Not sure how to actually start server | BisectHosting.com | Page 1

lime jay Jul 5, 2025, 11:14 PM

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What comes up when attempting to join?

celest fiber Jul 5, 2025, 11:15 PM

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On the website or on MC itself?

lime jay Jul 5, 2025, 11:16 PM

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mc itself

celest fiber Jul 5, 2025, 11:17 PM

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ANd it just does that forever

lime jay Jul 5, 2025, 11:17 PM

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celest fiber

no like actually go ahead and click join server

celest fiber Jul 5, 2025, 11:18 PM

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lime jay Jul 5, 2025, 11:19 PM

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Ok I'm going to need llogs from the server to see what the issue is, follow this short guide

stray ibexBOT Jul 5, 2025, 11:19 PM

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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.

lime jay Jul 5, 2025, 11:19 PM

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How much RAM is on the server too?

celest fiber Jul 5, 2025, 11:21 PM

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And the server has 8k

📎 THElatest.log

lime jay Jul 5, 2025, 11:25 PM

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celest fiber And the server has 8k

is this from the server?

celest fiber Jul 5, 2025, 11:25 PM

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NOt exactly sure what you mean. Not the best with this stuff xD

lime jay Jul 5, 2025, 11:25 PM

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celest fiber And the server has 8k

Did you get this log from the server itself?

celest fiber Jul 5, 2025, 11:26 PM

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Oh, that's from minecraft.

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Like not the hosting website

celest fiber Jul 5, 2025, 11:27 PM

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lime jay Did you get this log from the server itself?

I'm not sure how to get it from the server if this isn't it

lime jay Jul 5, 2025, 11:28 PM

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There should be a files tab that you can look around inside, in there you need to find the logs folder, in the logs folder there will be a file called lates log. That will be the log i need

celest fiber Jul 5, 2025, 11:28 PM

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OKay, do you mean from the minecraft folder on my laptop or on the bisect server hosting wbesite?

lime jay Jul 5, 2025, 11:31 PM

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on the bisect hosting website for the server

celest fiber Jul 5, 2025, 11:32 PM

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Gotcha, how do I get to it?

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Oh wait nvm

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📎 latest.log

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Wait I should send it from download instead of copy

📎 latest.log

lime jay Jul 5, 2025, 11:36 PM

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Downloading it works fine, attempt to join the server quickly then please send the latest log again, this will then show your join attempt and it may say what the issue is

celest fiber Jul 5, 2025, 11:37 PM

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📎 latest_1.log

lime jay Jul 5, 2025, 11:39 PM

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Are you sure you are trying to join with the correct IP?

celest fiber Jul 5, 2025, 11:39 PM

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Pretty sure. I copied it directly

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It's this one, right?

lime jay Jul 5, 2025, 11:41 PM

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alright as this doesn't show an attempt to join the server and with your client side log doesn't give anymore information i can use, i recommend reaching out to ticket staff. They will guide you on this and get it resolved better then me. Sorry i could not help

stray ibexBOT Jul 5, 2025, 11:41 PM

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Need assistance? Our support team is here for you 24/7/365! You can easily open a chat by clicking this link 🥰
https://bisecthosting.com/support

celest fiber Jul 5, 2025, 11:41 PM

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No prob, thanks for trying

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Idk how to close a thread lol

#Not sure how to actually start server