anyone know if staff can join a older ticket?

[daring obsidian]

I'm not quite sure what you mean by this?

[dawn lance]

to change staff i think you would have to just make another ticket

if thats what you mean

[lapis ferry]

I've had multiple staff members talking on 1 ticket so i don't think that is the case

[dawn lance]

¯_(ツ)_/¯