#tech-support
1 messages · Page 524 of 1
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
alr thx
Mb I didn’t know sapphire was typing lol
since mods are out anyone able to help me with this issue?
yo I was editing the files according to a guide on how to setup debug mode from 3 months ago, and from what else I could find online people couldn't find a solution to this, I reverted my files to the versions before editing the files into debug mode and can STILL no longer play the game I spent 30 hours on cause I didn't feel like spending an extra 30 just to be able to use my underleved pokemon once I reached johto
Hey @flint mural! Magic Boots are an IN GAME reward for catching all unfused 501 Pokemon in a non-randomized file (Dex number 1-501). After doing so, the Developer in Celadon will reward you with them. Putting them on will unlock DEBUG options that you can play with.
Use ?tag proof to see how you get the Dex Completionist Role for earning the Magic Boots in Discord.
?tag cheating
Per this server's #rules, we will not help you with **ANY **code changes or cheats. Game files with any modifications void any tech or game support from us.
Trying to edit code to enable cheats will **NOT **work. Magic boots are only available from in game rewards by catching the 501 Base Pokemon.
The only help we will provide to "fix" your issue is to give you the information to delete your game folder and reinstall using the files in #downloads message. This does not affect your save files.
I got that, I just wanna know if I can get my file back
At this point the only thing we recommend is deleting and redownloading.
kind of weird to not allow cheating in a singleplayer game, but whatever thanks for the help
It makes our lives in tech support harder not knowing what code was changed if errors come across.
So it’s easier to just disallow it
That being said, it is a rule of the server that you agreed to when you joined the server
?tag rule23
Rule 23. Any modifications to the game's code (that includes mods, edited gamefiles and "cheats") voids your support ( tech-support / gameplay-help )
yeah my bad, just looking for a quick fix
and I wasn't in the best mood either I apologize
No problem, just wanted to let you know where we’re coming from on it 
I appreciate knowin why
Sapphire do you know if there is a fix with the lag when going over pokemon in the pc?, assume there is a fix atm
Did you follow the android guide?
Yes
can someone tell me what to do here plz
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
ty
This usually means that something went wrong with installing or you didn’t extract it properly
okok thx
?tag performance || you can check these
Performance Issues - Freezing? Lag? Long Black/Loading Screens? [More Info](#tech-support message)
That wasn’t for you
Yours is the disconnect tag. Best to use the alt download that Kitsu tagged
The something went wrong was for the person I replied to
okk
I will redo it ok
alr so ima retry doing this now cuz its been forever and i still think about this game
can someone give me acces to the chromebook guide
Unfortunately still not working. Might be a device issue but I've seen nobody else mention it. Would I need a new save?
?tag guides || you’re gonna wanna follow the Chromebook guide to a T
All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)
Click the blue text from the bot
All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)
That’s something on your end
well yeah it says i dont have access
Again, that’s something on your end. I just opened it
was just wondering, do automatic sprite downloads work again?
yes
yeah are you sure you dont just have access to it
does an installer or launcher for this game exists?
We have the lightweight installer in #downloads but our app launcher is down rn
?tag appfix
The app is being temporarily taken down for a structural redesign. This update is necessary because the game’s updater (not the app itself) isn’t working correctly in 6.4. Please uninstall the app to prepare for the new installation and update process.
Don’t worry—your game files and saves are completely safe, and there’s no need to transfer anything. The InfiniteFusion folder you installed will remain intact, allowing you to launch the game using Game.exe from that folder.
If you’re updating to version 6.4.5 from a version earlier than 6.4, you’ll need to complete a full reinstallation. This will not affect your saved progress. ➡️ CLICK HERE on how to reinstall⬅️
yea
you just have access
tried on three devices already
oh hey thst one works
ripp i cant access it on my cb tho
I’m not logged in to anything, I just followed the discord link. It’s literally something on your end blocking it
That's interesting that you don't have access, I was also able to open it. Does your device have any parental controls or something?
ISP, personal firewall, antivirus, device settings, parental control, school/work control, country restrictions, browser/addon restrictions
can be a bunch of things. not something we can help with.
Saw something about stopping by here when it came to supported devices. Fold 5 wasn't on the list (4 and 6 were though xD), figure I'd mention it's working well, with some couple-second load times when swapping to busy zones like towns.
There's some noticable horizontal lining, but it's inconsistent as to where it appears and over what sprites;
map loading shenanigans is a bit known for android, you can try using game-performance to see if that helps
i kept things i think default except for setting some setting to mobile
is that in emulator or pkmn settings
thats in the game settings
i might be blind im not seeing it
oooh you were looking for game-performance, not the mobile setting. my bad.
thats a different .exe
O
so im doin the terminal and it has 2 steps that say smth like just skip this do i just skip them or
or is 8 supposed to be typed
im jus confused
send a screenshot
im uh
stuck
@frozen grove
@rigid silo
;-;
i cant install wine is it cuz the other terminal
worst tech team omg wheres geek squad when you need em ;-;
reddit has been a huge help ong
i think i got it
well not idk which one to install ;-;
is it the stable one or
cuz ik the games always updating
People have lives, families, and friends outside of this Discord server. No need to tag people randomly if you don't get a response within minutes. Patience.
and then calling them the "worst" isnt helping your odds of getting any help.
Now if you want help; please give us some info. What Operating system? what guide are you following?
looks like they are on mac
but im not super familiar with the wine terminal so
i could be wrong
They clearly dont have wine installed, thats the main issue 
-# but hey, if they dont respond within minutes, aint my problem. right? 
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
okay, thank you
Have a great day!
I have a problem at Blackthorn Gym.
In my first battle against claire i lost and now i cant rematch her. (Because she is gone)
There is an invisible NPC in one of the statues, which gave me some headwear, but i have no way to get the badge nor her TM.
I did try the helper/fisxer in the Pokecenter, but that didnt change a thing.
Is there any way i can get her back to earn the badge ?
when was your last save prior to this issue
if you can remember
Game won’t work without wifi? It takes my pc hostage and even freezes the “not responding” window
game works fine without wifi, if the game is freezing that is your device causing it
Thats allready gone because after i lost i chose to go to the other gyms first.
At the time it must have happend i didnt even realise it.
so basically hours ago
Alot, yes
you have 2 choices, both not great
option 1 is make use of the new backup save system, and just lose that time
option 2 is ng+ where you would effectively start a fresh save off that one with any mons you caught [unfuse anything first] returned to base form and level 5
I think ill go with 2 as i didnt make a backup before the gym and have saved over my main save since. My last backup from before would be somewhere in Kanto around gym 6 😅
I was planing to start a NG+ with some of my team some time anyways, and i will keep in mind to save before entering blackthorn gym next time.
Thanks for the help. 👍
if you have auto-save on, there will be a bunch of back ups automatically. you didnt need to make them yourself
?tag backups
How to restore to a backup save
- Open your game folder
- Double click SaveFile
- There is a folder named backups. Open it.
- If your save slot was A, go to the File A folder
- Rename whichever save file you want to revert back to "File A.rxdata"
- Copy the save and replace your corrupted/old save with this new one you renamed
otherwise, start unfusing your fused mons, save the game, and then exit to title screen so you can get to the main menu
the ng+ option will be available
I have checked the backups, i dont think they go far enough back for how much i have done since (which would also be a pain to loose)
The plan now is to get i few mons i realy wanted and then start NG+ with the goal of steamroling claire so she cant run away again 😁
So i just started, and when i click new game and it gets to the point of asking whether or not to autosave, it just shows the message above when i click yes. I tried restoring a backup but it didn't work
backup saves only exist if you have a save in the first place
where did you get the game files from
wdym
I beat the fighting type expert and got a message that said "The fighting clothes are invalid" or something like that
if you mean the folder i installed it from #downloads
update your game, help man, fix game
Ew, nah I'm good then lol, thanks!
ok, but if you continue to have issues we can't help you
Neat!
I get this error when updating, is this a known problem?
?tag appfix
The app is being temporarily taken down for a structural redesign. This update is necessary because the game’s updater (not the app itself) isn’t working correctly in 6.4. Please uninstall the app to prepare for the new installation and update process.
Don’t worry—your game files and saves are completely safe, and there’s no need to transfer anything. The InfiniteFusion folder you installed will remain intact, allowing you to launch the game using Game.exe from that folder.
If you’re updating to version 6.4.5 from a version earlier than 6.4, you’ll need to complete a full reinstallation. This will not affect your saved progress. ➡️ CLICK HERE on how to reinstall⬅️
sick, thank you
so what do i do
ymir already helped you in another channel
from what i saw
you need to delete any saves you may have
?tag save
Your save files and backups are in: C:\Users\YOURNAME\AppData\Roaming\InfiniteFusion
- The game folder includes a shortcut to the location above named
Savefileyou can double click. Each save corresponds to a slot (e.g., Slot A saves as File A.rxdata). - To transfer, copy the save file to the same location on the new device.
- For non-Windows devices, refer to the workaround guide for your device.
https://cdn.discordapp.com/attachments/700790080175996938/1327016763719684226/image.png?ex=6781882b&is=678036ab&hm=f10dd293ef9e2c0e6a8b1944e6a5a2e0e5539ca0fe75de7a0f948414df861b88&
What does the bot mean. Sry i don't understand
It has exact instructions to find the files
I dont get the part about the saves, cuz i shouldn't have any save files since i legit cant save
Have you ever had the game on this device before
yeah but not on this folder
Yeah you can’t save because you have a corrupted save preventing you from doing it
Doesn’t matter where you had the game before, your saves aren’t in the game folder.
Can someone help me the things that I'm supposed to download it won't let me
Are you downloading from #downloads or what are you referring to?
Sonicboom crashed on a non-randomizer run for me
Yeah I'm trying to download the game and the joiplay but it says something about client doesn't have permission
It said to tag something but I'm not sure what that means @blazing python
It means to type it in here
You have a screenshot of the error?
I forgot to take it, but it said Take it Easy
Yeah we can’t really help much without a screenshot of the error
I'll remember that next time
?tag mobilealt this?
Thank you
If you press the speed-up button as your Pokémon are being healed on a Pokémon Center, the game crashes. Found this out just now and lost a bit of progress because of it...
Hmm doesn't crash for me. You have a screenshot of any error?
it just straight up crashed without any error messages (I'm on PC)
I could try doing it again
maybe it's just a one-off
If you are having sudden performance issues out of nowhere, restart your computer (no joke). Don’t shut down the computer as it just puts it to sleep. Use the restart option to free up processes on your computer.
This has fixed this issue for many people
okay I'll check it out
hey guys where do yall go for a "fusion calculator" I'm thinking the link I'm using is probably also not legit..
?tag calcs
https://infinitefusiondex.com/: Good for looking at stats, locations, movesets, and type matchups, as well as looking at the inverse fusions side-by-side.
https://www.fusiondex.org/: Good for looking at sprites and fusion names. Also includes stats, but no comparisons.
oh awesome thanks, def not what I was using yep
Hello guys, i keep changing the music volume down but every time i restart the game the config isn't saved, it's like 100% volume and break my ears :(( any help ?
on the main menu, select your save and then make your changes and save the game.
it wont save unless you make your option changes in game
yeah my computer couldn't handle the sudden change mid-animation so yeah I'll try be more careful with that next time! just found out this also happens every time I do it mid-animation
i've got on more question please, is it safe to enable auto save ? cuz on many games it can cause some trouble with soft lock or else
yeah in 6.4 auto save is better and it creates backup saves now too
so if your save ever corrupts, you have up to 10 backup saves to revert to
I have fuse everything turned on but I'm getting unfused mons in wild encounters?
If I shuffle the encounters will it fix itself?
did you update the game on your randomized run?
the game isn't downloading. I just keep getting this. I've downloaded the game before but this is a new PC so IDK what's up
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
so if I just keep trying it'll eventually work?
depends on your network
I cant find game.exe in the folder for some reason
read the bot message above
oh
so i had a power outage and now i cant get to the title screen the music plays but it remains black screeen then and error hapens and it closes
nvm it worked this time im back on
When im in game, how do I open the menu thing with my old rod and stuff
if they are registered key items, press D
My apologies if this isn't the correct channel to ask this, but is it possible for me to carry over my save file to my new pc? I have the game installed on an external ssd, and the game itself is there still but there's no folder with my save game data. I tried creating a new folder on the ssd and copying the save data over like you would with restoring an old save, but it still disappeared on the new pc. Any help would be much appreciated as I am pretty new to the pc world and don't quite understand this stuff too well
?tag save
Your save files and backups are in: C:\Users\YOURNAME\AppData\Roaming\InfiniteFusion
- The game folder includes a shortcut to the location above named
Savefileyou can double click. Each save corresponds to a slot (e.g., Slot A saves as File A.rxdata). - To transfer, copy the save file to the same location on the new device.
- For non-Windows devices, refer to the workaround guide for your device.
https://cdn.discordapp.com/attachments/700790080175996938/1327016763719684226/image.png?ex=6781882b&is=678036ab&hm=f10dd293ef9e2c0e6a8b1944e6a5a2e0e5539ca0fe75de7a0f948414df861b88&
Save location is noted above, so if you want to transfer your save from 1 computer to another, put it in the same directory above on the new pc as well with the same name
How do I delete my game folder and reinstall? Do I delete infinite fusion folder itself and then re-download or is it something and will it keep my progress?
the bot right above mentions where your save location is. You can delete your InfiniteFusion folder completely and still have your save because we store it somewhere else on your computer.
The save is stored separate you’re all good
Not sure if tech support or gameplay, but any tips to maximize performance besides playing on performance version?
?tag performance || you can check these to see if any will help if your having performance issues
Performance Issues - Freezing? Lag? Long Black/Loading Screens? [More Info](#tech-support message)
Changing to DNA sprites helps way more than I thought. Shame I can’t see the real sprites, but I can play the game now
L potato laptops, but what can you do
you play full screen also?
from in game settings, setting it to full screen has optimization issues. We recommend those with slower computers set it to M and then drag the corners of the window to make it larger instead
👍
I'm sorry if I sound like an idiot, as I said I'm pretty new to this PC stuff. So I found the folder, but how do I go about copying save data onto the new pc? The folder is located on my C drive, and my game is downloaded onto my D drive. Do I copy the save from that folder from the old PCs C drive onto a folder in my D drive, and then transfer it over into that folder on my new PCs C drive? As I said before I'm really sorry if this sounds moronic I'm just really lost and confused and don't want to lose my 50+ hours of progress lol
well it guess depends how you are transferring files to your new pc. I imagine you would use a usb, cloud storage or something. But the File A.rxdata file itself is what you need
so whatever you want to do to transfer that file to your new pc
Okay I will try to figure out transferring that file then. Thank you so much I really appreciate your help and quick replies
Hi, i just install the game but after "Press Any Key" i have a black screen and nothing happend. you have solution please ?
Hey @snow blaze! If your screen is stuck on black at startup, don't worry, it's normal. The duration of the black screen depends on YOUR computer.
Performance Issues - If you want to improve your performance, read the information in our guides: [More Info](#tech-support message)
Do not click on the window during this, otherwise you'll get the error below and the game will close.
https://cdn.discordapp.com/attachments/308392115338084360/994274889055875142/Capture.PNG
What device
PC Win 11
Hello,
I’d like to report that my device works perfectly for playing your game, even though it is not listed as a compatible device in your guide.
Device information:
Model: Xiaomi 13T
Operating system: Android 14
Performance: Excellent. Everything runs smoothly, with no issues (fluid graphics, no lag, etc.). My phone is brand new.
As mentioned on your website, I’m letting you know about this compatibility so that my device can potentially be added to your list.
PS : I used google to translate this message from ma native language into english so please let me know if anything is unclear..
Try using game-performance
I will add it in a bit
You got the game files from a website or our google document?
your google doc
Hello. I'm on version 6.2.4.
The strength HM isn't working when it comes to moving boulders. I just got the HM from Janine after waking up Snorlax. It first didn't work after I accepted the quest to moving Rhyhorn closer to the water. I also try the help man. still not working.
get version 6.5.4 (unless you made a typo)
I got it figured out and got the save file transferred to my new PC, thank you again I really do appreciate your help. Y'all are amazing truly
Ok. It wasn't a typo. Thank you
6.4.5**
6.5.4 doesn’t exist 
Glad it worked! Enjoy!
mb
idk if its a channel for that but could anyone tel me if im appying for a sprite artist whatfile do i send it?
I made a typo myself XD
I suggest asking a spriting channel like #spriter-general
got locked in the bleachers at the fighting dojo in saffron, is that supposed to happen?
Is it because of Pokémon trapped you in or something?
no i entered the dojo and teleported straight to the bleachers and couldn't move
i used the debugger already because there was no way out that i could see but
Yeah, that seems very odd. I haven’t heard anyone else have that issue or getting teleported anywhere like that
is that something worth reporting? I went in again and this time didn't teleport there
If it were to happen again and you have a screenshot of where it teleported yes. But hard to fix a bug if we can’t reproduce the issue or others don’t have it either
alright, sounds good thanks
I don’t mean to be a bother, but since the Xiaomi 13T is listed as compatible, it might be worth considering removing it from the incompatible list. I hope that makes sense.
Thank you for your work and support!
Ok I added it to compatible now ✅
Thank you for the information!
Did you add the fold 5 from earlier this morning?
i think i missed that one
nice! I am going to have to make the compatibility list "prettier"
or group by model numbers too lol
Unsure if this is the right place for it but.
Goldenrod Tunnel/Goldenrod underground, right next to the exit from the Goldenrod shopping mall there's a team Rocket member just in the void.
He was there when I first went down, and he's still there now (second time visiting) so I think he's just kinda stuck there.
It's not gamebreaking or anything but thought to report it. Apparently someone else had the issue too. (I asked in Playthrough talk)
You almost need a new doc just for the compatibility list lmao
Correct, we have a bug for this: https://discord.com/channels/302153478556352513/1322787828265914428
Ah woops. Should have searched more to see if it was an existing one. Apologies!
he just got tired of all the people skipping the team rocket story to then want diancie, so he's on break
let him wall in piece
I would like to download the new version 6.4.5 of the game, as I am currently using version 6.4.3. However, the version of RPG Maker Plugin for Joiplay I have is 1.20.53-patreon (which I used for version 6.2.4, I believe).
Is this the correct version of RPG Maker for the new update?
Eror openAL device
Yes, we haven't updated RPG Maker or Joiplay because newer versions of it crash the game more. We opened a ticket with Joiplay to see if they can fix their issues.
This means your computer can't find an audio device. You have to plugin headphones or speakers
Okay, so I can keep my version for now since it's not the new one ?
Yes
Does the Mac download option work for iPhone cause they’re both Apple? (Could be a dumb question idk)
Hey @hasty schooner! You cannot install this game on iPhone or iPad. This game is not a ROM Hack so Delta won't work and we are not planning to release an iOS version.
delta..👀so it’s possible to play roms on a iPhone?
Hey @hasty schooner! You cannot install this game on iPhone or iPad. This game is not a ROM Hack so Delta won't work and we are not planning to release an iOS version.
Ya already said that ya nutty bot😭
roms yes, but this game isnt a rom, but yeah lol
To google I go! 🫡
🤭
After deleting an old version of Pokémon Infinite Fusion, my OneDrive has permanently stopped functioning.
As shown in the first image, it states that there are too many files in the old folder, which has now been completely deleted on my hard drive. However, according to the online OneDrive, the Graphics folder cannot be opened nor deleted, and pops up with the following warning.
Is there a potential solution? It looks like the amount of Graphics was so large that it has corrupted my entire OneDrive.
yeah onedrive breaks this game, but looks like the first case of the other way around for once lol yeah bad idea to have this game sync to onedrive cause the old game had like 406,000 files so that is just too many files to have synching
Is there a way to fix this? My OneDrive is entirely bricked right now
we dont help with onedrive issues unfortunately. you'd have to find a way to directly delete it from onedrive itself
Well given that nobody else on the internet has the solution to this problem so far I assume I'm just gonna have to reset my OneDrive
Thanks anyway
share a screenshot
Charizard + squirlet
if you can just rebackup your pc if you’ve already completely deleted IF that should remove the old files (had one drives dumb self do something like this to me
)
Delete progres
Can anyone direct me to the FULL game download (with current sprites) that i can download on my ROG Ally to play offline?
we dont understand your issue
the normal installation of the game in #downloads does this
Game download oficial web
we dont have an official website. Those websites have viruses
The folder isn't even currently on my PC
hey. my bud is trying to play the game (his first time) and its not working for him. says hes missing game file ini
Hey @graceful tapir! If your screen is stuck on black at startup, don't worry, it's normal. The duration of the black screen depends on YOUR computer.
Performance Issues - If you want to improve your performance, read the information in our guides: [More Info](#tech-support message)
Do not click on the window during this, otherwise you'll get the error below and the game will close.
https://cdn.discordapp.com/attachments/308392115338084360/994274889055875142/Capture.PNG
exactly so just reback up and one drive should wipe it at least thats what it did for mine
where did they download from?
discord
then he extracted the file and it said game file missing or something like that
rerun the INSTALL_OR_UPDATE.bat file
Ablo español me puede ayudar a resolver un problema
nah I downloaded the game and it had all the correct files and was in the game making a character when it shut down a couple times.. now most of the files are gone from the folder
this file is no longer there.
then something on their computer is deleting files
Ablo español me ayudan
gonna delete the whole thing and reinstall
?tag altdownload
Alt Download
Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info
Use the files above. Already setup for you, so if you have issues afterwards, it is on your computer's end 100%
I noticed an issue in certain areas of the game (as shown in the attached screenshot). It’s not very frequent or particularly disruptive, but I was wondering if there’s a way to fix it.
The game is only developed for Windows. For Android, Joiplay does the best it can, but we know celadon city and the areas surrounding it have issues, but we can't fix them since it is an Android only issue.
whats all this mean?
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
thanks i guess alt download it is because i have a whopping 20 mb internet speed due to living in the middle of nowhere
Hi, unfortunately, my last saves has been corrupted (but not the save from ealier versions)
are you on a version 6.4 or higher and do you have auto save turned on?
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
i tried a few times but nothing is showing up in my folder after using this
Use the alt download above
no auto save, and it was from the 6.4.4 the oldest saves are ok
idk what you mean by oldest saves
Saves from before 6.4
ty
unfortunately we cannot fix corrupted saves. The reason I asked about having auto save turned on is because as of 6.4+, having it on creates back up files for you to revert to if your save does corrupt
Yes, it's ok, I don't mind too much
When is it gonna be baaaack? I just wanna play
you dont need the app launcher to play
it is down right now due to installer/updater issues with the game. So the app needs a redesign to get something more stable to avoid those issues
I haven't played in months though, am I able to update the actual game?
no you would need to reinstall
?tag update
How to Update to the Latest Version (Windows)
- If you on a version lower than 6.4.1, reinstall in a NEW folder. Don't use your updater, it won't work due to bugs. Reinstalling doesn't remove or require you to move any Save Files. Use the Lightweight installer to install in a NEW folder ➡️ Click Here⬅️
- If you on 6.4.1 or above and updating to the latest version, double click INSTALL_OR_UPDATE.bat to update.
Alright, thanks
Does this mean I'm in need of an update?
Got that after the opening cutscene
you pressd f12
Oh, whoops
I cant seem to open the game. I click play, nothing loads etc etc. Ive tried repairing the game but that just terminates the program and does nothing after that.
My next guess would be to uninstall and reinstall but I dont want to lose my save data, will an uninstall remove said data?
OH I just looked up and saw that the launcher doesnt work
My bad
does the alt download still has all sprite packs? including the most recent one?
Yea
okay ty
using the alt download do i have to move my save from the old infinite fusion files or no?
Out of curiosity: I just noticed this talk about Windows Pro not loading textures in #downloads. It's not happening to me on Win11 Pro, so I was just wondering what that's about?
It’s a random error. Sometimes it happens, sometimes it doesn’t
Seems odd that only Pro would have that
Yup. Microsoft did some weird things with pro in terms of performance vs home
I haven’t seen this one before but for some reason the installer can’t access the repo. Could be an antivirus blocking it. I’d recommend just using the alt download in this case
To change a Pokemon's sprite to an alternative one, go to their Pokedex entry (this can be done from their summary screen) and go to the "Sprites" tab. Here you can scroll through the different available sprites.
https://www.youtube.com/watch?v=VOY_mxJ-Bx8
Alt Download
Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info
best thing to hear from tech support, thanks will use this link instead
that is the extreme version of the disconnect tag, their internet is just outright going "No"
No, that’s a different error
For context
I believe the one they sent is a third party antivirus blocking it
So it’s similar but not quite the same
yeah my internet runs through another hub that has its own firewall on it, affects a lot of my games
That’d do it
can someone help me figure this out? was gonna enable debug mode in settings, got errors when trying to launch the game, so i deleted the 1 line i added, and now im getting this error. the file is back to what it was originally so idk the issue
Hey @crystal sleet! Magic Boots are an IN GAME reward for catching all unfused 501 Pokemon in a non-randomized file (Dex number 1-501). After doing so, the Developer in Celadon will reward you with them. Putting them on will unlock DEBUG options that you can play with.
Use ?tag proof to see how you get the Dex Completionist Role for earning the Magic Boots in Discord.
?tag cheating
Per this server's #rules, we will not help you with **ANY **code changes or cheats. Game files with any modifications void any tech or game support from us.
Trying to edit code to enable cheats will **NOT **work. Magic boots are only available from in game rewards by catching the 501 Base Pokemon.
The only help we will provide to "fix" your issue is to give you the information to delete your game folder and reinstall using the files in #downloads message. This does not affect your save files.
You need a full reinstall
I know how to do this, but I'm kind of confused why this happened.
after any game updates you make, if your save is randomized, you need to rerandomize
?tag reshuffle
Any new game update, you need to rerandomize the settings you have enabled.
If you have only pokemon randomized, you need to Reshuffle Wild Pokemon. If you have more options, reshuffle each.
This is done in the Pokemon Center -> Update Man (guy in black suit) -> Click Advanced Settings -> You will see the Reshuffle options
depends what else you randomized. If you randomized trainers, do trainers as well
It was a while ago, I don't remember. I'll do it just to make sure.
If you didn’t have it randomized, I believe it will let you know as well
Also there is a “randomizer settings” option as well that shows your current settings
Alright, cool beans.
I've been following the video but I keep getting this
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
Hey, I've followed the tutorial to install the game and when I first launched the game I had this but idk why. If someone can help me?
what did you use to extract the zip?
The option my phone gave me, no external app
did you use our android google doc at all?
-# doubtful 
I've used it I just thought there wasn't a difference but I see that I was wrong. I'll try using the app on the doc
yeah for some reason, the default extractor or zarchiver dont work
not sure why, but it doesn't extract the full zip correctly and misses files
So the Teleporter isn't in the Goldenrod Department basement. Any ideas why? Wasn't sure to ask here or in gameplay help.
Because it got moved
ask the bot where to find the hm and it tells you where the replacement item was moved to
Gotcha, thank you. The wiki said the basement so my bad
I feel it may be beneficial to add the replacement items to the bot response too 
Does the game require wifi or am i having a different issue?
need wifi to download new sprites and game settings, but other than that no
Assuming mega didn’t fix it already, where did it say that?
Just got this error. If I press OK, will I lose my progress? I haven't saved in a while :(
https://infinitefusion.fandom.com/wiki/List_of_TMs at the bottom, with the HMs
?tag randerror
When randomizing the game, you can only randomize Trainers and Gym leaders if you are playing Classic or Randomized Mode.
Randomizing trainers on Remix and Expert Mode will crash trainer battlers.
Steps:
- Go to a Pokemon Center and talk to Help Man (guy in black suit)
- Select Advanced Settings -> Randomizer Settings -> Turn Trainers/Gyms OFF
it will crash your game yes
My progresssssss ;-;
Is this the same as randerror or is this different? Since the error itself looks different
is your game in remix mode or expert difficulty?
It's randomized and the difficulty is easy
It's weird that it doesn't extract all the files. Anyway thank you for the help
what were you doing in game when this happened?
seems different
Talking to a guy in a hotel. I had to select a normal type Pokemon.
That’s what I thought. I’ve seen it in bug reports a couple times
This is fixed btw. Thanks for letting us know 
i cant open the menu or anythinhg
you arent supposed to go to the boat or it freezes you, you have to talk to someone else instead. I am trying to look up who
I'm probably done playing for a while, I'm pretty bummed about losing over an hour's worth of progress. I know it's on me for not saving regularly, but still enough to make me unmotivated.
You're welcome!
if you have auto save turned on, you can revert to a close auto save too
Can you create a #1142871804269052004 with this info as well so dev can take a look
I might, I'll have to check.
Yes
Turns out I did not have autosave on. Heck.
Not seeing where I should be reporting the bug
https://discord.com/channels/302153478556352513/1327384423867613265 Person said to talk to the cops instead
this is the error im geting when trying to fuse pokmon, any chance someone knows ow to fix?
when you open the game, what version does it say?
there is a new post button
6.3.0-beta2
Rip
where did you get that?
?tag fakefiles
Beware of Unofficial Websites That Claim To Be Official.
The only official sources to download the game are here, the game's subreddit or the pokecommunity thread.
If you did download from a fake site, go through these steps:
- Delete all the save files from the fake files. It's not recommended to keep these, as they have bugs and data that the normal game doesn't have.
🔵 Your game folder has a shortcut that you double click namedSavefileto take you to the location to delete all save files. They are namedFile A.rxdata. - Delete any zipped/unzipped folders from there
- Run a virus scan
After doing all the steps, use megaman's post to download the real files: ➡️ #downloads message ⬅️
i see, thanks
-# thankfully, frog hasn’t taken away the beta role yet 
What do I do if I forgot my password
Wut
Well I just rejoined the server after downloading the game from what I thought was the legit website. Damn, at least I'm not the only one
@quasi abyss
huh?
oops wrong server
x2
a lot happened here in the last couple of mins 😅
Welcome to tech support lmao
Blink and you miss things
I was too busy drawing a masterpiece
OK genuine question though, I got it off the first result on Bing. How worried should I be?
if it was a website, its fake
?tag fakefiles
Beware of Unofficial Websites That Claim To Be Official.
The only official sources to download the game are here, the game's subreddit or the pokecommunity thread.
If you did download from a fake site, go through these steps:
- Delete all the save files from the fake files. It's not recommended to keep these, as they have bugs and data that the normal game doesn't have.
🔵 Your game folder has a shortcut that you double click namedSavefileto take you to the location to delete all save files. They are namedFile A.rxdata. - Delete any zipped/unzipped folders from there
- Run a virus scan
After doing all the steps, use megaman's post to download the real files: ➡️ #downloads message ⬅️
@quasi abyss
Okay thank you
very.
Well the good news is that I'm always worried I guess
ok, deleted everything, So long old progress 😭 , but on the good side the starting screen has a whole different vibe,thank you for the help, and luckily no viruses from the fake version
Hi need help by instailsing the game it starts the install untill this error comes:
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
FUCK
For the code for Chromebook how is it supposed to be written?
I've done very simple coding at school for a project but I'm very confused
code? you dont code anything
you enter commands in a terminal, but those are all written in the guide
Oh yeah commands
How exactly do you enter them though? I'm looking at the doc on mobile so I can type it up on the chromebook
step 3 mentions to open the terminal
Okay I'll try
https://prnt.sc/68wdqxIWHe72 just downloaded the game from the downloads chat here . did all the steps correctly . i have windows 10 and i have all the requirments for the game to run but it just shows my my own charcter and nothing else in the background
windows 10 pro?
nope
can you open the game using Game-performance.exe instead
sure lemme try
aaa mb. i see the issue now
sorry for conecring u it turns out i forgot to put in my gpu. my pc was getting repaird and i had the card here so i kinda forgot about it but now i see the issue
yeah a graphics card would be nice to load the graphics of the game 🙂
That’s a new one 
It's not that big of a deal, but there's a place in the S.S. Anne, that you can run into an area you shouldn't be able to. Should I report it as a bug?
It's only that line that you can be in
It’s been reported already in our https://discord.com/channels/302153478556352513/1173685530484031518
and more
(thanks for reporting it though!) You can always double check here
Nice!
Wanted to make sure.
Oml 
I read the rules and it said you can post here to ask. lolol, looks like I'm not the only one that noticed it! XD
We appreciate you reading and asking here before making a new one 
any idea what to do? i had a pretty old download that i tried to update before i realized that the version was too old to be updated. (i think it was like 6.4.0.5 or something)
but when i deleted it and tried to download the latest version, i got this error
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
got it, thanks!
how to evolve evee
#ask-a-bot and “Eevee” not “evee”
how to evolve eevee
not the channel to ask.
sry
I asked for you in #ask-a-bot
Hi, im playing on a 2k screen its not a wide screen, but im having issues to play on full screen
In detail? What kind of issues.
black screen
Hey @nimble flower! If your screen is stuck on black at startup, don't worry, it's normal. The duration of the black screen depends on YOUR computer.
Performance Issues - If you want to improve your performance, read the information in our guides: [More Info](#tech-support message)
Do not click on the window during this, otherwise you'll get the error below and the game will close.
https://cdn.discordapp.com/attachments/308392115338084360/994274889055875142/Capture.PNG
fullscreen doesn't mesh well with this game
your best bet is to play on medium or large and the maximize the window
Yeah but im still having the same trouble if i maximize the window as you said
hi, wondering if theres anyone on that could help with an issue?
then dont maximize, use the corners to drag the window as large as your computer lets you
Suport
this is an issue with your graphics driver
what's up?
I Don t can install the pokemon
?tag cheating
Per this server's #rules, we will not help you with **ANY **code changes or cheats. Game files with any modifications void any tech or game support from us.
Trying to edit code to enable cheats will **NOT **work. Magic boots are only available from in game rewards by catching the 501 Base Pokemon.
The only help we will provide to "fix" your issue is to give you the information to delete your game folder and reinstall using the files in #downloads message. This does not affect your save files.
You try using the instructions in #downloads ? Are you getting an error?
?tag guides
All of our Official Guides to install the game are located here: [CLICK HERE FOR GUIDES](#tech-support message)
i tried debugging because I get an error when i try to re download the game
debug doesn't fix installation issues...
That’s completely separate
i was trying to fix an issue with debug because i couldnt re install the game
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
ah, ty
Hey for some reason game.exe and the other stuff ain't showing up in the folder despite doing the latest download, and I need it for the whiskey version, Is there something Im doing wrong here?
are you using our whiskey video?
Looks like you’re not following the Mac guide
Correct.
the description of the video has the game files you should be using 🙂
Ok I see now, Thank you for the help.
I got no idea on what i did to cause this. Is it just loading?
we have a handful of sprite issues. You might not see the sprite there, but if you go to the pokedex -> sprite tab, you can select a different sprite that isnt blank.
Assuming you are on 6.4.5 of course
ye i do, glad It wasnt a error I caused haha
anyone help me please
you didn't extract the zip before running it
show me what is inside that folder
you might be missing the other folder inside of it
Alt Download
Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info
i need delete that folder?
No tag spritedownload found.
Can someone tell me how to custom import sprites
yeah delete what you have
ok
?tag importsp
To successfully import your own custom sprite, please follow these steps:
Sprite Requirements:
- Format: The sprite must be in
.pngformat. - Naming Convention: Name your sprite according to the game's dex numbering. For example, a fusion of Aegislash and Goodra should be named
329.446.png.
Importing Your Sprite:
- Ensure your sprite meets the criteria above.
- Open your game folder and navigate to
Graphics/Custom Battlers/Sprites to import. - Paste your sprite into this folder.
In-Game Instructions:
- Launch the game.
- The game will automatically detect the new sprites.
- If you have an existing sprite that you're replacing, select the option "Replace All the old sprites with the new ones" when prompted.
Once completed, you can view your custom sprite in-game from the Pokedex's Sprite tab.
the file weighs 1.8 gb is this correct?
You are on an extremely old version it seems. Where did you download from?
I downloaded it a lot
That doesn’t help me 
Can you give me a link to download it again?
?tag android
Check our Official Android guide ➡️ HERE.⬅️ If you didn't follow this guide, DELETE and UNINSTALL everything.
All Android bugs/workarounds are in the guide. If your issue isn't listed, there's no fix. No dedicated mobile version of IF will be developed in the future.
Android
what if the sprite I go to import already is there like a machamp and komm-o sprite, should i put 473.68a when importing it.
it didn't work
What “didn’t work”?
depends what you are trying to do. If you want to replace the main sprite, don't use a letter.
If you want to add a brand new one without replacing, add a letter that doesn't exist
it takes more than 2 minutes to download the android files and extract
Hey everytime i boot the game on windows it brings me to discord and closes the game. How do I just play it?
where did you download the game from?
if you want spanish guide, click here: Spanish
I downloaded it from here
so then in game, when it asks where you got it, select discord. Don't mash A
okay thanks
so if a mamoswine and charizard sprite already exists of it being 274.6a I would just import my sprite as 274.6b?
Correct
Or even the letter m in case you wanted to be extra sure you don’t replace a sprite
I will check back soon on my results
In my Windows, after combat or after leaving or entering places, the screen remains black and it takes a long time to appear in the other place
Use Game-performance.exe to open the game
Did you have an issue or question?
it said to send a screen shot to thech soupport cuase i couldnt run the game i guesse
Did you try opening the game?
The screen said it completed installing just fine. The message says if you don’t see the game files in the folder to report it. But the message seems like everything went well
oh my bad sorry
Hello, how can I speak in Spanish and have my questions answered?
Go to #español
I feel bad cause I know I asked before but I forgot cause it's been a hot minute-
The sprite problem can be resolved by just getting the sprite pack, correct? And if so, where can i go to get it 🫠
most sprite problems are fixed. Do you have a specific issue?
Oh, I'm on an older version and when I pulled up my game it looked like the sprites for fusion weren't loading still, I remember there was a problem with some server being down at the time
?tag update
How to Update to the Latest Version (Windows)
- If you on a version lower than 6.4.1, reinstall in a NEW folder. Don't use your updater, it won't work due to bugs. Reinstalling doesn't remove or require you to move any Save Files. Use the Lightweight installer to install in a NEW folder ➡️ Click Here⬅️
- If you on 6.4.1 or above and updating to the latest version, double click INSTALL_OR_UPDATE.bat to update.
ah yeah use the info above to fix. The sprite server is back
Oooooh ok, awesome, that's good to know, thanks a million Megaman and Sapphire 🤗
Hello, i tried to get my .bat to work and it says my laptop is completley unavailable and it wont let me save
Post screen
ok
but sounds like no empty disk space
how to i post my screen? im still getting used to discord
?tag mobilealt
screenshot
ok
@blazing python Just as a heads up I'm on a Galaxy S24 FE, no big deal going through the alt steps but I just wanted to give a heads up on that in case that helps with diagnostics, i.e. if you guys are trying to track trends regarding stuff requiring alt download methods versus what worked normally as it was meant to originially ^.^
im not trying to sound like i dont know what im doing, but my screenshots arent working, so is it ok to share my screen until i get it figured out?
We don’t have any channels for sharing your screen
You’ll have to Google how to take a screenshot on your device
Or even take a picture with your phone, trust me, I’m sure we’ve seen worse quality 
Nope, the alt thing is an issue with google drive and certain phones
isn't on our end
could i try redownloading possibly?
No worries, but good to know 😊
Has anybody else had a game update issue recently?
This is what I get after trying to update
?tag appfix
The app is being temporarily taken down for a structural redesign. This update is necessary because the game’s updater (not the app itself) isn’t working correctly in 6.4. Please uninstall the app to prepare for the new installation and update process.
Don’t worry—your game files and saves are completely safe, and there’s no need to transfer anything. The InfiniteFusion folder you installed will remain intact, allowing you to launch the game using Game.exe from that folder.
If you’re updating to version 6.4.5 from a version earlier than 6.4, you’ll need to complete a full reinstallation. This will not affect your saved progress. ➡️ CLICK HERE on how to reinstall⬅️
Thank you
Which of the two do I open and what is each one for?
You could. Without knowing your specific issue though, we have no idea if that’d do anything
?tag difference || use “game.exe”
Wondering what the different game files are?
- Game.exe is the normal game. You don't need sprite packs as they are downloaded automatically with the latest sprites as you play.
- Game-performance.exe is the lighter version of the game required to make it work on certain computers. It has long black screen start up and pc/party sprites are invisible until your next game restart. For new sprites, monthly sprite-packs must be downloaded manually.
The one directly under “SaveFile”
All good
how do I solve it
This screenshot shows all of the files already
Why are you trying to rerun the installer if you had all the files already?
🥲
So these files are gone now?
No🥲
If you want more help, just go to the Spanish channel and I’ll help you there
We can’t help you in this channel because there is a translation issue on your end
getting it reinstalled rn
Uh
You never shared a pic of your screen
so idk if that will help
is there any reason as to why newer pixel phones dont seem to work?
im confused and quite possibly devastated
This game is only developed for windows
Everything else is a miracle of workarounds and luck
What specific pixel do you have
9
its just confusing how the old pixels work but not the new ones
ig some modern android shenanigans
Basically that
More or less the game has to interface between the device, the game, and any workaround software
Android workaround has two pieces of workaround, JoiPlay and the RPGMaker plugin
Each new step adds new points of failure
and something in the Pixel 7-9 bumps against one of the other three pieces
Do you have any other device options?
i have a galaxytab s9
Check the android guide
See if its listed in either column
dont see it listed tho so ig its up in the air
oh wait nvm im blind i see it
We use an older version of joiplay and rpg maker also. New versions constantly crash the game so phone support on newer phones is iffy until they can fix their stuff
i will get them to lock in
my infinite fusion says that im on 3.0.2 and the latest version is 3.0.5 but when i update it says the file is private, then tells me it cant find lib/infinitefusionapp.application
?tag appfix
The app is being temporarily taken down for a structural redesign. This update is necessary because the game’s updater (not the app itself) isn’t working correctly in 6.4. Please uninstall the app to prepare for the new installation and update process.
Don’t worry—your game files and saves are completely safe, and there’s no need to transfer anything. The InfiniteFusion folder you installed will remain intact, allowing you to launch the game using Game.exe from that folder.
If you’re updating to version 6.4.5 from a version earlier than 6.4, you’ll need to complete a full reinstallation. This will not affect your saved progress. ➡️ CLICK HERE on how to reinstall⬅️
what does that mean
read the bot message
thanks
ok I got this error, I can't find on google someone with the same problem, is it fixable?
2.9.8.7
Did you modify files/mod the game
?tag appfix
The app is being temporarily taken down for a structural redesign. This update is necessary because the game’s updater (not the app itself) isn’t working correctly in 6.4. Please uninstall the app to prepare for the new installation and update process.
Don’t worry—your game files and saves are completely safe, and there’s no need to transfer anything. The InfiniteFusion folder you installed will remain intact, allowing you to launch the game using Game.exe from that folder.
If you’re updating to version 6.4.5 from a version earlier than 6.4, you’ll need to complete a full reinstallation. This will not affect your saved progress. ➡️ CLICK HERE on how to reinstall⬅️
That’s the app not the game
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
no...but onedrive was doing some weird things until I turned it off, might try reinstalling since that probably screwed something up
good idea
Hey my game just rolled back even though I saved it multiple times
My save also weirdly went from "Random" to "Debug"
Very confused on what's happened
Is your game by chance in a OneDrive folder
Doesn’t matter really
Nope, install was kept in Downloads and save files are still in persistent data / roaming
I've even gone back to the backup saves from around the time before it corrupted / rolled back and they're still missing all the pokemon I caught
Due to the update, WE WILL NOT HELP unless you provide the information below:
Info we need:
- Where did you get the game files from? Discord, google doc from discord?
- Did you update to 6.4 from old files or install in a new folder?
- What version are you on? (Open the game, title screen says)
- What device are you playing on? Windows, Android, Mac, etc.
- Send a screenshot if you can't accurately describe your issue. Often times, it is hard to describe your issue. Send a screenshot so we can see what you are seeing. Especially if you are getting an error.
Just for posterity since its so significant
Downloaded from the disc
ver 6.4.5, downloaded within the past week, 60 hours in
Windows 11
Did you use game-performance
Double checked update from pull on the git updater
Nope
Might be a win11 thing
I’m sending this one up the chain bc its so major
And I am so tired
🫡
I'll give a TL:DR
Game saved,
Left to watch youtube,
Game Crashed.
Loaded game back up,
Save file had rolled back all pokemon in PC but time played on save file kept counting up and seemed fine.
Basically all progress made was gone
Checked backups
Backups were all the same, identical to one another even though all 30 mins apart and I had been playing the whole time. Saved consistently because worried of crashes as is
What crash
Window vanished
what were you doing
Alt tabbed, watched youtube
Did you alt tab during a loading screen
aka a black screem
Nope, saved the game, waited till it was done, waited near poke center, alt tabbed
Crash was here, just between the super weird double backup shit
File size seems a bit weird but unsure if that matters
thank you for the help, and for the advice given to someone else to download to download section to hopefully avoid onedrive issues in the future.
Yall i need help installing😭
I tried to follow the instructions but i dont see an extract all option
?
That's a basic windows function
Idk i dont see one
To make it easier though, winrar is good but for a zip, any computer can unzip
I haven’t touched my pc in ages so maybe im just dumb
Did you right click the zip file?
You are right clicking on the folder right? Should come up as on option there
?
You don't know how to use file explorer?
This?
Wait wait, why do you have 3 copies?
This?
Trophy counter for how many times they thoguht it was broken
Ok
So this cool ass sprite you get after fusing Charizard and Charizard is not here anymore, and it's been replaced by this?
Now this popped up
You should watch some tutorials on how to use windows, might help with this in the future
Press ok
Open the folder it creates with the name it tells you it's creating
And run the updater
Then when it's done
You can play with game.exe
But I would highly recommend learning how to use the PC just as something to help you out
It popped up a sec ago
I already said yes
^
I gave step by step on how to open and play
Mhmm
Yepppp
eASY
I'm not sure exactly what I did but all 17264 PNG files holding the game together visually got dumped into my phones storage and it took about 30 minutes for all 2.6GBs worth of pngs to be deleted
I'm just trying to figure out how/why it happened
Did you use our files in our Android guide?
Specifically from this discord and not some website claiming to be official
A friend helped me set it up using the files you provided
Our files will put all of the the images into its own folder at the end of the installation process rather than leave them in your phone storage
Maybe it was an older version I had ?
I downloaded it awhile back and just didn't realize how many random PNG files were just in my phones storage
I uninstalled the game probably around 7 or 8 months ago
Those files have just been setting there tho
Even our previous guides 7-8 months ago went over all of the images not pouring into your camera roll 
But unfortunately there’s nothing we can do about it now. Hopefully you were able to get them all off
If you want to reinstall, make sure you follow our Android guide
?tag android
Check our Official Android guide ➡️ HERE.⬅️ If you didn't follow this guide, DELETE and UNINSTALL everything.
All Android bugs/workarounds are in the guide. If your issue isn't listed, there's no fix. No dedicated mobile version of IF will be developed in the future.
Hello, new here and need help.
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
every time i try to log in i it freezes and then this message pops up
dont click the game at all while its loading
How do I add the Sprite downloaded folder thing
Like how do I add the sprites to the game
?tag importsp
To successfully import your own custom sprite, please follow these steps:
Sprite Requirements:
- Format: The sprite must be in
.pngformat. - Naming Convention: Name your sprite according to the game's dex numbering. For example, a fusion of Aegislash and Goodra should be named
329.446.png.
Importing Your Sprite:
- Ensure your sprite meets the criteria above.
- Open your game folder and navigate to
Graphics/Custom Battlers/Sprites to import. - Paste your sprite into this folder.
In-Game Instructions:
- Launch the game.
- The game will automatically detect the new sprites.
- If you have an existing sprite that you're replacing, select the option "Replace All the old sprites with the new ones" when prompted.
Once completed, you can view your custom sprite in-game from the Pokedex's Sprite tab.
Although if you’re asking about the sprite pack, you don’t
Also why isn't some of my fusions showing up like my Rattata and my I think it's a Pidgey
What version are you on?
Let me check
V.6.4.5
?tag alts || Might have to change the sprite
To change a Pokemon's sprite to an alternative one, go to their Pokedex entry (this can be done from their summary screen) and go to the "Sprites" tab. Here you can scroll through the different available sprites.
https://www.youtube.com/watch?v=VOY_mxJ-Bx8
Thank you
Hey so I don't know if it's because I updated my phone, but it seems to be happening only after I updated my android phone. I can boot up the game just fine, and im currently in a pokemon center. I can move around all I want, but as soon as I try to do anything at all like leave the center, talk to someone, open my PC, open the game menu, all of it freezes my game. Anyone know what's going on?
freezes permanently? intermittently? or with error?
and by updated your phone, do you mean a software update or you outright got a new phone to play the game?
this isn't even factoring in if you used our files and our guide, which I do want to know as well
@sleek lark
gotta love it when people post and then just vanish
i need help with updating my fusion app?
?tag appfix
The app is being temporarily taken down for a structural redesign. This update is necessary because the game’s updater (not the app itself) isn’t working correctly in 6.4. Please uninstall the app to prepare for the new installation and update process.
Don’t worry—your game files and saves are completely safe, and there’s no need to transfer anything. The InfiniteFusion folder you installed will remain intact, allowing you to launch the game using Game.exe from that folder.
If you’re updating to version 6.4.5 from a version earlier than 6.4, you’ll need to complete a full reinstallation. This will not affect your saved progress. ➡️ CLICK HERE on how to reinstall⬅️
How are we doing Tech supporters!?
Bored at work rn
^this is likely only slightly accurate given most of them are asleep
speaking of which, i now plan to try and go get more myself...after all, i woke up at like 2am for no real reason
So who is going to be tech support?
how do i delete the old app?
Sorry sir I don’t know
thats ok! i have patience XD
I’m the fill in, kinda like a “Boss’ nephew” typa situation
The launcher? Or are you trying to redownload?
Hey Tech support! Whats shakin’?
Hello!
Don’t worry I watched the channel while you guys were occupied
Being on my tech support internship I thought I would help a fella out or two, you know?
uhhhhhh i think so? the one where you can add sprites 😛
oh and do i use game performance thingy if im low end computers?
If your computer struggles with game.exe then yes
thx!
Generally speaking, you’d just need to select it, and hit the delete key on your keyboard
ohhh and then how do i get the new launcher? sorry for all the dumb questions?
?tag appfix
The app is being temporarily taken down for a structural redesign. This update is necessary because the game’s updater (not the app itself) isn’t working correctly in 6.4. Please uninstall the app to prepare for the new installation and update process.
Don’t worry—your game files and saves are completely safe, and there’s no need to transfer anything. The InfiniteFusion folder you installed will remain intact, allowing you to launch the game using Game.exe from that folder.
If you’re updating to version 6.4.5 from a version earlier than 6.4, you’ll need to complete a full reinstallation. This will not affect your saved progress. ➡️ CLICK HERE on how to reinstall⬅️
My teacher always taught me that no question is a dumb question
There isn’t one
As long as I’m understanding correctly
ah
The launcher has been taken down for the time being until Megaman gives it some much needed upgrades/updates
Don’t need to. The game comes with all sprites
then what sprites did i install last time?! XDDDD
Great work Tech Support team!
yeah!!!
Overwatch pfp
Just a new software update. The game just freezes completely.
Hello I'm new and when I tyred to install it shown me this (I just hide my name and family name by the way)
?tag altdownload || your WiFi/antivirus is blocking the installer. I’d recommend just using the alt download below
Alt Download
Use our alt download that has the game already installed for you without needing to run the installer. These files 100% work. No need to transfer files/saves to this at all. If these files are still giving you issues, the issue is on your end, not the game files: ➡️ More Info
What device are you using?
Pixel 7
Sapphire | Tech Support (5/10) is AFK: Sleeping
- 9 minutes ago
I got my installation from thins link https://pokemoninfinitefusioncalculator.net/rom-download/ - do I need to re-install or is it fine
not a rom. so thats fake files and a reinstall please
On route 22, probably a stupid question but am i supposed to be able to get on the southern wall by walking on the elevated tiles with the three rock texture? Probably not but just in case. I don’t want to submit a false bug report
fun fact -- there is an existing bug report for things like this. it's called https://discord.com/channels/302153478556352513/1173685530484031518
Oop
Thanks, i looked up route 22
🫡
Go to bed
i just woke up
after far too long assuming it was just the zone I was in, I finally realized every trainer now has random normal type pokemon instead of what they had before. I tried using the help man to re-randomize trainers, but that did not fix the issue.
Hey @desert moth! Do you have questions about Randomized mode? Find more info about it and its various settings on the Wiki: HERE
Note: Your 1st save file is locked to Classic Mode. To see the randomizer settings, create a 2nd save file.
Anyone know why route 33 is just not there
Hi, i have a problem, i fused houndom gliscor on my game but it shows me only one of the two custom sprite that he haves, how do i put his sprite in the game?
I think this also should go here.
Had a ralts and a ditto in daycare. NPC outside tells me there's an egg, and I need room in my team to get it.
I go inside, swap out the pokemon currently in daycare for another pair, and when I go outside, I am no longer prompted for the egg which has seemingly dissapeared. Should I make a bug report about it?
?tag randerror
When randomizing the game, you can only randomize Trainers and Gym leaders if you are playing Classic or Randomized Mode.
Randomizing trainers on Remix and Expert Mode will crash trainer battlers.
Steps:
- Go to a Pokemon Center and talk to Help Man (guy in black suit)
- Select Advanced Settings -> Randomizer Settings -> Turn Trainers/Gyms OFF
hello everyone, I just downloaded the game from a website that call itself the official website then I got the warning from the game that no such thing exist, to uninstal it and be safe do I just need to erase the folder that contained the downloader ?
?tag alts ||| if its not in there, it is not in game currently
To change a Pokemon's sprite to an alternative one, go to their Pokedex entry (this can be done from their summary screen) and go to the "Sprites" tab. Here you can scroll through the different available sprites.
https://www.youtube.com/watch?v=VOY_mxJ-Bx8
pixel series is incompatible
7, 8 and 9 have never been functional with the game since we started tracking what devices work
?tag fakefiles
Beware of Unofficial Websites That Claim To Be Official.
The only official sources to download the game are here, the game's subreddit or the pokecommunity thread.
If you did download from a fake site, go through these steps:
- Delete all the save files from the fake files. It's not recommended to keep these, as they have bugs and data that the normal game doesn't have.
🔵 Your game folder has a shortcut that you double click namedSavefileto take you to the location to delete all save files. They are namedFile A.rxdata. - Delete any zipped/unzipped folders from there
- Run a virus scan
After doing all the steps, use megaman's post to download the real files: ➡️ #downloads message ⬅️
thanks, all done
@quasi abyss
why does the cmd say error and fatal?
without a screenshot of the cmd we have no idea
We know how to read it
oh ok
actually nvm it says updating files now ...
2000/20000...
im gonna be stuck here for a while
How to download this game I'm still confused
Hey @frigid nova! You can download the game from: [#downloads](#downloads message)
If you need a guide, they are located: [HERE](#tech-support message)
someone here told me to do "C:\Users%loc24%\AppData\Roaming\infinitefusion" to find a corrupted save data, but i press ok and this happens. What do i do.
loc24 is my username
double click your savefile folder in your game folder
same thing
Morning. Yesterday, I brought the issue about Strength not working and someone suggested version 6.4.5. I got the version and it's still not working.
help man, fix game
if that still fails, then make sure you have 5 badges to be able to use strength outside battle
Not working or missing strength
Ohhhh. Thanks, it's the badge. Only got 4. Thanks
what do you mean by same thing
well your first mistake is attempting to run a file location
okay, so what am i supposed to do
Why on earth are you doing it this way
just open your game folder
Like in your file explorer
and show us that
?tag save
Your save files and backups are in: C:\Users\YOURNAME\AppData\Roaming\InfiniteFusion
- The game folder includes a shortcut to the location above named
Savefileyou can double click. Each save corresponds to a slot (e.g., Slot A saves as File A.rxdata). - To transfer, copy the save file to the same location on the new device.
- For non-Windows devices, refer to the workaround guide for your device.
https://cdn.discordapp.com/attachments/700790080175996938/1327016763719684226/image.png?ex=6781882b&is=678036ab&hm=f10dd293ef9e2c0e6a8b1944e6a5a2e0e5539ca0fe75de7a0f948414df861b88&
?tag mobilealt
thx so much
help, i didn't touch this game for a long time but when i try to update it?
and my current version is not that old
(for fellow porygons and helpers, this person was answered in general chat)
that being said, don't double post unless directed to
Active debug mode¿
?tag debug ||| read that. its the only way to obtain debug
Magic Boots are an IN GAME reward for catching all 501 Pokemon in a non-randomized file (Dex number 1-501). After doing so, the Developer in Celadon will reward you with them. Putting them on will unlock DEBUG options that you can play with.
Use ?tag proof to see how you get the Dex Completionist Role for earning the Magic Boots in Discord.
alright, you need a break
?tag mobilealt
I cant find game.exe
This is already explained in the guide
?tag disconnect
Disconnect Error via Installing
This is due to your network not being stable and dropping connection while downloading/updating the game.
Fixes
- Try again until it works.
- Use our alt download that has the game already installed for you without needing to run the installer: ➡️ More Info
The Alt Won't Solve Everything
- Check your internet. Avoid Hot Spot. You might think it is stable, but it is __disconnecting __ for a reason. Restart your internet!
- If you have multiple Wi-Fi networks, try switching between them.
- Don't install in a OneDrive folder. This breaks save files, corrupts sprites, and reverts a lot of data. We recommend to install the game on your Downloads folder as OneDrive does not sync there by default (unless you enabled it)
- If using a VPN, consider turning it off or changing locations.
https://cdn.discordapp.com/attachments/308392115338084360/1197315232041807952/image.png?ex=678795f4&is=67864474&hm=32a7efca691f26245380709615ce33f93574c5dc2feaea8a47f8cec19bd3817d&
?tag mobilealt
it wont let me update the fusions app on my computer
telling me the file it has to access is private
?tag appfix
The app is being temporarily taken down for a structural redesign. This update is necessary because the game’s updater (not the app itself) isn’t working correctly in 6.4. Please uninstall the app to prepare for the new installation and update process.
Don’t worry—your game files and saves are completely safe, and there’s no need to transfer anything. The InfiniteFusion folder you installed will remain intact, allowing you to launch the game using Game.exe from that folder.
If you’re updating to version 6.4.5 from a version earlier than 6.4, you’ll need to complete a full reinstallation. This will not affect your saved progress. ➡️ CLICK HERE on how to reinstall⬅️
thanks
old pc borked, using a borrowed one (stole my brother's) and started an IF playthrough, how might I save my progress and move to new pc
?tag save Use the info below
Your save files and backups are in: C:\Users\YOURNAME\AppData\Roaming\InfiniteFusion
- The game folder includes a shortcut to the location above named
Savefileyou can double click. Each save corresponds to a slot (e.g., Slot A saves as File A.rxdata). - To transfer, copy the save file to the same location on the new device.
- For non-Windows devices, refer to the workaround guide for your device.
https://cdn.discordapp.com/attachments/700790080175996938/1327016763719684226/image.png?ex=6781882b&is=678036ab&hm=f10dd293ef9e2c0e6a8b1944e6a5a2e0e5539ca0fe75de7a0f948414df861b88&
update did not work still.
when you put the file into "Sprites to import", when you opened the game, did it say it found a sprite to import? If not, the sprite was in the wrong format
also screenshot of your Pokedex -> sprites tab would help
It said it found 4 custom sprites to be imported
So that means you put 4 files there to import
Yup, now go to the pokedex -> sprite tab
Also when you open the game, what version does it say it is?
v.6.4.3
Hey @red moon!
How to Update to the Latest Version (Windows)
- If you on a version lower than 6.4.1, reinstall in a NEW folder. Don't use your updater, it won't work due to bugs. Reinstalling doesn't remove or require you to move any Save Files. Use the Lightweight installer to install in a NEW folder ➡️ Click Here⬅️
- If you on 6.4.1 or higher and updating to the latest version, double click INSTALL_OR_UPDATE.bat to update.
Someone know what does that mean?
you did not follow our andriod guide
?tag android
Check our Official Android guide ➡️ HERE.⬅️ If you didn't follow this guide, DELETE and UNINSTALL everything.
All Android bugs/workarounds are in the guide. If your issue isn't listed, there's no fix. No dedicated mobile version of IF will be developed in the future.
But it was working just fine before the update??
Did the update make pixels incompatible??
quite a few pixel models have never worked
some pixels work. some don't
i have a pixel 3, it works on mine
but every update breaks compatibility a little more
Like this
and you can launch game.exe without issue?
you also said you were updating from what version were you updating?
Yes I can launch the game with no issues and I was going from v.6.4.3 to 6.4.5.
(hey, im on mobile so i can't check this, but can you use your game folder to see if people are meant to have more than 2 .dlls? that test + the pain fried my brain)
yup i also have two
onedrive will break your files
we recommend to install the game in your downloads folder for this reason
that is also why it is saying it failed to delete that folder, onedrive wants to keep it
-# one drive moment 
Do you know how you did a fix after updates??
there is no fix
some phones work
some phones don't
you're most likely using an incompatible pixel model
sino's is on the comptabile list
so just delete it then redownload it again or remove it from onedrive?
Ok but I'm just confused why it was working before the update, but not after. And they said compatibility breaks more after each update
So I thought maybe they found a way to fix it
again, this game is made for Windows only. Android only works depending on your device's compatibility with joiplay. Joiplay seems to not support your model more and more. We can't do anything about it
move your InfiniteFusion folder to your downloads folder and try the update again.
now i got this screen
yeah onedrive broke the files
do you see a folder named .git in your folder?
It’s a hidden folder by default
I see a ".gitignore"