#Game is not going past the starting screen

1 messages · Page 1 of 1 (latest)

fervent nest
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<@&998550232759550025>

Description: When I start the game, the game is not going past the starting screen, it is not proceeding to the main menu.
Platform (eg. Xbox): PC
Date/Time of Occurrence: 2025-10-23 (Discord Timestamp: <t:1761223140:F> )
AGS ID (View Guide): 854E8B50FDF5EB2C

Screenshots/Videos (Important)
Screenshot of the starting screen is attached.

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The issue is occurring for over one week. Before that, the game worked perfectly fine.

I tried a few things, including verifying the files on Steam and reinstalling the game. It did not solve it. From what I can tell, my issue seems similar to another post in the tech-support here. So, I tried to use my smartphone as hotspot, but that did not solve it.

But surprisingly: On train, I tried to run the game with the hotspot on a different device, my laptop instead of my desktop PC, and it did solve it. The game started and I could enter the main menu. Back home, same procedure, but it did not solve it again.

And it is still not working.

Therefore, I created this tech support request and thank you, Tech Support, in advance for your help.

topaz hatch
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Are you still encountering this issue?

fervent nest
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No, I am not encountering this issue anymore, as of today. Just a few minutes ago, I started the game, and it did enter the main menu. I do not know why it works now, and has not worked for the last days.

Thank you for your quick response.

topaz hatch