#Can't log in to account - Do not remember ever setting up a security question

1 messages · Page 1 of 1 (latest)

queen osprey
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I just attempted to log into my account, forgot my password and after attempting a password reset i'm prompted to answer a security question i don't remember setting up.

Essentially i am locked out of my account - meaning i can't even create a support ticket for this.

What do i do?

unkempt berry
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Contact 'sales' through the support chat :)

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Doesn't require a login and they can help with account recovery

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!generalticket

proper valveBOT
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Click here and open the bottom right chat icon to request help - or hit the contact sales button 🥰

This does not require you to log in.

dawn crag
craggy patrol
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the billing panel https://bisecthosting.com/ has a different login than the control panel https://games.bisecthosting.com/

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you have 2 different accounts, done for security so if one gets leaked the other one is still secure