#I just bought an pre built modded server and it keeps crashing
delicate wadi
silent sorrel
!logs
arctic hazelBOT
Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:
1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)
If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:
1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.
These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html
silent sorrel
At the end of the log there the server is still starting, does the panel say that it's starting or online?
silent sorrel
What's the last thing that's in the console on your control panel?
delicate wadi
[Panel]: Server marked as offline...
[Panel]: ---------- Detected server process in a crashed state! ----------
[Panel]: Exit code: 0
[Panel]: Out of memory: false
[Panel]: Updating process configuration files...
[Panel]: Ensuring file permissions are set correctly, this could take a few seconds...
[Panel]: Server marked as starting...
[Panel]: Pulling Docker container image, this could take a few minutes to complete...
[Panel]: Finished pulling Docker container image
[Panel]: BisectHosting Game Setup running.. Revision: 1.5
[Panel]: Managing log directory: /home/container/logs
[Panel]: Java Version: (8)
[Panel]: Starting server: java -Xms128M -Xmx11264M -Dterminal.jline=false -Dterminal.ansi=true -jar CF_CrazyCraftUpdated_1.16_0.11.6.jar
it just crashed again
[22:16:19] [Server Watchdog/ERROR] [minecraft/ServerHangWatchdog]: This crash report has been saved to: /home/container/./crash-reports/crash-2025-04-17_22.16.19-server.txt
silent sorrel
Do you have the crash log?
silent sorrel
I'll take a look! What's the mod pack and how much RAM did you get?
delicate wadi
crazy craft
11 rams
well im problably gonna switch to atm10, its 11gb enough ?
can i add more now ?
silent sorrel
11GB should be okay to at least start it yeah!
delicate wadi
yeah thats what i thought
the server its running on java 8 adoptium should i change that
delicate wadi
do you know what incompatible fml modded server should mean
idle topaz
Where do you see that?
idle topaz
The red X? Ignore it - it's bugged and is wrong on any modpack over about 10-15 mods.
delicate wadi
yes
ok
but still i tried to reinstall the modpack on the server
and i keep getting the same error after 30 sec or smt like that
idle topaz
I thought you were switching to a different modpack?
delicate wadi
well i was gonna switch after i try this one
and if i didnt liked
is it a mod problem or ?
idle topaz
It's hard to say. But you made it sound like you wanted to switch, so I was wondering why you were still trying to troubleshoot the pack that's giving you trouble.
delicate wadi
well me and my friends decided to try this mod first thats why we bought the server
idle topaz
Looking at the crash log above, looks like CrazyCraft Updated is doing the thing where setting up a user on their first login causes the server to hang...
delicate wadi
ok so can we fix that ?
idle topaz
Stop the server, change Max Tick Time in Server Properties by adding an extra 0 (making it 10 minutes instead of 1) and be prepared for the server to cry every time a new player joins for the first time.
delicate wadi
ok
idle topaz
There's a different way to fix it, but I can never remember where the setting is so you'd be able to find it as easy as I could.
It's from a new player unlocking a bunch of achievements used for progression tracking purposes.
delicate wadi
ok ill try that
delicate wadi
@idle topaz can i add more gb on this server?
idle topaz
!kb has a how-to. ⬇️
arctic hazelBOT
Knowledgebase can be accessed at https://www.bisecthosting.com/kb
delicate wadi
do i have to restart the server after ?
idle topaz
Yes - RAM is set on startup, so it can't add more while it's running.
But it will apply on the next restart whenever that is, so you don't have to interrupt anything.
delicate wadi
ok
idle topaz
The nightly restart will add it if you don't restart before that.
pine trellis
Red banner means something is up, make a ticket if 15 mins+. Side note me and 99% of people here are other server owners, including Ceridwen, make sure to read rule 3