I got charged but didnt get the server | BisectHosting.com | Page 1

silver mist Apr 26, 2026, 12:38 PM

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Hello, i bought a server just now for minecraft and got charged, It says "Under Revier - Contact Us". Could you verify the server?

chrome zenith Apr 26, 2026, 12:42 PM

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Hi there!
You can contact support staff through a ticket to get the verification started! :)

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!ticket

ripe topazBOT Apr 26, 2026, 12:42 PM

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Need assistance? Our support team is here for you 24/7/365! You can easily create a ticket by clicking this link 🥰 https://help.bisecthosting.com/hc/en-us/requests/new

silver mist Apr 26, 2026, 12:43 PM

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Also for some reason lithuania isnt in the countries, what do i do?

chrome zenith Apr 26, 2026, 12:44 PM

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Im not sure what you mean? :)

silver mist Apr 26, 2026, 12:46 PM

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In here there is no region for lithuania sadly (the "my details" part)

chrome zenith Apr 26, 2026, 12:48 PM

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Thats just for the United States, not countries, so that won't apply to you

silver mist Apr 26, 2026, 12:50 PM

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ohh alright

viral scarab Apr 26, 2026, 12:51 PM

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silver mist In here there is no region for lithuania sadly (the "my details" part)

if you signed up, why are you getting this region selector? I'm on that page now, and there is no region select.

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also don't try to purchase another server while you are waiting for the first one to stop pending

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!pending

ripe topazBOT Apr 26, 2026, 12:51 PM

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Pending is a result of one main state:

Clearing your purchase:
Sometimes PayPal can take up to 30 minutes to clear, which might make "Pending" take longer. Other payment methods can also run into delays.

If your billing info has issues (like a wrong address or a declined card), "Pending" will change to "Pending - Contact us". In that case, visit our Support Page for help! 🛠️

Still "Pending" after 45 minutes? Head over to our Support Page and we’ll get it sorted out for you! 😊

Let us know if you have any other questions—we're here to help! 💙

viral scarab Apr 26, 2026, 12:52 PM

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so your card might've been charged but the powers that be are delaying that acknowledgement to bisecthosting. when it clears you'll get your server. if you don't have that server within say 2 hours. open the ticket like jupie said.

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you will receive an email in regard to your server btw

silver mist Apr 26, 2026, 1:00 PM

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It's all been fixed now! Thank you for the help! (also sorry for bothering im new to bysect 😭)

#I got charged but didnt get the server