#Server Issues

1 messages · Page 1 of 1 (latest)

cedar onyx
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hi

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server constantly crashes and redownload again

flint swift
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Same thing happening to me rn

cedar onyx
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I cant even log into my account

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so what is the issue ?

grave nova
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I doubt these issues are related

cedar onyx
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so what is the problem

flint swift
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I just reinstalled the instance, hopefully that works out.

grave nova
cedar onyx
grave nova
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!ticket

undone torrentBOT
grave nova
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^

cedar onyx
flint swift
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In the server UI

grave nova
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!logs

undone torrentBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)

If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:

1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.

These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html

flint swift
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All fixed, ya'll can close this now.

grave nova
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ok

cedar onyx
grave nova
# cedar onyx how ??

Only official staff can help with account issues, click the link i sent and will send again, if its not an account issue, make your own thread

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!ticket

undone torrentBOT
cedar onyx
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its crashing issues