We’re having some trouble connecting to your server, please wait…

[brave ginkgo]

Every time I try to go to the files tab of my server in the dashboard it does this, server is perfectly online until I do that. I asked support if I could get a refund but not process it until I can get my files so I can transfer them to another site, and now this happens

[night jasper]

This message means something is going wrong behind the scenes. Only staff can take a look

!support