i cancelled my server in august and on a completely expired debit card but im still getting charged | BisectHosting.com | Page 1

languid tusk Jan 15, 2026, 8:27 PM

#

on my new one somehow...

high linden Jan 15, 2026, 8:48 PM

#

Hello! For subscriptions, some banks will forward the new card details to providers. Banks assume you might not want to miss a payment on something existing just because your card updated.

For billing issues, you'll need to send in a support ticket. They can take a look if the server got properly canceled and help from there.

#

!ticket

urban boughBOT Jan 15, 2026, 8:48 PM

#

Need assistance? Our support team is here for you 24/7/365! You can easily create a ticket by clicking this link 🥰 https://help.bisecthosting.com/hc/en-us/requests/new

languid tusk Jan 16, 2026, 4:18 AM

#

high linden Hello! For subscriptions, some banks will forward the new card details to provid...

When I try to open a support ticket it just reloads the page

amber coyote Jan 16, 2026, 5:16 AM

#

!email ⬇️ This is always an option, then. 🙂

#i cancelled my server in august and on a completely expired debit card but im still getting charged