#support

1 messages · Page 111 of 1

round jacinth
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Ram will be eaten regardless

frosty ember
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Yeah im monitoring if there are plugin issues and removing them

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Ill monitor my ram going forward

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Ideally i want to find the bad plugins and remove them

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But ill need to find out which ones they are first

leaden trail
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It's probably just that you have too many installed

haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

round jacinth
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how many you got? 🙂

leaden trail
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If you post your full log we can maybe get a better idea since that will actually provide us some context

frosty ember
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I have an ammount haha

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Lets leave it there haha

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Its not little lol

leaden trail
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Then that's your problem

round jacinth
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there really should be a limit to the amount allowed

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its bad

frosty ember
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Not much in the log

leaden trail
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Post the full thing

frosty ember
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Ive been monitoring it for errors in realtime

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Yeah i sadly cleared it and tyhats all there is

round jacinth
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i dont suspect end users to know how to check any of that information

leaden trail
frosty ember
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Ill post the new one after i do a restart

round jacinth
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usage of ram != spamming of logs

frosty ember
leaden trail
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Not so much bugs as uncaught exceptions

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But like I said your issue is that you're running out of heap space which is a result of the number of hub plugins you have installed.

Can't really help you beyond that especially if you aren't willing to actually send your full logs

frosty ember
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This is the first time its happened to me

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Could have just been due to having the game open for a long time as well

round jacinth
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we're not being hyperbolic here

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runelite itself is stable

frosty ember
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Yeah ik

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Its 100% a plugin hub issue

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Im removing stuff i dont use anymore now

round jacinth
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just stop being obtuse about it if you do intend to ask for help and want to get it tbh

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gl

frosty ember
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Sure sorry.

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What info would you need to help me? # of plugins and what ells?

round jacinth
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just sharing the logs as some common bad offenders would be hidden in the list

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the entire log file, you don't need to ever clear it

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it's just a text file

frosty ember
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But here

leaden trail
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Then that's not helpful to us

frosty ember
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Yeah

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Ill play for a day or two and then come back or whatever you guys think is a good amount of time

round jacinth
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193 hub plugins is pretty bad regardless tho

you're not actively hunting chompas
you probably have quest cape already done
you probably don't have a kitten
you probably arent using 1/4 of these

leaden trail
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Bot detector is absolutely useless and it's also angry in your logs, easy uninstall

frosty ember
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Would having a plugin installed but not enabled still effect the game?

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I turn some plugins on in specific situations

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I dont have every single plugin on at once

frosty ember
round jacinth
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no

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it's a ban confirmer not a ban helper

leaden trail
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It is basically nonsense

round jacinth
frosty ember
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Weird, thats not how its advertised

round jacinth
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well of course not

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and kempq doesn't help

frosty ember
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Oh idc about that person

round jacinth
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hes a content creator who praises it but yeah its not helpful really

frosty ember
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Any content creator i dont consider in my choices 😄

leaden trail
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Just because they say something doesn't mean it's true

round jacinth
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it'd be way cooler if it did help 🙂

frosty ember
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Ok well

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That sucks lol

leaden trail
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We verify that hub plugins aren't malicious and that they don't break rules, not that they actually work

frosty ember
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Fair

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I thought they had a system to automatically send reports to jagex when the plugin ran

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Main reason i originally got it

leaden trail
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The entire "detection" methodology is based on kinda nonsense

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It's not helpful

frosty ember
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Welp

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Remove them

round jacinth
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it probably does send info to them but how helpful it is moot

frosty ember
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Sad

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What plugin did you point out about the chins?

round jacinth
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chompy hunter

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just pointing out obvious ones you're not using probably

frosty ember
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Had no idea i still had that installed

round jacinth
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the dropdown/search for HUB will show all hub plugins

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my pure acc is a smithing bot according to them because all it does is catalog player name @ location over time, to build a profile that zom is a edgeville bot because when ever some one with bot detector saw me, i was there

frosty ember
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Yeah

round jacinth
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its not helpful

frosty ember
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I removed it

round jacinth
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@dense crypt i dont really provide support in dms, you need to provide more info, you said your issue(s) are with the xp tracker plugin not resetting, it would mean look at the config for that plugin between the profiles

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it's the first check box

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if that's not the issue then you may need to explain the behavior you're seing better

frosty ember
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Ok i removed a bunch of plugins.

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Ill keep removing ones i find that I have no use for anymore

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Game doesnt use that much ram tbh. 2.2Gb.

round jacinth
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mine uses 1/2 of that 🙂

frosty ember
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Haha fair

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I love plugins

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Kind of went plugins crazy a while back and never removed ones i dont use

round jacinth
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Asking this on behalf of another user)

Sometimes the over all xp at the top of the xp tracker side panel is missing, what could cause that?

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Is this because these are saved stats from a previous session and it only starts to draw the side panel when you get an xp drop on a load?

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^ that is not why, just checked

outer kestrel
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Stuck at 15 fps.. Tried gpu plugin, no effect. Does anybody know a few other potential solutions? Playing on an old Acer Aspire laptop

round jacinth
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plug it in

stone parcel
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Plugging it in should enable high performance power plan (or whatever its called), but could verify the power plan too.

round jacinth
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if gpu on/off makes no difference i imagine it's because they're off the wall and some laptops behave that way regardless of power options (they want people to have battery life last longer than 30 minutes)

outer kestrel
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It’s plugged it unfortunately

stone parcel
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You might want to try the Low Detail plugin, that can help on older systems.

outer kestrel
hollow osprey
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Hello guys, i just tried my first plugin, the ''177 HD''. I didn't like it, but after i removed it the game looked shit and was very laggy. I tried remove the game and re-install it but it's still the same problem. How to i totaly reset the whole Runelite?

hollow olive
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turn on gpu plugin, turning on 117 hd turns off GPU and turning off 117 hd doesn't turn it back on automatically.

hollow osprey
livid flax
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I'm having an odd issue. I generally play with 3 runelite clients open. All use the same plugins. But one character will randomly start to crash. The game window will completely freeze, but I can still operate runelite itself. Once I click X to close, it then goes not responding and I have to force close it.

Now this is usually 1 specific character, but can happen between two of them. However, once it picks an account, it will stick with that account for a long period of time, usually until I reset my pc. I've tried deleting cache, new/old GPU drivers, etc. This is a new problem, started happening about a week ago, nothing hardware/software wise has changed. Open to any ideas and can provide additional detail if needed. Crash report doesn't show much to my eyes, but could be wrong.

i9 9900k
rtx 5070
64gb

zealous cedar
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if you use the debug helper plugin to get a thread dump from the frozen character we can maybe tell you what plugin is causing it

livid flax
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Roger, installing plugin now. Had two crashes on it just a few minutes ago, but it could go up to a couple hours before it happens again. Will report back as soon as it does.

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once it does, does it leave a crash dump or anything to copy over?

leaden trail
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It copies some stuff to your clipboard

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Just paste that into a text file and DM it to @haughty pumice

livid flax
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got it, thank you!

zealous cedar
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were also right in the middle of a client update so this may be a bad time to try and debug this

livid flax
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im not in a rush. i've been looking for about a week to find a solution on my own, but nothing has worked. i just appreciate the help regardless.

ornate turtle
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ive imported my profiles from my mac but none of them seem to actually change any plugins or plugin settings - do i need to do something else to "activate" them?

round jacinth
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the one with the orange next to is the currently loaded one

ornate turtle
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yeah ive went through all of them and nothing has changed

round jacinth
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if you click the import profile button it pops up with a file nav, you can change the view to show file sizes

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that helps a bit narrow down the more correct one to use

tough token
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got delay while playing , checked everything and seems good but i still have delay for a sec (movement click and pray switch)

round jacinth
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sounds like connection lag

ornate turtle
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ive chose the biggest file and still nothing has changed

round jacinth
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then pick a different one my guy

ornate turtle
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i said ive picked all of them lmao

round jacinth
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importing the same file 10 times is going to be thr same result, check different ones

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then maybe you don't have them at all

ornate turtle
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can anyone actually from support help?

round jacinth
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if you checked them all and none have what you want then you've already exhausted it

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i was providing a tip to ensure you're picking the right ones

oblique plume
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You haven't shown us anything you're doing

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We gotta assume you're doing it wrong

leaden trail
ornate turtle
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these are the ones i imported

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these are what they changed to

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the imported ones end up as the same file size regardless of which i choose

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is it because im importing from a mac?

round jacinth
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the imported profile are all the 47 or 58 kb file, none of them are the 100+ kb from the first screenshot

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no, the OS doesn't matter

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you seem to have at least 3 good candidates, mac, default-0 and main-0

ornate turtle
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i know

round jacinth
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$rsprofile is not the one to import

ornate turtle
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ive deleted all titled imported profile

oblique plume
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How are you accessing them

ornate turtle
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if i import one of the big ones again, it just comes up as imported profile

oblique plume
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You got in on a thumb drive?

ornate turtle
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put it on google drive then downloaded to pc

oblique plume
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Does the client log have anything in it

haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

ornate turtle
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theres a part in the client log

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2025-09-08 20:25:32 BST [pool-3-thread-1] ERROR n.r.c.util.RunnableExceptionLogger - Uncaught exception in runnable net.runelite.client.plugins.config.ProfilePanel$$Lambda$1352/0x00000001008ee840@4c9498bd
java.lang.RuntimeException: java.lang.IllegalArgumentException: Malformed \uxxxx encoding.

oblique plume
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Can you just upload it

ornate turtle
oblique plume
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Since you have a full backup of your profiles2 directory what if you delete the current one then replace it with that backup

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Cuz the config looks corrupted pretty bad

ornate turtle
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yeah ill give that a go, thank you

ornate turtle
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found out what the issue was, this might help you guys in future - google drive automatically converts unknown file types to "google docs editor format"

oblique plume
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That sorta fits with what the log was saying

haughty pumiceBOT
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Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

tropic moth
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anyone know if i can mark the blasted ore so it like lights up its outline rather than having text over the top of it? and preferably so it shows through the scenery

hollow olive
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or something

hollow lantern
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I'm getting a lot of malformed login packet errors lately, happens mostly on uk & us worlds. specifically when i'm afking forestry or shooting stars on relatively crowded worlds. are there just general server problems or could this be something runelite related? my internet seems to be stable since everything else just works fine but i'm also not familiar with these kind of issues. Might have to add that sometimes the "connection lost" message appears in the top left and the client just freezes and i need to restart it.

fresh cosmos
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big ups @hollow olive

leaden trail
hollow lantern
brisk sun
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loot keys from the wild arent showing up on my loot tracker anymore, any fix to that?

zealous cedar
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not atm

sweet breach
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reporting a scammer using mutual discords to message people

round jacinth
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this is better sent to @haughty pumice but also i dont see any intent to scam in there..?

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you dont know what they're asking help for

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IE this is a witch hunt i think

topaz ether
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I'm good is also a normal response to what's up ?

delicate olive
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definitely shady? The next line after "me and my friend made a new project" is probably going to be some link to a game they are farming referals in or worse

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ive had someone message me that sounded pretty similar and that was their end goal

leaden trail
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It does sound like it's possibly the start to the script for the game-but-actually-malware scam but it's hard to say for sure

eager cave
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I reset my loot keys to check my GP per hr and now the loot chest is no longer visiable. I tried everything

round jacinth
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loot keys are not tracked right now

eager cave
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h wow, i reset my entire log because i thought it was bugged...

round jacinth
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rip

eager cave
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good thing I only pk instead of boss haha.

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do you know when it will be fixed?

round jacinth
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no

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it turns out to be a complicated thing to fix

eager cave
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ah, thanks for the help. I knew i wasnt crazy

round jacinth
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for future issues with the stuff

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dont do anything rash come here for help first lmao

eager cave
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well, i went to many forums. i dont use discord

round jacinth
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this is the place for runelite though.

eager cave
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i see now and fast response. luckily it wasn't something i take seriously

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can you restore an account like x-days ago?

round jacinth
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nope

eager cave
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thanks

round jacinth
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unless you made the back up for it

outer sky
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hi, how come i can't login directly into runelite without having to boot jagex launcher? every time i try to use the runelite to login my account it keeps saying:

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even though i am certain my info is correct

round jacinth
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you have to use jagex launcher to launch runelite

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you have to use jagex launcher as a jagex acc

outer sky
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why cant i just use runelite?

outer sky
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i meant why do i need to go through that route? i sworn it wasnt always like that... i remember simply downloading runelite without the need to use jagex

round jacinth
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if you are a jagex account which you seem to think you are

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you must use jagex launcher to launch runelite

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its been that way for a long time now

outer sky
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my previous account i never had to do that.. strange, but thanks--understood its hopeless. x_x

round jacinth
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your previous/old account isn't forced to use jagex launcher (yet)

outer sky
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ah..

round jacinth
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all old accounts not migrated get to use old login method

outer sky
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what a stupid feature... another program taking up space... lol

round jacinth
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your error message on login correctly states "if you have ugpraded to a jagex account you need to login using the jagex luancher instead'

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it is what it is

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it's quite handy, one click logins

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it's similar to complaining about steam to launch gta 5

outer sky
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i can see that...

round jacinth
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steam itself/jagex launcher itself is small in comparison

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and even then, the game/client is all tiny compared to any other game you play

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so it's not really a space problem 🙂

outer sky
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idk perhaps im too old... i prefer clicking one program and expecting to get right into the action without having to go through another, but whatever

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like its meaningless to even pin runelite to my taskbar lol

marsh mauve
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When I use the item retreival from deaths coffer it is no longer auto equiping my gear?

solid mesa
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It's an in-game setting. Do you have it on?

marsh mauve
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Do you know where it is? Gameplay maybe

final axle
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there's a search function, I'd just try searching 'equip'

marsh mauve
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I found it in game play and the box is ticked but it's not equiping my gear?

final axle
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are you claiming it from death's office or the gravestone

marsh mauve
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deaths office

final axle
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I don't think things would auto equip from there

marsh mauve
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ah

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Ok mb

final axle
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the point of stuff auto equipping from a gravestone is because you're usually right next to what you were fighting so you can grab it and get back into the action

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if you gotta go to death's office your run is kinda fucked anyways

solid mesa
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It should equip from death as well

marsh mauve
final axle
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the option specifies gravestone

solid mesa
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I'm almost certain it works at death's office too. Less clicking since you don't have to close the interface to equip your items if you have too many

marsh mauve
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I swear I've done it before in deaths's office.

fallen creek
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Hey devs

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Is the loot key issue in the loottracker almost fixed, PLEASE!!!

leaden trail
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It's a more complicated issue to fix than you would think, and most of the main devs don't really do pvp so it's hard for us to sort out and test.

I want to poke at it at some point myself but don't have the time to do so currently

fallen creek
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Ah.. Yes i would love to help, but i only do webdevelopment. I tried to check the code, but i have no clue where to start.

Thank you a lot anyway! @leaden trail

junior kite
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hi! is there a way to clear the list of recent friend chats (Chat Channels plugin)?

charred wind
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Right click the Friends stone and clear history

astral shell
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hey sir

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i need help for runelite client

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when i login ingame on runelite client, my client just start keep disconnecting

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i try everything, troubleshoot my network

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firewall etc

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still this problem not solved. any help will be appricate

plucky hearth
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my runelite keeps crashing when i try to stick the gpu plugin on im on a arm 64 windows laptop and just trying to increase the draw distance a little. my x64 laptop does it just fine just that laptops crap and really slow so im resorting to my arm 64 laptop is there any way i can increase that draw distance a little?
also the x64 laptop barely runs osrs at all it struggled to get 10fps which is why i use the arm64 one

zealous cedar
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try turning compute shaders off

astral shell
round jacinth
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Seems like bad internet?

haughty pumiceBOT
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open command prompt, type this in:

ping -t oldschoolXXX.runescape.com

where the XXX is your world minus 300, for example world350 = 50

astral shell
leaden trail
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It's probably your Internet, still

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Do that

winter snow
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Download speed is no guarantee of connection quality

astral shell
round jacinth
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Read the instructions again

leaden trail
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Read the whole message

plucky hearth
astral shell
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this happen

plucky hearth
plucky hearth
astral shell
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what is computer shader?

round jacinth
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It’s not related to your bad internet

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Those connect tuned out is you dc

astral shell
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bro i am watching videos, using internet and downloading data etc but network did not lagging

round jacinth
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Your connection to jagex is not the same as to youtube

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They’re different routes and hosts

astral shell
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but when i play game, only the game not any other app, game dced

round jacinth
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It’s not runelite

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Your connection to jagex is poor

winter snow
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Man those ping times are wild

astral shell
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oh, so any idea, how to solve this problem?

winter snow
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You can try using worlds closer to where you actually live, but other than that it's probably either your internal network or an ISP problem

leaden trail
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Try a different region

plucky hearth
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Also I've put snailman mode on but the thing doesnt seem to move

haughty pumiceBOT
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Get support for the Snailman Mode Plugin Hub plugin here: https://runelite.net/plugin-hub/show/snailman-mode.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

astral shell
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you are right!

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official client

plucky hearth
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It doesnt tell me how to get the snail moving though

copper fossil
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so I saw a video on how to kill a boss, and he gave a code on tile markers

[{"regionId":13972,"regionX":43,"regionY":22,"z":0,"color":"#FF00FF00","label":"Worker 1"},{"regionId":13972,"regionX":52,"regionY":21,"z":0,"color":"#FF00FF00","label":"Worker 2"},{"regionId":13972,"regionX":35,"regionY":23,"z":0,"color":"#FFFF9306","label":"KQ 1 "},{"regionId":13972,"regionX":49,"regionY":23,"z":0,"color":"#FFFF9306","label":"KQ 2"},{"regionId":13972,"regionX":35,"regionY":19,"z":0,"color":"#FFFF9306","label":"KQ 3"},{"regionId":13972,"regionX":52,"regionY":20,"z":0,"color":"#FF00C0FF","label":"Unstack Worker "},{"regionId":13972,"regionX":48,"regionY":24,"z":0,"color":"#FF00C0FF","label":"Unstack Worker"},{"regionId":13972,"regionX":47,"regionY":21,"z":0,"color":"#FF00C0FF","label":"Unstack KQ"},{"regionId":13972,"regionX":34,"regionY":28,"z":0,"color":"#FFFFFF00","label":"Safe"},{"regionId":13972,"regionX":33,"regionY":27,"z":0,"color":"#FFFFFF00","label":"Safe"},{"regionId":13972,"regionX":35,"regionY":29,"z":0,"color":"#FFFFFF00","label":"Safe"}]

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But I have no idea where I should put this code to see the markers

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Anyone can help me out?

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Its supposed to look like this

astral shell
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copy from video

copper fossil
astral shell
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and ingame export them

winter snow
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right-click map button on minimap

astral shell
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by right clicking on world map

copper fossil
copper fossil
winter snow
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it'll pull them from clipboard

winter snow
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In terms of solving whatever the problem is, sure. But that's where you need to go if you have issues with that plugin.

astral shell
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bro which world is closest from my area ingame

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which world should i select

plucky hearth
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Germany

astral shell
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thanks

winter snow
plucky hearth
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Ohh

round jacinth
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its a very old plugin and the developer is not around anymore

plucky hearth
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Rip

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Any new versions or something similar to it? It seems like a really cool thing

round jacinth
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no

plucky hearth
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Rip

round jacinth
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nobody has bothered with it

plucky hearth
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It would of been so cool to get chased around by a snail lol

plucky hearth
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I still dont understand why if I put the gpu plug in on it downright just crashes on my arm 64 laptop when if I run it on my x64 which is way way slower it doesnt crash

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Doesn't seem a way to fix it either I've literally turned every single thing on it right down and it's like nope not having it

winter snow
plucky hearth
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Yeah mac stuff doesnt work with windows at all

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Ah rip

winter snow
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Oh that's an old page too

plucky hearth
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Gpu not functional

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117 HD doesnt work either

winter snow
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Apparently there's been support for it since Runelite 1.10.6, though it's a separate download of the client

plucky hearth
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Discord doesnt work on my arm 64 either but my x64 plays osrs on 10fps

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But discord works on my x64 just fine lol

winter snow
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Of course, x64 is basically the standard now

plucky hearth
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How do I go about this separate download thing

winter snow
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It's on the main RL page

plucky hearth
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Go on plug in hub i take it

winter snow
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No

plucky hearth
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Oh right the arm bit

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Ye got that

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Just problems after problems with it

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Because arm64 is shit and doesnt work with anything

zealous cedar
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ive seen it work before for at least 1 other person. maybe try updating your drivers?

plucky hearth
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How do I do that

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Oh right

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Ye updated

livid flax
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I downloaded the dev debug plugin, and Ive had two crashes since, but both times it hasnt copied anything to clipboard

oblique plume
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what are you expecting it to be doing

livid flax
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the client just freezes then must be forced closed.

I was told to install the plugin yesterday and on crash, it should copy a crash dump to the clipboard, and they told me to send that in.

oblique plume
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this looks like the client is working fine

livid flax
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thats completely frozen. theres no movement.

oblique plume
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can you use the sidebar

livid flax
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yes. but that will stop after a few seconds too, and go unresponding and make me force close.

this only seems to happen to one client out of 3 at a time, all using the same plugins

zealous cedar
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click the thread dump button, and then paste it here

oblique plume
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if you click the dump threads button while the game is frozen and post that here that could help

livid flax
zealous cedar
#

this looks not frozen

livid flax
#

yeah man i can stream it if i need to lol, the game itself is completely frozen

#

and it just closed itself

oblique plume
#

you said you cant use the sidebar after a couple seconds

#

its been more than a couple seconds

#

so its probably not frozen anymore

livid flax
#

lol? it just force closed after being frozen the entire time ive been here. like... im not just making shit up lmfao

#

like i said yesterday ive been trying for over a week to figure it out before i came here for help

zealous cedar
#

the thread dump is not from when the client is frozen so idk

oblique plume
#

have you posted your client log at all yet

livid flax
#

the GAME was frozen. runelite wasnt.

i dont think so? i can though, is it in same folder as cache?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

livid flax
#

but runelite does crashanywhere from 2-30 seconds later

#

oh shit i missed the last part sec ill add rest

oblique plume
#

your logs are messed up

#

launch as admin once and itl try to fix that

#

you also have this

oblique plume
#

people usually notice that their loot data is wrong but maybe you didnt

livid flax
#

launch runescape launcher as admin?

oblique plume
#

runelite

#

once its at login screen you can close it

livid flax
#

okay. resend same files?

oblique plume
#

no

#

these are not related to your freezing

livid flax
#

ah alright. did the admin thing.

round jacinth
#

the client.log and launcher.log are meant to be new for the day you are on, your files have dates from aug 22 and sept 3 despite being named client and launcher so you have permission issues for writing to a new file, which is what this run as admin should fix

livid flax
#

thats odd, windows said it was good. but i did do the admin thing

round jacinth
#

example of what a "good" logs folder looks like, each day the log file is renamed to being yesterdays date

#

and then it starts new

#

anyways admin should correct the logs which maybe makes them more useful

livid flax
#

some are today, but others are pretty old

#

well, ill run the account until the next crash. its very random. it can be right after i click something, or while im semi afk cooking, its just random. just locks up, usually can use side bar for a bit, but will eventually go not responding and force close.

ill repost the logs after next crash and see if anything changed/fixed.

oblique plume
#

i didnt see anything in the logs

#

its best to have a thread dump durring the freeze so we can see what is freezeing the thread

livid flax
#

its so odd. no hardware/software changes, and it only affects one of 3 accounts at a time, usually picking which it wants to kill after a pc restart. been going for a bit over a week, maybe closer to two. im pretty much at the point of reinstalling windows lol. only really affects me when pvming on the iron.

ill try the thread dump again after the next crash.

wide anvil
#

Does anyone know why my Bank Tags plugin wouldn't be working? I can't create, delete, or even modify any of the tabs I had previously created. I've tried enabling and disabling the plugin, but nothing is working. Any help is much appreciated.

haughty pumiceBOT
#

@wide anvil To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

round jacinth
#

check safe mode

wide anvil
#

If this works, you are a G!

solid owl
#

I'm trying to learn how to use custom menu swap plugin to change shift clicks, any help in getting scions/spawns at abyssal sire to be left click walk here but shift click attack?

wide anvil
# round jacinth check safe mode

Ok, so whenever I launched in safe mode, all of my plugins got deleted, but the bank tags worked, but I think that's because they come default on RL. I switched safe mode off and relaunched, and the bank tags plugin is like 25% functional. So odd. Any other fixes?

solid mesa
#

You don't even need Custom Menu Swaps for that, just menu entry swapper. Shift-right click and change left click to walk here and shift-click to attack

solid mesa
placid lintel
#

hello guys i am faced with this issue since yesterday any idea what i can do ??

OldSchool RuneScape is unable to retrieve updates from its update server. This is likely due to a firewall blocking the RuneScape server. Try disabling your firewall, or use a different network.

solid owl
livid flax
placid lintel
round jacinth
haughty pumiceBOT
#

@wide anvil Please refer to this flowchart for further troubleshooting.

round jacinth
#

happy debuggin

gilded kayak
wide anvil
#

So one of my plugins is bunk?

round jacinth
#

sure are bud

wide anvil
#

FUCK

#

Thanks, man.

#

This sucks.

round jacinth
#

hub plugins be hubbin

wide anvil
#

Is this common?

placid lintel
round jacinth
#

for hub plugins to cause problems?

#

yes, that's why safe mode exists lol

gilded kayak
wide anvil
placid lintel
round jacinth
#

if i could guess, it probably is another banking based hub pluging causing problems because it's a banking problem

#

but that's just a hunch

wide anvil
#

It randomly started to work after a second restart. Lmfao.

#

I'll play with it and see. Thank you again.

round jacinth
#

not a fan of randomly fixing as if it's a race condition

wide anvil
livid flax
#

got a little buried, after doing the admin thing, I crashed again. was there any change or does it still look "fine"?

zealous cedar
#

this might be a gpu driver issue

#

it looks identical to before, its in glmapbuffer

#

i guess you could turn gpu off and see if that helps

placid lintel
#

anyone knpws a solution to my issue ??

livid flax
#

hmm. i thought so too, and still kind of do.

i occasionally get a black flash on the entire pc. this doesnt kill any programs, just flashes my screens. I rolled back to two different previous drivers, then back to the newest I hadnt installed yet, and no change. I really might just reimage windows tbh, as annoying as that is.

charred wind
livid flax
#

usually gpu driver fail would close runelite, but it doesnt. it also doesnt trigger the freeze, but with both of these happening, something is wonky. gotta love 50 series drivers

placid lintel
#

Dubai United Arab Emirates

charred wind
#

Try using a VPN

livid flax
#

ill reinstall, and if i still have issues ill check back in. Thank you adam and those who have put in some help

placid lintel
delicate olive
#

not sure if im just dumb cant i cant figure it out or if it doesnt exist

#

is there a way to have ground items text hidden but still be able to pick up the item without needing to right click?

#

i want to be able to pick up big bones for bones to peaches, but i dont want a hundred "Big bones (208gp)" spammed across my screen, and picking them up via the right click menu is even more annoying

boreal cape
#

Anyone having cg recolor models looking weird like this?

haughty pumiceBOT
#

Get support for the CG recolor Plugin Hub plugin here: https://runelite.net/plugin-hub/show/cg-recolor.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

empty minnow
delicate olive
brave dagger
#

Hi all, I have a major issue on RL. All the individual settings of my plugins have been reset to default. I'm logged in on RL, double checked to see everything is in order like using the same profile (which is synced to cloud) but cannot seem to understand what is causing this. Now I have to dedicate an hour to re-do all of my plugin settings.

This is happening 3rd time since I got back on the game 3 days ago.

#

If anyone has an idea on what is the cause, please do let me know. Thanks

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

haughty pumiceBOT
#

Place the files for the feature you want in %userprofile%\.runelite on Windows or ~/.runelite/ on Linux/OSX
The names and type for the files are:

  • Custom cursor: cursor.png
  • Custom default notification sound: notification.wav
  • Custom specific notification sound: <name>.wav in .runelite/notifications, then select <name> in the notification sound dropdown
  • Custom login screen: login.png Image size 765 x 503 recommended, larger images will be (simply) scaled down automatically.
dapper star
delicate olive
#

the "deprioritize menu hidden items" option seemed good at first but now i have to contend with all the junk i never want to pick up being able to be picked up via a single left click

golden urchin
#

Hi there I was wondering if anyone could help with an audio issue im having? I finally switched to a jagex account and launcher a few days ago and after reinstalling runelite the audio from various plugins have stopped working, this includes base stuff like only some notifications making noise (dryad forestry event, but no others) and installed ones like c engineer. Ive tried reinstalling audio drivers to see if its on my end but no luck there, runescape music n other audio is fine its just runelite

glacial stump
#

Hey guys I'm having trouble logging into my account. I made a jagex account, then logged into runelite with my jagex account email but my new character I made today on the jagex website isn't on the runelite website and I can't log in as them in game. Any suggestions?

gilded kayak
#

the spot where it says Official Client is a dropdown menu

glacial stump
#

I see! Thanks a mil! I was opening it from the runelite app not the jagex launcher. Thanks! It's working now ^^

glacial stump
#

Does anyone know how to set the tileman plugin so I can't leave the tiles I unlocked? And only unlock tiles by right clicking them?

haughty pumiceBOT
#

Get support for the Tileman Mode Plugin Hub plugin here: https://runelite.net/plugin-hub/show/tilemanmode.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

jovial plover
#

Guys my runelite keeps crashing and i cant figure out why..

#

this is the client log. Any ideas?

gilded kayak
#

well... because of 117....

jovial plover
#

It is?

#

odd, its never gave me problems before..

gilded kayak
#

i mean the top 5 lines of the stack trace clearly say hello it's me 117 i am die

#

so i would think yes

jovial plover
#

Lol

#

Good way to put it

gilded kayak
#

!hd go here but actually upload the log, not an image

haughty pumiceBOT
jovial plover
#

Thanks man!

mild rose
#

is there a way to create a separate profile with only the default runelite plugins installed?

ancient olive
#

Hey, I'm trying to use runelite but suddenly it has a problem with my VPN. I launch it trough the jagex client, which itself was acting up, but split tunneling fixed it. Now when I try to log into runelite I get the message "Failed to login. Please try again"

ancient olive
#

I tripplechecked and RuneLite.exe is indeed added to the list

mild rose
zealous cedar
#

did you switch to the new profile?

mild rose
#

yeah

zealous cedar
#

you may have to restart depending on how broken your plugins are really, but normally they will uninstall

haughty pumiceBOT
oblique plume
#

try the ipv4 option in there

mild rose
#

restart runelite?

#

ok ill try that out

zealous cedar
#

yes

oblique plume
#

wait, failed to login is from jagex isnt it, so its prob not that

mild rose
gilded kayak
#

but he also could have been lying so who knows

ancient olive
oblique plume
#

lying on the internet gasp

gilded kayak
#

you are still logging into oldschool runescape, and that failed to login message is coming from Jagex

#

it's their game, inside RuneLite

ancient olive
#

right, so jagex themself have a problem with my VPN

#

does anyone know what entities I need to add to split tunneling?

round jacinth
#

makesure you are using the most uptodate launcher from #welcome

#

then use ipv4 checkbox in the (configure)

#

that's the typical issue

#

(nordvpn for me refuses to work as split tunnel for runelite)

#

so sometimes it just is what it is

ancient olive
#

i just turned on ipv4 and it instantly works

gilded kayak
#

dats heat

ancient olive
#

thx

gilded kayak
#

+1 to "apparently that works"

oblique plume
#

nice

#

i thought it was only usefull for stuff like bootstrap

gilded kayak
#

🤷

oblique plume
#

guess it works on everything

round jacinth
#

it doesnt work for me last time i tried but i also think its stupid to use nordvpn for runelite and not linux isos

pliant magnet
#

How is this plugin called?

solid mesa
#

Is that from a streamer? Might just be OBS

pliant magnet
#

On TikTok and twitch

solid mesa
#

It's not a plugin I recognize. It's probably just an OBS overlay. You're probably best off asking them.

vernal locust
#

forgive me for not knowing anything about the back end of apps or computers but, is there a way to completely delete a plugin and reinstall it fresh as if its the first time? I tried to uninstall and reinstall in the hub but when i opened it up again it still remembered things it had recorded before and i am wondering if a fresh install of a plugin will help unbreak something

solid mesa
#

You can click reset on the plugin config but they may be storing data in your profile or in .runelite

vernal locust
#

yeah so, i think the data is in the .runelite file

#

when i uninstall, it doesnt delete that file?

solid mesa
#

Not necessarily

vernal locust
#

can i manually delete?

#

without breaking things further

solid mesa
#

If you can find the file

vernal locust
#

ok thanks, its for bossing info

#

i do see the file called bossing info, i guess ill uninstall and delete the whole thing

#

and try...

leaden cliff
#

hello everyone. does anyone know of an issue where certain plugins cause runelite to lag the hell out of the game?

#

i've observed this with the farming patches plugin and also with the inventory setups plugin

gilded kayak
#

that's why that warning at the top of the pluginhub tab, says it will happen

leaden cliff
#

are there any ways to mitigate this? or is there any known "repeat offender" plugins that commonly cause lag?

#

or any other lesser known fixes that can help

#

i've heard of the "check if runelite is 64 bit and not 32 bit" one

leaden trail
#

Don't use so many hub plugins basically

#

A lot of them are pretty poorly written

winter snow
#

And, as far as I know, there's no profiler or anything that can help figure out which plugins are hogging resources

urban sparrow
#

Hey, where can I upload my crash file? As my runelite just keeps closing randomly - specifically when afking at Sulphur Naguas but has happened at other places too

winter snow
#

Right here seems like a good bet 😄

urban sparrow
#

Do I send the whole file or like the top section?

#

Client crashed again just now sigh

winter snow
#

If in doubt, send more, not less 😄

#

People a damn sight smarter than me will be able to find what they need 😄

urban sparrow
#

Np thanks, I've sent the whole thing

winter snow
#

I should probably ask the usual question - does it still crash that way in Safe Mode?

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

urban sparrow
#

will try it after update

#

and hopefully it resolves it

winter snow
#

It's a first step, helps to isolate if the problem is related to Runelite core or a plugin hub plugin

leaden trail
# urban sparrow

Are you familiar with the hardware/stability issues with 13th and 14th generation Intel CPUs?

#

You should update your BIOS ASAP since you're on an old microcode version

urban sparrow
#

I will look into updating BIOS

mossy swan
#

if you are having frequent crashes, its likely your cpu is broken

urban sparrow
#

They aren't frequent to be fair, it happens every now and then but today specifically when afking at naguas

#

it crashed like 3 times

winter snow
#

I was under the impression that was the latest version

mossy swan
leaden trail
#

No, latest is 0x12f

#

Unless they've put out another one recently but 0x12b is definitely old and still a bad version

winter snow
#

aha, wasn't aware of 0x12f

urban sparrow
winter snow
#

god damn intel

urban sparrow
#

But works fine with everything else

#

Im updating bios right now so hopefully that should help

#

Thanks all for your input

leaden trail
#

Yeah RuneLite is particularly sensitive to the stability issues from this for some reason, but it is a progressive issue that gets worse with time

mossy swan
#

yeah runelite uses your cpu in a specific way i guess that causes the crashes to show up first

leaden trail
#

The update WILL NOT resolve the crashes unfortunately, it will just keep them from getting worse

winter snow
#

Guess it falls under this

mossy swan
#

i assume its a prebuilt, so i would recommend talking to the company about warranty

winter snow
#

The damage done by old microcode is physical damage to the chip, so it's irreversible

#

hence the warranty thing

#

and RMAs and whatnot

urban sparrow
#

Yeah prebuilt, shouldnt be too much of a problem because it doesnt happen with other games

winter snow
#

My partner had a processor that got increasingly unstable thanks to the bug, I had to replace the thing - there was discolouration a lot of the pin pads on the bottom of the chip when I pulled it to do the replacement

leaden trail
#

It sucks and it's not fun to semi-regularly have to tell people that this is their problem but yeah Intel really dropped the ball in a huge way

winter snow
#

Like the thing literally was frying itself

urban sparrow
#

Hopefulyl mine doesnt xd

mossy swan
#

it already did im afraid

winter snow
#

Let's not jump to that conclusion just yet

mossy swan
#

i'd like for them to get their cpu replaced while it's still under warranty and the cases are common, and the prebuilt manufacturer is supporting them...

#

especially when it's such an expensive one

winter snow
#

Intel does have a tool you can run to see if there's actually been any damage to the thing

mossy swan
#

it hasnt worked for anyone afaik

#

ive linked it here and yeah... constant crashed in rl, tool says all ok

winter snow
#

And in those cases, swapping out the CPU resolved the crashes?

mossy swan
#

yes

winter snow
#

Huh. Colour me surprised.

mossy swan
#

the intel tool doesnt even do any kind of stress test afaik

winter snow
#

It tries, but I have no idea how stressful it actually is

#

In any case maybe I'm just an optimist and am more likely to assume a Runelite crash is a plugin doing something dumb rather than a processor failure 😄

sour junco
#

anyone got any tips on fixing the Runelite crash?

#

or am i not the only person having issues with it?

winter snow
#

That depends - got a log?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

mossy swan
sour junco
winter snow
urban sparrow
#

Well, Ive updated the bios

#

Im running that diagnostic tool as well

#

Not gunna count it out for now

mossy swan
#

you can try setting runelite to different cores using task manager's affinity thing

#

to see if certain cores are causing crashes

#

thats good evidence for the RMA also

mossy swan
#

lol

winter snow
#

That's interesting, isn't Runelite meant to be on 1.11.16

mossy swan
#

have you considered not cheating

sour junco
#

i mean i wouldn't consider what im doing cheating lmao

#

i don't run bots or anything

mossy swan
#

jagex disagrees with you

oblique plume
#

the playerbase disagrees with you too

mossy swan
#

i like how the cheat advertises itself as leading botting client KEKW

oblique plume
#

lmao

verbal minnow
#

started randomly getting really bad fps in game, no new plug ins or anythjing like that. adduming it is more pc related but nothing has changed and im up to date on my drivers etc/ any ideas?

charred wind
#

Roll back drivers

#

New drivers bad for RL

analog saddle
#

Is there a way to see what plugins are causing fps drops? Some sort of monitor or debug tool I can enable

oblique plume
#

no

fierce mantle
#

bom dia

brittle trout
#

anyone having issues where boss tasks are not showing up on the infobox or on the slayer helm? Getting a boss task from Krystilia and it didnt show up on the infobox or slayer helm. Swap task at storage and whatever i unstored (bears) showed up as number on helm and icon in infobox. Swap back to boss task (venanatis) and it stays with bears icon and count on slayer helm. Relog and infobar and count not showing, even after "check" on slayer helm. Sorry if already been reported

zealous cedar
#

I think boss tasks are broken atm

oblique plume
#

ye

silver widget
#

anyone got this problem? like once every hour

brittle trout
#

ah okay thanks for update, at least its a known issue then.

oblique plume
#

people do yea

#

does it slow down over time and then do that

silver widget
#

at random

#

also my computer is brand new, 6 days old

haughty pumiceBOT
#

@silver widget Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

fierce mantle
#

eu vcs n ajuda n

#

nao tem suporte brasileiro ai nao

haughty pumiceBOT
#

@fierce mantle Esto es un servidor donde se habla inglés. Para conectarse con otras personas que hablan español, debe ir aquí: https://discord.gg/rb9ucDY

leaden trail
#

Wrong language still

oblique plume
#

closer than english

astral shell
#

i need help, my game is not working

round jacinth
#

the error message gives you a tip to try

leaden trail
haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

astral shell
opal stream
#

Anyone have any ideas why my "S" key doesnt work when I have the bank open?

haughty pumiceBOT
#

If one of your keys isn't working in game, you've most likely bound it to a feature of a plugin. The Debug Helper hub plugin can show what keys are bound to what plugins.

empty minnow
#

Probably some bank hub plugin is bound to it

rain bronze
#

I have a 2017 iMac 21.5 inch, my runelite crashes sometimes 2-8 times a day. If I have 2 clients open 1 can crash and the other one wont. When it crashes Ill get a pop up window with a bunch of codes and shit explaining the crash and idk wtf any of it means. Can ANYONE help me figure out wtf the issue is? Im technologically illiterate....

#

It happens when 117 is on or off, and when gpu is on and off.

#

I also get like 1-2 tick micro screen stutters in game but my fps doesnt drop. my fps does definitely drop in certain areas though like prif and fossil island

mossy swan
rain bronze
#

i use 117 instead of gpu, but ive tried both and happens in both. so any advice if im using 117?

haughty pumiceBOT
oblique plume
#

You cant disable compute shaders in 117hd

rain bronze
#

More concerned about figuring out what is causing my client to crash so often.

#

Id imagine its a plugin? But itll even crash if I just have client open (not playing) and not at my pc

mossy swan
#

try gpu with compute shaders off

#

mac has really shit gpu drivers

rain bronze
#

yes, yes it does. i dont even know what mine even is. its like a "imac special" gpu i think lol

#

ill try that though moon

novel pivot
#

my rl just closed mid raid with no error. monka...

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

winter snow
#

...your hard drive is full?

novel pivot
#

lmao. i didnt realize all these videos ive been taking has rammed my storage

#

deleting atm

oblique plume
#

java.io.IOException: There is not enough space on the disk

#

lol nice

loud jewel
#

I am having an issue with slayer tasks not showing on helm or as infobox

#

!task isn't working as well

haughty pumiceBOT
#

!task command not found!

charred wind
#

Is it a boss task

loud jewel
#

yes

charred wind
#

It’s being worked on still

loud jewel
#

ok ty

floral glacier
#

Hey all - I'm missing some loot from moons on my loot tracker. I checked my RSProfile and I only have the one and not duplicates. My boss log is correct, but the loot tracker is off by 12 kc (including a unique)

junior kite
#

hi! is there a way to clear the list of recent friend chats (Chat Channels plugin)?

#

i asked the other day and was told "Right click the Friends stone and clear history" but i dont have this option

round jacinth
#

disable recent chats in chat channels

junior kite
#

that disables it but not clears it

round jacinth
#

correct

#

there is no right click friends stone and clear chat

#

afaik

junior kite
#

a way to clear it seems like a pretty standard feature

round jacinth
#

nobody has asked for it i guess

#

join 10 different friends chats to replace the one you dont want to see i guess

#

😄

tropic python
gilded kayak
#

that's probably not the same issue

#

you should just turn the plugin off and back on

tropic python
gilded kayak
#

what if you restart the client instead, some people say turning the plugin off reloaded NPCs and others say it doesn't

proud pawn
#

I’m having an issue with CoX - the layout isn’t appearing when I enter the lobby on my own however if I join someone else’s it appears. No idea why

round jacinth
#

are you doing a cm

solid mesa
#

Or full layout

proud pawn
#

I think that’s the answer - thanks

stiff talon
#

Hi, I'm having some issues at Doom, at 8+ levels sometimes the rock debris just makes everything flicker and disappear including the missiles and rock shadows. Possibly when there is a lot of acid. Anyone know a fix?

haughty pumiceBOT
#

@stiff talon Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

round jacinth
#

Check safe mode maybe

twilit minnow
#

i had to reinstall windows, how do i get my plugins back? cloud sync didnt work and i dont have a profile saved to computer

hollow olive
#

if you didnt reformat it you might have the windows.old folder you can maybe find the old runelite folder in there

#

if not you're probably sol

#

did you already check

twilit minnow
#

couldnt find but thanks for the response

viral osprey
#

Im really getting pretty frustrated. Everything has been working great on Runelite for months and months but recently I have been getting terrible lag. My typing will be delayed. moving the camera will continue past when I stop and keep spinning for a few seconds, dead clicks, and just general lagging issues. I have read through every post that I can find but nothing has worked thus far (Uninstalled and reinstalled, updated game drivers, moved runelite/jagex launcher to another storage drive, set Nvidia panel to prioritize runelite). I have also tried a different profile as well. The only plugin I have is Gauntlet/hunleff helper. Any ideas how I can fix this? Its ruining my entire experience at the moment. Thanks in advance.

zealous cedar
#

.. did you try safe mode?

viral osprey
#

Sorry not sure what that is. Let me take a look and see if I can find that.

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

viral osprey
#

Okay , that seems to be working but now the graphics/fps is pretty poor. Any reccomended safe mode settings?

#

Thank you for the help 🙂

stone parcel
#

Well safe mode disables hub plugins and the GPU plugin, it is intended as a step to diagnose the problem. So now you can try a fresh (blank) profile with no hub plugins and GPU on, and see if the problem exists* there.

viral osprey
#

Okay will do.

#

Thank you

ebon crane
#

am I dumb or how do you sync loot tracker for 2 devices? i have desktop and laptop both signed in with my account but separate loot trackers atm... im sorry if this is easy fix

round jacinth
#

cloudsync clicked?

#

i also make sure i close out of the client i last used so only one is open across my machines so i never have this issue, idk if that matters tho

ebon crane
#

oddly enough I did on desktop but there was no cloud sync option on laptop client

gilded kayak
#

then ur definitely not logged into RuneLite

#

but you don't want to enable them on both computers, just the one u want synced

ebon crane
#

so enable on my "main" comp?

pliant ruin
#

does anyone have any suggestions on how to fix this?

round jacinth
round jacinth
#

ok so you can reach the bootstrap.json but maybe an antivirus is blocking runelite

pliant ruin
#

im on a mac, and ive played runelite daily on the same computer for around 7+ years now. Havent downloaded any antivirus software nor have I done any software updates eitehr

round jacinth
#

¯_(ツ)_/¯

#

maybe just bad internet then

pliant ruin
#

I found the error message that states my connection was timing out.

#

yeah

#

Gonna just restart my router

#

Thanks for trying

round jacinth
#

you can hotspot from phone to load client then go back to wifi probably

pliant ruin
#

that worked, thanks!

round jacinth
#

maybe your isp or something is having a hiccup if nothing else

#

for now you can do that

safe lake
#

im having trouble with the gpu plugin where it wont turn on and it auto turns it off once i try to turn it on

stone parcel
#

Might be related to a gpu update, are you using flatpak?

safe lake
#

what is flatpak lmao

stone parcel
#

It's a linux thing, so I guess probably not haha.

#

Maybe a pc restart.

safe lake
#

imma try that rq prolly should have beem 2nd thing to try lool

safe lake
#

ty kalil

charred vigil
#

runelite npc animations have been feeling stuttery lately, fps sits at 50, anyone experiencing the same?

leaden trail
#

Do you have GPU turned off?

#

A little more context like what you're doing in game, what areas you're in etc would go a long way in helping us help you with this

charred vigil
#

gpu turned on, animation smoothing on

sure, the projectiles in sepulchre are stuttered, doom boss is also stuttering

leaden trail
#

Does it happen on a fresh profile with only GPU enabled?

charred vigil
#

let me try it

#

yeah, maybe it's always been like this and my eyes are playing tricks on me

leaden trail
#

If you updated your GPU drivers recently you can try rolling them back

charred vigil
#

come to think of it, I did update the m recently, will give it a shot thanks

grizzled quartz
#

For some reason, my computer started bootlooping while in sleep mode. Now runelite no longer has any plugins installed

#

yet the plugins remain in the folder, so I am wondering if there is something I can do about that

maiden radish
#

heey i need help lol i downloaded the plugin opponent information and for some reeason the health bars are gonee from my screen and i cant uninstall the plugin...

round jacinth
#

Opponent information is core and not from hub

maiden radish
#

when i trieed to reset it nothing changed

grizzled quartz
#

the .properties is still there and seemingly has the correct info

#

but reimporting it just results in all custom plugins being gone

#

found the issue

#

runelite.externalplugins was just, deleted... for some reason

round jacinth
#

You need to switch to the profile you import

#

That folder you think the plugins are is just for cache purposes, you can delete it and be fine

haughty pumiceBOT
#

@grizzled quartz To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

grizzled quartz
#

there is an old one I can import

#

but it is well, old

round jacinth
#

I don’t know what you’re trying or deleting

grizzled quartz
#

Ah well, I have a profile called normal

#

and then one called normal (1)

round jacinth
#

Sort them by size

#

And pick smart

grizzled quartz
#

normal (1) is from june

round jacinth
#

Screenshot the profiles2 folder

grizzled quartz
#

seems like the log said that it was unable to save

#

oki

round jacinth
#

I don’t see anything obvious in my mobile look, 833kb for a log file is massive

grizzled quartz
#
    at java.base/sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
    at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
    at java.base/sun.nio.fs.WindowsFileCopy.move(Unknown Source)
    at java.base/sun.nio.fs.WindowsFileSystemProvider.move(Unknown Source)
    at java.base/java.nio.file.Files.move(Unknown Source)
    at net.runelite.client.config.ConfigData.patch(ConfigData.java:190)
    at net.runelite.client.config.ConfigManager.saveConfiguration(ConfigManager.java:1437)
    at net.runelite.client.config.ConfigManager.sendConfig(ConfigManager.java:1364)
    at net.runelite.client.util.RunnableExceptionLogger.run(RunnableExceptionLogger.java:41)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
    at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source)
    at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.base/java.lang.Thread.run(Unknown Source)
2025-09-11 12:31:22 MESZ [pool-3-thread-1] ERROR n.runelite.client.config.ConfigData - unable to save configuration file```
round jacinth
#

The ba minigame plugin is just spamming it

#

You have like 200 hub plugins

grizzled quartz
#

most are disabled

#

I think

round jacinth
#

I don’t really care just making a comment

#

Yeah the largest “normal” is from July 15th

grizzled quartz
#

I'm wondering if there's some way to recover that tmp file

round jacinth
#

I don’t think so

#

It failed to right because you or something broke the permissions for the folder

grizzled quartz
#

I haven't touched the folder personally

round jacinth
#

Run the client once as admin and close it after to try to fix those permissions

grizzled quartz
#

it's writing fine now

round jacinth
#

No offense but I don’t trust users to know or not know what they do or don’t do because they don’t know

grizzled quartz
#

overwriting that is :-)

#

I understand I suppose

round jacinth
#

When a user claims their plugin folder is intact and they’re not loading stuff it means they’re using the wrong profile, you shouldn’t lose a profile but folks do some how

grizzled quartz
#

I think I skipped disk checking when rebooting

round jacinth
#

Which could be because of permissions or you force closed the client in the middle of it doing stuff

grizzled quartz
#

which might have been it

#

I put my computer to sleep, and then it started rebooting

#

so perhaps that's why

round jacinth
#

If you’re task manager closing the client or force shutting it down and otherwise interrupting the client while it’s writing the settings back to the disk it can be interrupted and break stuff

#

You should enable cloud sync to mitigate that or close the clients completely before putting pc to sleep

#

And disable that ba minigame plugin

#

All it does is spam your logs

#

and perhaps delete/uninstall others you think you don’t want.

grizzled quartz
#

seems like a file recovery software is not yet able to recover any tmp files or the profile :'-)

#

luckily I have a backup from august

#

it's just a little annoying

clever tulip
#

Hi guys how do I make a bug report?

#

The kourend library plugin is bugged

round jacinth
#

What’s wrong with it

oblique plume
#

if its the case with two books in it and you cant get one of them thats a jagex bug

clever tulip
round jacinth
#

The books do move after a hour do whatever

clever tulip
#

Yes I know

round jacinth
#

Then isn’t it just that

clever tulip
#

No

round jacinth
#

They haven’t touched the library afaik

#

The plugin should still be fine

clever tulip
#

I can assure you its not

mossy swan
#

what book is it

clever tulip
#

Rada something

#

Earthram and Rada extract

#

This book is incorrect

clever tulip
#

What do I do then?

oblique plume
#

i would say tell jagex

#

but theyve known for years

round jacinth
#

Oh yeah killing of the king and that book are same spot?

#

You can world hop and maybe reroll?

clever tulip
#

New world is new roll?

#

I was just gonna wait

round jacinth
#

I don’t know

#

But it’s the first thing I would try

clever tulip
#

I just went to do a farm run instead

#

Not a lot you can do in the game with half an inventory

#

Ty anyway

leaden trail
oblique plume
#

all that crud from hub plugins 🤮

thick panther
#

We love plugin crud ☺️

grizzled quartz
#

nothin I can do about it

#

I'm a plugin addict

round jacinth
#

Around 25 are useful EDC and the others are slop

#

the log was 800kb too big because of a hub plugin you aren’t even using

grizzled quartz
#

It was useful for when I was using it

supple heath
#

runelite has been crashing recently, anywhere I can drop a crash log?

round jacinth
#

here is fine

haughty pumiceBOT
#

@supple heath To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

supple heath
#

let me know if you need anything else, thank you!

round jacinth
#

not sure about the recent crash but i do want to note that you're using a 14900k 0x129 which may or may not be cooking itself alive

#

not sure why runelite specifically gets 14900ks to blow up but intel shipped a shoddy product and the cpu fries itself

#

and that could be the why it crashes now

#

but i am not certain some one else can check

supple heath
winter snow
#

You can try doing a safe mode run to see if it helps, but if your chip is fried there's nothing that can really be done to help that

round jacinth
#

if you search this discord for 14900k you will see this issue

supple heath
#

ahh that's a bummer, had no idea that was an issue. guess it's replacing time

#

thanks again for looking into it for me

round jacinth
#

i would recommend going AMD

winter snow
#

I'd suggest doing the BIOS update first, so at least your new chip won't also start immediately dying. Or, yes, go team red.

round jacinth
#

even when you got that 14900k AMD had the crown

supple heath
#

sounds like I'm going AMD then haha, that's wild. alright appreciate the suggestion! i'll look into switching over

winter snow
#

You'll need a new motherboard if you want to go AMD

#

they use different processor sockets

mossy swan
#

you can get a replacement via warranty

#

just make sure to update your bios so the replacement doesn’t die

supple heath
winter snow
#

the bios update should include microcode 0x12F, which is the most recent one

supple heath
misty plover
kind trellis
#

when i get a level my Cengineer plugin says the level up notification almost 30 seconds later. anyone else experiencing this or have a fix?

oblique plume
misty plover
mossy fog
#

i am not getting loot beams for high value items. is this a bug or user error?

viscid lantern
#

you using the blindfold plugin?

mossy fog
#

rip...
ty nice catch
weird that with all things turned off on it still has this effect.

#

i guess my plugin presets have to turn it off entirely not just change settings.

viscid lantern
#

the runelite object feature in that plugin doesnt work anymore iirc

#

so it hides it even if you tell it to not to hide them

mossy fog
#

hmm.. i remember why i did it like that. if i swap plugin off vs on usnig preset it doesn't turn off terrain. (but ground objects do go away)

leaden trail
#

Yes

tender pawn
#

Strange question but does anyone know the hexcode for the blue coloured xp drop?

viscid lantern
#

doesnt it show the hex code in the xp drop plugin settings?

tender pawn
#

(thank you)

oblique plume
#

i dont think "depends" is an answer to that question

viscid lantern
#

(if you changed it and you want the original, right click reset puts it back to default)

wild garden
#

Accidentally used the alt + click to move my xp bar and ended up moving it OFF screen. Can't right click to get it back. Anyone know a way to get it back?

wild garden
wanton karma
#

I know its been said its more tricky than it seems, the broken loot tracker for PvP, I will be happy to try and help test it if i can be of any help, I have no experience with programming so I wouldnt know where to begin myself

plain kayak
#

Not sure if it's a runelite problem, but has anyone had any issues with touchpad clicks sometimes not registering? When im playing on my laptop every minute or two my touchpad stops registering clicks unless i tab out and back in or actually click down on it. I tried several times to click outside of the game in the same way and that seems to work flawlessly so im 99% sure its an issue with either osrs or runelite but i cant find anyone reporting the same problem

mossy swan
plain kayak
barren hull
#

is there a reason why my Chat commands pop very slowly or the message just does not pop up at all? how to fix 🥺 also my plugin hub is not loading and its super laggy

mossy swan
barren hull
#

how to fix 😭

mossy swan
#

try restarting your router and pc first

barren hull
#

done 100 times

#

got 1gb download 500 upload

#

5 pin g

mossy swan
#

if that doesn’t help either complain to your isp or try a vpn

viral osprey
viral osprey
topaz quartz
#

how to get right click walk here back

short berry
#

random question. Is Menu Entry Swapper meant to be prioed over clicking quick prayer?

round jacinth
#

yeah it’s a weird quirk about putting the entry you want at the top

#

Although I’m not sure if out of box does that or just custom menu swap does

#

You can fix it with custom menu swaps

short berry
#

What i mean is, if i swapped a "menu" on a subject, that's getting prioed over quick prioer and clicks through quick prayer

round jacinth
#

Yeah I know what you’re describing

short berry
#

Ah okay, cool cool, nvm me then. I was just wondering cause i just noticed it. Thanks ❤️

round jacinth
#

You can fix it though if you want to

#

Using custom menu swaps hub plugin

short berry
#

Iamma look at that, thanks fwind

barren hull
viral osprey
#

Already did that

leaden trail
viral osprey
#

It worked for about 15 mins then went to CG and lag came back again

leaden trail
#

Did you do it today or yesterday?

viral osprey
#

Yesterday

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

leaden trail
#

Post the client and launcher logs with yesterday's date on them

viral osprey
#

Okay

#

I think that is them

#

Do you want today's too?

leaden trail
#

I don't see a profile change in there after the time yesterday where someone suggested you try a fresh profile with just GPU

viral osprey
#

I did alot of uninstalling and reinstalling yesterday and today so not sure tbh.

#

Want me to try that again?

leaden trail
#

Unless you were deleting files manually it should still have showed up

viral osprey
#

Ok let me give that a go

#

Ill report back

#

@leaden trail ok doesn't seem to be lagging now without any plugins and just GPU

#

I literally only had CG plugin and Hunlef helper on last profile surprised that would cause this many issues

deep oriole
#

Hey I was looking for anyone who could help me with my runelte client. I was having a bit of trouble ever since I logged in today, which is the following, every time I teleport or have a game transition/ cut screen, the game/client resizes itself. I did notice on login that I had an unfamiliar message in my inventory which was essentially the transparency warning, in , fixed resizable hybrid setting had been change which i never did, which that's don't think thats any help but to anyone who help it is very much aoppreciated cause this is annoying as all hell .

swift viper
#

anyone who uses this plugin able to help me with this? i'm trying to make markers for leviathan's hp thresholds but it's not working at all, the green marker is totally off, like it hovers at 180hp (which is leviathan's health at 20%, not 40%)

haughty pumiceBOT
#

Get support for the Boss Health Indicators Plugin Hub plugin here: https://runelite.net/plugin-hub/show/boss-health-indicators.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

swift viper
#

already looked on the page for the plugin, i didn't find any information there that helped

leaden trail
#

Create a discussion on that repo to ask the author for help

cosmic rapids
#

Goodmorning all,

I'm having issues with my Runelite.

"Failed to login.
Please try again."

I have a system I use to set up my play environment that I will list here to help troubleshooting, note: I have a jagex account;

My jagex launcher is blocked (?) by my ISP ChungHwa Telecom (uses cloudflare) whereas Runelite is not. I have been getting around this for years via;

1) Disable PC ethernet, connect to phone hotspot

2) Successfully launch Jagex launcher

3) Launch Runelite via Jagex launcher

4) Once on the Runelite play screen, disconnect from hotspot and reconnect ethernet.

5) Keep the Runelite client open until update day and then repeat steps 1-4.

I have never once had an issue using this method for years.

Things I've tried: Restarting PC, Restarting Router, Restarting Phone, Running Jagex launcher as administrator, Disabling TLS verification in the Runelite launcher config (idk thought it might help)

note: I can confirm I can log in via Runelite using hotspot, so it's not an account based issue.

zealous cedar
#

you could check the client log, but logging in with a jagex account usually requires being able to pass the cloudflare checks so that isnt too surprising

cosmic rapids
#

Seems I could pass the checks before. I'll check the logs, Thanks, Adam

vast brook
#

When I set the bottom right in the settings to be "Actions Left" nothing appears. Any ideas?

solid mesa
#

You can't for combat skills

vast brook
#

That's weird. I could've swore I have seen it before but I could be wrong

hollow olive
#

maybe they'll add it eventually

vast brook
#

I knew I wasn't crazy lol. Thanks for the info tho 🙂

dusky summit
#

ok its saying too many login attempts, create jagex account. what if i dont want to create jagex account

round jacinth
#

you wait

cosmic rapids
misty plover
weary sundial
#

If I install 64bit runelite after I've already had 32 bit installed, does it replace the 32bit or just have both installed?

gilded kayak
#

replaces

distant zenith
#

anyone have solution of this problem my accounts geting ban

solid mesa
#

Stop goldfarming

mossy swan
#

get a real job

distant zenith
#

what is goldfarming i am new player i dont know about that

solid mesa
#

Making gp to trade or sell to others

distant zenith
#

but i did not sell my gp

livid fox
#

Does someone know why the fish item is popping up when i use profit tracker? Like i just want the gold icon not the fish

#

and when i turn icon style to something else i still get the fish

haughty pumiceBOT
#

Get support for the Profit Tracker Plugin Hub plugin here: https://runelite.net/plugin-hub/show/profit-tracker.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

leaden trail
#

Can you keep it to one channel please?

silver bloom
#

I've issue with Loot tracker, It doesn't track my motherlode mine at all, anyone got any idea why?

leaden trail
#

I don't think it's supposed to

silver bloom
oblique plume
#

is the mlm plugin on

silver bloom
#

yea

#

ok

#

i just tested it with the first one

oblique plume
#

this says otherwise

silver bloom
#

not the improved

#

it started tracking

#

explains

#

improved one just looked better, but apparently doesn't track it in loot tracker

oblique plume
#

"improved"

astral shell
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how can i check world ping connectivity?

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by using command promt

haughty pumiceBOT
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open command prompt, type this in:

ping -t oldschoolXXX.runescape.com

where the XXX is your world minus 300, for example world350 = 50

astral shell
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thanks

solid magnet
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any1 can help me with runelite just randomly closing?

astral shell
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how to enhance my runelite fps and ping?