#tech-support
1 messages · Page 326 of 1
look the only 2 ways to deal with it are 1 accept it and move on or 2 make the game from scratch on your own
you can make a suggestion but that's about it
people have made suggestions on debug before, they have all been shot down'
if u dont like it play a different game
I know that's just the closest thing what the person asked for
I forgot to click reply
the difference i s we are not a big company we are a 1 dev game
hello I dont know how to enter the game in computer
How to install on android ??
Hey @inland pulsar! Our Official Android Google Doc guide can be found HERE. If you didn't use this to install, delete and uninstall EVERYTHING you have:
Keep in mind, this game is not made for mobile! ALL Android bugs/workarounds are in the guide above. If it isn't listed there, there is no fix for the issue. No dedicated mobile version of IF will be developed in the future.
the download is stuck receiveing objects at 30%
anyone got an ideas on how to fix, thanks in advanced
there is no issue so nothing to solve
Hi there, I am not 100% sure if my infinite fusion on mac can be updated? I dont want to update my Wineskin and cant play. On the written doc it says that it is not compatible with Sonna 14.5 but that was for last update. Thanks in advance.
we don't have a written doc for mac
only a video now
the game can be updated without issues .. if you update your mac to sonoma 14.5 it probably wont open the game anymore
The video does have a written doc doe
its in the description
Thats pretty funni cause I am on sonoma 14.5 and i can still run it flawlessly. I just have the older wineskin version
yeah, i think megaman has changed to winestable? or was it from winestable to wineskin ... dont remember exactly
yeah so dont update the file i guess and wait till it actually works?
yeah, wine needs to be updated to support sonoma 14.5
alr bet thx
You can update the game with WineSkin if you didn’t figure it out yet
I downloaded the game but when i try and open it says 'Error opening OpenAL device
you need a sound ouput, plug in some speakers or headphone
No i am just concerned about the compatibility issues of the more recent one. Cause some say that it is incompatible currently. The one I have is an older version
that worked thanks a lot
Yeah you don’t need to update WineSkin to update the game. They are separate. If your current WineSkin version is good and working, no reason to change that, but you can still update the game
ah
The problems were with WineSkin version and Mac, not the game itself
okay so i just update the game file and not the operator and i am fine
i just finished a run and have an exam in like 3 hrs lol
My WineSkin tutorial show how to update the game if you need. Timestamped here: Link
Damn love that video doe, thanks for that.
Basically just telling WineSkin to open the updater file
Literally saved countless hrs omg
Do i want to replace the game folder with the new one btw? cause mine says 5.3. Or should i just do the .bat
Nvm, the video is the GOAT
lol
megamans guide are 99.3% perfect ... literally everything useful is explained 😄
Literally easiest and efficient way to update no kidding. Even I am learning computer science and i have no idea what is going on
hey mega ik u have nothing to do with the infinite dex website but could u look at a error code and tell me if its a me problem or if its a website problem
?tag calc
Pokémon Infinite Fusion Dex. Filter fusions by Pokémon, artist, types, abilities, and moves.
try looking up a fusion on the website
Paste the url here of where you get the error
Could be an issue with a specific page
Idk how to work the site but yeah could be specific pages are down
tf bruxish/steelix worked
Could be doing maintenance on the site or their site slowly going down
But either way out of our hands
So is there only one mankey paw in the game
Probably prepping for new sprite packs. Don’t worry about it too much
u can buy em for like 17k at sabrina's city
near the pokemart at night
What city is that
the middle one
Kk
Saffron
Oh the the rocket guy is only there at night
ye
do u have long hair?
u seem like the type of guy to have long hair
lol no I don’t like long hair on myself
damn i was gonna ask for tips growing it out lol
I'm having difficulty finding the file to update the game, I'm on version 5.3.0.7
?tag update
If you are on version 5.3.1.2 and higher, you can go to your game folder (where Game.exe is) and double click INSTALL_OR_UPDATE to update to the latest version.
For older versions or if you are missing the file above, you can't update your files. You will need to install the game in a new folder using our guides (this doesn't delete your save): [HERE](#tech-support message)
thanks
Any reason why my title screen liads sooo sloe even after using the launcher to preload, im laumching the game.exe tho and download sprites are off, preload doesent even launch all the time, when it does its slow too.
i7 8700 cpu and rtx 3060
Preloaded only works if you open game-preloaded
Preloaded will always have a long start up time also
Black screen duration depends solely on your PC, but with preloaded you sacrifice long start up time for in game performance
Even titke screen resets (withiut closing the game)
also, graphics card is less important than CPU and RAM performance
32gb ram btw
Yeah i7 kinda old. This game is all on processor and on the fly calculations
i have 16 (on a laptop) and the game runs fine 😄
But yeah preloaded is your only hope. Preloaded is the low end version of the game
If it doesn’t work with preloaded, no other optimizations can be made to the game itself but your computer instead
actually, when was the last time you actually restarted the pc? not shutdown, but restart
I speedrun the game and i return to title screen and back ingame to reload gym leaders pokes, but it takes 2-4m to load
Everyday, so its not that
Allright 😅
Yeah preloaded will always have a long start up time. It isn’t the version you want to be reloading with
So game.exe is the best one?
It is the intended way to play yes
Preloaded is the low end version for ppl that can’t run the normal game.
@blazing python do you have a quick solution for this kind of error?
im literally clueless after some tries
Well it says right there on the screen a file is missing
yeah, i saw the game folder, the file is there
i also told that person to delete this file and rerun install or update
Just like other ppl, provide more info next time lol
i also checked their save file folder, it had some files that werent supposed to be there, but that issue was also solved
But they probably opening the game with a shortcut vs the game folder. They might have the game shortcut pointing to the wrong place
This error wouldn’t appear unless the file is missing
that was the original game folder (i also told him to delete the useless "GameDefault" file
this was the savefile folder, i told him to delete the Game.rxdata files, both of them
andd the error still persists
Seems like they had an old 4.9 version
That is the only thing that creates Game.rxdata save files
yeah, but as said above, i told them to delete the game.rxdata files
Yeah so they probably updated their 4.9 to 6.1.4 and the data is bad
That is why they need to install in a new folder vs updating their old folder
hmm, i told them to delete the old folder and fresh install on desktop or downloads if they havent ....
got no response yet
Yeah easiest solution would be for them to download the zip from the repo and open to see if it even works but I suspect his save files won’t be compatible
condiering the date of the files they should work
Not if they were updated from 4.9
the oldest is february 7th 2023
they could have downloaded legacy on that date also
dont really know without more info, but yeah just download the game from the repo zip and open it and problem solved
maybe i get later a response again if the fresh install worked
hi, i'm trying to install the game via the installer in the downloads channel, but it keeps giving me this error, can anyone tell me what i did wrong?
?tag disconnect
The game requires stable internet to install and play. Your internet connection dropped as it was downloading causing the error. You can either:
- Try again until it works.
- Use our new app installer with more network code and it provides an alt download link to install the game if it fails. [More Info](#tech-support message)
Hi,I am having an issue with the game. I was able to do a whole session a few hours ago but now that I want to get back onto the game,my save file has dissapeared and i get this error message when I try to start a new one
says you have bad data in your savefile folder
i will change my wifi and try again, thank you
Can you open your game folder, open SaveFile shortcut, and send a screenshot of the items in the folder
@blazing python
For whatever reason, your save file is having issues.
Only fix we have is to delete. This doesn't happen under normal playthrough, so not sure what happened to yours
I used the multiplayer mods that someone uploaded to the subreddit a few days ago,it has a launcher where you can auto install the game so might be it
1: We dont help with modded files
2: We don't have official mods and no telling what mods do to your save and what they are compatible with
So if you want help, go to that person, but nothing we can do
I am going to do a clean install and see if it works
so some random reddit user uploads a multiplayer mod for a game which isnt able for multiplayer .... and other download them and then complain why their save files are broken ....
Ah the dev was in here not too long ago as well. they have an "interesting" approach to multiplayer.
the setup requires to much manual interaction
and you have to sign up and create credentials for something they are using too
Yeah for Redis. A very controversial company. facing multiple lawsuits right now.
is there a file or package or anything that would install both the game and sprites together for me?
i kinda wanna get both done at once
(on pc)
Nope, game and sprites are separate. Our App Installer can do it from menu options
ok
as long as you have a stable internet connection, and no issues while playing - there is no need to install sprites yourself.
oh
Apparently there's a glitch when surf fish texture won't load. I fixed it by copying boy_fishsurf_offset.png to Graphics\Characters\players
Moved this here: https://discord.com/channels/302153478556352513/1245781770218115072
just thinking back ... you remember where you got invisible by using the pokeflute? was this the same issue? like youre on the bike and use pokeflute you got invisible?
yeah the texture was missing for that too and readded
im thinking its more like the game had to use 2 spritesheets at the same time
the game has 2 folders for textures. so one folder has them, the other does not
ah okay, so just a missing file and not conflicting by using 2 spritesheets together
Yeah not all sprites from Graphics\Characters are in Graphics\Characters\players
so when Frog changed it to use Graphics\Characters\players not everything was moved
the website's download says this site can't be reached
From step 1?
yea
I clicked it and it loads to MediaFire just fine
no i mean after mediafire loads and i click the download button
it says this site cant be reached
Same, seems to be on your end.
well so uh, how can i fix this
i can upload to google drive, just the haters in the community ruin it for everyone
get better internet? ¯_(ツ)_/¯
yea please do that
they report the google links, so that is why we dont use it
nah for some reason mediafire just doesnt work for me
or if u can upload the zip as a file here
Try this one: HERE
What does this mean?
The game was working perfectly yesterday.
Plug in headphones or speakers
I see.
yea works for me
ty
game cant find a sound output (as explanation)
mediafire just hates me idk why
probably add blocker?
yeah i only use mediafire for backup links, but as mentioned, haters were reporting the link to google so the links get taken down
oh. then uhh, what about using MEGA
its also a popular file sharing site
i dont think you can report stuff uploaded there
well my whole mega account can be taken down and i use it 🙂
uhh
but hopefully you dont need to redownload so mediafire it is for now
mediafire is kind of a lawless land 
bruh
the IF setup has 51mb ....... discord basic nitro only allows 50mb ... 😄
bruh
ok so i downloaded the zip file
now do i just run the batch file
or the other exe or something inside the Lib
Extract it first
and then just double click InfiniteFusionSetup
did you really EXTRACT it and not just opened in winrar?
just making sure since 70% doesnt know the difference between extracting and open in winrar
someone asked for a new phone cause their phone doesn't support the game. So we see a lot of weird things
"hi, i extracted and run the installer but it doesnt work"
thats like daily here ...
"My screen doesn't look like the video" is common
but the new app update was yesterday, so we will see if we see any:
"My app is stuck, what do i do" or "how do I fix remote origin error" messages
"wheres the update button i dont see it"
the big fat update button in the middle in question:
Oh yeah, saw that yesterday lol
lol
but interesting that I have seen a lot of 2.9.3 versions. That is pretty old
Either they haven't updated or the fake site is giving them this version
but weird it is always that number
people dont realize you pulled out 20 versions in 1 week 😄
yo guys
it just issued me a warning saying NOCDRIVE
basically my games folder is not in my C drive
thats fine right?
i put that in there because it normally doesn't perform well outside of your main drive
after that you can drag it around where you want, but it decrease performance
how?
longer loading times
it is easier to just download the game in your Downloads folder
if it even starts since other drives might have write/read access permissions
if your D drive is your main drive then should be ok
Normally it is the C drive, so it is always going to give you that warning
But you can press OK to proceed
like i mean, documents, downloads, pictures and videos. all these main folders are assigned to my D drive(I did that so that C drive can have some free space, since C drive contains all the AppData and stuff)
Permissions should then be adjusted properly. But just try and see what happens 
yeah just install it wherever you want. If the game is slow, then you need to move it
ok
TFW 2d sprite game needs m.2 nvvme
?tag speedup
Speed up has changed in 6.1. If you want to speed up your game, hold Q (or Spacebar if you are on Preloaded).
If you would like to change it to a toggle or higher speed, it can be configured from in-game settings: https://cdn.discordapp.com/attachments/700790080175996938/1245790652336439357/image.png?ex=665a0875&is=6658b6f5&hm=50bcf70b37c7ff666a2852dbb6f8dfc9a6bf5770615d0219af7ee6bbe3972cd5&
there was another tag I wanted to make, but forgot
the heck
open the errorlog on your desktop, it will show more
I believe this is an internet issue downloading the game
where do i find it
yeah this is from connection dropping from the download repo
oh
So issues with MediaFire and now our game repo 😅
how do i get it to try again?
close and reopen the app
oh ok
i think that in that scenario i disable the install menu. So maybe going to settings and clicking the << button might work too. Should take you to the home page and have a big install button there
how to debug?
hello, i just tried downloading the game for the first time, but when i tried to run it it didn't work, and i don't know whats wrong
we need more info to help. We have 2 installers and multiple platforms. Not sure what you tried or opening
?tag debug Read the info below
You can enable Debug Mode by catching all 470 base Pokemon in a non-randomized file. After doing so, the Developer in Celadon will reward you with Magic Boots. For an additional reward you can ping a moderator to give you a cool dex completion role, proof screenshot required.
enter
oh
i guess it didnt work for me before coz i tried doing it when it was doing a fusion
now it did
it can take a few inputs to register
windowns 11 i get "error crating openAL context" when launcing "game.exe"
Plug in headphones or speakers
The game is detecting no audio device on your computer
Is anybody else experiencing softlock when going to the Kin island and battling this person?
Not a soft lock. It freeze but It proceeds with the battle after. Some ppl it is 45 seconds. Others 2-3 minutes
We have a bug for this though
Oh why's that?
Not sure, I didn’t look in the code to see why it is happening
is there anything i can do?
What did you do to it is the better question? 😅
i didnt download the sprites and now i want to know where to download them and add them to my game
Hey @ripe widget! All of our Official Guides are located: [HERE](#tech-support message)
The game automatically installs them as you play and encounter Pokemon.
No, you didn’t decline it since it isn’t part of the installation of the game
but am i able to?
But if you do want to install them all at one time, the guides and the optional sprite packs are in #downloads
guys in pokemon IF is it completely based on the kanto region?
does it immediately add them all?
in the sense, first gym leader is Brock?
No, you have to manually install them or use our app installer to do it for you
For the most part yes
uhh
There are story changes but the gym leaders are the same ppl
and same types right?
Depends what you selected when you started
wot
Your first save is locked to classic mode so no changes
oh
Other modes like remix, randomized, or expert changes the Pokémon and in remix the typing
No but idk what you want me to answer you with
Idk if you want spoilers or what answer you want lol
This game isn’t just kanto neither. 2 regions map wise
Same order
so its rock, water, electric, etc?
Order doesn’t change in any mode
alr good
thanks, i got it working now :)
nvm i got it
Any idea how I could fix this?
Open the megaman app, go to settings, click open game folder.
Delete the data folder (this doesn't delete your save)
Then back in the app, go to Installation Menu -> Update Game
Alright, I'll try it.
yes, but that is not tech support
oh right my bad
i downloaded the sprites, added them to my game, but now its stuck on black screen
How do I fix this error?
wait. preloaded trades a longer initial load time for shorter in game load times.
ok
By following the android guide.
how long does it usually take?
depends on your hardware. no way for us to tell
ok
?tag android
Our Official Android Google Doc guide can be found: HERE. If you didn't use this to install, delete and uninstall EVERYTHING you have and follow the guide.
ALL Android bugs/workarounds are in the guide above. If it isn't listed there, there is no fix for the issue.
This means you didnt use any of the files our guide tells you to use. Read the bot above^^
It's still not working
I did what it said to do
Please help me
Same error message
mr fuji isnt at the top of the pokemon tower any idea why? already beat teh 4th gym and got the sylph scope
Uninstall joiplay and rpg maker completely and reinstall the versions we provide
That error only happens when you use the wrong versions. No other reason
any idea about mr fuji not being up ther?
oh nice
I GOT IT WORKING
Tysm
Umm i’m stuck on the loading screen
Nvm
My buttons are weird like my left dead is my right dpad and my right dpad is my left dpad
if you read the bot, it says ALL FIXES and workarounds are in the android guide
Your issue with left/right arrow included
Where?
?tag android
Our Official Android Google Doc guide can be found: HERE. If you didn't use this to install, delete and uninstall EVERYTHING you have and follow the guide.
ALL Android bugs/workarounds are in the guide above. If it isn't listed there, there is no fix for the issue.
hello, i download the game via a virtual machine on my macbook air m1 chip and it says i need a graphics card that supports opengl 2.0 is there anyway around this?
No, your VM needs to have a graphics card that supports opengl 2.0.
Also why use a virtual machine? You can install directly on your mac
nah the game only works on windows
unless they came out with a version i dont know about
i just found the video to download via wine
i wrote the guide for Mac (and all others)
yea just saw that
im gonna try it later since i was trying to get it to work via utm
kinda bummed it didnt
but ty for doing that
godsend
ur amazing
wheres the google doc?
?tag guides
All of our Official Guides to install the game are located [HERE](#tech-support message)
The mac video has it in the description
ty
this might be my final question and im sorry about all the bugging but is wine up to date with 14.5?
cause im on 14.5 😢
i mention in the doc when it updates. Should be tomorrow an update to see if anything changes
yeah Mac updates have been breaking Wine more frequently
goddamn apple
I was using WineSkin vs just Wine, but their update broke it
and now it broke this one lol
If you ask that same exact question in #ask-a-bot , the bot will tell you what files to replace for custom trainers
If you want to know where are custom trainer sprites you can use, the sprite pack named Full Pack in #downloads message has them
looks like the trigger for the bot is how do I change not how do i get my bad
My game is stuck with a black screen, how do I fix this ?
you wait, its loading
the time depends on your pc
Ok oki, thank you.
its loading just give it a moment
That is what adonis said above...
Brief question... I updated the game (using the app.) Do I need to reinstall the sprites or nah?
Nope
Nice. Cheers!
Sorry for putting what I'm about to say in bug reports earlier - but in my game the map goes black in certain areas but will show items and trainers. How do i fix this?
No worries! You can delete your game folder (this doesnt delete your save) and download from here: Link
If the issue still persists after, your computer is the issue. It cannot load the tile sets. Restart your computer, Look to update your graphics driver or not play in full screen
What version of the game fixes the long loading time in between houses again?
?tag preloaded
Preloaded is only for computers that perform poorly or if you want to play 100% offline. Otherwise, open Game.exe and the game will open without crashing.
Preloaded doesn't work out of the box. You need to set it up using either of the two guides below:
its not a fix, but it can help on slower hardware
Thx
have you tried the performance fixes?
Is it possible to make pvp fights
I want to fight my brother
We both play on android
you need to use showdown
you can use showdown and send your team to it
Not in game
?tag showdown
Infinite Fusions Showdown Server : https://play.pokeathlon.com/
?Tag showdown
Infinite Fusions Showdown Server : https://play.pokeathlon.com/
Whenever I finished the league my game visually froze but not audio as the music still played is there anything I can do (I'm on Android joiplay)
Hey @elfin gull! Our Official Android Google Doc guide can be found HERE. If you didn't use this to install, delete and uninstall EVERYTHING you have:
Keep in mind, this game is not made for mobile! ALL Android bugs/workarounds are in the guide above. If it isn't listed there, there is no fix for the issue. No dedicated mobile version of IF will be developed in the future.
see above ^
Thx
guys i think i messed up with something and idk what 😭
?tag cheater
Per Discord Rules 23 and 24, we will not help you with ANY code changes and game files with modifications void any tech or game support from us.
Trying to edit code to enable cheats will NOT work. Magic boots are only available from in game rewards by catching the 470 Base Pokemon.
Reinstall your game by deleting the Data folder (this won't delete your save) and run INSTALL_OR_UPDATE.bat.
a
my game never downloads how do i do it
?tag guides
All of our Official Guides to install the game are located [HERE](#tech-support message)
If you have a specific question let us know. Your question is pretty vague so not sure what you looking for or what device you trying to play on.
can someone give me the app link
It is in: #downloads
**(NEW APP INSTALLER) **- All-in-one installer and launcher for the game! Stay updated on game and sprite updates.
Quick Guide:
Guide with Pic + Video
- Download the zip: Download Link
- Right click the zip, click Extract All, and Click Extract
- Double Click InfiniteFusionSetup.bat
- Click Install and the App will be on your Desktop.
How do I unlock it ?
Try updating by use the zip above and running the setup is admin mode
I have already done that
The error specifically says it is failing because it thinks it is a virus
Check your anti virus
Yeah but my antivirus didn't show up
can someone help me trying to install i cant get it to work
All of our Official Guides to install the game are located [HERE](#tech-support message)
yeah i went step by step with the video
So what part you having issues with?
but like i didnt get one of the same popups and my installer looks different
Well I only know as much as you tell me in chat so not really sure which installer you downloaded or which video
i got the app on my desktop but my app looks different then the on in the video and i cant get the game to instal
That is fine, but a window should have opened. Did you close it on accident?
there wasnt a big instal button so i had to go into the instal menu i set the location as my downloads folder and ive been stuck like this for like 15 minutes
this is the only thing that opened withit
Yeah so your anti virus blocked it as mentioned in that error
Your anti virus blocked the connection to the game sever
You can close this window and the app should throw an error too afterwards
i closed that but i didnt get another error on the app
It will eventually, it is still trying to install it but won’t work. Might as well close the app
Use the following to add the app to your windows defender: Guide
I got fusion running on my phone and it's been playing fine but now I'm getting this after I try to get past the title screen
Did you try changing out a trainer sprite?
No
Something changed the sprite on your game files and is causing this error
Only way to fix is to fix the sprite
The only thing I've messed with as I saw all the asset sprites got lumped in with my art folder in my phones gallery
Tried to move em to their own folder and now I'm getting this
Yup that messed it up
The android guide goes through how to get the sprites out of your gallery
But any changes you did to the sprites directly alter the files in the game so you need to reinstall the game to get the files all back in place
Fuck
Alright
is there a reason why my app looks like this
Handful of things. Your computer might be blocking it still since the message at the bottom comes from our server.
So connection to the server might still be blocked
i tried to follow that guide but i cant figure out whats still blocking it
I have something easier to do
i went through the smartscreen guide and turned off all that and norton is saying anything when i open the app or hit install
Oh you have Norton
Norton requires a lot to go through. It isn’t windows defender messing it up, it is Norton 100%
is the rest of it on that guide?
To make it a lot easier, download using our alt guide: Guide
Network Issues Installing Developed by: megaman [Tech Manager for Pokemon Infinite Fusion] If you get redirected here, your network keeps dropping connection to our game repo. Use the google drive link below instead. How to setup the Alt Download: Download the game from Google Drive instead...
I need to update the Norton instructions
I'm sorry to pile more on but do I need to delete my current version of IF before I download another?
so should i just unistall everything and start using this download?
where did you get the 130.362.png file from?
I reversed the name so it would replace the autogen
do i need to get it from somewhere else
Lets just make it super easy.
InfiniteFusion\Graphics\CustomBattlers\indexed\362\362.130.png The sprite exists here (in the correct format, size, etc).
Right click and copy and paste it to:
InfiniteFusion\Graphics\CustomBattlers\indexed\130\ and rename it to 130.362.png
After that open the game. It will NOT say anything about finding a sprite or replacing.
You would need your save file (if you had one) and move it to the new folder.
No, you can follow the steps in the guide. It includes how to add it to the app
when I open index all that is there is a file called .gitkeep
Yeah that's why I wanted to know if I needed to delete the current version beforehand
i went through and download the file but when i go to change the linked files i get this
you need to extract the zip you downloaded
I'll be honest I was only like 10 minutes in it doesn't matter that much
i did
can you share a screenshot of the folder you tried to link
like the files inside of it
yeah give me a sec im gonna try and redownload them
that is odd...
Well you can move that 130.362.png you created and got from the Daena site and move it to InfiniteFusion\Graphics\CustomBattlers\indexed\130\
that means your game has 0 custom sprites
it would only be empty if you've never played
I have 20 hrs on my save file
you sure this is the correct game folder you are using for the game?
this would explain why the sprite is not sorting neither
I suspect you have multiple game folders now
Are you opening the game from like an icon or shortcut somewhere?
Yeah I have a shortcut on my taskbar
right click it, right click where it says Game, and click properties
then there is a button that says Open File Location
This where where your game folder actually is
Thank you man I'm sorry for the misunderstanding
ok so i actually got that file to work and it took the file but now my app still looks like this
got it, yeah you might just not be able to use the app until I update the Norton guide. Someone elsed found how to make it work with norton but need to update the guide
So you can play but opening that folder you have and double clicking Game.exe
it shouldn't but depends on norton. Norton is very messy 😅
But you can save in Pallet town very early on and see if it saves. If it works, you are good 🙂
You are goated dude thx so much I got a cool water dragon now
Lets go!
This happens when you are clicking on the screen a bunch as the game loads 😅 it is sensitive.
when the intro video pops up, press Enter. The game has no mouse interactions
it freezes and crashes when i hit enter too😭
Well... seems like your computer really doesn't want to run the game 
yeah seems like its not meant to be
I have only 1 solution left if you want to try it out
i mean maybe
Use the files in the video below instead. The link explains more:
- Prepackaged Tech-Support Game Files: [More Info](#tech-support message)
This is different from the prior link cause it was the base game. This one is EVERYTHING setup for you
im gonna try it
It also has the other version of the game setup where it requires all sprites to play named game-preloaded. So you can try Game.exe first. If not use Game-preloaded.
ok
Is it still impossible to play on macos sonoma 14.5?
I do't know if this is fixed with the newedst verion or not, but I caught a bunnery before triggering the bunnery finiding quest
and no porf oak;s aide won't give me the reward
You have to do it again after you got the quest for it to complete. If you did it prior to grabbing the quest it doesn’t count
Do you have the buneary in your party?
i did not
I did not see any signs that I needed it
You need to show the aide to complete it
So can I not download the infinite fusion app installer from a hotspot at all?
Trying to get it updated on my laptop, haven't played it since last year
The app installer is only 51mb. You having issues downloading from mediafire?
Or what do you mean?
I'm having issues getting it from media fire yeah
It's all downloading but at the tailend it's giving me Internet connection errors
Try this one: HERE
I usually use google drive, but ppl report it when they don’t like the game so the link goes down 
That worked thank you
anyone can help me?
is there a reason you are trying to open preloaded? It is our lower end version of the game. If not, open Game.exe instead.
ooh, i just want open to test
ah ok, yeah open Game.exe instead
ok ty
hmm, seems like i missed a few things ...
uhh
did you randomize trainers in remix/expert mode?
hmm I don't remember, I know for sure not expert mode, but the trainer thing I am not sure on
but you did randomize already, right?
yeah
okay, go to the helper man in the pokecenter and turn randomized trainers off, if its enabled
Hey @sterile pivot! Our Official Android Google Doc guide can be found HERE. If you didn't use this to install, delete and uninstall EVERYTHING you have:
Keep in mind, this game is not made for mobile! ALL Android bugs/workarounds are in the guide above. If it isn't listed there, there is no fix for the issue. No dedicated mobile version of IF will be developed in the future.
according to what i'm seeing online, if the nomedia file isn't the first file in a folder, it won't work
Give it time, the speed in which it hides them is based on your phone
It depends when your phone scans for media to add/remove to your gallery
Someone came in with Norton and didn’t know how to help them lmao
Need to update the guide on how to fix it
yeah, the issue is im using german .... 😄
lemme check something maybe i can change to english
Hi can we install the game on an Ally?
of course it cant change to english .........
a steamdeck? yes
Oh sick thanks
Ally runs windows so yes it can
It is a different device, not steam deck
ima make a new guide for norton since i figured out what to do
even if its german, its still the same things to do, just another language 😄
Just translate it
the images are in german, text is english of course
I have ways to translate screenshots
If you use the google translate app, you can take a pic and it can translate it
It can auto detect language too or you can set it
Yeah I just use the app on my phone not sure what it does on PC
If you go to the site, it should lets you upload pics
ooh, i see it ... thx for the tipp, ill try it 🙂
just making sure google isnt as crap as i think: its supposed to look like this?
It direct translate. Different languages directly translate to similar sayings and not what we actually use
it looks wrong cause it should say "run" instead of "carry out" 😄
So close enough lol
if its good enough for you, ima go that way .... i mean, it doesnt matter that much what is written in the screenshots, ima try to make it clear what to do in the screenshots 😄
if the app installer AND norton wouldnt try to mess with my sanity i could work properly ...........
now, after fresh install of the app installer, norton doesnt even react :/
okay, i can make around 80% of the guide, since norton does 🖕 and doesnt pop up when i fresh install the app 😄
🫠
actually ..... lets see ......
#1245734661615784036 message mega this ping u made last night had me freaking out cause i couldnt know how to get rid of it
yeah i hate how those thread close really fast and just disappear
i almost went crazy trying to find it lol look at my text results and look at the 1st page
hey y'all! been getting this error since updating the game to the latest version. Tried clearing and redownloading the game over and over but doesn't work. Anyone know how to resolve?
need to plugin speakers or headphones
or any other sound outpout
cool, thanks!
is there a new download link?
All the links are in #downloads
I tried to use them and they havent been wworking
that would be an issue on your end, they are all working
what happens when you click them?
they download but when I open the folder it pulls up a menu that just says the system cant find the path specified
because you didnt extract
it doesnt give me the option to extract when I right click
and I have winrar installed
click it once, then a right click
wwhat do I extract it to?
just click "extract all" and then "extract"
then you get an unzipped folder where you run the .bat file
i dont see a extract all
Right click -> Winrar -> Extract To InfiniteFusion
it still does the same thing when extracted
is it different with the setup download?
share a screenshot of the folder of the files that you are double clicking

i click extract here or open with winrar to extract them and they arent changing
Why they have infinite fusion set up (2) ?
bc i redownloaded it trying to fix it
cause they downloaded it 2 times
👍
it would help to see what options you have when you right click
but you should see a Winrar option
yeah you have the option there "Extract to InfiniteFusionSetup"
the 5th one
the one above Scan
i clicked that
then it will create a new folder
in your downloads folder
it should auto open a folder for you of it also
it just takes me here
close winrar
and when i try to open it, it says i havent extracted it
Don't open it
when i open the folder it goes to winrar
Open extracted one
you are opening the zip not the folder
okay I think i see it
so i was just leveling up a pikachu pidgey and when the pidgey part evolved the exp share i had disapeared and the person i got it from is gone am i locked out of the exp share?
known bug, unfortunately. you can buy more at silphco
thanks
This is due to having a full party and using the menu to swap a pokemon out with someone in your party. When you do this, it is deleting items. Avoid this menu
Same if you try unfusing pokemon in a full party
big oof i will try to remember that
this is due to you having bad data in your save file folder
Okay so what should i delete?
Open your game folder and double click SaveFile. This will take you to your save file folder
if you dont care about any of your saves, delete the items inside (dont delete the folder itself)
did you update recently or anything change before opening the game that you have issues now?
i havent played in like months
so i did all the updates
but now its giving me this error
the error is complaining about save data, so this is usually save file issues, OR could be your game files didn't update correctly
In that save file folder, you can create a new folder and put all your saves in there and try reopening
So something like this, but put all of the files you have into the folder
shinysquirtleexperthard xD lol
move them out of the folder 1 by 1 and figure out which is the one that is the problem pretty much
i figured it out but its the one that i highkey want
yeah nothing we can do about that one unfortunately. We can't recover save files
thats such a major L
skill issue, just dont corrupt your files
After playing a save for an hour or so it gives me this and I would have to reinstall and make a new save, wth is going on? Having to use preloaded cuz internet isn’t always active on the pc this was reinstalled today for the same reason,
This error is from trying to play with 0 internet
If you have no internet, you should use preloaded not the regular game
It gives the same error launching preloaded
Yeah cause your settings file was overridden with 0 internet
Wh
Also what do you mean by reinstalling? Cause preloaded needs a specific setup to work. If you deleted and reinstalled, you’d need to set it up again and install all the sprites again
I did
I installed the normal sprites and the custom and marked it as launch preloaded
Is that the improper method?
So then you need to open your game folder and delete your data folder (this won’t delete your save or sprites)
Then update the game with the app with the app or use INSTALL_OR_UPDATE to update
Would either of those options require a connection to make it work?
Yeah update only works with Internet
And what do you mean by “normal” and “custom” sprites
That’s what the installer had
It has custom and preloaded sprites
Just double checking that is what you meant since “normal” sprites isn’t a term we use
heyyo!
I was directed here!!
I was trying to make a backup of my savefiles and when I went to look for the file location this popped up,
not sure what I did wrong or when it happened, I've been playing for a year on this laptop so I may have installed an update wrong at somepoint or something? not sure
Yes
When you open the game, is your save file still accessible?
yes!
Does your computer have another user account other than the one you are using?
I can play most of them tho there is a randomized one that does cause the game to crash? not sure why
nope! just mine
tho it has been a year i may have leant someone my laptop at somepoint
So when you go to C:\Users\ there is only one folder?
okay i might be going insane here, but i'm like 50% sure that there are some sound effects bugging out in my game
it's nothing major, but like
the sound when you successfully save the game and pokeball sounds and whatnot are missing
am i just misremembering them being there???
i haven't played this version in a while, full disclosure
i might just be wrong here lol
and the sound for scrolling through your bag
oh there is more than one!!
You should check their \AppData\roaming\infinitefusion folders to see if it is there.
We have seen if your game is being opened in admin mode, it saves it in the user that is considered “admin”
is it normal for that to be cut off
When you save there is no “normal” save sound. When you press save it makes just a small sound but not like the normal ding noise
aaaaaaaaaaah
okay, i might just be going insane then lol
Yes it is a known bug
thanks for confirming for me
Also idk what you mean by pokeball noise
like
the sound when a pokemon emerges from the ball in a battle
probably same deal as the save sound, though
so wacky stuff, I uh, still only have one user when I sign into my laptop but the only two folders on the computer are "public" and a different name than my current user,
seems like I have other pc issues than just infinite fusion related >D< sorry for dumping my stuff in here < 3
lol like my user folder for my account is just somehow gone >D< even though im signed in to it right now
not sure what i did, but ill figure it out later < 3 thanks for the help regardless < 3
Public is normal, but a different user is usually when someone created another account and then deleted it. But yeah seems a little messy 😅
In this game when the ball opens, it is automatically the mons cry, so no pokeball noise. And when you throw a ball to catch a Mon, it does the pokeball noises
Where the download tutorial for Android phone?
Hey @forest hatch! Our Official Android Google Doc guide can be found HERE. If you didn't use this to install, delete and uninstall EVERYTHING you have:
Keep in mind, this game is not made for mobile! ALL Android bugs/workarounds are in the guide above. If it isn't listed there, there is no fix for the issue. No dedicated mobile version of IF will be developed in the future.
This game does handle/use different audio and cues than other games so might be a diff Pokemon game cause I didn’t notice the save sound not being there now until you mentioned it and now it bugs me lmao
i'm so sorry lmao
Has Wine updated since May 17th? I want to download the game but the Mac guide says not to if I have 14.5
it has not, once it has im sure megaman will update the guide
Thank yewww
I´m using Linux mint and if i run the game there are no sounds any idea how to fix it?
A restart often fixes sound issues.
If not, Likely not much we can do from here. Linux support is very limited, you'd likely have to go mess around in system settings,
Oh okey
you were supposed to send a pic of the screen
I guess it's a disconnect issue
anything is here...
ya, but just saying "i have a problem" isnt going to get them help
i downlowded it 3 TIMES
and still no pic
ye
@low wren have you followed any of the guides?
guides ?
?tag guides
All of our Official Guides to install the game are located [HERE](#tech-support message)
what i sent to you in general
i gave them the french one, and they said "i just want to play"
i saw, sometimes repitition helps
sometimes reading the first time helps
sure, but we're here now
can someone call me
no
Can't
no, have you tried reading each line of the guide carefully?
carefully follow it step by step
i watched a video
there are written guides if the video is not clear enough
the video is clear
but idk why the game dont launch
i extracted the game
i installed the launcher
Send a screenshot of the folder your installation is in
ouai! It is installing, be patient now
The game requires stable internet to install and play. Your internet connection dropped as it was downloading causing the error. You can either:
- Try again until it works.
- Use our new app installer with more network code and it provides an alt download link to install the game if it fails. [More Info](#tech-support message)
why
your internet isn't strong/stable enough
but its done
no it isn't
that message pops up regardless
hi i am trying to play the game on a mac i followed the explained video and it was very helpful i got to the stage of launching the game and it doesnt seem to launch?
you got an error further up that said unexpected disconnect
what mac version are you on?
Idk how do i check
what am i supposed to do ?
you can either keep trying, or, you can use the app installer, the bot message puleld up a link for that
where is the app installer
?tag app
**(NEW APP INSTALLER) **- All-in-one installer and launcher for the game! Stay updated on game and sprite updates.
Quick Guide:
Guide with Pic + Video
- Download the zip: Download Link
- Right click the zip, click Extract All, and Click Extract
- Double Click InfiniteFusionSetup.bat
- Click Install and the App will be on your Desktop.
uh, idk ask google how to find it
ok
ok ill do that
if that one also has the same issue, it'll redirect you to a direct download
unless you can find a way to update your mac version to sonoma, no
all good thank you very much
also, if you watched the guide from megaman, you would have known this
Hello ! I have a little problem here :(
?tag cheater
Per Discord Rules 23 and 24, we will not help you with ANY code changes and game files with modifications void any tech or game support from us.
Trying to edit code to enable cheats will NOT work. Magic boots are only available from in game rewards by catching the 470 Base Pokemon.
Reinstall your game by deleting the Data folder (this won't delete your save) and run INSTALL_OR_UPDATE.bat.
Yes
Click on install
the app
this is a bit more helpful with internet connections that aren't stable/strong
if it also gives you an error about your connection, a new window will pop up and tell you [usually]; then you click ok and get redirected to a direct download of the files
click ok
again, click ok, and follow the google doc instrucitons
this basically means your internet is so gonked that you have to use the direct download
sorry, multitasking and read the pop up wrong
that means you need to direct the app towards the folder where you have the game installed
but if you didn't install it via the alt download, this means nothing
given your first save is defaulted to classic, you have made the correct choice
ty
Please help me, I followed the instructions but still get the error
this just means your pc can't run the dynamic variant
you need to setup preloaded and use that game executable
?tag preloaded
Preloaded is only for computers that perform poorly or if you want to play 100% offline. Otherwise, open Game.exe and the game will open without crashing.
Preloaded doesn't work out of the box. You need to set it up using either of the two guides below:
thank bro
How can I make the game run more smoothly on android?
Hey @hollow wren! Our Official Android Google Doc guide can be found HERE. If you didn't use this to install, delete and uninstall EVERYTHING you have:
Keep in mind, this game is not made for mobile! ALL Android bugs/workarounds are in the guide above. If it isn't listed there, there is no fix for the issue. No dedicated mobile version of IF will be developed in the future.
nothing we could suggest, since the game isnt made for androids
i need help with the app installer: when opening it it just puts this on my screen
where did you get the files from, just to cover bases
i got them from here i think
is the icon a megaman head?
no...
dna splicer?
just this
you may want to delete what you downloaded and get a fresh one from here to be safe
okay :)
?tag app
**(NEW APP INSTALLER) **- All-in-one installer and launcher for the game! Stay updated on game and sprite updates.
Quick Guide:
Guide with Pic + Video
- Download the zip: Download Link
- Right click the zip, click Extract All, and Click Extract
- Double Click InfiniteFusionSetup.bat
- Click Install and the App will be on your Desktop.
same result... uh oh...
i swear i had the same issue recently ...
What version of windows are you on?
lemme see...
just like 7/8/10/11 is enough info
Yeah Im pretty sure i've seen the english version of this. but not seeing the exact wording makes it hard to trace 
is this it? (im really dumb so if i get it wrong its my fault)
no that is not it
ok! ill get to lookin
you downloaded the app installer .. but did you install the game already?
no
search bar next to the windows button in the lower left corner
type in system information
click the top result
just used google translater ... app cant start the game
i didnt actually play it yet..
then use the app installer to install the game first
system information will show what windows version you have
visually looks like either 10/11 though. should be fine
"should" since we know 10 pro and 11 pro have issues with the game
wait i need to do somethin
so, since this is cleared now ....
@noble river the app cant start the game if there is no game installed
so install the game first
war...they can't even get the app to start
the original error they got when trying to start the app was pretty much a "hey this doesn't work, contact the app dev"
this is what I thought it was.
Might still be it; and a translate thing.
yeah, i translated it with google ... i had another user before, they got the exact same error (just in spanish) and they didnt even installed the game, but the app launcher opened
but the rig is showing they have windows 11
if the system itself is showing 11, but the game thinks it is on windows 7 or 8, that is a big problem
that's either an issue with the app [which megaman would need to check], or something with the version registry/system itself is hard borked
though technically I wonder if the fact that it says they are running Windows 11 Family edition which, to my knowledge, doesn't exist
is the issue
windows 11 family is obviously a child pretection version of windows 11
that'd prob do it
Click Details and it will show you why it failed
Of course, will be hard for us to tell because we read english for the most part
A friend of mine wants to get IF but he has sonoma 14.5. What are we waiting for in the update log on wine hq btw. Like what is it supposed to say.
We don't know. We can't guarantee their next update fixes it neither. Whenever their new update drops sometime today hopefully, ppl can try testing it out to see if it works for them
Ah ok, so we just cross our fingers and download? Hope that it works?
@fading igloo @rigid silo @verbal timber If ppl get that error with the app installer, just tell them to click Details and the additional details it provides literally has a section called"Errors. This is why it failed" type of section. Just FYI.
there hasn't been a wine update yet per their website
wouldnt help if the language isnt english 😄
there was a engine/graphics update, but not a wine update
Yup that too! Even if they provide it, would be up to them to translate for us lol but yeah being on Windows 11 Family, probably means access denied or that section does actually say "cannot be installed because we think it is a virus". When it is that error message, it means their anti virus (outside of windows defender) is blocking it
well, i could help with a german issue, ymir with spanish if im not wrong
im not asking for language support, just letting you guys know that details button is pretty accurate in saying why it failed 🙂
now i forgot what i wnated to do .... alzheimer strikes again :/
does anyone know wy it takes soo long to launch the game? After the green screen it takes like 3-4 min to launch. It happend just to me?
Yeah, black screen duration depends purely on your computer
Example, I get no black screen. Others get 1-3 seconds of black screen. Some couple minutes. Just depends on your computer
ok Great.! thx
?tag performance We have tips here if you'd like to look. Let me know if you have any questions on them
Performance Issues - Freezing? Lag? Bad Performance? [More Info](#tech-support message)
so i know the whole thing with the f1 binding for controls not working, even though it used to work fine for me, but rebinding using third party uses the third party and the default controller controls overlapping eachother
?tag controller
If you want to use a controller, close the game, plug in your controller to your PC, and then open the Game.
Be aware, pressing F1 to remap controllers will not work. You need to use a 3rd party app like Steam or JoyToKey to remap your controller to keyboard presses. Ex: A button to Accept/Confirm = C Keyboard Key
How to setup Controllers via Steam: [Guide](#tech-support message)
Game Keybinds: https://cdn.discordapp.com/attachments/1056705898669682718/1232417983771443331/keybinds.png?ex=664cfab0&is=664ba930&hm=ef03507ef663ad974f4fd99a901229454b16a7778afbdf08f5f28178d33ec724&
i just did this
already
they overlap
i cant remove the JS controls as they just come back when i close the menu
have you tried confirming first before you close the control window?
you have to open it through steam if that is the 3rd party you used
joy to key
you have to figure that one out. That is specific to that program
We recommend steam over that one
i wanted to say im not that stupid, but i apparently was
thanks im gonna actualyl try to wake up now
i only brought up joytokey as an option in case someone had a system that couldn't run steam
oh they never click accept to change their controls
ive used joy to key frequently for other programs
i should have marked the accept button also xD
but tis good