lol

Im seeing if it really 10hr+ grinding causing it

scenic spruce
halcyon basin
vagrant sedge
echo swallow
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Idk any bans that trigger off high hours of farming lol
The remote programs though do trigger it yeah

halcyon basin
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It really stupid cuz of remote

scenic spruce
echo swallow
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shrug could be other programs causing it tbf

scenic spruce
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but wouldnt it make more sense to tell the player what program is triggering an auto ban instead of just saying "you broke TOS"?

echo swallow
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Yes and no
If people are actually botting, hacking, etc
Gives them info on how to avoid it next time
For legit players who just have something running completely unrelated, it sucks yeah

scenic spruce
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I think theres a difference between people who are using known hacking programs and people using remote desktop...

echo swallow
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I frankly disagree with long hours on some days causing bans
I've done 2 hours, 4 hours, 8 hours, consistently and randomly
Nothing ever happened

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Oh no I'm aware
Just assume all remote desktops trigger it

scenic spruce
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but why should remote desktops trigger an auto ban? I've literally read the TOS and it says no where that remote desktops are against tos

echo swallow
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Short answer
Servicing

scenic spruce
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And the most infuriating part is being hit with an auto response thats the exact same wording as everyone else's.... no explanation, no personalization

echo swallow
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Obviously not everyone services

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Yeah, the auto response is bs
I can't lie

scenic spruce
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Servicing? is this a reboot thing?

halcyon basin
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Ya

echo swallow
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Servicing is an any server thing

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Lol

scenic spruce
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okay but then only rebooters would be getting banned, no?

echo swallow
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No

halcyon basin
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Ppl buy $2/hr for rb

echo swallow
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People do it in reg all the same

scenic spruce
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i dont have other people on my acc

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there no need

echo swallow
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Yes
But remote desktop bans are a blanket ban for that to my knowledge

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Since they dont know whats connecting

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They just see you logged in
Then the program running

scenic spruce
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I dont understand how I can use CRD for multiple years... every day... no issue...

M3/m4 come out.. i grind for 15 hours and get banned. I was at my computer the entire time. I did not connect to CRD to gain EXP. I did not break TOS to my knowledge. Yet I was banned with many others with literally no explaination

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and when you ask them what you did wrong you get the same reply

echo swallow
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Idk
I know people pulling same hours and nothing happened

scenic spruce
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I do too

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and they have CRD too

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thats why I would like an explaination from Nexon

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I dont understand how its beneficial for your players to live in fear of a ban for NO REASON and then be told they violated TOS without any further investigation

unkempt mirage
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That was them updating the game guard to include detecting RDP programs, but went a bit too far and detected a bit too many programs.

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Since then, RDP programs just being in your taskbar tray, and not even in use, can get you banned

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Before that 'update', RDP was all gucci

scenic spruce
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Can I ask if they ever admitted it RDP that triggered the first wave?

unkempt mirage
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But I'm 100% confident

scenic spruce
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thats my point

unkempt mirage
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Up to you to believe or not

scenic spruce
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Oh people have tested it

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and I believe you

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but shouldn't nexon update their TOS if its not allowed?

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instead of just banning people for something not in their TOS?

unkempt mirage
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How about all the people who kept getting d/c'ed and banned for using GeForce Now, until they finally fixed that a few weeks ago...

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The communication is non-existant

scenic spruce
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Thats my point though....

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I waited out my ban even though it was unfair

unkempt mirage
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Agreed

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This is the update notice that I'm referring to btw

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they updated their anti-cheat system to 'better detect macro users' including RDP programs

scenic spruce
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but if you are banning people because they broke your TOS.... at least fucking tell them what they did to deserve it instead of just giving a copy paste reply.

That is literally spitting in the face of your customer base and i've significantly reduced the money I spend on this game and the time I spend on this game because of it

unkempt mirage
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Btw the reason the RDP's even get detected is due to the way they 'simulate' keyboard button presses and/or mouse clicks

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Same reason why certain keyboard manufacturer programs like iCue or Logitech get detected too

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It is 100% a spit in your face

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I'm with you

scenic spruce
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||side note - doesnt the P in RDP stand for program? kekw ||

unkempt mirage
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But yeah, they need to update their ToS to specifically say something like "any programs that can simulate keyboard presses or mouse clicks such as: yadda yadda, will be detected as macroing"

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Is it bullshit? Yes
Is it fair? No
Do they care? No

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that covers the VPN part

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and i guess their bullshit answer is that the 'simulated keyboard presses' from RDP's applies to the 'or any other behaviour' part of this:

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But hey the guy who spams MEGA's all day to advertise their discord server to sell Services, doesn't get banned for hours and hours of people reporting them 😄

scenic spruce
#

I got chat banned a while ago. I submitted a ticket and I was told I said something that didnt comply with their rules. I asked what I said and they didnt tell me. A few back and fourths later, they eventually told me what I said. I was guilty for this and accepted my chat ban.

I have not been chat banned since. Do you want to know why? Because I was able to acknowledge my mistakes and learn from it.

My point is, if you just ban people without explanation the cycle doesnt break. People cant learn what they did wrong and fix it. It creates fear in an already VERY fragile dying community.

You dont see a lot of new players in maplestory... I cant imagine false bans, lack of communication, excessive maint times, and terrible events like ROD would encourage new players... and that makes me sad.

unkempt mirage
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You got many other major games/MMO's that literally ALLOW not only RDP, but in-game plugins/addons, to modify/make the game better etc.

But yet, maplestory detects your Logitech or Corsair program, and boom, 7 day ban.

scenic spruce
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Imagine? I just wish we werent guessing

turbid bobcat
#

Odds are those devs don't even know what's getting caught. Same devs that broke kanna 2 patches in a row

proud meadow
#

Anyone that got banned for the same reason happen to use a hall effect/rapid trigger keyboard?

#

If its a common denominator I think disabling rapid trigger or cavemanning a normal switch keyboard might be a solution.

bleak peak
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i got banned when i was offline.

#

checkied this out and submitted ticket now.

#

after so many years banned for afk ;D

proud meadow
mortal moth
#

there are people who picked up a sia compensation and got banned. No one knows..

halcyon basin
#

that likely cuz they didnt buy the pass and claim it from maple admin
unless they bought the pass and reclaim and got ban 👀
since it was letting u claim if u didnt buy it

mortal moth
#

That's the problem. As customers we shouldn't really need worry about mistake on nexon's side. Some people didnt claim the normal one would just click without referencing.

#

Same as this, we customers shouldn't need to worry about bugged system nexon has. Getting falsely banned.

In customer service, blaming customers from dev bad coding is just wrong.

halcyon basin
#

nexon is always buggy asf
like how do they keep fking kanna

bitter goblet
unkempt mirage
#

funniest part is, most common bans ive seen, are monday/tuesday's

bleak peak
#

All i do every day is afk in henesys while i play other games. Hope for fast response and not to be off rank…

halcyon basin
#

Youll be off rank during the temp ban then put back on after u get unban

unkempt mirage
#

Just gotta suck it up sadly

wild ermine
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Just got banned again for this. Trained like 9-10 hours. Break every 2. Did dailies on 3 chars and then ran culvert and got disconnected.
Seeing as how I’ll be off rankings when they make the maple con badges I probably won’t get one. Don’t think I can get a refund from support. Do I dispute with my cc company for a refund ? 🫩 can’t support this dog 💩 company anymore

halcyon basin
#

If u chargback youll get perma ban and be free forever

wild ermine
#

I mean the maple con ticket purchase wasnt linked to nexon acc i dont think

bitter goblet
#

people are still getting banned for no reason and nexon isnt addressing this ?????????

#

i'm too anxious to even log

wild ermine
#

Ridiculous , waiting for my copy pasta response saying malicious activity was detected lmao. Was just trying to get to 290 asap 💀 fuck this game.

potent pollen
#

For mine, I work from home and have been making a major push for 290. Because I work from home I grind while I work and so I get anywhere from 13-15 Hours of grinding a day (After work I watch shows/movies while I grind). That is Daily for almost a month now at those grinding lengths without issue. Then I switch to a minipc and use Google Remote Desktop and am banned within an hour.

uneven citrus
#

I got banned for unauthorized login info and all I did was transfer my bowmaster from challenger to bera

scenic spruce
#

Nexon releases a training event, then bans everyone who wants to train for it....

wild ermine
#

Got the copy pasta response lmfao

halcyon basin
#

Nexon making stupid choices BocchiDeathStare

wild ermine
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Yeah 😂 literally a training event that punishes those that train too much. . I don’t even wanna play anymore 💀

halcyon basin
#

lool typicall nexon

wild ermine
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I’m guessing there isn’t much that can be done. Eh.

vagrant sedge
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Nah you gotta wait it out lol

#

So stupid

halcyon basin
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u send ticket get auto response system blah blah

scenic spruce
#

How convenient for them that live chat has been disabled BlobEyeroll

wild ermine
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on god man.. i feel like even if someone recorded every moment they trained and sent it to them they'd still respond with copy pasta..

halcyon basin
#

#free my boy @wild ermine

#

imagine getting banned for training on a training event. 🙏

wild bone
#

@half atlas @ivory leaf @modest ermine Guys please... why are more people getting false positive banned???? This so unsettling, the game requires that you grind to progress, why are innocent players being punished for training long hours legit??? Do something!!!

wise trench
#

The fact that this thread has 1400+ messages and they still haven’t even put out an announcement is crazy

halcyon basin
#

cuz they probably have this on mute and watch more ppl get hammer on rune day this weekend MercSip

proud meadow
#

LMAO

wild ermine
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Yeah I had a feeling that’d be the case lmao. Ima cause a scene at maple con if they don’t address this crap before then

vagrant sedge
#

Bro gonna jump inkwell

scenic spruce
ripe rivet
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did more than a little over 12 hrs on sunny sunday and got banned 1 week again (I did 2hrs and breaks, adding up to 12+ hours.) also was 1st time training over 12 hrs since the 1st ban of 1 week. Lol.

#

pls resolve this issue cus its not fair for people training legitimately

halcyon basin
#

You getting ban is odd

cerulean bramble
#

After grinding 9T on sunny Sunday, was doing bosses with a friend and also got temp banned for a week .-.

ripe rivet
vagrant sedge
#

Always after rune sunny Sunday

cerulean bramble
#

Got the same copied and pasted reply, that doesn't clarify anything :c

#

Rip baldrix run, time to get carried

ripe rivet
cerulean bramble
#

It's just the sac, I was planning to hit 290 today and get LV 3 symbol

#

I'll have enough time for LV 2, and LV up sac from event buff I guess
It's still pretty sad "being a burden" to my party for grinding too much lol

cerulean bramble
#

Funny thing, I didn't even grind too much on Sunny Sunday, I grinded 12h plus on Saturday to get 20 sol Erda to have boosters for each NT proc during runes on Sunday lol

ripe rivet
cerulean bramble
#

It was mid xlotus after failing once with my duo, now he has to solo that too

ripe rivet
swift flint
#

@half atlas I think its really dumb this is still a reoccurring issue.. respectfully, can you look into the false bans or urge the required team to do so? Its getting out of hand

scenic spruce
#

Unfortunately, the CM's cant do anything except pass information along and it seems the game devs don't care.. They assume we are the problem, not their jank detection.

After multiple months of discord messages (multiple forums), reddit posts, etc. I just pray enough people go to Maplecon and bring this up publicly. Its very bad for retention of players.

cerulean bramble
#

I asked to forward the ticket to a higher up and just got the same copied and pasted reply lol

#

But it only took 1h for the reply this time

#

They are getting faster on typing ctrl+c ctrl+v

swift flint
#

Actually crazy

vale prawn
#

when is this gonna be look over on and update? people still get banned and just keeping silent and not doing anything about it will not look nice

#

@vivid wolf @modest ermine

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@half atlas @near flame

shadow mica
#

Got same copy paste message 3x before giving up

swift flint
#

Revamp the bot detection system, it currently flags innocent players and gives them temp bans.

deep robin
#

I'm pretty sure it's the playing time, if you grind much more time then before you are likely to receive a week ban. 😆 Meanwhile, there are botters who grind 20hours a day consistently but since they do it everyday, they are not banned.

halcyon basin
#

Honestly Nexon is so secret we are assuming from the hrs we grind/RMD etc

mortal moth
#

i feel the detection is pattern like.. to detect botters.. if you do the same thing repeatitively for hours.. it detects it.

cerulean bramble
#

Someone in my guild discord did 15T on saturday and sunday, and was fine
In my case all I can think, that would be "different" than normal gameplay would be remote access, steam controller and exit lag
My friend says that 7-days are usually triggered by remote access and controller, if it's instantly while you are using it, it's probably the controller
If it's randomly (in my case I was mid boss fight) it's probably remote access flagged and banned later

I was joking with him that it was possible to hit 290 without working from home, but I guess RDP from work shouldn't count lol
Maybe remote accessing because I went to a friend's barbecue, and I played maple while we were playing board games for more than 12h was too weird lol (I guess it would be weird to go to a barbecue and play maple for 12h, but my friends know me enough to think that's "normal")

#

the reason for RDP + controller is just not wanting to spend money on something like Asus Rog lol, It's cheaper to use Phone + steam link/(sunshine+moonlight), connect a controller on phone and play on my bed, and getting the runes wrong sometimes would be normal cuz I play on data sometimes, so I playin in 360p lmao

and I'm just being transparent here, because of all those ppl on reddit hate commenting false ban claims (although I agree many of them seems fake there) I just love the game and I'm addicted to the point of just wanting to play anywhere

can they just give us a official remote app like they did in kms? lol

vagrant sedge
#

some people have been banned without using any RDP programs

We should be getting the remote app in the winter patch but who knows

cerulean bramble
#

I wouldn't doubt it
I can just say from my experience
Sadly, it's tough to prove innocence when you actually didn't do anything

I wouldn't be surprise if the app were to be released, and ppl still would be getting banned, even if it's official lmao
Geforce Now is supposedly an official way to play the game and ppl were getting banned anyways

obtuse jolt
#

doing monsterpark and getting dced with macro warning, well played

wild ermine
#

Macro warning usually means ban. If you get signed out of launcher right after

obtuse jolt
#

so legit doing monsterpark is playing macro

#

well well well

mortal moth
#

I sometimes get it but no ban.

echo swallow
unkempt mirage
unkempt mirage
#

It’s usually RDP programs, any Corsair/logitech/etc. programs that can modify keyboard or mouse settings can also trigger it

#

Some people even say Microsoft Teams

oblique palm
sterile mantle
cerulean bramble
#

I've used remote since I started playing in 2021 (first on my hs mule for legion, because I didn't know kish mule was a thing).
Multi clienting is agains ToS. But 2PC meta wasn't, they didn't like it but it was safe at least lol

Also used it for flag race to help my guild lol
cuz we had to run at 12pm/7pm/9pm/10pm/11pm UTC

Never had any problems until last sunny sunday, but that was also the first time I played for so long using remote access

I for sure played for more than an hour to grind from the office during lunch time
Or whenever I had just finished a project, and had to wait for it's approval so lots of downtime at work lol

surreal leaf
#

IGN: KirbyRocks
World: Kronos

looks like an old thread but I was also banned on rune sunday (dec14). i've been training between -12 to -16 recently but decided to keep going and hold my map for rune day, where i then got banned at +1.5 (so over 12 hours training, with plans for another 6). no idea what could've triggered this and what "collective evidence" the GMs have to find "no reason to overturn the sanction on this account." like other players have said, i would also like some clarity on how these bans are enacted and how the anti-cheat system is tested before being put into use.

iron topaz
#

lmao 13 hours straight farming, they banned you to save your life dude