#Error when trying to install update

33 messages · Page 1 of 1 (latest)

foggy magnet
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I'm getting this problem when downloading the most recent update.

iron orbit
clever cave
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I get the same error after trying a fresh install
A full re-install has no effect. This includes removing registry stuff and the appdata Armchair folders. Same error, Access Is Denied. No change when opening the installer as Admin

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This is unrelated but the launcher always asks to Ignore/Install updates when they happen. Clicking Install goes to a GitHub page that doesn't work and clicking Ignore makes it pop up the next time it's opened. Could just be me

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Ok this goes way deeper. I had someone send me that rust.lib.dll file and Windows absolutely refuses to let me copy, cut, or re-name that file into the Kyber Launcher folder

mind you- he's having issues audioplayers_windows_plugin.dll. Mine is just the rust_lib.dll. Not sure what the new installer did

compact oasis
clever cave
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I've added the folder as an exception and even attempted to completely disable it. Same issue

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Worked fine when installing it a couple months ago which is weird
I'll have to take a closer look into what it might be doing in the morning

wheat locust
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yeah i'

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ve tried deleting previous version of launcher cannot resolve issue

clever cave
wheat locust
clever cave
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You should know. Something like Avast, McAfee, BitDefender, Norton, etc

wheat locust
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I don't have any of those from my understanding

clever cave
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Oh you have the built in windows defender. Weird that it's blocking stuff

wheat locust
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whats the solution then @clever cave

clever cave
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I'm working through it on my end while at work. Might take a bit

wheat locust
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gotcha, appreciate you looking into this

clever cave
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I think it's windows or the antivirus telling windows to block it

iron orbit
wheat locust
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still getting the error this morning after trying to reinstall installer

compact oasis
clever cave
wheat locust
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i just tried deleting previous launchers thats all

compact oasis
clever cave
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I fixed it on one device by adding the whole folder to be exempt from any antivirus triggers, including scans, scripts, and online protection. Only then did it let me install without the error prompt

then it proceeded to quarantine rust_lib again and required me to restore it. Hasn't had issues since

clever cave
tawny lily
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this way helped me

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now i can play normally