server down fixed | BisectHosting.com | Page 1

terse galleon Jan 13, 2025, 5:59 PM

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i changed it to a random one not knowing how it works and now it starts works for 1min wont let me join then restarts lol

odd carbon Jan 13, 2025, 6:01 PM

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Youd need to use Java 17 for 1.20.1

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If you swap to J17 and it still crashes, logs are the best thing to supply for help

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!logs

kindred orbitBOT Jan 13, 2025, 6:02 PM

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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)

If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:

1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.

These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html

terse galleon Jan 13, 2025, 6:03 PM

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alright i switched it to a random 17 one and reset it

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i changed the java 17 on these 2 locations in the console start up one it just keeps poping up with theat second screenshot

terse galleon Jan 13, 2025, 6:10 PM

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odd carbon Youd need to use Java 17 for 1.20.1

how do i copy n past the logs

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📎 message.txt

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📎 message.txt

terse galleon Jan 13, 2025, 7:12 PM

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@odd carbon can u help before i go to work soon so my friend can play today

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server wont start gtg to work soon someone help pls

edgy ravine Jan 13, 2025, 7:37 PM

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terse galleon <@857509252675272725> can u help before i go to work soon so my friend can play ...

!ticket ⬇️

I don't know if Dylan is working today or busy with things. Tickets go to the first support rep able to answer it.

kindred orbitBOT Jan 13, 2025, 7:37 PM

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For 24/7/365 official support, please create a ticket at https://bisecthosting.com/support
Average response time: 15 minutes

edgy ravine Jan 13, 2025, 7:38 PM

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The Discord is peer support - so if you're in a hurry it'll always be quiet. Murphy's Law.

terse galleon Jan 14, 2025, 5:52 PM

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fixed server stats addon is having issues made a ticket on the website he disabled the addon and it is back working

#server down fixed