#Server Connection Restarting
7 messages · Page 1 of 1 (latest)
Hey there, sorry to hear you're having troubles. It might help whoever is lurking if you could send over some logs. You could also send in a support ticket, the support staff work 24/7 and can help you out too 🙂
!logs
Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:
1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)
If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:
1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.
These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html
MB!
These are my files
looks like the noisesampler is doing something that takes to long to resolve
What should i do?