Paid for a server, cant figure how how to run it.

[fierce kayak]

I'm pushing 50 and had the same issue a few weeks ago. Go open a ticket, BH is solid with customer support

[stuck falcon]

Thank you

[stuck falcon]

Open a ticket here or on the website?

[fierce kayak]

From the site

[livid apex]

!ticket

[unreal pumice]

For 24/7/365 official support, please create a ticket at https://bisecthosting.com/support
Average response time: 15 minutes

[stuck falcon]

Thank you

[stuck falcon]

Can I ask what you had to do to fix it? It's been an hour and I haven't gotten much help at all from them.

[vapid pilot]

make sure its running, the installer doesn't make it run. the home panel should look like this

then you can click on where it says ip address and it will copy, and you can paste that to your friends

all of you will have to enter it in the mutliplayer section of the BMC mod pack (i recommend curseforge app to launch it), add it as a server. put the copied part into it.

note: bmc has lots of modloader versions and versions of itself that can cause confusion for example. BMC4 Forge, BMC4 Fabric, these are two different packs. they are not they same, you can't use one to connect to the other server. i know crazy right?

[wintry tiger]

Hi there! Do you have a ticket in by any chance? Sorry for the delay, we're still playing catch up with the recent outage. ❤️ We'll get there in a few, promise!

[stuck falcon]

I have a ticket with one answer, that told me to follow a guide I'd already followed but didn't work. No rush, I understand that y'all are busy right now.

[wintry tiger]

Could I have you respond to that ticket and ask them to flag it to me (Alison S)? I'd love to help you out with this a bit more and look into it further.