#Auto-Harvesting Materials Not Received

27 messages · Page 1 of 1 (latest)

blazing marten
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I tried to receive my materials after yesterday's time (~3 hrs) and I received the coins but not any of the materials from it. For reference, I tried to receive them through the Star tab.

Server: Kronos

EDIT: It happened when I tried to start the new day's auto-harvest before collecting yesterday's thinking it would just bank the materials.

short cloak
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Same, I also noticed I only received my coins but none of the materials

short osprey
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Same. Below are pictures of before and after claiming.
**This happens if trying to claim after the daily reset. **

blazing marten
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Confirmed. It happens when you claim materials after the daily reset even if you didn't try to start next day's harvesting.

rotund bane
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+1, i lost 80+ loot from Ore and herb 😦

marsh ivy
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same, lost 5 days' loot

versed igloo
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reported this to our team!

rotund bane
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just adding more proof claiming after reset loses all materials

#

good thing is the coins do seem to be claimed

mild pecan
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just found out about this as well
1.2k accumulated coins but apparently I've been losing all my materials as well x_x

umbral wharf
rotund bane
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maybe because its "not important" to them heh

rain edge
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This seems to have been fixed.

rotund bane
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? the fix seems to be they removed all the materials that accumulated, but the coins remain, when you dont collect it during reset

#

i would've preferred the materials accumulated that isnt collected, also remain after reset

rain edge
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No, the fix seems to be you get your stuff. I just claimed items that I had forgotten to claim before reset, and got them all.
(And it let me start harvesting again, so this is definitely stuff from yesterday, not something that I forgot I started after reset)

rotund bane
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hmm i'll look into it again

robust river
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Idk if it's like you have to be on at reset, but I purposely left items and coins over reset (was logged off) and when I relogged, claim button is grayed out and when I go to start new day, it tells me to claim and shows only the coins, no items.

umbral wharf
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but did you actually get any items?

robust river
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No, pretty sure inventory stack didn't increase and completely sure that chat box didn't show any items received.

rain edge
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I was on at reset. Maybe that's the difference.

rotund bane
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i wasnt at reset, i had 2~3 hours worth of materials before reset. Just logged in and the materials are wiped out, only coins are left. which coincides with what happened previously before the update; only coin remains if one doesnt collect it before reset and lets it rollover after reset. Hopefully someone can show one more time the materials remain during reset (not logging on)?

rain edge
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I tested again last night. Sorry didn't take a screenshot. But if you stay on at reset and only remember to claim afterwards, you get everything you accumulated up to reset.

This is very inconsistent behavior and should be fixed.

rotund bane
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thanks!

rotund bane
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i think if you are within a short time period after reset at UTC+0, the materials still remain (if you did not collect them before reset). But after sometime, the materials are gone, and only the coins remain

rain edge
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It's not a matter of time, it's a matter of relogging.
If you're still on since before reset, you get all your stuff. If you relog before remembering to claim, you only get coins.
This inconsistency can't possibly be intended.