#Minecraft server keeps timing out

1 messages · Page 1 of 1 (latest)

pseudo adder
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Heya, when the players reported this, was the server's RAM capping out at all? Were any crash reports generated?

amber scaffold
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I am not sure about the ram. I wasn't online at all to see the control panel. However i have opened a ticket on the bisect hosting website to get some assistance with this. They ran a program called Region Fixer and it seemed to have fixed the issue. But wehnwe tried joining back in after the fix, me and the first friend seemed to work fine. But when the second friend joined the server completely crashes every time he joins.

pseudo adder
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It sounds like a ticking entity issue, this can be confirmed in the crash reports if you have them handy.

amber scaffold
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Sorry but where would i find them?

pseudo adder
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They would be in your srever files, and if they generated, would be in a folder called "crash reports"

amber scaffold
pseudo adder
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By chance was there a crash report about 1 minute before this one? If so, can you send that one too?

amber scaffold
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Oh wait sorry

amber scaffold
amber scaffold
pseudo adder
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From that crash report, it looks to be a watchdog error. For this, go to your server properties and change the Max Tick Time from 60000 to 180000 and restart the server, this should help with the watchdog error

amber scaffold
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Im just asking my friend who is causing the crash to join and test

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It seems like that didn't fix it

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He got off the horse he was on and then the server timed out and kicked him

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And it didn't even create a crash report this time

pseudo adder
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Just to make sure I am getting this correctly, are they able to stay connect then after some time they get kicked and the server crashes or it's immediately as they connect?

amber scaffold
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Before changing the Max Tick Time, it was immediately after he joined but after changing it he had around 3-5 seconds before it crashed

pseudo adder
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Definitely feels like a ticking entity issue. Can you generate me a support link so I can take a look? https://help.bisecthosting.com/hc/en-us/articles/40100705335195-How-to-Generate-a-Support-Server-ID-Link-on-the-Starbase-Panel