#tech-support

1 messages · Page 725 of 1

verbal timber
#

?tag randerror

pearl magnetBOT
#

When randomizing the game, you can only randomize Trainers and Gym leaders if you are playing Classic or Randomized Mode.

Randomizing trainers on Remix and Expert Mode will crash trainer battlers.

Steps to fix:

  1. Go to a Pokemon Center and talk to Help Man (guy in black suit)
  2. Select Advanced Settings -> Randomizer Settings -> Turn Trainers/Gyms OFF
    Note: If you are on Expert Mode, you can go to the help man and switch back to Classic rather than turning off random trainers.

https://cdn.discordapp.com/attachments/700790080175996938/1264958502648942743/image.png?ex=66eedde8&is=66ed8c68&hm=1146be6bc2070b9c0e0007c6754fab05657cc8202a18ce2929b8cc11575c3896&

verbal timber
#

all trainers

#

including gyms

#

you can't randomize those either on expert

turbid terraceBOT
#

Hey @verbal timber! To unlock randomized mode: Create a new game, save in Pallet Town, and create a 2nd new game. More options will appear since the 1st save is locked to Classic Mode.

Our randomizer doesn't offer true randomization meaning each Pokemon or item you find is **not ** going to be random each time. Instead we offer the below for Pokemon:
Global:

  • Makes it so that if Pidgey was randomized to Pikachu on route 1, all Pidgeys on all routes are Pikachu.

Area:

  • Better randomization than Global. Makes it so that each route has their own randomized set of encounters.

For more questions on other randomizer settings, checkout the Randomized Mode Wiki Page

deft sonnet
#

then i dont get why that one errors when ive never ran into that w other trainers

verbal timber
#

the error happens at different times for people

#

some get it early around cerulean, others have gotten farther in before it rears its ugly head

#

but in the end, it is the same issue

deft sonnet
#

does it go away? could i just keep turning it back off and on

#

or will it be constant

verbal timber
#

it will be constant if you keep it on

#

which means needing to redo that setting over and over

#

you'd be far better off just turning trainers and gyms off in the randomizer setting while on expert

rigid silo
terse tree
#

@verbal timber it worked on the A56, it's running smoothly and there were no problems during installation

stiff crater
#

What should I do if I get this error message when starting the game? : The RGSS script seems to be stuck. infinitefusion will now force quit.

turbid terraceBOT
#

Hey @stiff crater! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

pulsar moon
#

my game also freezes during the black screen. And its dont getting any better :/

turbid terraceBOT
#

Hey @pulsar moon! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

round moat
#

Me and my friend also encounter the issue where the rgss script failed or the blackscreen is endlessly long (we let that run for like 15 minutes). The thing is that we bove have pretty decent pcs: 32 gb ram, 3060ti, modern cpu etc. Our internet speed is also just like usual: pretty good. yesterday we still could play the game but today we encounter the same issue at the exact same time.

turbid terraceBOT
#

Hey @round moat! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

warm inlet
#

I did everything the guide told me to

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still won't work

kindred crystal
warm inlet
#

Samsung

#

I checked what's it compatible with it said it works with my phone

kindred crystal
#

I'd delete the extracted game zip and re-extract the game zip, looks like it failed to grab the tileset rx

#

Assuming you got the zip from this Discord of course.

warm inlet
#

yes

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I got it from here

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so what exactly do i delete?

kindred crystal
#

The gamefiles

#

Keep the RPGMaker/Joiplay

#

You downloaded 2 zips, one was the game files and the other was the APK's to run the game. So keep the APKs but delete the gamefiles you extracted, then extract the gamefiles.zip again

winter wharf
#

I cant acces the game anymore! I updated it and even deleted and re-downloaded it and its still not working.

turbid terraceBOT
#

Hey @winter wharf!

How to Update to the Latest Version (Windows)

  • If you're on or above 6.6.0 double click INSTALL_OR_UPDATE.bat to update.
  • If you're below 6.6.0 you must either reinstall in a NEW folder (since the updater won't work due to bugs) or use the New Launcher to update.
  • Reinstalling doesn’t remove or require you to move any Save Files.
  • If playing on a Randomized save, make sure to reshuffle after updating. Use ?tag reshuffle if you need help.

For Non-Windows devices (Android, Mac, Steamdeck, Linux, Chromebook): Check our extended guides post

winter wharf
#

The game opens as usual and the game starts but after the opening video scene or after skipping it it just becomes a black screen with the music playing in the background

turbid terraceBOT
#

Hey @winter wharf! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

round moat
#

yanmega ragebaiting atp

winter wharf
#

It was working just fine this afternoon but now it soesnt work anymore

carmine stream
#

blackscreen or freeze

turbid terraceBOT
#

Hey @carmine stream! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

winter wharf
#

It ran fine until literally a few hours ago...

hidden marsh
#

same for me, I reinstalled the game but the black screen is still there

turbid terraceBOT
#

Hey @hidden marsh! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

verbal timber
#

as the bot has stated

#

check the performance tips

#

this applies to ANYONE who has recently mentioned this issue

#

@winter wharf@carmine stream

#

?tag performance

pearl magnetBOT
#

Performance Issues - Freezing? Lag? Long Black/Loading Screens? First try restarting the game. If the issue persists, [Click Here!](#tech-support message)

verbal timber
#

steps 1-7, do what you can

round moat
#

yeah but the thing is none of these steps work for neither of the people here 😭

verbal timber
#

so they:

  • turned wifi off
  • restarted their device
  • used the performance application
  • made sure their game folders were in Downloads and not being touched by onedrive
carmine stream
round moat
#

yes yes yes and yes

verbal timber
long shadow
#

I keep pressing play, but the window will just show up for a few seconds and then close.

pearl magnetBOT
#

dynoError No tag olddata' found.

verbal timber
#

?tag olddata

pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

verbal timber
#

i.e., step 8 would apply

#

only other thing we can provide is the altdownload

#

which we know works

carmine stream
round moat
#

yeah but if it ran perfectly the other days and there hasnt been an update step 8 makes 0 sense

verbal timber
round moat
#

like if i played today and 5 hours later it wont start u cant say my pc is outdated haha

verbal timber
#

PIF is more CPU and Ram oriented

round moat
#

what you mean with altdownload tho?

verbal timber
#

the altdownload is just that, a separate download we offer in the event the game isn't working correctly when by all other metrics it should

#

?tag altdownload

pearl magnetBOT
#

Alt Download

Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work and come preloaded with the most recent spritesheets. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info

verbal timber
#

you are welcome to try using that

#

but if the issue persists, it is your end

round moat
#

yeah, will update if that works

verbal timber
#

and we can't help

round moat
#

yeah no problem, still find it very weird tho that so many experience this rn, me and my friend same day and we noth played yesterday haha

verbal timber
#

I will also point out, this game isn't super fond of tech that is too new or overpowered; if you are rocking near high end tech, the game will act the same as if you were running 15-20 year old tech

verbal timber
#

i'm just giving info based off what I've seen here, if the performance steps and turning off wifi don't work, then 9 times out of 10 it is something with hardware

#

the last 1 is usually due to some other bit of shenanigans like using windows 10/11 pro or some other software shenanigans giving the game files a hard time

round moat
#

will look into that

#

still does not work 💀 ggs i guess

long shadow
#

I've updated my launcher to 1.1.2 but the game is still just opening and closing

quaint juniper
#

Turn out the shiny does transfer over

pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

verbal timber
#

would recommend moving off the launcher tbh

long shadow
#

Is 1.1.2 the old launcher?

verbal timber
#

so there's a chance in the future it will get discontinued [i.e., no longer be supported]

long shadow
#

daaaang

lofty briar
#

my game just froze and it says that "the script is stuck" (?)... happened with someone else?

pearl magnetBOT
#

When asking for help, please be as specific as possible! We cannot help you if you don't give us the information we need!

Info we need:

  1. Explain the issue. When is the issue happening? What were you doing when the issue occurred? Do not just say "Game won't work"! This does not help us at all!
  2. Where did you get the game files from? (Discord, links from discord, website, etc.?)
  3. Are you using the Launcher?
  4. Did you update from old files or install in a new folder?
  5. What version are you on? (Open the game, title screen says. Do not just say latest version!)
  6. What device are you playing on? (Windows Home/Pro, Android, Mac, etc.)
  7. Send a screenshot if applicable. Often times, it is hard to describe your issue. Send a screenshot so we can see what you are seeing. Especially if you are getting an error.
lofty briar
# ripe summit ?tag moreinfo

ok, i'm using the launcher v1.1.2, downloaded from a link here on this server, with the game on it's version 6.7.2. i'm using the pc version (windows). i was just using the pc when it froze out of nowhere. now, every time i boot it up it passes the usual splash screen (the one with the logo and the random pokemon fusing) and it get's a black screen when the save selection should be popping. i already tried updating the game via the launcher, but it didn't work...

turbid terraceBOT
#

Hey @lofty briar! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

lofty briar
carmine stream
severe stump
#

i have the same problem, i played yesterday without any problem.

carmine stream
#

yep. missing sprites.

verbal timber
#

that has all the current sprite packs

carmine stream
#

will do that then

frozen grove
lofty briar
frozen grove
lofty briar
frank chasm
#

how can i enable the sprite selection? Since the last update mi settings were off

turbid terraceBOT
#

Hey @frank chasm!

How to Update to the Latest Version (Windows)

  • If you're on or above 6.6.0 double click INSTALL_OR_UPDATE.bat to update.
  • If you're below 6.6.0 you must either reinstall in a NEW folder (since the updater won't work due to bugs) or use the New Launcher to update.
  • Reinstalling doesn’t remove or require you to move any Save Files.
  • If playing on a Randomized save, make sure to reshuffle after updating. Use ?tag reshuffle if you need help.

For Non-Windows devices (Android, Mac, Steamdeck, Linux, Chromebook): Check our extended guides post

half apex
#

Hi!
I installed the game a few days ago and until the day before yesterday, it ran just fine.
Now my game is no longer loading into the title screen after pressing any button. It freezes on the intro cutscene.

I have:

  • deinstalled and reinstalled, ensuring that I use the links from the discord and the official guide
  • tried using both launchers
  • tested my internet speeds, which are normal/good
  • ran a malware test just to make sure my previous installation wasn't fake
  • tried running on admin

After everything, it still does not load and I am kind of stuck on what else to try.

carmine stream
half apex
round moat
carmine stream
#

still dont know if it works for everyone and i still have to try the alt download

half apex
#

I'll go ahead and try the alt load and report.

carmine stream
round moat
#

with option 2 i have sprites

carmine stream
#

yes, but for me it still didnt load in correctly (froze) and i had to start offline to get in and turn off downloads

round moat
#

yeah sure, had to do the same

half apex
#

webpage for the full auncher doesn't load for me - is the link to the sprites-included version elsewhere? Otherwise I'll probably just wait until it fixes itself. Could it be related to cloudflare maintenance?

carmine stream
half apex
#

you're a legend, thank you!!

elder marten
#

?tag mobilealt

pearl magnetBOT
#

For some phones, clicking the mobile links from the Android Guide returns a permission error. Use the links below:

  • Game link: LINK
  • Joiplay and RPG Maker: LINK
round moat
plush crypt
#

hey there really quick question, I got a similar problem. I have the launcher but all the sprites are misingno when i boot it up without internet.

verbal timber
#

?tag missingsp

pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

verbal timber
#

if you have to play offline for whatever reason

#

?tag altdownload

pearl magnetBOT
#

Alt Download

Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work and come preloaded with the most recent spritesheets. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info

verbal timber
#

^we recommend deleting your existing game folder and downloading the above

pliant turret
#

My game giving this error

#

What do I do

verbal timber
pliant turret
#

But it was working for months

#

😭

verbal timber
#

the error means you skipped or didn't do step 1 and or 3

#

just because it worked for months doesn't mean it will keep working

#

you need to use the files we provide

#

anything else is not recommended and may stop working at the drop of a hat

hushed nest
#

yo

#

my game keeps force quitting

#

when I boot it up it sometimes blackscreens, sometimes freezes and after that force quits

#

any ideas what i can do?

#

other than redownloading

pearl magnetBOT
#

Performance Issues - Freezing? Lag? Long Black/Loading Screens? First try restarting the game. If the issue persists, [Click Here!](#tech-support message)

verbal timber
#

if it persists even after steps 1-7, then yeah, a fresh install of new files would be the recommendation

hushed nest
#

ylr ill redownload

#

i should be able to js delete my pif file right

#

my save files are save somewhere else iirc, correct?

#

"6 days remaining"

#

gah dayum

mild jolt
#

sorry for the delay

verbal timber
#

it isn't being maintained anymore and is likely to get discontinued

rotund tartan
#

Heey my normal unfused pokemon havo no sprites. They are just Questionmarks.

Is there a solotion for this?

pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

verbal timber
#

^read and do as appcliable

rotund tartan
#

Thanks

whole stirrup
#

accidentally opened up the menu at the same time I got the safari zone PA announcement and it crashed my game

mild jolt
verbal timber
robust apex
#

Is moving one windows 11 save file to another windows 11 as easy as drag and drop into the save file location? I am planning to switch back to the first device in about a week due to trave;
Also can I have the new save file device have all the sprites downloaded whilst the original is still on the internet?

verbal timber
#

the only way the new device could have the sprites is if you use the altdownload for that new device

#

?tag altdownload

pearl magnetBOT
#

Alt Download

Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work and come preloaded with the most recent spritesheets. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info

robust apex
#

thanks I will try this. If it doesnt work I will most likely be back here. thanks for the help

mild jolt
verbal timber
mild jolt
pastel herald
#

How do I get joiplay for android

mild jolt
verbal timber
verbal timber
#

just follow the lightweight guide and use those files

fallen quail
#

Was doing a Legendary mode run when I try to fight the Cool Trainer Girl at Giovanni's Gym, I get this error and it closes

pliant turret
#

So um

#

I just realized what I did wrong

#

I need a new joiplay

#

But does my stuff save 😢

#

Give it to me straight doc

pearl magnetBOT
#

To fix crashes on specific trainers in legendary mode:

  1. Leave the area (if in a building, go outside)
  2. Toggle trainers from classic to remix (or vice versa)
  3. Go back to that trainer and try again.
  4. After the battle, you may change the trainers back to their original setting.

If you get a different crash when you toggle the trainers, try moving to a different area.

frozen grove
pliant turret
#

Wait so if I uninstall joiplay I'm okay?

frozen grove
#

In theory, yes. Again, if you want to be safe then backup your save

fallen quail
pliant turret
#

Thank you

#

Wait i cant log in game tho

#

Its giving an error so

frozen grove
#

Can’t do anything about it if I can’t see the error

pliant turret
#

Mb I sent it earlier

#

I thought u knew

verbal timber
#

the guide has a section on keeping your save

#

you check what that says, apply it accordingly, and then reinstall the joiplay/rpgmaker apps via the guide and the links it provides

#

then follow the guide after that to get everything sorted

pliant turret
#

Gulp

#

Im trusting u big broski

#

Where is it

verbal timber
#

in the android guide

#

as stated

pliant turret
#

Oh

#

U only said guide 😭

pliant turret
#

I saved the wrong slot

#

LETS GOOO NVM

#

I loaded another game and it worked 🥹

#

Thank you mods

frozen grove
#

Mordrid isn't a mod but you're welcome heehee

verbal timber
#

i already mod volunteer in another server, that is more than enough

dull forum
#

hey so everytime i try to load the game up it gets stuck trying to get to the screen to select my save and then freezes up and crashes and says the "RGG script is stuck the game will now close" or something like that any notes?

pearl magnetBOT
#

For never ending loading screens, try turning off WiFi/internet on your device and try again. For some reason, even though your internet might be working just fine, something about this game clogs it up. Once you are in game, if issue persists, turn off Download Data as well. For Android users, you may also need to turn off your mobile data.

Note: When you are disconnected from the internet, sprites will not be automatically downloaded resulting in missing sprites. If the game will only work offline for you, go to #ask-a-bot and type in ?tag altdownload and reinstall with the guide that Deino replies with. This is only meant for Windows devices. If you’re on a non-windows device, you already have all spritesheets pre-installed which means you just need to turn off download data!

summer junco
#

Sorry for taking such a long time to get back to ya on this.

System is running Windows 10 Home

Processor is Intel N3540 @2.16GHz

RAM is 4GB

Graphics card is Intel HD Graphics 64 MB

64 bit processor

Edit:
after fully restarting the laptop, I’m still running in to the same issue of some locations not loading in until a battle takes place. Normal routes and buildings seem to be fine, but some of the more ‘unique’ spots don’t seem to want to work initially.

zenith smelt
#

Primarily out of curiosity, what is the difference between 'Game.EXE', 'InfiniteFusion.EXE', and 'InfiniteFusion_Performance.EXE'?

#

and is there a way to sync saves between joiplay and pc? (completely fine if not, I understand it's tricky)

pearl magnetBOT
#

Wondering what the different game files are?

  • InfiniteFusion.exe is the normal game. You don't need sprite packs as they are downloaded automatically with the latest sprites as you play.
  • Game.exe is a duplicate of InfiniteFusion.exe that will likely be removed in a later update.
  • InfiniteFusion-performance.exe is the lighter version of the game required to make it work on slower computers. It has long black screen start up and pc/party sprites are invisible until your next game restart. For new sprites, monthly sprite-packs must be downloaded manually.
tough hound
#

you can manually transfer your save

#

?tag save

pearl magnetBOT
#

Your save files and backups are in: C:\Users\YOURNAME\AppData\Roaming\InfiniteFusion

zenith smelt
unkempt radish
#

there was this bug i was having happen at the varidan gyn the last trainer would make an error message pop up

verbal timber
#

without that we can't give the right fix

unkempt radish
#

no but i can get one

#

that what pops up

verbal timber
#

?tag legendcrash

pearl magnetBOT
#

To fix crashes on specific trainers in legendary mode:

  1. Leave the area (if in a building, go outside)
  2. Toggle trainers from classic to remix (or vice versa)
  3. Go back to that trainer and try again.
  4. After the battle, you may change the trainers back to their original setting.

If you get a different crash when you toggle the trainers, try moving to a different area.

unkempt radish
#

ok thank you

green schooner
#

this step is not happened

verbal timber
#

I'm also not seeing the correct input in the terminal from you to get that file open

proven canyon
#

Hi, I just installed the game through the launcher, right from the link you have here on discord. Why does the game look like this when I open it?

verbal timber
#

if that fails, check the last pinned comment in this channel, it goes over ways to possibly fix that issue

dawn nacelle
#

Huy guys

buoyant helm
#

Hello, Ive completed the ||lunar feather quest|| and when i got || creselia and darkrai|| the game didnt registered the quest as completed after im back at lavender town.

verbal timber
# dawn nacelle Huy guys

this is not a chat channe;, if you need technical support with the game, please post your issue

buoyant helm
proven canyon
little crater
#

What is the current version of the game?

verbal timber
buoyant helm
#

Hello, is it normal for substitute to not have a sprite?

verbal timber
buoyant helm
#

Because mine is just pure blank and then transitions back to my original Pokémon WHILE having the substitute still

#

Man

hardy sail
#

Substitute has always just shown the Pokemon in my game too, so I presume its normal.

chrome kiln
#

game worked fine until updated to 6.7.2, now it opens black box, closes, then nothing

pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

next wave
#

How to download the Pokémon Infinite Fusion version with all sprites for Android pls

languid merlin
#

can someone plz help me when i try to launch the CreateLauncherShortcut the panel instand closes

verbal timber
languid merlin
#

what do i use thean?

verbal timber
#

the lightweight

languid merlin
#

oke tnx

#

will try

novel fractal
#

HI I NEED HELP DOWNLOADING THE GAME

next wave
#

Ok tanks👍

verbal timber
pearl magnetBOT
#

All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)

languid merlin
next wave
languid merlin
whole stirrup
#

if I save and reload inside the battle factory there’s no music unless I go outside and reenter. is that supposed to happen

turbid terraceBOT
#

@cold geode
Automoderator:
You have sent a link to a fake website to download Pokemon Infinite Fusion. Please run a virus scan if you have downloaded from there and follow our installation guides, type ?tag fakefiles for more info

storm glen
#

Hey I’m downloading the game and I when through the walk through and everything is working just I’m not getting a shortcut

rigid silo
storm glen
rigid silo
# storm glen

you didnt extract.
make sure to follow the guide exactly

nimble tree
#

Hey everybody, since today i have an issue with the Game. All Sprites are questionmarks and there are just auto-generated sprites for fusions. If i enter battle there is black-screen and the Game crashes.

pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

ripe lagoon
#

ok so how do i run IF on windows?

#

i have the zip file

ripe summit
ripe lagoon
#

the reddit

ripe summit
#

?tag guides follow

pearl magnetBOT
#

All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)

ripe lagoon
#

which do you recommend? lightweight or not

nimble tree
mild jolt
#

The Pokémon sprites (except for the fusion ones) are bugged with this question mark, and the fusion sprites look uglier and different from the last time I played.

rigid silo
pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

tidal anchor
#

Hello, I have some issues with my game. It freezes up while the music continues to play. And when I try closing it, it says that my RGSS is stuck and forcefully closes the whole game. I have tried deleting it and re-download it multiple times, but it keeps happening, most often on the intro video. Help?

turbid terraceBOT
#

Hey @tidal anchor! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

pearl magnetBOT
#

For never ending loading screens, try turning off WiFi/internet on your device and try again. For some reason, even though your internet might be working just fine, something about this game clogs it up. Once you are in game, if issue persists, turn off Download Data as well. For Android users, you may also need to turn off your mobile data.

Note: When you are disconnected from the internet, sprites will not be automatically downloaded resulting in missing sprites. If the game will only work offline for you, go to #ask-a-bot and type in ?tag altdownload and reinstall with the guide that Deino replies with. This is only meant for Windows devices. If you’re on a non-windows device, you already have all spritesheets pre-installed which means you just need to turn off download data!

rigid silo
brave perch
#

Hey there, sorry if this is a silly fix but I cannot seem to figure out what's causing this.

I'm randomizing the run, and it keeps crashing when allocating things to the trainers and giving me the following pop up error:

I've tried every variation of adjusting and even not adjusting trainers and it seems to continue causing this error. Any suggestions?

I have already cleared the cache, completely uninstalled and reinstalled the instances and game files and unfortunately no change. :/

rigid silo
brave perch
#

I will try that, ty.

umbral timber
#

Hello I followed instructions for android and am getting failed to read scripts data error

cobalt moth
#

Hi, does anyone know why the download is so slow and then just stops?

void junco
#

Hello tech support I would like to ask a question can I play this game on a Anbernic RG35XXSP (its an emulation device)

tough hound
void junco
tough hound
#

you can try the linux guide
but theres no guarantee

void junco
tough hound
#

we dont keep a record of that

unkempt radish
#

mordridtheblack

tough hound
umbral timber
unkempt radish
#

he was helping me with something a error and he said to go from classic mode to remix but i'm playing on legedary mode

umbral timber
#

On S24+

tough hound
#

you can try reinstalling but if it doesnt work
then you phone prolly isnt compatible

tough hound
#

the toggle is in your game options

unkempt radish
#

ok

#

ill try that

umbral timber
#

This is the message so your saying it won't work

tough hound
#

usually that means your game didnt extract correctly

tropic wind
#

Since guide told me to say so, game works absolutely fine on Vivo V50 Lite 5g 🗣️🔥

umbral timber
#

I used the rar extractor should I use a different one

tropic wind
tough hound
unkempt radish
#

thanks for the help it worked

acoustic creek
#

hey guys, game freezes right before the main title, music still playing. sometimes the massage says mkxp-z does not respond, some other times RGSS script seems to be stuck. Any ideas? yesterday it worked normally

turbid terraceBOT
#

Hey @acoustic creek! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

umbral timber
#

S24+ is not in the list

#

But I figure it should work the same as s24

pearl magnetBOT
#

For never ending loading screens, try turning off WiFi/internet on your device and try again. For some reason, even though your internet might be working just fine, something about this game clogs it up. Once you are in game, if issue persists, turn off Download Data as well. For Android users, you may also need to turn off your mobile data.

Note: When you are disconnected from the internet, sprites will not be automatically downloaded resulting in missing sprites. If the game will only work offline for you, go to #ask-a-bot and type in ?tag altdownload and reinstall with the guide that Deino replies with. This is only meant for Windows devices. If you’re on a non-windows device, you already have all spritesheets pre-installed which means you just need to turn off download data!

tough hound
tough hound
#

you havent extracted

acoustic creek
umbral timber
#

I extracted infinite fusion zip per instructions

#

Was i also supposed to extract the folder

tough hound
#

yes...

#

thats what it says in the guide

umbral timber
#

Like this?

tough hound
#

yes

umbral timber
#

What do I do after this

tough hound
#

i would follow the guide

umbral timber
#

All that did is turn the folder into a rar

lapis parrot
#

returned payment notice

umbral timber
#

Yes I know

tough hound
vestal oyster
tough hound
gray garnet
#

hello every nyan where is the folder with all the game sprites like anime and stuff like that thanks

queen pine
#

Hello, I'm having a problem with my launcher. I get an error message when I try to update the game.

candid echo
#

when i download the file from the link it doesnt come up as a folder or zip file.

late bane
#

are you letting it fully finish downloading? this usually happens if you dont

jovial stream
#

I can't change the sprite of any pokemon or fusion. What do I do?

pearl magnetBOT
#

Are you looking for sprite references? Use the Dropbox to find what you are looking for: Dropbox Link NOTE: This list is actively being updated. If you see any reference sprites missing, please ping @lapis parrot for them to get added. If you don't see one in game, import it yourself. Instructions to import a sprite are in the tag: ?tag importsp

tough hound
queen pine
#

ok thanks

tough hound
jovial stream
tough hound
#

?tag alts

pearl magnetBOT
jovial stream
#

I can't enter in the option to look the discripcion/change the sprites

tough hound
#

when you are in the overworld, press x, and send a screenshot of the menu it brings up

jovial stream
#

I can see now

#

thank you very much

ocean needle
#

Ran into a glitch at sky tower, if you dig to escape you get stuck in the rock formation right outside

kindred crystal
ocean needle
kindred crystal
#

For sure

radiant dirge
#

Is it normal for the sprites to take a while to load?

kindred crystal
#

?tag performance

pearl magnetBOT
#

Performance Issues - Freezing? Lag? Long Black/Loading Screens? First try restarting the game. If the issue persists, [Click Here!](#tech-support message)

silver sonnet
#

Can anyone help? I don't see the files being made

#

Sorry about the bad quality I dont have disc on this device

#

I downloaded a fresh zip and have it on downloads

#

Also have it on the download folder

#

Oh nevermind I figured it out? Windows defender wasnt active for some reason

crude vortex
#

how to insert save file back into game

late bane
#

follow the guide for your system. if its windows just launch the game

brazen hare
#

Hey yall, not a bug or glitch but something I assume was unintentional. This is part of the text for tablet C in the regi temple, it may be kinda hard to see in this pic but there’s two instances here that words are connected by two columns of black dots instead of a regular space like I assume yall meant to put, especially since there’s no braille letter with no dots. I haven’t seen any others yet, but I also haven’t checked the entire regi temple, just thought yall might wanna know this is here

#

It appears to be much worse on template D

brazen hare
#

There’s also this in Groudon’s cave. I’m not sure if this is a map tile thing or what but I climbed a ladder and got spawned on this other ladder past the tile that loads the next level. Climbing up did nothing, and trying to climb back down took me up to the next level as if I had tried to climb it from the ground

glacial shale
#

ive gotten have the newest version but when i try to open the luancher it opens i window the immediately closes

brazen hare
pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

odd shoal
#

como configurar el idioma

raw silo
#

Link?

verbal timber
verbal timber
pearl magnetBOT
#

All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)

kindred crystal
raw silo
#

Could you send me the link?

#

send the link to the game?

ripe summit
verbal timber
#

i poked the guides

raw silo
#

I don't understand you very well, I'm from Brazil.

late bane
radiant dirge
#

Some sprites just refuse to load, i dont know if it’s because i had to use a backup save or something but it keeps happening

pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

radiant dirge
#

Thanks

storm glen
#

How does the auto save settings work

tough hound
pearl magnetBOT
#

Guias Oficiais

Windows: Guia
Android: Guia

tough hound
storm glen
tough hound
#

You did what?

storm glen
#

I went to the title screen

clear lichen
#

Why is it letting me open the application for the game, but the moment I try to go past the intro screen just a black screen appears

turbid terraceBOT
#

Hey @clear lichen! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

tribal apex
#

hey their not tech related but wondering if their version of pokemon infnite fusion that take less GB since mine chromebook doesn't have enough to put game to linux folder sadly

frozen grove
tribal apex
feral reef
#

Trying to get the android update link but the link above brings me to a white screen

pearl magnetBOT
#

Check our Official Android guide ➡️ HERE.⬅️ If you didn't follow this guide, DELETE and UNINSTALL everything.

All Android bugs/workarounds are in the guide. If your issue isn't listed, there's no fix. No dedicated mobile version of IF will be developed in the future.

feral reef
#

Yes

frozen grove
#

Try a different browser or VPN

feral reef
#

Heard

severe fable
#

my game is crashing whenever i start it

#

no message or anything

late bane
pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

severe fable
#

ah gotcha

#

thank you

#

my guess is i had stuff in my downloads and i recently cleared that folder out

granite flax
#

Whats the button to speed up the game? The button it used to be isnt working for some reason

pearl magnetBOT
granite flax
#

Is there a way to change the button that does it?

tough hound
pearl magnetBOT
granite flax
#

Thank you!

sinful flax
#

Can i download Pokémon fusion to iPhone

turbid terraceBOT
#

Hey @sinful flax! You cannot install this game on iPhone or iPad. This game is not a ROM Hack so Delta won't work and we are not planning to release an iOS version.

sullen kraken
#

Hey I just downloaded the game and the launcher separately. Its saying everything is working but whenever I launch the game it just closes outomatically

rigid silo
pulsar moon
#

i cant play this game since update. It freezes every time i play. I had never Problems before. Whats the Problem?

turbid terraceBOT
#

Hey @pulsar moon!

How to Update to the Latest Version (Windows)

  • If you're on or above 6.6.0 double click INSTALL_OR_UPDATE.bat to update.
  • If you're below 6.6.0 you must either reinstall in a NEW folder (since the updater won't work due to bugs) or use the New Launcher to update.
  • Reinstalling doesn’t remove or require you to move any Save Files.
  • If playing on a Randomized save, make sure to reshuffle after updating. Use ?tag reshuffle if you need help.

For Non-Windows devices (Android, Mac, Steamdeck, Linux, Chromebook): Check our extended guides post

pearl magnetBOT
#

Performance Issues - Freezing? Lag? Long Black/Loading Screens? First try restarting the game. If the issue persists, [Click Here!](#tech-support message)

verbal timber
#

do steps 1-7

pulsar moon
#

ill try, ty 🙂

green schooner
#

why i can't open infinite fusion with wine?

#

I have the wine, i clicked the 'open with wine', but it still can't access

kindred crystal
pearl magnetBOT
#

When asking for help, please be as specific as possible! We cannot help you if you don't give us the information we need!

Info we need:

  1. Explain the issue. When is the issue happening? What were you doing when the issue occurred? Do not just say "Game won't work"! This does not help us at all!
  2. Where did you get the game files from? (Discord, links from discord, website, etc.?)
  3. Are you using the Launcher?
  4. Did you update from old files or install in a new folder?
  5. What version are you on? (Open the game, title screen says. Do not just say latest version!)
  6. What device are you playing on? (Windows Home/Pro, Android, Mac, etc.)
  7. Send a screenshot if applicable. Often times, it is hard to describe your issue. Send a screenshot so we can see what you are seeing. Especially if you are getting an error.
kindred crystal
#

Most of these you already answered, but I have to be sure:

You got the files from here?

And exactly what does it tell you when you double click?

green schooner
#

nothing

#

i double click, and nothing

kindred crystal
#

And your Mac is an Intel processor ?

green schooner
#

i think no

kindred crystal
#

It's Apple Silicon?

green schooner
#

maybe not

#

idk

kindred crystal
#

Send a screenshot of your about

#

"About this device" or "about" depending on what model

green schooner
#

ok, here's the wine screenshot tho

kindred crystal
#

If you're right clicking and telling it to open with wine, you're opening the old way, which can work, but you should try the new way shown in the same guide.

#

Outside of that, I'd need to verify it's an Intel. I am 99% sure it is, because PIF Wine doesnt even run on Apple Silicon version, but that is always something I check.

green schooner
#

open terminal

#

right?

kindred crystal
#

Ye

green schooner
#

then?

kindred crystal
#

Then read the next step

green schooner
#

Type wine InfiniteFusion.exe and it will open

kindred crystal
#

Hit return, obviously, but yeah

green schooner
#

type in the terminal or what?

kindred crystal
#

.... You type wine InfiniteFusion.exe

And then hit return (enter) to have it process the command

green schooner
#

like this?

kindred crystal
#

Send a screenshot of your device info. You eirher have to start from the beginning or you're using the wrong version. But I won't know until I see device info.

#

You can blur out your name at the top, doesn't matter to me

green schooner
#

well i take advice from this youtube

#

This is an Official Guide from Pokemon Infinite Fusion. I am the Tech Manager for the Game.

Wine updated a week ago to 10.0 and changed some things. Looks like to open the game, you need to follow the steps in the video to update the game. EXCEPT in the terminal type: wine Game.exe

The Unarchiver:
https://theunarchiver.com/

Last Updated 12/29...

▶ Play video
kindred crystal
#

Alright well I have now asked the same question 3 times, and not gotten an answer, so you can figure it out.

verbal timber
#

you need to find out if your mac is running apple silicon or intel

#

because that determines which guide you need to follow

#

if you have apple silicon - whiskey
if you have intel - wine

remote trench
#

Heyyy just wanted to mention that the gambler in new bark town has a missing battle “prompt thing” so just wanted to mention it

pearl magnetBOT
#

How to Update to the Latest Version (Windows)

  • If you're on or above 6.6.0 double click INSTALL_OR_UPDATE.bat to update.
  • If you're below 6.6.0 you must either reinstall in a NEW folder (since the updater won't work due to bugs) or use the New Launcher to update.
  • Reinstalling doesn’t remove or require you to move any Save Files.
  • If playing on a Randomized save, make sure to reshuffle after updating. Use ?tag reshuffle if you need help.

For Non-Windows devices (Android, Mac, Steamdeck, Linux, Chromebook): Check our extended guides post

candid glen
#

im really bad at things that dont require me playing the game

#

ive uninstalled and reinstalled about 3 times but idk if that changes anything

shell pivot
#

my games would not open after update, on my way to download new launcher. just want to know if this fixable i maybe the problem can be seen by sharing this? i dont know.

frozen grove
pearl magnetBOT
#

The error you are having is due to a corrupted save in your save folder conflicting with your current save.

Note: Ensure you know which save file is corrupted before continuing. You can see the save slot on the save selection screen.

  1. Open your game folder
  2. Double click SaveFile
  3. Delete the save file causing issues.
  4. If you don't know which it is, you can remove the save 1 by 1 from this folder until you find it

If you want to revert your save to a backup, use ?tag backups for more info.

upper inlet
#

Hello! Im trying to install the game on my steamdeck and have followed the video guide for that but I cant seem to launch the game. This issue was mentioned in the video but redoing the ZIP didnt seem to fix it. Does anyone know how to fix this?

rigid silo
upper inlet
#

Yes i forced compatibility to the latest GE proton version

#

Tried launching from both InfiniteFusion.exe and Game.exe (which only appeared after updating)

rigid silo
#

any error message?

upper inlet
#

Where can I check? It just loads perpetually

rigid silo
#

also, you didnt need to run the updater at all.
the files come updated, and running the updater might have been the cause.

try installing it without running that.

upper inlet
#

I've done that already - my latest folder is without having run the updater and launching from InfiniteFusion.exe

rigid silo
#

and you re-added it to steam? it needs the updated path.
and also double check the protonGE version.

if those are set properly, then I also dont know.
just extracting, adding to steam, setting protonGE and launching from SteamOS mode always worked perfectly fine.

upper inlet
#

Yeah I updated the path. The settings within steam itself seem fine. Ill try extracting the zip again and readding it to steam

river cradle
#

where i can find the link for the zip

kindred crystal
pearl magnetBOT
#

All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)

river cradle
#

my bad sorry

upper inlet
#

I've got it working! Just re-did it from scratch (again) but this time it worked so.. Thank you for the help : D

upper inlet
#

Man what a quality game fellas! Good stuff

rigid silo
crude vortex
#

why did my pokemon disapear after i fused and unfused and then reloaded my save? it was charizard and gyradoes?

#

@rigid silo

raw bronze
#

Hello i need some help please. whenever i close out the game and try to start it again my controller will stop working forcing me to restart my pc. is there a way to fix this or do i need to restart my pc every time i want to use my controller?

pearl magnetBOT
rigid silo
rigid silo
raw bronze
rigid silo
#

then there is nothing more we can provide sadly.

crude vortex
raw bronze
#

okay thank you for the quick response tho

cobalt moth
#

Hey, does anyone know why my games takes forever to load at all even in performance mode?

pure tangle
#

i cant get my game to open

#

it freezes on startup

#

i hit play it doesnt work

cobalt moth
#

Same

rigid silo
rigid silo
pure tangle
#

i hit play

#

it opens infinite fusion

#

then nothing

blazing ivy
#

Hello

#

My fused Pokémon on the team "lost" their sprites. It's set to the default, but the sprites they had are still in the folders.

rigid silo
# pure tangle then nothing

okay cool, thats just loading based on your device.
nothing much we can do other than provide you the performance tips. follow the steps.

#

?tag performance

pearl magnetBOT
#

Performance Issues - Freezing? Lag? Long Black/Loading Screens? First try restarting the game. If the issue persists, [Click Here!](#tech-support message)

pure tangle
#

its never loaded

cobalt moth
#

Alright good point:

So I played the game before and it worked perfectly, then some day after starting it up and watching the intro it plays the music but nothing changes forever.

I tried redownloading but it didnt work and deleting my savefiles didnt change nothing.
I also tried the perfomance mode

pure tangle
#

its not a performance issue

rigid silo
#

?tag wifi

pearl magnetBOT
#

For never ending loading screens, try turning off WiFi/internet on your device and try again. For some reason, even though your internet might be working just fine, something about this game clogs it up. Once you are in game, if issue persists, turn off Download Data as well. For Android users, you may also need to turn off your mobile data.

Note: When you are disconnected from the internet, sprites will not be automatically downloaded resulting in missing sprites. If the game will only work offline for you, go to #ask-a-bot and type in ?tag altdownload and reinstall with the guide that Deino replies with. This is only meant for Windows devices. If you’re on a non-windows device, you already have all spritesheets pre-installed which means you just need to turn off download data!

rigid silo
blazing ivy
#

👉👈 That's a "no"?

pure tangle
#

its not performance because the app hasnt loaded yet

rigid silo
rigid silo
#

the duration depends on performance.

blazing ivy
#

Fixed. Thank you

pure tangle
rigid silo
pure tangle
#

yes

fleet fox
#

Can you play Pokemon infinite fusion on an iPhone emulator?

turbid terraceBOT
#

Hey @fleet fox! You cannot install this game on iPhone or iPad. This game is not a ROM Hack so Delta won't work and we are not planning to release an iOS version.

rigid silo
#

?tag olddata

pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

cobalt moth
#

So I tried a VPN and its working now?

#

Is my router like blocking off the connection maybe?

verbal timber
#

that is possible

#

some countries dislike certain websites like mediafire [cough UK cough]

cobalt moth
#

I tried to allow everything via firewall but it didnt change anything sadly

verbal timber
#

yeah that tracks

#

not much we can do on our end about that

#

sometimes a different browser works, other times it requires a vpn

cobalt moth
#

Any Idea how I can unblock it or something

verbal timber
#

nope

cobalt moth
#

Guess it works normally now

verbal timber
cobalt moth
#

Are there any ports I can open would that help

harsh pulsar
#

hello i have this problem when i launch the game

verbal timber
white heath
#

For some reason my headphones dont work with the game??? they work fine with other stuff but whenever i load the game the sound comes out of the speakers instead

verbal timber
harsh pulsar
turbid terraceBOT
#

Hey @harsh pulsar! To unlock randomized mode: Create a new game, save in Pallet Town, and create a 2nd new game. More options will appear since the 1st save is locked to Classic Mode.

Our randomizer doesn't offer true randomization meaning each Pokemon or item you find is **not ** going to be random each time. Instead we offer the below for Pokemon:
Global:

  • Makes it so that if Pidgey was randomized to Pikachu on route 1, all Pidgeys on all routes are Pikachu.

Area:

  • Better randomization than Global. Makes it so that each route has their own randomized set of encounters.

For more questions on other randomizer settings, checkout the Randomized Mode Wiki Page

white heath
verbal timber
pearl magnetBOT
#

Performance Issues - Freezing? Lag? Long Black/Loading Screens? First try restarting the game. If the issue persists, [Click Here!](#tech-support message)

white heath
#

k well thanks for the feedback

harsh pulsar
rigid silo
white heath
#

i set the output and input to my headphones tho

#

still didnt work

dull ether
#

Guys, for anyone having the issue with the freezes and complete blackscreens lately:

  • This might be an ISP issue (Telekom in Germany or similar)
  • Add an outgoing firewall rule, where you block InfiniteFusion.exe. But don't use %USERPROFILE% in the path for the exe. Use the full path instead. Or cut your Internet Connection.
rigid silo
pearl magnetBOT
#

For never ending loading screens, try turning off WiFi/internet on your device and try again. For some reason, even though your internet might be working just fine, something about this game clogs it up. Once you are in game, if issue persists, turn off Download Data as well. For Android users, you may also need to turn off your mobile data.

Note: When you are disconnected from the internet, sprites will not be automatically downloaded resulting in missing sprites. If the game will only work offline for you, go to #ask-a-bot and type in ?tag altdownload and reinstall with the guide that Deino replies with. This is only meant for Windows devices. If you’re on a non-windows device, you already have all spritesheets pre-installed which means you just need to turn off download data!

verbal timber
#

?tag performance

pearl magnetBOT
#

Performance Issues - Freezing? Lag? Long Black/Loading Screens? First try restarting the game. If the issue persists, [Click Here!](#tech-support message)

verbal timber
#

^aforementioned tags

burnt grail
#

nobody can help with that

ripe summit
burnt grail
burnt grail
spiral sleet
#

after i reinstalled my game to get the newest version, all my fusion sprites are not working, the game is running perfectly fine, its just the sprites that arent

pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

ripe summit
visual mason
#

Some of my sprites aren’t working they will just be invisible idk how to fix it

burnt grail
rigid silo
burnt grail
spare gust
#

hey guys so im still downloading right now and will try to play the game on my win 11 pro and had the idea if that doesnt work to try playing in on an vm with a non pro windows does anybody have experience in doing that and knows if it runs well?

wind swallow
#

is there a way to transfer saves from a windows to a linux steamdeck, or do i have to restart completely?

on the windows, we have the launcher and there's even a folder for "saves" you can grab and put into that folder.

on linux, theres no folder for saves so i cant just grab the save file and drop it in a save folder or anything, and i cant download the launcher because for some reason it keeps saying the location of the game changed even when it's in the right location

turbid terraceBOT
wind swallow
#

😓

#

but yahh is there a way ^^

rigid silo
verbal timber
#

the launcher won't work for steamdeck as it is a windows install only

verbal timber
glacial ledge
#

Having a problem in celadon sewers

verbal timber
pearl magnetBOT
#

When randomizing the game, you can only randomize Trainers and Gym leaders if you are playing Classic or Randomized Mode.

Randomizing trainers on Remix and Expert Mode will crash trainer battlers.

Steps to fix:

  1. Go to a Pokemon Center and talk to Help Man (guy in black suit)
  2. Select Advanced Settings -> Randomizer Settings -> Turn Trainers/Gyms OFF
    Note: If you are on Expert Mode, you can go to the help man and switch back to Classic rather than turning off random trainers.

https://cdn.discordapp.com/attachments/700790080175996938/1264958502648942743/image.png?ex=66eedde8&is=66ed8c68&hm=1146be6bc2070b9c0e0007c6754fab05657cc8202a18ce2929b8cc11575c3896&

glacial ledge
#

thanks

wind swallow
verbal timber
#

it shouldn't work at all for anything aside from windows

candid glen
#

whats the pokemon on the icon of this server

#

mb wrong channel

mossy ocean
#

any mod?

spiral sleet
#

got this message, what does it mean and how can i fix it?

verbal timber
verbal timber
# mossy ocean any mod?

this is tech support, if you need to reach a moderator, you may want to try dming one directly

summer dew
#

Anyone know a solution to this? I’ve updated it multiple times

verbal timber
#

would recommend moving off the launcher anyway, it isn't being maintained and may get discontinued

#

if you want to stay off the launcher, reset the config in the settings, that should hopefully resolve that bit of shenanigans

rancid fog
#

can someone help i was trying to use breloom/Infernape fusion but the sprite im looking for wont appear

#

sprite wont appear

verbal timber
#
  1. please don't double post unless directed to otherwise
  2. if the sprite isn't shown in the alts, then it isn't in the game
rancid fog
#

but i have seen online people using it, it is even on the website

verbal timber
#

?tag missingsp

pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

verbal timber
#

the calcs aren't 100% under our control

#

?tag calcs

pearl magnetBOT
#

These are our two officially supported Fusion Calculators. Please remember that Tech Support cannot help with any issues on the fusion calculators! If you are having issues or have questions, go to Infinite Dex Thread or Fusiondex Thread depending on which site you are using!

https://infinitefusiondex.com/: Good for looking at stats, locations, movesets, and type matchups, as well as looking at the inverse fusions side-by-side.

https://www.fusiondex.org/: Good for looking at sprites and fusion names. Also includes stats, but no comparisons.

verbal timber
#

sometimes sprites that got removed from the game may still be on there

marsh lynx
#

Where can i download the rpg maker version need to play in android?

ripe summit
marsh lynx
calm abyss
#

i keep getting this error

ripe summit
ripe summit
marsh lynx
calm abyss
pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

calm abyss
#

nope, didn't work 🙁

verbal timber
#

then delete the launcher files entirely and use the lightweight

calm abyss
acoustic lark
# rigid silo Depends on when the black screen occurs, but yes. - if the black screen is **im...

to follow up on this:
i was fighting with that issue as well. the game suddenly stopped being able to download sprites and got stuck in infinite loops where your only option was to forcefully close the application. this happened after playing the game for 40h straight without having ANY issue.

the fix was actually using the full path of the .exe in a windows firewall outgoing rule (just like DarkyDonut described) instead of using the default path you get by just navigating windows to the .exe (it'll add the path with a shortcut like %systemdrive% or %userpath% which does NOT work).

my best guess is that microsoft screwed something up in one of their recent updates. while you can work around the issue by disabling downloads, i feel like most players will be happier to know of this (hopefully) temporary issue and how to possibly fix it.

i'm a pretty tech-savvy guy myself and getting to the conclusion that the windows firewall is unable to properly resolve microsofts own path structure was definitely something i didnt immediately think about.

chrome osprey
#

i downloaded pif sometime last year and then decided i didnt want to play anymore and stopped playing. i randommly dicided i wanna play now so i tried opening the game bbut the screen kept flashing black. i then updated it and it still did that. i then deleted all my pif files and tried redownloading if but it still does it. heres a vid. ‼️ ⚠️ EPILEPSY WARNING ⚠️ ‼️

kindred crystal
chrome osprey
#

ok let me try

kindred crystal
#

Size it up and down manually by dragging the corner with your mouse, don't actually use the full-screen function

chrome osprey
#

ok

kindred crystal
#

But I appreciate the epilepsy warning, we do have a tech person with epilepsy

chrome osprey
#

allg

#

i opened it and it automatically put it in fullscreen is that something i mustve turned on in the settinggs?

kindred crystal
#

It might have saved your previous settings yeah

#

If a year ago when you first downloaded it, you had it open in full-screen, it probably just kept that setting

#

By default the game doesn't do that when freshly downloaded, it opens at "medium"

chrome osprey
#

ok

#

ok do i turn the setting off in options?

kindred crystal
#

Yeah go to the game setting and change it back to medium, then drag it manually to full screen

chrome osprey
#

IT WORKED THANK YOU

verbal timber
#

and are still using those to launch

calm abyss
#

where can i delete them?

median brook
#

what verison did the remove the ability to report sprites i had a shiny i caught on a randomiser thats red star even tho it was caught fused and were trying to see if i caught it before 6.6

turbid terraceBOT
#

Hey @median brook! To unlock randomized mode: Create a new game, save in Pallet Town, and create a 2nd new game. More options will appear since the 1st save is locked to Classic Mode.

Our randomizer doesn't offer true randomization meaning each Pokemon or item you find is **not ** going to be random each time. Instead we offer the below for Pokemon:
Global:

  • Makes it so that if Pidgey was randomized to Pikachu on route 1, all Pidgeys on all routes are Pikachu.

Area:

  • Better randomization than Global. Makes it so that each route has their own randomized set of encounters.

For more questions on other randomizer settings, checkout the Randomized Mode Wiki Page

verbal timber
#

the folder they were in

calm abyss
#

but i deleted the full folder

verbal timber
#

then you wouldn't be having the problem you are

calm abyss
#

weird

fallow scaffold
#

Hello

#

I have a question if anyone could help me answer it

arctic hare
#

I would like to play the game offline, so just wanted to know where i can get the spite package?

pearl magnetBOT
#

Alt Download

Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work and come preloaded with the most recent spritesheets. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info

ripe summit
pearl magnetBOT
#

Confused on where to ask your questions?
If you need help on installing or updating the game or to report bugs found within the game, go to #tech-support.
For help on proceeding with the story in the game or if you have a gameplay mechanic question, go to #gameplay-help.
If you need help with team building or strategies, you can go to #playthrough-talk.
For all other questions, you can ask in #general and you may be redirected to the appropriate channel for your question.

arctic hare
ripe summit
arctic hare
#

does it work on mac?

kindred crystal
#

There is no version of Mac that comes with the sprites already downloaded, no.

#

Windows and Android only for that.

ripe summit
#

mac should already have the spritesheets?

kindred crystal
#

Spritesheets, yes, but it still has to pull them with an internet connection

#

Same as the regular windows download.

arctic hare
#

so does this mean that I cant play the game with all the spites available offline? or is there a workaround?

kindred crystal
#

To the best of my knowledge on Mac, that is correct.

arctic hare
#

oh okay, thanks for your help!

kindred crystal
#

You can in theory download all the sprite packs and drop them into your game folder. But this is know to cause doubled up files since the game is going to pull them from the spritesheets in addition to what you just downloaded

#

So the game will be twice the size. I haven't seen anyone do that on Mac, but it is theoretically possible

arctic hare
#

I dont mind giving it a shot. but do you know where I can get the packs?

kindred crystal
#

Remember to turn off download data so the game doesn't try to pull them

arctic hare
#

Okay sure, thank you so much!

fallow scaffold
#

Okay so basically my Fusion game says I need to come here to update my game and I need to update it in a different way that I don't understand

kindred crystal
fallow scaffold
#

Okay

tawny fable
#

Can anyone help mee??? The game link isn't showing up on my joiplay, I checked everywheree

kindred crystal
tawny fable
#

I mean file

kindred crystal
#

You mean trying to add the game to Joiplay?

tawny fable
#

Yes

#

But I can't find it

kindred crystal
#

Hang on, let me find the path rq

#

Joiplay --> + --> Add Game --> Download --> PIF

#

You extracted it and left it in downloads, right ?

tawny fable
#

Yes

kindred crystal
#

So you should be able to open up 1 or 2 folders that are both the same, just say PIF, and then there should this

#

You click on that, and the .exe should be in there

tawny fable
#

I'm confused

kindred crystal
tawny fable
#

From the Android guide here

kindred crystal
#

Hmmm. Do me a favor and delete that, and re-extract the zip.

I'll download this rq so we can compare steps

tawny fable
#

Wait what do I delete?

verbal timber
#

honestly, to make sure you have all the right folders, everything in there

fallow scaffold
#

here

#

and there was another one but I can't find it again

#

It said I should go to Discord to update my game to 6.61 or something like that

kindred crystal
tawny fable
#

Maybe I did something wrong?

kindred crystal
#

Those weird files you had with the numbers and letters, tell me something is wrong

tawny fable
#

Idk

kindred crystal
#

I know it's android, but what specific device are you using ?

kindred crystal
fallow scaffold
#

oh sorry

tawny fable
kindred crystal
kindred crystal
fallow scaffold
#

Well it always happens when I open the game up first

#

But when I click on ok it takes me to something that I don't understand

kindred crystal
# tawny fable I use tecno spark go 2024

I see a Tecno on our list of compatible devices, not your specifically but there is one. Beyond just starting back at the beginning with the guide, and using the guide from here, I don't know enough about the Tecno to help more

#

?tag mobile

pearl magnetBOT
#

dynoError No tag mobile found.

kindred crystal
#

That's what i thought

tawny fable
#

Oh

kindred crystal
fallow scaffold
#

Ye I mean my game works fine I just want to see if I can get the update

turbid terraceBOT
#

Hey @fallow scaffold!

How to Update to the Latest Version (Windows)

  • If you're on or above 6.6.0 double click INSTALL_OR_UPDATE.bat to update.
  • If you're below 6.6.0 you must either reinstall in a NEW folder (since the updater won't work due to bugs) or use the New Launcher to update.
  • Reinstalling doesn’t remove or require you to move any Save Files.
  • If playing on a Randomized save, make sure to reshuffle after updating. Use ?tag reshuffle if you need help.

For Non-Windows devices (Android, Mac, Steamdeck, Linux, Chromebook): Check our extended guides post

tawny fable
#

Wait is step 7 necessary? cause I skipped it cause it said if it was my first time playing I can skip it

kindred crystal
fallow scaffold
#

This is what happens when I click Okay

kindred crystal
kindred crystal
tawny fable
#

Ok

fallow scaffold
#

I think I got it from the discord

kindred crystal
#

?tag guides

pearl magnetBOT
#

All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)

tawny fable
#

Uhh I sound dum but does the game file need to be extracted?

fallow scaffold
#

Okay so how do I delete it and how do I get the new one

kindred crystal
tawny fable
#

Oh

#

Uhh

#

😭

fallow scaffold
#

ok so how do I delete this one

kindred crystal
#

Deleting the game files will not affect your saves

tawny fable
#

I started extracting

#

I feel so dum

kindred crystal
#

The important thing is we figured it out

tawny fable
#

oh I remember why I ignored it

#

I was running out of storage so I told myself I'd do it later and I didnt

kindred crystal
#

100% makes sense

zenith oyster
#

Hello friends, I'm trying to get the game to work on mobile and I extracted it and got to the intro screen, but ran into this problem after "press any key to play" and I hit a button

#

Any advice?

#

I am playing on a supported device (Z Fold) , and I probably did something wrong

#

I followed the guide

#

Actually; disregard. I'm going to take it from the top. Will return if I cant figure it out, sorry lol

ashen zealot
#

hey, so, game previously worked on my computer, tried to launch it just now, game window pops up, immediately closes, version is 6.7.2 im on windows 11, i tried using the batch file and nothing changed so whats up?

dim bay
#

Is there a reason that after all of the random pokemon are randomized in randomizer mode that the game just freezes? I have the game updated fully but I just cant get it to get further

ashen zealot
#

ill just redownload the game

pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

south jasper
#

Hai guys i have some problem after i run the program it shows the opening but after that it's go blank like this can anyone help me?

neat laurel
#

hey im trying to install homebrew onto my Macbook and when I get to the part where it asks me to run these commands into the terminal to add homebrew to you PATH, nothing is happening

#

unless thats supposed to happen

pearl magnetBOT
#

For never ending loading screens, try turning off WiFi/internet on your device and try again. For some reason, even though your internet might be working just fine, something about this game clogs it up. Once you are in game, if issue persists, turn off Download Data as well. For Android users, you may also need to turn off your mobile data.

Note: When you are disconnected from the internet, sprites will not be automatically downloaded resulting in missing sprites. If the game will only work offline for you, go to #ask-a-bot and type in ?tag altdownload and reinstall with the guide that Deino replies with. This is only meant for Windows devices. If you’re on a non-windows device, you already have all spritesheets pre-installed which means you just need to turn off download data!

zinc aurora
#

Im trying to update the game but I just get this message when I try

#

can someone help me with this problem

tough hound
zinc aurora
rigid silo
#

you didnt extract.

zinc aurora
#

oh ok

shrewd rose
#

why dont i have any base sprites?

tough hound
pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

analog fiber
#

all of this is correct, right?

verbal timber
little lodge
#

It can't be outside the C:/ Drive which yours is btw.

verbal timber
#

just runs the risk of permission issues

little lodge
#

I've never seen it work on an external drive- Unless it's you. You got some kinda plot armor on your device

verbal timber
#

e doesn't mean external

analog fiber
verbal timber
#

hell, my game is in my E drive and it works fine

little lodge
#

Lol

analog fiber
verbal timber
#

my E drive being one of my NVMEs

verbal timber
#

then yeah you're gonna run into issues

#

put it on an actual drive in your pc

analog fiber
verbal timber
# little lodge Change external to anything except C

C - SDD [OS + important stuff]
D - HDD [games that don't care what drive they are on]
E - NVME 1 [Samsung; games that love fast drives: InfiniteFusion lives here with all the other Pokemon Fan Games]
F - NVME 2 [WD; games that also love fast drives]

severe schooner
#

can anybody help me with the instalation steps for Linux? I use fedora, but i cant seem to find the .exe for bottles or open the install.bat in konsole

verbal timber
#

the guide is for that OS, any other OS, even one based on Ubuntu, we can't assist with as there may be differences

severe schooner
#

so i just cant play it at all?

verbal timber
#

there's been a few people that got it working on other Linux OS, and a few that have had to use a jank work around with Wine

#

but we can only help if you are using the OS the guide is for

#

anything outside that is a "good luck, you are on your own" thing

tropic wind
#

😃

severe schooner
#

okay i got it to work

#

i just needed it to run it through a wine shell

hardy idol
#

<@&306953740651462656> a Google translate shows this as a rule2

fallen summit
#

On mobile am a bit slow heehee

hardy idol
south jasper
#

How to uninstal the game?

#

I want to re install it

fallen summit
#

Your saves are safe

south jasper
#

Ok and to reinstall it just run the install and update game file?

fallen summit
#

Use the guides if you aren't sure on installation 🙂
I haven't played in a minute and don't wanna give you the wrong info

#

?tag guides

pearl magnetBOT
#

All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)

south jasper
fallen summit
#

Happy fusing!

charred furnace
#

Anyone know What music is used for the legendary birds? I would love to find the OST of this game

south jasper
#

I still can't play it when my wifi is on, and some how in the game i can't see th pokemon character

#

Any suggestion?

chilly monolith
#

Is it possible to transfer a run from an old version of the game to the latest ?

barren lance
#

everytime i try go fullscreen my screen starts flashing like mad any fixes?

verbal timber
#

so since you can't play with wifi, you need our alt download

#

?tag altdownload

pearl magnetBOT
#

Alt Download

Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work and come preloaded with the most recent spritesheets. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info

verbal timber
barren lance
chilly monolith
verbal timber
#

beyond that

#

?tag missingsp

pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

chilly monolith
#

I mean the missingsp help worked, i knew the sprites was still in the game. ^^'

limber nest
#

Anybody know how i can make it so sprites dont show up in my gallery on android?

kind kite
fickle maple
#

Hoping someone can help, I accidently selected "Randomize player ID" and I think that caused my pokemon to count as not mine
Whenever I try and unfuse it says I cant because they were from a trade.
I tried going to the man in voilet city who changes Original trainer but it says they werent from a trade so it does nothing.
I think maybe I can load a backup and retrieve the player ID and then set it manually, but I have no idea how to do that.. help plz?

turbid terraceBOT
#

Hey @fickle maple! To unlock randomized mode: Create a new game, save in Pallet Town, and create a 2nd new game. More options will appear since the 1st save is locked to Classic Mode.

Our randomizer doesn't offer true randomization meaning each Pokemon or item you find is **not ** going to be random each time. Instead we offer the below for Pokemon:
Global:

  • Makes it so that if Pidgey was randomized to Pikachu on route 1, all Pidgeys on all routes are Pikachu.

Area:

  • Better randomization than Global. Makes it so that each route has their own randomized set of encounters.

For more questions on other randomizer settings, checkout the Randomized Mode Wiki Page

modest lynx
#

Is there a glitch going on currently where after battle. The music of the game disappears?

lyric owl
#

Hi !

I'm currently running into issues when starting the game on windows. I've followed the instructions and when loading the game it loads, then closes itself.

No other tab or error box comes up :/

Anyone experienced this before?

verbal timber
pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

fickle maple
#

in the debug menu under player there is an option to "randomize player ID"

verbal timber
#

because you lack the role to prove you earned it

modest lynx
verbal timber
#

music has always been a bit finnicky for the game, but we've not received any reports regarding that specific issue

#

so it could either be a new bug, or some other shenanigans that is more on your end

fickle maple
#

added $DEBUG = true in a file called 999_main

verbal timber
#

?tag cheating

pearl magnetBOT
#

Per Rules 23 and 24 in #rules, we will NOT assist with ANY code modifications or cheats. Modifying game files in any way VOIDS all tech and game support from us.

Attempting to edit code to enable debug will void all support. Debug is only obtainable as an in-game reward for catching all 501 Base Pokémon.

Additionally, sharing ways to enable debug or modify code is NOT allowed and we will assume you yourself have done so.

The ONLY way to regain support is to delete your game folder and reinstall using the files linked in #downloads. Even after reinstalling, Tech Support and Gameplay helpers can still deny support if they so choose. Reinstalling will not affect your save files.

verbal timber
#

we can no longer assist you in any capacity until you reinstall the game

#

what you do with your files is up to you, but per the rules

#

you are now on your own

silent phoenix
#

how can i get my character back

verbal timber
#

should reset the character sprite

silent phoenix
neat laurel
#

this is the commands its telling me to imput

#

i dunno how i should imput them or if they arent supposed to say anything after I put them in

verbal timber
verbal timber
#

do each of those commands one by one

neat laurel
#

I’ve tried that already

verbal timber
#

did you get an error?

neat laurel
#

I didn’t get any message at all

verbal timber
#

ok, then you move onto step 3

#

and step 4 accordingly

neat laurel
#

Ok

verbal timber
#

keep following the steps, making sure to check and see if you get any kind of error; and if that error is listed in the guide and how to fix it if it is

keen moss
#

My custom spirites fully disappeared

#

Despite the file being full of them

#

Which makes no sense

verbal timber
#

?tag resetcache

pearl magnetBOT
#

For missing sprites after updating, talk to the help man in any Pokémon center and navigate to Sprite Options -> Clear Sprite Cache.

If your sprites are still missing, check the pinned message in #tech-support titled “REGARDING SPRITE ISSUES”.

rustic wasp
#

I think my game is broken. Something happened from me battling a trainer, hatching an egg, then fighting the same trainer (I'm using a randomizer) that is making them switch pokemon every fight. I never selected that option, and I was grinding on the same trainer over and over and now its randomly happening for all trainers. I ask for rematch, game freezes for 1 second, start battle, new pokemon, rinse repeat. Sometimes I also get a random item at the end of the fight. The wild pokemon are fine, and pokemon I recieve and stuff are fine. Shops are the same, its just now happening with the trainers. I've tried "fix the game", I've tried just re-randomizing the trainers, saving and quitting, etc. but for some reason they just all do it no matter what. Is there anything I cand do to fix this or do I just have to deal with it?

keen moss
eternal remnant
#

is there a way to restore old save file? did update and now only gives me start a new game option

verbal timber
pearl magnetBOT
#

REGARDING SPRITE ISSUES:

NOTE: If you are offline and cannot play the game online, you can either download the newest spritepack from #spritepack-releases (NOT APPLICABLE FOR ANDROID) or use the alt download (mentioned at the bottom of this message)

If you have seen even a single custom or base sprite for any pokemon:

Do this first: navigate to the help man in the Pokecenter and go to Sprite Options -> Clear Sprite Cache.

Otherwise, your game is fine and working properly! The game can only download a limited number of sprites while playing before going on cooldown, you have simply hit the download cap for now.
If you still feel like your sprites are not downloading, ensure that you have your "download data" option enabled and your device is connected to the internet.

If you have not seen even a single sprite for any pokemon:
Your game is not working properly!
Step 1. Ensure you're on the latest version (check your title screen and compare with #downloads)
Step 2. Ensure you have a good internet connection.
Step 3. Check your options in a save, turn on "download data" if it was turned off.
Step 4. If that did not fix it: head to a pokecenter > talk to the man in a black suit with sunglasses and navigate to Sprite Settings and select "Reset sprite cache" & "Reset displayed alt sprites".
Step 5. If that did not fix it, delete any game or launcher folders and do a full reinstall.
Step 6. After reinstalling, repeat step 4.

If for some reason none of this works, type ?tag altdownload in #ask-a-bot and reinstall using those files (NOT APPLICABLE FOR ANDROID)

verbal timber
verbal timber
#

?tag backups

pearl magnetBOT
#

How to restore to a backup save

This only works if you had Auto Save turned on and using 6.4+

  1. Open your game folder
  2. Double click SaveFile
  3. Double click the folder named backups
  4. Double click the folder of the save slot you’re reverting. Ex: File A
  5. Rename the most recent file to File A.rxdata (The letter will be different if you’re reverting a different save slot)
  6. Copy the newly renamed file and paste it into the previous folder. (This will be the folder you had open after step 2) When asked to replace, click yes.

Note: If you don't feel comfortable overriding the save, you can rename it to a different letter on step 5. Ex: File B.rxdata instead of File A.rxdata
https://cdn.discordapp.com/attachments/700790080175996938/1339332214110027796/image.png?ex=67ae55d3&is=67ad0453&hm=16145fc726c1cee190c94f4856722046e1b76e665b0b6f26611c8ed94617d7fa&

eternal remnant
#

I appreciate you !!

lucid jetty
#

Hi team, I just installed the game, but Im not capable of binding controller keys. Can someone please help? 🙂

kindred lion
#

hey team how can i change shiny drop

lucid jetty
minor lark
#

I updated my game and now it doesn't launch. What can I do to fix it?

pearl magnetBOT
#

If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

modest lynx
#

imma restart next. Just showing i somehow got a weird Herobrine/Gengar glitch. idk how it happened

minor lark
keen moss
# verbal timber ?tag missingsp

Thanks for the help dude, but I have been wondering if I could switch spirites? Because I tried doing with that with dusclop/aegislash and it didn't work.

silent phoenix
#

this keeps popping up every time i try to play

rustic wasp
turbid terraceBOT
#

Hey @rustic wasp! Black screen in this game is the loading screen. The duration of the black screen depends on YOUR computer and YOUR internet.

  • If you get the message below while opening the game, this means to stop clicking/pressing buttons on the screen as it is loading.
  • If you get the message while in game, this means your computer is struggling.
  • Use our performance tips to help your issues: [More Info](#tech-support message)⬅️⬅️

https://cdn.discordapp.com/attachments/1031005766359982190/1346905716266369024/image.png?ex=67c9e333&is=67c891b3&hm=1348b0fc65e2eed07e9f3c1732f485cd443d5f771ad26a0d49b5bad3552a8eca&

verbal timber
verbal timber
#

as for the performance stuff

#

?tag performance

pearl magnetBOT
#

Performance Issues - Freezing? Lag? Long Black/Loading Screens? First try restarting the game. If the issue persists, [Click Here!](#tech-support message)

verbal timber
#

^do steps 1-7

pearl magnetBOT
verbal timber
#

or if you mean you prefer a sprite not in the alts, you'd need to manually add it to your game files

#

?tag importsp

pearl magnetBOT
#

To successfully import your own custom sprite, please follow these steps:

Sprite Requirements:

  1. Format: The sprite must be in .png format.
  2. Naming Convention: Name your sprite according to the game's dex numbering. For example, a fusion of Aegislash and Goodra should be named 329.446.png.

Importing Your Sprite:

  1. Ensure your sprite meets the criteria above.
  2. Open your game folder and navigate to Graphics/CustomBattlers/Sprites to import.
  3. Paste your sprite into this folder.

In-Game Instructions:

  1. Launch the game.
  2. The game will automatically detect the new sprites.
  3. If you have an existing sprite that you're replacing, select the option "Replace All the old sprites with the new ones" when prompted.

Once completed, you can view your custom sprite in-game from the Pokedex's Sprite tab.

verbal timber
#

to clarify the above, do not include .png in the file name, just make sure the fusion numbers match the pokemon you want to add a sprite to [ex; 329.446] and make sure it is saved as a png file

delicate marsh
#

so im confused on why the sounds goin thru the computers speakers and not my headset?

keen moss
keen moss
ornate wedge
#

So I am trying to launch the game from the launcher and it will not launch and crashes and closes instead. For reference I am on the current version of 6.7.2
Any tips?

misty flower
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I am sure you get this question commonly, but is there a way to play this game on IOS?

turbid terraceBOT
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Hey @misty flower! You cannot install this game on iPhone or iPad. This game is not a ROM Hack so Delta won't work and we are not planning to release an iOS version.

misty flower
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Man…

pearl magnetBOT
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If your game is opening and immediately closing, you likely need to do a full reinstall in a new folder. You should be deleting all of your old game/launcher folders! DO NOT MIX OLD AND NEW FILES!

Reinstalling on Windows does not affect Save Files in any way. For all other platforms, refer to the installation guides for your device!

For windows only!

If you're using the Launcher:

  1. Delete your old launcher folder.
  2. Reinstall version 1.1.2 of the launcher from HERE (Yes, even if you're already on 1.1.2)
  3. Open the settings tab
  4. Click "Reset Config"
    NOTE: The original path that the launcher shows will be your old game folder. That folder should be deleted. The new game folder will be in PIFLauncher(#.#.#)/GameFiles/InfiniteFusion
  5. Install/Update the game files.

If you're not using the Launcher:

  1. Delete your old game folder.
  2. Reinstall the Lightweight installer in a NEW folder from Here

If you are on a non-Windows device, follow the [guide](#tech-support message) for your device to reinstall.

minor lark