#Getting kicked when trying to go to The End...
1 messages · Page 1 of 1 (latest)
!moreinfo
Due to the nature of servers, this can happen due to dozens of reasons. When asking for assistance in Discord, it's best to provide as many details as possible—providing information such as what is running on your server, errors in the console, logs, any recent changes, etc.
If you are not familiar with any of that, it's then best to create a support ticket. Once you create a support ticket, our staff will be able to take a look at your server and see what's going on. You can create a support ticket at any time at https://bisecthosting.com/support
I tried to make a ticket but It will not let me
Why won't it let you?
not sure, i click create ticket and it just opens the little chat log but i cant reach out to anyone
click the stupid send message button to get started
then choose technical
then somethign else
then state what is happening
click that
doesnt let me reach out to anyone besides him and he has been offline for 2 days
It is supposed to go to the queue for the next shift to pick up when a rep leaves for the day.
Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:
1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
and also the one from the client
okay give me one second to grab it
probably best to get kicked from the end again so its fresh
how were you able to get that without logging on?
someone just dmed me about it
now get the one from the client
1. right click the pack in the launcher
2. choose open folder
3. goto logs folder
4. get latest.log again and drop it here
so someone else is on your server panel?
no i mean a bisect support person dmed me
Through Discord or through the panel?
yea like in the support panel
yea i guess so lol
we don't mix ticket and discord
okay, this is my first time with my own server so idk how to do everything lmao
is this a custom mod pack
my magic 8 ball says there is all kinds of problems with your server
including client side classes running on a server.
no its not a custom mod pack