#Friend cant join on weekends?

20 messages · Page 1 of 1 (latest)

remote ether
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My friend is unable to join the server on weekends but every other server is fine, I have no problem joining the server so i think it is something on his side I ran an MTR but I don't know what it means.

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It keeps timing me out when i send the link to the pastebin with the report, where do i send it?

orchid bone
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I can forward the link- however the person having connection isuses needs to run the MTR.

If you're friend is having the issues, forward them the MTR instructions and send their pastebin link please.

remote ether
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Sorry I worded it wrong, they did run the MTR and they sent me the link, do I dm it to you?

orchid bone
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Sure

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There is some major packet loss happening. I'm not positive with who though.

If nobody jumps in, send the support staff a message and include that report 🙂

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!support

valid pivotBOT
remote ether
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ok thanks!

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There was also one other thing, I accidently made a typo when entering my email and I can't change it without knowing my password which I apparently forgot. I only made the account about 2 weeks ago and I've tried every password I can think of. I tried changing my password but that is done through email which I can't do because it sends the password change form to the email with a typo, is there any way to fix this?

orchid bone
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The support staff can assist with that too. If you can't login to the billing account to send the ticket, follow these directions.

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!generalticket

valid pivotBOT
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Click here and open the bottom right chat icon to submit a ticket - or hit the contact sales button 🥰

orchid bone
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👀

toxic seal
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Dammin BeepBop.
Minor packet loss in New Jersey between 99.173.77.0/24 and 32.130.24.0/24. I'd look at the local nework; variation between 1ms and 158ms locally is not normal.

toxic seal
orchid bone
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No problem 🙂

toxic seal
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(I was replying to your earlier "if nobody jumps in...")

remote ether
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they're not responding in the chat option