Ban on a comment I didnt make on a day that was ahead of my timezone

[hidden bone]

Hi,
I got on last night to play and got a prompt saying I am ban due to a comment I said. But I did not write said comment and the timestamp was from a time I was not on and the date was from the next day. Messaged said if there was an error to message support on the discord

[gritty raptor]

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[urban isle]

Hey, could you send a screenshot of the ban message ?

[urban isle]

Okay, but it shows the infraction evidence in UTC time zone, not your timezone, did you keep that in mind?

[hidden bone]

i did. that would be 7:18 est if i got that write and I was not on. I also never made the comment

[urban isle]

In that case you are free to appeal it to our trust & safety team by contacting @random canopy

[hidden bone]

tso i contact the tag directly?

[urban isle]

Yeah you can write directly in its DMs and it will contact the team

if you select the right category