#Getting kicked when trying to go to The End...

1 messages · Page 1 of 1 (latest)

hybrid dust
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I tried going to the end and was instantly kicked off the server with an error that reads, "An existing connection was forcibly closed by the remote host." Any ideas what this could mean???

sharp mango
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!moreinfo

fallen trenchBOT
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Due to the nature of servers, this can happen due to dozens of reasons. When asking for assistance in Discord, it's best to provide as many details as possible—providing information such as what is running on your server, errors in the console, logs, any recent changes, etc.

If you are not familiar with any of that, it's then best to create a support ticket. Once you create a support ticket, our staff will be able to take a look at your server and see what's going on. You can create a support ticket at any time at https://bisecthosting.com/support

hybrid dust
sharp mango
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Why won't it let you?

hybrid dust
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not sure, i click create ticket and it just opens the little chat log but i cant reach out to anyone

subtle pawn
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click the stupid send message button to get started

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then choose technical

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then somethign else

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then state what is happening

hybrid dust
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This is all it does when i click to open a ticket

subtle pawn
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click that

hybrid dust
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doesnt let me reach out to anyone besides him and he has been offline for 2 days

sharp mango
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It is supposed to go to the queue for the next shift to pick up when a rep leaves for the day.

subtle pawn
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you could give us a log you know

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!llogs

fallen trenchBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
subtle pawn
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and also the one from the client

hybrid dust
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okay give me one second to grab it

subtle pawn
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probably best to get kicked from the end again so its fresh

hybrid dust
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it wont let me even log on is the issue.

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thats the latest log for it

subtle pawn
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how were you able to get that without logging on?

hybrid dust
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someone just dmed me about it

subtle pawn
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now get the one from the client

1. right click the pack in the launcher
2. choose open folder
3. goto logs folder
4. get latest.log again and drop it here
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so someone else is on your server panel?

hybrid dust
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no i mean a bisect support person dmed me

subtle pawn
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really?

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show me their handle

sharp mango
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Through Discord or through the panel?

hybrid dust
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yea like in the support panel

subtle pawn
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so the ticket system is working

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we have a rule

hybrid dust
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yea i guess so lol

subtle pawn
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we don't mix ticket and discord

hybrid dust
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okay, this is my first time with my own server so idk how to do everything lmao

subtle pawn
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is this a custom mod pack

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my magic 8 ball says there is all kinds of problems with your server

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including client side classes running on a server.

hybrid dust
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no its not a custom mod pack

subtle pawn
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but it's not able to pinpoint what is causing a player such as yourself to be disconnected when entering the end

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i'd give teh latest log from the client to the guy in the ticket

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and let them handle it