USB is not getting detected, I tried everything i could find on arch wiki nothing worked. | Linux For All | Page 1

robust crane Sep 24, 2023, 9:05 AM

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not the USB nor the mouse,

this is the output of lsusb:

Bus 003 Device 003: ID 04f2:b6f1 Chicony Electronics Co., Ltd HP TrueVision HD Camera
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
~ $```

this is the output of fdisk -l 

```Device          Start        End    Sectors   Size Type
/dev/sda1        4096    2052095    2048000  1000M EFI System
/dev/sda2     2052096    2084863      32768    16M Microsoft reserved
/dev/sda3     2084864 1195763711 1193678848 569.2G Microsoft basic dat
/dev/sda4  1195763712 1953521663  757757952 361.3G Linux filesystem```
not detected here

below outputs are of dmesg, i can see some errors there but cannot understand them, help please

``` r device
[   53.262017] xhci_hcd 0000:04:00.3: xHCI host not responding to stop endpoint command
[   53.273830] xhci_hcd 0000:04:00.3: xHCI host controller not responding, assume dead
[   53.275304] xhci_hcd 0000:04:00.3: HC died; cleaning up
[   53.278557] usb usb1-port4: couldn't allocate usb_device
[   58.677745] Generic FE-GE Realtek PHY r8169-0-300:00: attached PHY driver (mii_bus:phy_addr=r8169-0-300:00, irq=MAC)
[   58.867818] r8169 0000:03:00.0 eno1: Link is Down

[  150.709970] usb 3-1: device descriptor read/64, error -71
[  150.974182] usb 3-1: New USB device found, idVendor=04f2, idProduct=b6f1, bcdDevice=27.16
[  150.974199] usb 3-1: New USB device strings: Mfr=3, Product=1, SerialNumber=2```

oak yew Sep 24, 2023, 1:01 PM

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When you say USB do you mean thumb drive? Or do you mean a USB Hub?

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IT looks vaguely like the USB controller is acting up, if you swap out whatever USB keyboard for the mouse, does the mouse start working in that port?

robust crane Sep 24, 2023, 2:33 PM

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oak yew IT looks vaguely like the USB controller is acting up, if you swap out whatever ...

no it does not

robust crane Sep 24, 2023, 2:33 PM

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oak yew When you say USB do you mean thumb drive? Or do you mean a USB Hub?

USB drive, USB Mouse, USB keyboard

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nothing works

blissful cypress Sep 24, 2023, 3:35 PM

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robust crane nothing works

well that's strange to say the least!!

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first -- have you tried to use any devices mentioned on other ports -- or other pc -

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as a way to re-ensure ports - inseart usb and try to mount it - then report back !

robust crane Sep 24, 2023, 3:39 PM

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blissful cypress first -- have you tried to use any devices mentioned on other ports -- or other ...

yes

robust crane Sep 24, 2023, 3:40 PM

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blissful cypress as a way to re-ensure ports - inseart usb and try to mount it - then report bac...

okay

blissful cypress Sep 24, 2023, 3:46 PM

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if you tried some sort of fix - do mention theme , so i won't post fixes you tried

blissful cypress Sep 24, 2023, 3:50 PM

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robust crane nothing works

i've been searching a bit, are you sure that these devices works on any other machine or this exact one , Such in this "corrupted" machin - enter bios and use the keyboard ; see if that works - need to know if this port(hardware) issue or software issue .

robust crane Sep 24, 2023, 3:52 PM

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blissful cypress i've been searching a bit, are you sure that these devices works on any other ma...

i am dual booting

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it works in windows

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does not work in linux

robust crane Sep 24, 2023, 3:53 PM

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blissful cypress if you tried some sort of fix - do mention theme , so i won't post fixes you tri...

initially i tried rebooting, then my bluetooth was up and running and usb ports somehow detected the usb and i could access it, and the mouse worked too but then it stopped again

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No default controller available
[bluetooth]#```

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bluetoothctl gives this output

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it just suddenly happened

blissful cypress Sep 24, 2023, 3:54 PM

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robust crane initially i tried rebooting, then my bluetooth was up and running and usb ports ...

okay then , that's better now things are clear !! smt disabled them -- w'll look into this

robust crane Sep 24, 2023, 3:54 PM

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okay

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also dmesg showed no errors when everything was up and running

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but then suddenly they stopped

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and this came in as output

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[ 3257.316769] xhci_hcd 0000:04:00.3: xHCI host controller not responding, assume dead
[ 3257.316769] xhci_hcd 0000:04:00.3: HC died; cleaning up
[ 3257.322383] usb usb1-port4: couldn't allocate usb_device
[10323.455931] warning: `ThreadPoolForeg' uses wireless extensions which will stop working for Wi-Fi 7 hardware; use nl80211```

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it is just the error part

blissful cypress Sep 24, 2023, 3:57 PM

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your on a laptop right !?

robust crane Sep 24, 2023, 4:01 PM

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blissful cypress your on a laptop right !?

yes

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hp pavilion 15 ec0101ax

blissful cypress Sep 24, 2023, 4:02 PM

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might sound silly - touch pad is on too right :?

robust crane Sep 24, 2023, 4:02 PM

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yes

blissful cypress Sep 24, 2023, 4:03 PM

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and the wifi shourtcut on keyboard is on as well

robust crane Sep 24, 2023, 4:03 PM

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there is no wifi shortcut on keyboard

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but wifi is working

blissful cypress Sep 24, 2023, 4:31 PM

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what've been getting for the moment is to restart the affected crashed host controller address , smt like this

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echo -n "0000:00:14.0" | tee /sys/bus/pci/drivers/xhci_hcd/unbind echo -n "0000:00:14.0" | tee /sys/bus/pci/drivers/xhci_hcd/bind

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replace '0000:00:14.0' with your crashed Host Controller's address)

robust crane Sep 24, 2023, 4:33 PM

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okay

blissful cypress Sep 24, 2023, 4:33 PM

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knowning that your system is crashed and you cant use keyboard - ssh to the machine or live usb is the only way i see for now

robust crane Sep 24, 2023, 4:34 PM

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i can use keyboard

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i am typing from that very system

blissful cypress Sep 24, 2023, 4:34 PM

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okayyy 🙂

robust crane Sep 24, 2023, 4:34 PM

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this is a weird issue

blissful cypress Sep 24, 2023, 4:35 PM

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indeed it is , one thing to know about linux (arch specifically ) is to always be on prep 😆

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this is the guide i found ( https://bbs.archlinux.org/viewtopic.php?id=231078 )

robust crane Sep 24, 2023, 4:36 PM

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tee: /sys/bus/pci/drivers/xhci_hcd/unbind: Permission denied
[sudo] password for xenon:
~ $```

robust crane Sep 24, 2023, 4:37 PM

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blissful cypress this is the guide i found ( https://bbs.archlinux.org/viewtopic.php?id=231078 )

oh

robust crane Sep 24, 2023, 4:37 PM

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blissful cypress indeed it is , one thing to know about linux (arch specifically ) is to always b...

yes, but they give u good learnings

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its denying permission even though i am superuser

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i will be going now, as it is 11 pm here

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lets solve it tommoroe

oak yew Sep 25, 2023, 1:49 AM

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the command should be

echo -n "0000:04:00.3" | sudo tee /sys/bus/pci/drivers/xhci_hcd/unbind

robust crane Sep 26, 2023, 5:10 AM

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@oak yew@blissful cypressthanks

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it worked

robust crane Sep 26, 2023, 5:46 AM

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new problem again

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[ 2631.152380] usb 1-4: device descriptor read/64, error -71
[ 2631.385781] usb 1-4: device descriptor read/64, error -71
[ 2631.616268] usb 1-4: new full-speed USB device number 3 using xhci_hcd
[ 2631.739578] usb 1-4: device descriptor read/64, error -71
[ 2631.972304] usb 1-4: device descriptor read/64, error -71
[ 2632.079136] usb usb1-port4: attempt power cycle
[ 2632.482737] usb 1-4: new full-speed USB device number 4 using xhci_hcd
[ 2632.482879] usb 1-4: Device not responding to setup address.
[ 2632.689565] usb 1-4: Device not responding to setup address.
[ 2632.899008] usb 1-4: device not accepting address 4, error -71
[ 2633.022770] usb 1-4: new full-speed USB device number 5 using xhci_hcd
[ 2633.022918] usb 1-4: Device not responding to setup address.
[ 2633.229597] usb 1-4: Device not responding to setup address.
[ 2633.435873] usb 1-4: device not accepting address 5, error -71
[ 2633.436082] usb usb1-port4: unable to enumerate USB device
~ $```

blissful cypress Sep 26, 2023, 2:41 PM

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robust crane it worked

well okay!! what worked exactly! did some port started operating again !

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and what is your current issue now ; something else broke ! ? or waht exactly

robust crane Sep 27, 2023, 8:00 AM

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blissful cypress well okay!! what worked exactly! did some port started operating again !

they did start working

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all ports

robust crane Sep 27, 2023, 8:00 AM

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robust crane ```hcd [ 2631.152380] usb 1-4: device descriptor read/64, error -71 [ 2631.38578...

but then after sometime, this came

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and they stopped working again

blissful cypress Sep 27, 2023, 8:37 AM

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hmm weird issue you have going on there !

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okay did came across this 'could be simple fix" try this command

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echo -1 >/sys/module/usbcore/parameters/autosuspend

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i used pretty much similar command to disable (keyboard / mouse ) from waking up pc on sleep ; could be your case , smt disabled theme , and they need to be re-enabled manually !!

robust crane Sep 27, 2023, 5:53 PM

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Okay, I will try it

blissful cypress Oct 2, 2023, 11:35 AM

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robust crane Okay, I will try it

anything new on your issue ? if this is solved ; mark it as "solved" , thanks 🙂

robust crane Oct 2, 2023, 2:34 PM

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blissful cypress anything new on your issue ? if this is solved ; mark it as "solved" , thanks 🙂

everything becomes like that again

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it is not solved

robust crane Oct 2, 2023, 2:35 PM

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blissful cypress > echo -1 >/sys/module/usbcore/parameters/autosuspend

also this does not work

blissful cypress Oct 3, 2023, 9:16 AM

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ooo okay w'll dm you to discuss this more !!

median shuttle Oct 3, 2023, 2:06 PM

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PLease continue to use this post, and not "go to DM"

#USB is not getting detected, I tried everything i could find on arch wiki nothing worked.