#Bugs/In-game issues

1 messages · Page 1 of 1 (latest)

swift summit
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Hologram disappeared after the game freeze now am stuck in this mission without the damn hologram plus i tried several times contact help support and the stupid page doesn't work!! 🤬🤬 And to add more I've been loosing lots of Fame every day, every week for almost 2 months!! 😡 This is a disgrace of a game experience!! Full of bug's, constant freezing and Lagging. 🤮

arctic bough
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A member of my guild had the same problem; if you send a message to Deca, they'll send you the plans again 😉

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That's what they did for him.

arctic bough
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(I'm kidding of course, I always make sure to finish the adventures, even if they're always the same ones)

silent timber
arctic bough
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What browser are you using? Because that could be the problem, otherwise ask @hexed owl

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He'll probably be able to help you better than me.

hexed owl
swift summit
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Finally got the ticket sent via in-game... strange though after trying several times yesterday and today!

arctic bough
vestal nebula
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Hey, @swift summit, were the Support team able to help you out with the issue?

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Please inform me if it's fixed on your side. If it's not, I will raise this to the relevant department for a review.

vestal nebula
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Thank you for confirming! Glad to see your issue was resolved. If you have any other questions or concerns, please, do not hesitate to let me know.

swift summit
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Will be great if a new update fix the game!! The lagging, freezing are really bad plus your weapons stop firing for 5-6 sec. for no reason and this happens is every day... like i said a good game update is need it!

vestal nebula
# swift summit Will be great if a new update fix the game!! The lagging, freezing are really ba...

We're aware of the lagging and freezing issues, the team have not quit in trying to fix them, but, unfortunately, it appears that some of these issues are not that easy to tackle, because of how the game is coded. The solution to these issues at the moment is for you (the players to report them here, in Discord) and then we can go for a server restart. I understand this is a temporary solution for a bigger issue, but at the moment there's no other way for us to fix it 🙁

Thank you for your understanding!

swift summit
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It should be a server restart once every day just to avoid any in-game issues and keep the game running smoothly and if they are aware of the issues they should be the one to fix it! 😉

vestal nebula
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Thank you for your suggestion, I'll make sure it reaches the relevant department.