#Does the server immediately get deleted when the month ends snd you cancelled the subscription?
9 messages · Page 1 of 1 (latest)
Files are held for 12 days after cancellation
Where can we find them?
Anything beyond that they'll be deleted
!ticket staff will have to provide them to you
Need assistance? Our support team is here for you 24/7/365! You can easily create a ticket by clicking this link 🥰 https://help.bisecthosting.com/hc/en-us/requests/new
Or if you still have access to the control panel, you can download a backup yourself :)
If the server is already cancelled at this moment and you don't have access -> ticket staff
also i would like to know if i could just renew it even after cancelling
You can't reactivate an old server, but when you have the files you can ask support to load those onto a new server you buy.