brittle shadow
Please describe your bug:
Update note says that it's permanent but when I received it the chair says "usable until: M/D/YYYY xx:xx UTC"?
Character Information (IGN/Job/World):
Austrey/Bishop/Hyperion
Bug Screenshot(s)/Video(s):
https://i.imgur.com/egJCd2R.png
https://i.imgur.com/b6j4fub.png
restive prism
Should be permanent
onyx shale
for this bug, I also have the issue when claiming the chair.
Guessing it’s meant to give us a 7-day duration coupon in USE tab that rewards the permanent chair, but they put in the wrong item ID so it just awards the chair itself with an expiration date.
ionic gyro
Can confirm I have also gotten this bug, and received an expiring chair.
I have filed a ticket but haven't received a response yet, I'll update y'all when I do.
restive prism
This issue will be fixed on tomorrow's maint
solemn cape
I'm still seeing a date until it's unusable after the patch @spark raft:
ionic gyro
I am also still seeing an expiration on my chair, despite the fix being listed per today's maintenance.
young dew
likewise, the chair still shows an expiration date for me
onyx shale
we'll prob have to make a ticket and have them gift drop it to us
surreal timber
7 hour patch for this
young dew
the fix did get removed from the minor patch notes on the site, so I guess, fingers crossed for a fix next week or something?
vital berry
Update note says that it's permanent but when I received it the chair says "usable until: 7/4/2024 19:01UTC"?
PíntSize/Paladin/Aurora
https://imgur.com/a/HYMOQYz
warm totem
same for me as well
vague fox
Mine still has an expiration date as well 😦
stark tiger
Still expiring for me, maybe just the ones claimed before fix?
timid fox
this is happening to me aswell
for the people that it expires on the 2nd is it gone from your setup tab
young dew
I'll see tomorrow when the time elapses.
For me it doesn't have the "time limited" clock icon, and it doesn't show up in the "Are you sure you want to quit" screen even though the expiration date has sub 24 hours on it.
ionic gyro
I can confirm that my chair has expired, and has been removed from my inventory completely.
warm totem
Yeah just lost mine too. Hopefully they do something about it
timid fox
yikes thats crap
young dew
"This is still under investigation as it appears that the fix didn't resolve the expiration of the MapleBoys Chair. As we can't provide any further updates through this support channel, I recommend keeping an eye on the MapleStory website for any updates regarding this issue or any possible compensation."
Got this update at least but it doesn't really have much to go off of
ionic gyro
I've updated my ticket also, with additional information after the expiration of my chair.
I don't expect a different answer, but hopefully we can push this back into being acknowledged and work toward a fix/redistribution of the chair in it's intended permanent state.
candid bobcat
Mine just expired ):
languid arch
Logged into and mine expired also D:
mild umbra
mine expired too, sad
ionic gyro
This was the response I received earlier today on my ticket.
The information that you provided for the Maple Boys chair has been forwarded to our game team to investigate further. For now, we can only ask for your patience while they investigate and discuss solutions for you and other affected players.
As these investigations can take time, we can't provide any further updates through this support channel. Since other players are also affected by this, I recommend keeping an eye on the MapleStory website for any updates regarding this issue: http://maplestory.nexon.net/news
We apologize for any inconvenience this may cause in the meantime. If you need help with anything else, please let us know by submitting a new ticket.
long needle
o7
smoky radish
Yea mines expired as well
young dew
I assume no one else has gotten a different reply from their ticket yet?
vague fox
I've gotten the same reply as others on my ticket. Basically "we been knew, check the website for updates, closing this ticket".
icy grotto
I'm waiting until it's fixed to claim. There aren't that many days left...
young dew
I believe anyone who claims/claimed after the 28th got a perm chair
but I feel like anyone that claimed before the 28th partial fix is kinda getting left out to dry - There's not a maint scheduled for this week, and the event ends next Wednesday
I feel like this is just gonna get ignored, which really sucks since they did list a fix in the minor patch notes (before removing it from the notes)
I hope I'm wrong, but I'm increasingly less confident in a fix with the radio silence on it
ionic gyro
My ticket was closed without any further update, unfortunately.
timid fox
adleast it will permanently be remembered in my storage box
languid arch
Any word on this issue?? My ticket was closed with the status saying solved, but I haven't gotten the chair. I've been checking the site for any possible maintenance patches for this.
This is the main body of the reply I got back.
We are currently investigating reports that Maple Boys Chairs claimed before 6/28 maintenance still had an expiration date and may have already expired. This process may take some time, but we hope to have this resolved as soon as possible. Please keep an eye on the MapleStory website for any updates regarding this or other issues. Bug fixes are typically announced in patch notes and weekly maintenance posts.
As a heads up, support tickets will close automatically after several days. This will not affect the status of our investigation, which is being tracked separately.
Should you have any questions or concerns in regards to another matter, please do not hesitate to submit a new ticket with a detailed explanation of the issue.
ionic gyro
I don't know if we have any confirmation of the issue being passed along or any ETA on a fix. Jade was in the thread at one point but left her position shortly after, and I've not seen any activity from Miso in regards to this issue.
@lost gale
Would it be possible to get an update on this soon?
With Star Queue ending entirely very soon, and moving to the new part of Go West, I'd be so bummed to lose a commemorative part of such a big update for GMS, and I'm sure I'm not alone in that feeling. Let us dance.
mild umbra
@lost gale an update here would be nice, my chair expired a while ago and we are not getting any results from submitting tickets
grizzled fulcrum
Any news on this? I hope they don't forget those who claimed too early and had an expiring chair. I really would love to have a permanent version of this.
languid arch
Same. I had put in a ticket again last night about the issue and any resolution or way of getting the chair back, but they didn't give me anything other than the same message from my previous post except with the point of Support is not able to give any additional information about it through the tickets.
So idk, might be a dud. Honestly really trying to stay positive on it.
ionic gyro
Unfortunately, I haven't had any success with tickets, I've submitted two, and we have yet to see an acknowledgement since the fix was removed from the minor maintenance notes.
I'm not sure that trying Live Chat would get us anywhere, but I believe that's an option during the week. I might give it a shot today, although I doubt they'd be able to start a gift drop or give us an answer that ticket-based support could not.
ionic gyro
@lost gale
Now that there are in-game notifications as well, about the end of the Maple Boys events and the transition to Maple Punk and Chapter 2 of Go West in just 2 days, can you shed light on any plan for this chair being redistributed for those who received the incorrectly expiring versions? Is this something we can hope to see a fix or gift drop on in the near future?
The fix was listed and removed from the patch notes on the 28th, after not correctly fixing the issue for existing chairs. Almost 2.5 weeks ago, and we've had zero communication or acknowledgement from tickets or any official source.
hearty spruce
I just submitted a follow up to my first ticket on this issue
We understand how frustrating this situation is. The compensation for this issue is still under review. We appreciate your patience as we work on a resolution. Any updates or information will be announced on our news page https://www.nexon.com/maplestory/news .
that was the response
hopefully they figure something out soon. guess we just gotta be patient
compact igloo
We are discussing compensation for this! I'll keep you guys updated once I get more info.
ionic gyro
Thank you for your reponse! Welcome to the CM team!
Please help us dance with Dr. Lim again.
stark tiger
Just strange it took that long, also nothing about this mentioned in the patch note
young dew
We are discussing compensation for this! I'll keep you guys updated once I get m...
Thank you so much for the update! 
hearty spruce
livid isle
