#support
1 messages Β· Page 108 of 1
oh i see it, thank you
Is there a reason why my inventory setup doesn't find the prayer pots in the potion storage? Oddly enough, finds other pots, but can't seem to get ppots/anti-venom+
Try duplicating the potions that dont work
weirdly enough i didn't have any placeholders as I deposited all pots into the storage
Experiencing a bug that I've narrowed down to the "Hiscore" plugin.
When the plugin is open and you open the bank (im clicking the Grand Exchange booth and the Banker behind the booth) - the search bar becomes active within the plugin.
The cursor starts blinking in the search bar and I am able to type in the search bar without clicking in the search bar.
This is slightly annoying if I accidentally click the bank and am unable to press ESC without refocusing on the game via clicking on it due to the search bar now capturing my keys.
That does not happen for me
To enable safemode
Windows
Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.
Mac
In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.
Does it happen in safemode?
not seeing the RuneLite (configure)
One of your hub plugins is causing it then
odd that the problematic plugin would activate the searchbar in the hiscores plugin
Thanks for the help cooper
https://runelite.net/plugin-hub/show/bank-value-tracker
Seems to be the problematic plugin
Thanks for reporting that. I can replicate it
No prob!
Is there a way to collect all the time-based reminders in the top left indicator boxes? I use Time Tracking to keep track of herb/tree/birdhouse runs but I need to manually go into the plugin on the sidebar to see the progress. I'd love for them to be tracked with other timers up here
Also Tears of Guthix, I know it's printed in the chat when it's available but I'd just prefer reminders to be collected in one place
how to transfer plugins from other lap/pc to another ?
I think there's a way to save your plugins via email.
Maybe I'm wrong, but last I remembered, while doing a Tileman, I didn't save it either, lol.
i did login on another lap for transfering to a new 1 and used same but nothing
Try here, but also read the above.
π that become handwork evrything π
Seems like when I try to withdraw all on an item in my gear setups with bank layouts, it asks me for a quantity. Doesn't happen with normal bank
ah, only when I right click "withdraw all"
Not when I set the bank qty to "all" and left click an item
And not when pulling runes into the rune pouch either
it seems to choose the option ABOVE the selected option. For example, when I select "Withdraw 10" it'll withdraw 5 instead
please wait for the client update
My bad, I assumed it had updated since I was used to seeing barely any plugins when it wasn't. Ty for your work π«‘
its updated now
ty, still got the withdraw-X left click swaps offset issue though π
ran the intel processor diagnostic tool and it didn't flag any errors on the processor itself, and i'm unable to disable specific cores within bios. anyone know a workaround related to the following crashlog? fwiw i have an i9-13980hx
all these have been leftclick withdraw 10 for 3 years, now they are withdraw 5 π
you might have to re-set them to withdraw 10
oh rip
have you tried with CPU overclocks & XMP disabled?
unfortunately my bios doesnt support any changes to the cpu overclocking (laptop motherboard asustek computer inc), but i'll look into that and xmp disabling through alternative routes
my hitsplats are sometimes off compared to the actual damage
and sometimes the hp bar indicating the health the npc is on is also off
is this know/normal
or do i have some configuration issues?
That's normal
i assumed so...
The hitsplat calculations can be off due to how Jagex rounding works
let me guess it uses the xp drop to predict?
Yep
and since decimals dont show up
Exactly
sigh..
i kinda assumed so
however
why does the health bar not workcorrectly?
can it not base the hp based on the hit its dealt?
I think it's reading the values that Jagex sends, it's not doing any sort of calculations on the client end iirc
someone online said it uses the hp bar to preedict the hp
due to it being 30 pixels it struggles
Yeah I think it does
then i decided to get this plugin that extends the hp bar
hoping it wwould have some noticable changes
but not at all sadly
maybe the larger one uses the same data
and just visually extends it
what i would assume
im tempted to make my own hp plugin that does better hp calculating tbh
does the api have a post damage check?
like when the hitsplat connects can we read the value?
The only data available in the client to calc it is the hp bar + hitsplats, so you can never get it perfectly accurate due to regen
can we predict regen?
No
does regen proc on interfalls when combat is initiated?
is it tied to the regen of the player perhaps?
No
so this is as good as its get i assume
oh wait
does dps calculater not have a calculation of how much regen there should be per fight?
I mean you can definitely calculate for it, the only problem is when it occurs right?
well there would deff me a margin of error
but im tryna think if alternative methods would have a lower margin of error
yk?
having a combination of a few methods with a fall back to less efffective once
for example if the hp bar isnt full during initial attack
you can only estimate
but lets say it is full you could just use the hitsplat to update it consistently
and based on the players stats somewhat estimate healing % during that 1 single fight
ofcourse my bbad
Hey, The newest osrs update makes mark of darkness last 3minutes instead of 1 minute, but runelites timer is still 1 minute.
Can't find where to report this though!
you report issues in #suggestions
although if that timer is from a hub plugin you put it with the hub plugin giving the timer
No worries will do, I'm pretty sure it's base runelite (Spell Reminder) section
if a plugin has an uninstall option it is not base runelite..
it means it is from the hub
Interesting, TIL, thanks!
:what:
I've noticed that "Custom menu swaps" plugin is not performing as I'd expect since the latest patch, if you set shift to "withdraw all" then it will "withdraw x" - Regular menu entry swapper still works fine and withdraws all as normal
Used to work fine
there was an update from jagex that impacts banking
This is true, yes. Runelite does not receive the actual HP values of the target in the way the official client does, so it can only do estimation for most enemies (ie. those without an extra UI health element)
In some cases it won't even bother trying to show numerical health at all, and will revert to a percentage
n.runelite.client.eventbus.EventBus - Uncaught exception in event subscriber
java.lang.NullPointerException: null
at ci.ac(ci.java:43413)
at iq.wd(iq.java)
at iq.getModel(iq.java:65345)
at com.coxlightcolors.CoxLightColorsPlugin.resetFaceColors(CoxLightColorsPlugin.java:380)
at com.coxlightcolors.CoxLightColorsPlugin.onVarbitChanged(CoxLightColorsPlugin.java:115)
at net.runelite.client.eventbus.EventBus$Subscriber.invoke(EventBus.java:70)
at net.runelite.client.eventbus.EventBus.post(EventBus.java:223)
at net.runelite.client.callback.Hooks.post(Hooks.java:205)
at client.eh(client.java:62407)
at client.rj(client.java:38938)
at client.qi(client.java:13542)
at client.qf(client.java:12694)
at client.bd(client.java:11752)
at bv.bi(bv.java:446)
at bv.om(bv.java)
at bv.run(bv.java:58555)
at java.base/java.lang.Thread.run(Unknown Source)
2025-08-27 14:04:41 BST [Client] INFO c.c.CoxLightColorsPlugin - Light gameObject spawned
2025-08-27 14:14:21 BST [Client] INFO c.c.CoxLightColorsPlugin - Light gameObject spawned
2025-08-27 14:14:24 BST [Client] WARN n.runelite.client.eventbus.EventBus - Uncaught exception in event subscriber
java.lang.NullPointerException: null
how do i fix this
so the issue is the game just freezes while i do something randomly just freezes
yoo guys i have a problem with my keys that i open from pvp, they wont show in my loot tab its not hidden and i tried to reset everything. what can i do ?
known problem
ight ty
You can try turning off the 'CoX Light Colors' plugin and see if that helps you, since it's referenced in the log you dumped here
users will copy paste any error spam in the logs when it might not be part of the issue :<
it would remove that spam at least
No harm in trying π
i disagree
if it looks like someone can act like this and still recieve help they will continue to do that
Well, what would you have them do, mr helper man
give me the whole log which they obviously have and obviously dont feel like doing
and also tell me why i should be looking at it
its like getting help 101
anyone know what might be causing me to have 2 withdraw x options? doesnt seem to be in any of the bank plugins.
This is base game functionality when you have your bank withdrawal quantity set to X
what the heck is the point of that
I have no idea. But the official client does this too, so I have to assume it's intentional
Wouldn't that be so you can withdraw x still? (oh I see now)
this is purely a guess, but before today's game update there was a bug where menu entry swapper would swap incorrectly if withdraw-x was not set
maybe they changed it this way to fix that bug for us
unless it always did that
idk i dont play the game
how do i fix the menu entry swapper in the bank so i can use the number keys to choose how much im taking out?
can anyone help with the custom menu swaps? they have become bugged
these are my settings but they're not working
it used to do this, then when they added the configure charges stuff they made it stop doing that, then we had them change it back since it makes mes happy
lol
ok thats what i thought
cuz i remember u saying we couldn't fix a bank bug
cuz no op
u have to hold the button down
then click
yes i know ive been using it for like 3 years, its not working since todays update
some arent working for me either, some modes likes 1, 5 are
what Runelite version are you on, in the
tab
i used to hold control and click an item in the bank and it would withdraw all but now it does withdraw x. anyone know where to go for this
1.11.15
unlucky
oh your custom menu swaps bugged too with todays update?? is this a known issue? it was working fine yesterday
yes same, my keybind is not withdrawing "all" but "set x"
yeah new update must have stuffed the plugin up, its happened before in the past
all g, as long as you guys know about it, thank you! will just wait until its storted then
cool cool thought i was going crazy
Is anyone else having syncing issues? On my account page on the website I can still see all my timetracking/loot tracker data but it's not appearing in client. I've tried signing out and back in a couple times as well as relaunching but it won't sync
is there anyway to make my screen flash when someone follows me?
not afaik
thanks there was a duplicate profile in there with just my slayer task, deleting that and relaunching got everything synced up π
does anyone know is theres a way to have two jagex accounts on launcher. I stupidly made a new jagex account for one of my alts and now i cant play them both at the same time. i have figured out i can use steam to play the account but i would prefure to use rl
No
Very specific one here.
Not sure if this is a Runelite plugin/setting or main game, but haven't been able to find it in either.
When someone in your clan completes a combat task, it used to be that I could right click it and view/open the task to see what it is. The text of the task used to be green too. It doesn't do that anymore and the text is black and cannot be right clicked.
Would anyone happen to know where to look for this setting?
Still working for me after today's update. Not sure what would cause it to not work though
Not due to today's update, had my ssd wiped and all plugins and settings gone. Had to copy from a friend and still adjusting.
then the friends copy probably has a plugin breaking it
literally anything he had installed from the
could be the cause
That's rough. Thanks anyway
Send Jagex support a ticket. Click "contact us" at the top of the support centre. They can merge them.
Best way to check latest client version? Parsing the bootstrap.json?
found the cuplrit
Restart your client and you'll be on the latest
Yes, I'm writing a script to pull the latest world data which is found at the latest client/API version (https://api.runelite.net/runelite-1.11.15/worlds.js). Is there some way outside of the client to find 1.11.15? I've skimmed through a lot of the code and most from what I see references launcher version rather than client
I don't think that's something we want you doing
compare your
to the website's bottom left
i guess you want it programatically huh
yeah, I figured it out, there was a "version" key at the bottom of the bootstrap
This was what I was looking for lol, thanks!
what is this for/why do you need current version for a script
well previously it was because I have a socks tunnel (to my home network) to bypass work VPN but their DNS server blocked the worlds URL, so I had to have a custom hosts file. Just now realizing the DNS is unblocked so it's not necessary anymore
anyone know what's going on with custom menu swaps for banking? For example, my settings here. Normally, 1 would withdraw all, 2 would set-x, and so on.
It seems like everything gets randomly shifted around depending on what the default quantity option is at the bottom (see pic 2).
So if i have "All" chosen as a default option, everything works fine.
If I have "1" chosen as a default option, 1 becomes Set-X, 2 becomes X, R becomes 10, E:5, W:1
If I have "10" chosen as a default option, Q:1, W:5, E:10 work just fine. However R remains on 10, 1 becomes Set-X, 2 becomes X.
sorry if that's a little confusing. But basically every option bigger than the currently selected "default quantity" gets shifted around for some reason. If the chosen default quantity is "All", there's no problem but that's a weird bug to have.
oh bonus info: deposit works fine
It's bugged, the fix literally just got merged so should be all good in a minute. You can either update the plugin from the hub or restart the client (once the update is available)
tysm shaggy
wow haha
i was so busy trying to diagnose the problem and type it out coherently (failed at this last bit)
A question, if I want to create a plugin and install it on my RuneLite, can I do it? I have compiled the plugin many times and put it in the Plugins folder and it doesn't appear. Sorry, I'm a programmer but new to RuneLite dev.
How to develop plugin-hub plugins: https://github.com/runelite/plugin-hub/blob/master/README.md
the release client doesn't sideload plugins like that
also use #runelite for development questions or check the #development channel description
That is, if I want to create a plugin just for my Runelite, for example, when uploading a stat, I send a message to my discord, (Just for my Runelite) can I do it?
@clear stratus
you could instead just use dink
hello, I played with the settings and now I can't see when the xp drop is blue when im using for example rigour with range
xp drop plugin
Hello all, I've looked everywhere and cannot find answers. my issue is when after download I get a error message (incompatible with usernames which end with a !)
you need to make a new user on windows (not rename), it's an ancient java bug
just make your username something without special characters
β€οΈ
its on, still not working :/
Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.
This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.
Having an issue where when i right click items on the ground, i get duplicate entries
is there a way to keep some plugins active especially quest helper?
and avoid this issue?
make a new profile with just quest helper i guess
pretty sure it was a farming plugin
i have them all back except the a few farming ones
and no crashes
@soft surge yo, in the Fixed Resizable plugin, anytime you adjust a setting the client seems to get wider by 1 pixel https://i.imgur.com/TaDWP1E.gif
(even with locked window size ticked in RL settings)
Get support for the Fixed Resizable Hybrid Plugin Hub plugin here: https://runelite.net/plugin-hub/show/fixed-resizable-hybrid.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.
i read somewhere that the default bank tags plugin was updated to support layouts without the bank tag layout plugin and that it supports potion storage and stuff while the bank tag layouts plugin does not, is there a way to export all of my layouts to the default bank tags plugin instead of doing them one by one?
where does one submit runelite bugs?
no
depends
if its a bug with a default plugin, here
if it's a bug from something you installed from the
tab, right-click, support
tragic
Having an issue where when i right click items on the ground, i get duplicate entries
To enable safemode
Windows
Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.
Mac
In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.
does it happen in safe mode
Think i found a bug, cant use dark totems on the Skotizo altar in catacombs
i posted on Github, not sure if i did it correclty
you ignored the what it actaully said to do, so kind of
try safe mode like the thing you filled out, said
Apologies, first time. just saw your message.
I have no more totems to use on the altar π
how did you use them if it didn't work
im having issues with the 25 min afk timer today. anyone else?
Does RuneLite plugin development allow direct access to hardware input/output devices, such as a microphone?
Just received this error in client.log. Unsure what plugin it belongs to though.
java.lang.NullPointerException: null at net.runelite.client.plugins.banktags.tabs.LayoutManager.layout(LayoutManager.java:183) at net.runelite.client.plugins.banktags.tabs.LayoutManager.onScriptPreFired(LayoutManager.java:604) at net.runelite.client.eventbus.EventBus$Subscriber.invoke(EventBus.java:70) at net.runelite.client.eventbus.EventBus.post(EventBus.java:223) at net.runelite.client.callback.Hooks.post(Hooks.java:205) at client.dq(client.java:39377) at lq.ac(lq.java:52160) at lc.ab(lc.java:59682) at iz.al(iz.java:102) at client.qf(client.java:13015) at client.bd(client.java:11752) at bv.bi(bv.java:446) at bv.om(bv.java) at bv.run(bv.java:58555) at java.base/java.lang.Thread.run(Unknown Source)
I tried searching for Layoutmanager but count find the source.
Id like to report this to the plugin dev, but i have no idea which plugin this is.
i feel like most npes are not crashing though but idk it well enough
If its not an issue its w/e I still like to report possible issues I notice.
What were you doing to cause this? Did you notice any unusual behavior ingame when that happened?
I was depositing my freshly crushed nests on the small island bank on fossil
Ill try to replicate it in 4 minutes
Hello, I'm having some trouble launching the game.
I am trying to launch osrs with runelite through the jagex launcher and it just wont launch at all. The mouse turns into loading for one second and then nothing happens. Any help is much appreciated.
I have also tried to open just runelite by itself and it's not working either.
restarting my pc has also done nothing.
Reinstalling runelite did not work
Would really appreciate help as i'd like to do my cerb task lol
@winged parcel To enable safemode
Windows
Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.
Mac
In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.
does it launch in safe mode?
follow the instructions above
runelite configure is not opening
nothing is loading when i am clicking anything to do with runelite
cant open the game
or that
Have you tried to do a fresh install of the game?
yes
Reinstalling runelite did not work
To find the logs, you can do one of the following:
- If your client failed to open, click the
Open logs folderbutton. - Open the screenshot directory by right-clicking π·
Camerabutton, navigate 1 directory up, then open logs folder. - Navigate to
%userprofile%\.runelite\logson Windows or$HOME/.runelite/logson Linux and macOS.
Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.
do i just do #3 then?
yes
you've got some read/write issues going on
close out of runelite
then rename your .runelite folder
(dont delete it)
idc what you rename it to
just dont delete it
you're going to lose your settings and you'll just reimport them
ok i renamed it to just runelite
i don't know if running as admin would've fixed it as nothing was loading as you kept saying
now load runelite NORMALLY dont run as admin
never run it as admin
nothing opened again, but it created a new folder of .runelite
Wasn't able to replicate it sadly. Ill try to see if it happens again.
can you share the logs of that
its probably an AV killing it
cuz as far as these logs say, it's starting up and then nothing
just abruptly raptured
I just don't understand because I was playing last night and when i go to load the game this evening this bs is happening
I only have whatever is default on the pc
havent dl any AV
did u build this PC or get it from somewhere
where they could have put not windows defender on it
prebuilt from newegg i believe
like does anything ever popup like
there is no AV on here though
is there somewhere i can check the windows stuff to see if its fucking with it
we dont know what you did either
run this command in cmd, then show us the displayed output through a screenshot.
"%localappdata%\runelite\runelite.exe" -c -v --console -- --debug
Press enter
as the command said to do bro
then show us the displayed output through a screenshot.
screenshot what command prompt did after you pressed enter
ok so screenshot doesnt work either
Maybe try running an sfc scan?
they're not trying the full measures as provided to them
nothing showed up on the main cmd thing man
just another cmd pop up happened for like .5 sec
should i try to sc that?
i believe you but i also am asking for a screenshot because that's what the bot's command asked of you too
Ok. From looking at the code earlier it seems like the error you had shouldn't be possible. My best guess is you lagged for a moment just as you opened the bank
I'll look at it a bit more later to be sure though
you tried the ol' system restart?
You tried the 32bit version?
let me uninstall runelite again
should i uninstall jagex launcher and reinstall as well you think?
Hey shlap
heyo
Try to use revouninstaller
It will allow you to remove all files that are accociated with runelite
Registry and more
Then do a fresh install
As long as their old runelite folder is still around then I guess nuke what ever
If that doesnt work its most likely an os issue
Itβs such an old software
is that default on windows pcs?
No
No
Itβs uninstaller with a flame thrower
I donβt know what you did to cook so hard but Iβm out of ideas
i literally did nothing except turn pc off since last login then back on to play this evening
Yeah it happens
Not usual but it happens
Once again, are you on windows 10 or 11?
Windows 11 recently had a very bad update that need to be uninstalled
Itβs windows 10 in the command prompt window brother
i just don't know much about pcs so
Youll learn it time, just messing with you a bit
Ok
So let me know when you have revo running
I personally run the portable version
Once your here, let me know and ill walk you through step by step
im there
Ok now type runelite in the search
found 0 programs
Huh
i did just uninstall it normally before this
Oh
Well please re install and do it this way lol
sounds good
Bc we need to remove a lot of random files
Btw i suggest only using this program to uninstall stuff
It removes all leftover junk from your system
Which a ton of software does these days
If not all
By the way while we do this can you run an sfc scan for me?
Some internal windows tools for fixing os related issues
We'll do dism first
Open cmd as administrator
And run this command
DISM.exe /Online /Cleanup-image /Restorehealth
And wait until its done
ONCE ITS DONE
Please take a screenshot using this key combination. Windows + Shift + S
And paste it here
should i do this before i use the uninstaller on runelite
okay let me do this cmd thing first
Run the command first
then ill start the uninstall
Then we do revo
whats the best way to get map region? I/E if I am in G/E verus falafor?
is that a development question? please redirect to #runelite
also i think devtools has that stuff
i dont have permission
Runelite not development
And dev tools does show it
@winged parcel did you figure out the command prompt?
It will take a bit depending on your network speeds, so just start it and then move onto revo
Ok now run
run what
sfc /scannow
runelite?
Ok so find runelite in revo
got it
Then click uninstall
Let me know what it says
It will ask you to do a restore point or something
Pictures are best
Continue
Do the uninstall normally
Then youll have 2 other things to work through
Dont click anything without me seeing them first and directing you π
ok now its saying scan
Thats what i was refering to
Select advanced
And click scan
Then show me what you see
Select all -> delete
Then next
And the same thing on the next page
Select all -> delete
Now how is sfc going
ok be back in a minute then
still install the 64bit?
or should i try another
How much ram do you have?
no clue
Restarting rq
fwiw itβs better we always mention to get newest install from the link in #welcome
Itβs the same site sure but itβs the thing we do, I think ages ago people would edit messages to make people look bad
But itβs less of an issue
i normally just install through jagex launcher
so i dont gotta click any links
Download from the link in #welcome or from the link from the Old School RuneScape home page
Use the runelite installer from the main site
But first
Press CTRL + E to open up an explorer window
Then right click on This PC then properties
ctrl e doesnt do anything for me
Sorry its windows e
Muscle memory
This is where you want to look
Your most likely on a 64 bit machine
Rare to see 32 bit pcs these days
Perfect
64 bit
Ok so download the windows (64) bit installer
From the main website using the links in this discord
Specifically in #welcome
And run it once its fully downloaded
Then just try to launch Runelite.exe directly which is located here ...\AppData\Local\RuneLite
Hopefully it launches
You wont be able to log in though, since thats done via launcher now
Do you know how to get to your appdata folder?
its not running still
Like nothing?
Hmmm
Do you think runelite might run in safemode?
Like windows safemode
Refering to @round jacinth
burn the machine and get a new one atp
Yeah
As if no hub and no GPU
So itβs basically safe mode
I think maybe his appdata is cooked too
and maybe does have an antivirus
When claimed otherwise earlier
Lets check
as they donβt know what OS they even had
Hey @winged parcel search forn the following in revo
bro is slowly destroying his os
Just checking for any preloaded avs
Im not getting tell him to do anything ells lol
itβs from newegg prebuilt. It should have some 3rd party AV
Yeah
thatβs what they do
gross
Lol
Anyway
Check for the following, do not do anything but check
mcafee avast norton
The three most common preloaded avs on prebuilds
What's the issue he's having?
So what does runelite do when its run, just crashed to desktop
my game is just not loading at all
like literally
click the program, loading mouse for 1 sec and then nothing.
nothing opens
no crash notif
nothing
no crash logs or anything?
We already went through the basic stuff
Thats the start of the attempt
I wonder if event viewer says anything interesting?
Do you have malwarebytes?
Shouldnt effect even if they did. I use malwarebytes premium
Its an antivirus
Defender?
yeah
Sure
Lets check those
Give me a moment its been a minute since i used defender haha
Turn on app and browser control
I would def check event viewer at this time
Yeah right after we turn things on we'll go there
it is now turned on
Go to device security and click "go to settings"
says i gotta restart
Ok
Humor me
Try launching runelite from the exe
I doubt it will work
But try it
the exe?
After that lets take a peek into your event viewer
The runelite.exe
Aka executable
Its in your app data folder
By the way you arent using any symm links or anything like that
Also are you the only person who has access to your pc?
yeah im the only one that uses this pc
Ok all good information
bottom of runelite folder
kk its open
Then Applications and Services Logs > Microsoft > Windows > Windows Defender
kk
its open to windows defender
Double click on Operational
See if you see an red errors or anything of the sorts in there
Meanwhile im looking into the logs you gave me
Seems to be a java issue
Can you click on them and see what they say
Iβm not at pc anymore and not following much anymore
No worries
alt tabbed in brain
Seems the issue is a java related one
update java and update your GPU drivers
D3d9.dll?
Because they have a default runelite nothing is on
They canβt even launch runelite like not leaving launcher
Hmmm
or that
Rename it to jreBAK
Thanks for the assist
We just re installed runelite though very weird
maybe didn't remove it?
Issues with an update
i can probably stream to you in a discord call if this will make it any easier
oh i don't know i factory reset this pc a few weeks ago
How?
just from the settings idk
Yea defender is broke
yeah
And all of its issues
Which is why re-reinstall in the first place
ANYWAY
If you want, i can help you try to fix you pc issues
Since this isnt really a runelite thing
Its something with your computer/os
open powershell as admin and run:
Update-MpSignature
this is cooked
yeah.
hopefully it doesn't fail
I donβt know what is happening anymore for your pc shlap
literally can't afford a new pc so if this thing is dead im fully cooked lol
its not even that old maybe like 3 or 4 yrs
If you literally only play Osrs and use discord then you wouldnβt have anything to lose by doing a reformat of the pc lol
okay so what should i do
Lets try a less destrive method first
we getting into a call
this;
open powershell as admin and run:
Update-MpSignature
powershell is default on windows?
Yes
yea
Windows key -> powershell
AS ADMIN
Hi, I don't think much of this has been very helpful. I think we should wait for one of the RL pros to come help. Maybe someone else around here can help with client won't start.
Right click - run as administrator
They already tried to help
They were the first to try to diagnose this
We can move this to a private chat though
probably less intrusive since it's an OS issue not runelite
that thing i typed into powershell
Yes i agree
is it supposed to say something when its done
Sec lets start a group chat
kk
shalp add me and burrito we can help ya
Yeah
added u both
quick question, anyone else's item stats not working...?
its not displaying at all (my keybind for screenie is shift so it changes to drop but its still not displaying)
I can't figure out anything, tried toggling, going to a differtent profile everything idk what to do :c
Try restarting the client. If you have a bad network connection it can fail to load item stats
oki, ty for the shout
it did not work, this is bizarre
clicking 'reset' worked, I have no idea wht happened
Did menu entry swapper mess up for anyone else after the last update?
Shift click for bank withdraw now does 'withdraw x' when its set to 'withdraw all'
Does !task not work with Boss Slayer?
when did you last restart your client, think that should be fixed
Maybe not
Dang. Also isn't making an Infobox.
@round jacinth I figured out @winged parcel 's issue. He didnt have directX installed.
No idea how he ran any game without it. It will always be a mystery to me.
is anyone's MoD timer not showing the updated 3min or 15min timers for Timers & Buffs plugin?
It should be fixed with the next client update
I am having issues with specifically the 'Inferno Tracker' plugin retaining my inferno history. I do not have issues with runelite/other plugins syncing or retaining information just this one
Okay actually I found where its stored locally, it just seems to have trouble showing it all in runelite
Get support for the Inferno Tracker Plugin Hub plugin here: https://runelite.net/plugin-hub/show/inferno-tracker.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.
Thats where I went first but I honestly could not find any kind of link to help. I googled the plugin to try find a github etc too
Having an issue where when i right click items on the ground, i get duplicate entries
Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.
This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.
say it like 6 more times and ignore the response every time
what response
Oh i didnt know that was directed to me
nobody else was talking
can i run safemode even if im using Jagex Client?
yes
why would we give you instructions that don't work for half the users
that seems stupid
then a plugin you installed from the
is broken
fwiw i recall seeing duplicate entries if i was moving my camera or something and the click location was near tile border
I believe that might be what is happening, but im trying to figure out what plugin might be causing issue.
!flow
flowchart: Please refer to this flowchart for further troubleshooting.
Follow that ^
Lads, how do I stop runelite from sharing my entire client frame? It used to be only when I used 117 I think, now its like for everything and I notice my friends don't
Any way I can reset the data in my "bank value tracker" plugin?
I think its cuz of the advanced capture method stuff in discord settings
I tried toggling it off but nothing changed it
It never used to capture as much as it does now, like with GPU It didn't but 117 it did, now it does for everything lol
Nothing to hide, but it's just annoying and taking up some real estate lol
discord chooses what to share unfortunately
I thought this was caused by https://github.com/runelite/runelite/commit/c84b694d99e50d73fbdb5e80f6183a02a7212c19
but reverting the commit still doesn't fix it. hmm
Wonder if it's related to having a boss task. Swapping to a hellhound task fixed it
Swapping back to the boss task completely breaks the infobox and !task command
is there anything in the console/logs? Looks like there are plenty of debug statements in the slayer plugin
I wonder if there is a separate varbit for boss slayer? Although I'd think the !task command would print hellhounds in that case
oh looks like there is but it's accounted for
Anybody knows where bank tags are stored (which file)? I'd like to export all of them in one go to import them on a different RL profile.
you can't do that no
your best bet is you open 2 clients 1 on profile A (with bank tags on it) and 1 on profile B without the bank tags and just right click export from A and import into B
I'm a bit confused about why that wouldn't be possible, can you explain? Even if it's all over the place in the settings.properties file, it should be copy-able with the proper regex search, no ?
the form they are stored in is not the form they are imported in
thats called duplicating the profile
That's the thing, every time I create a new account, I duplicate my previous profile, clear the bank tags and start a-new. However, this results in all of my profiles having slightly different configurations over the years for everything. I wanna clean up this mess, as the only thing I want to be different between my accounts is a single plugin's configuration: bank tags. However I got 50-100 bank tags on every profile. So if I could copy a bank tag save file (if it exists) from one profile to the other, it would save me hours.
there is no bank tag save file
the point of profiles in the first place is to allow them to have different settings overtime
if you didn't want that then you shouldn't use profiles
just made a runelite plugin - in the IDE it launches runelite & the plugin works. when I build it and put it in my plugins folder it's not detected by the client. Anyone has an idea what's this caused by/resource i can refer to?
I wish bank-tags could be account-based on a single profile then π
Thank you for your help!
you can't just place a plugin jar file into the plugins folder for it to load
thought so but couldn't really find the info I need on that
I just want to run my private plugin without having to launch through jetbrains
We don't provide builds of pluginhub plugins for snapshot versions. Usually you can pass -Drunelite.pluginhub.version=<current RL version> as a VM option to load the plugins built against the release into your build, which will work if there are no ABI changes. If there are ABI changes, build the plugins yourself and place them into the sideloaded-plugins directory when running in developer mode.
you'll have to do that
in order for you to load your plugin while not having it be in the hub/core
you will have to run in developer mode
I will try, thank you
you can save a lot of hassle just putting it into the hub
just about everything gets accepted even niche things
Except when it overlaps with one or more existing plugins, of course π
It is because https://github.com/runelite/runelite/blob/3fbe187a7bb6aec77d8bf6d72de2d58abfb18fea/runelite-client/src/main/java/net/runelite/client/plugins/slayer/SlayerPlugin.java#L368-L372 does not return any data after the slayer sweep up changes
i'm just not that familiar with java and building jars yet, i have development experience but 0 in this area
Fyi: I have installed runelite through Jagex (ig not snapshot version??) and use a credential file to launch runelite through jetbrains
rn what i've done is changed the gradle build file to the corresponding runelite version > not detected by client.
We don't provide builds of pluginhub plugins for snapshot versions. Usually you can pass -Drunelite.pluginhub.version=<current RL version> as a VM option to load the plugins built against the release into your build, which will work if there are no ABI changes
Can this be ellaborated? or is there perhaps a source i can read more about how this works?
that message is 2 parts)
when people build with core (maven) they build without including pluginhub being incorperated, so they have to feed that VM option for pluginhub to load
the second part is about how if you want to sideload a jar you need to produce a jar but still run in developer mode
you'll be running from intellij regardless because you need developer-mode enabled or just run the code you made
How long until I can play again? PR submitted for the BA plugin 
BA works fine without plugins
so in short kees, probably just keep running the code local until you feel like putting it into the hub so it's included in when you load
erm, yes it does, I donβt play if not for pushing PBs and it wouldnβt be recorded without plugin so no in my case BA doesnβt work fine without said plugin thanks
the end game truly is BA, a certain other person was right 
sure is
it's in the queue with all the other stuff so week or so
highest skill cap and highest gp per hour
thatβs crazy work
that's cap but ok
what is cap?
highest skill cap and gp
anyways losing what the point of #support is
the reviewers work for free and are people with jobs
so they get to it when they can
week or so.
ty for the update
Is there a way to tell RL to ignore credentials.properties? I found an old non-jagex account I'd like to test my plugin with, but it seems like I have to remove the credentials file to launch RL without a jagex account (even if I launch RL directly without going through the Jagex Launcher).
no
Just... delete the file? Or move it if you want to keep it for later I guess
that's sorta the quirk/annoying part of jagex launcher development
but at least you can do it
Yeah, I can write a quick script to move it briefly when I launch, that'll work! Wasn't sure if there was a config flag/arg as that file is generated / read in the private RL side.
Well, it gets generated if RuneLite is launched with the --insecure-write-credentials switch in its config (I think that was the name of it)
they should delete it if they don't want to use it.
Agreed! I do want to use it most of the time (for development) but there's special cases where I want to launch my dev plugin with a non-jagex account. π€·ββοΈ All good, can move it when needed. Thank you both.
is the deaths charge desync happening because of the servers? or is this always been a thing? I have brought death charge with me everywhere ive brought thralls and never used it..... since the spell book came out........ and finally used it yesterday, after realizing you have like a minute to kill something after casting it.. But the spec bar desync is making me feel like im wasting my time and runes lol
Does anyone know the plugin that says you are not wearing your ring of slaughter? I had it on before but for some reason its not on
if i had to give it a guess... "bracelet reminder"
ah yes, that's the one haha thanks. but for some reason it says its on but it isnt working
Β―_(γ)_/Β―
Get support for the Bracelet Reminder Plugin Hub plugin here: https://runelite.net/plugin-hub/show/bracelet-reminder.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.
maybe the update to slayer broke it some how
i'll check support, thank you!
ΨΨ― Ω Ψ΅Ψ±Ω
what?
my loot tracker has stopped tracking pvp kills and only tracks pvm kills. any idea I could fix this to see pvp kills in loot tracker?
it do be like that atm
jagex changed the interface and we havent updated it yet
or rather no one has tried to update it yet
oh okay thought it was something on my end
Please can someone help me, do you see the door on the lower OSRS screen it tells me how long until I get kicked, but it dissapeared from my other OSRS client, is there a soul that knows how to get iit back? Thanks
thanks josh
is there a way to play fullscreen on runelite? I cant make my task bar to dissapear
there is a hub plugin called fullscreen that maybe does what you're asking but it also can just break everything so it's not recommended to use
cool ty π
Does anyone know why my lobsters are white text?
Niot one of the colours in ground items
you can overwrite the dropped item colors
That was it ty
No idea how that happened
Is there a reason why the Fishing stats isn't updating the Fish/hr?
I wouldn't be surprised if it's because of the 50+ plugins I have installed, but wanted to know if anyone has come across this.
First fishing session since I launched Runelite this morning
Didn't think it was pulling from that.
At some point my XP tracker stopped purging tracked xp upon closing, so I just haven't reset the stats since.
a few months ago at this point yeah
it used to reset every session and now it's a opt out for that to happen in the xp tracker.
Ah. Makes sense.
I wish the fishing session stats weren't tied to it, but I suppose I'll just turn off the overlay.
Number must go up, right?
Thanks guys
logged back in after being away for around 2 weeks to see that my bank and inventory no longer reflect the GE pricing at the top for items, only gold value. Ive double checked the bank settings, reset to default, disabled and re-enabled, but it still isnt working. Any ideas?
Item prices probably failed to download. Just restart the client. The bank value is just showing your GP as it doesn't know the GE prices of anything else
the one thing i didn't do lol, thanks!
Hi, I'm trying to develop a plugin that will allow us to order the slayer blocking list based on the percentage and not by name.
I manage to order the list and show it correctly, but after scrolling the list stops showing, does anyone have a suggestion on what could be the problem? This is the first time I'm trying to create a plugin, sorry...
how to fix those things?
wierd lines goes through the text
and it is only in runelite
To enable safemode
Windows
Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.
Mac
In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.
also u can't really compare the official client to the one we use, it could be a bug only on the java client
but probably not
game size was the problem.
hello i just got hacked. I still have access to my account but was trying to make sure the people that hacked me won't have access to my account again
You've downloaded a fake client, and your account has been compromised. Remove the fake as soon as possible to minimise further damage.
The following actions should be performed from a secure computer or secure mobile device:
- Change your RuneScape password
- Remove and re-add Authenticator to RuneScape
- Change your RuneScape bank PIN
- Change your email's password
- Add 2FA to your email if you haven't got it enabled
- Check for any linked accounts by accessing the account settings page (https://www.runescape.com/account_settings)
Some fake clients also install malware, only a fresh install of your operating system can guarantee the total removal of any unwanted software.
You might also want to change any email password if you reused the same as your RuneScape account password.
Once your computer is secure, you should download RuneLite from the link available at the #welcome channel.
Some of the steps in there might be helpful. π
The fake client part might not be relevant depending on how you got hacked.
But the other steps are solid.
Might also want to end active sessions on the website for your account too.
Oh yikes.
not thinking much of it
when i tried to download it then it just gave me an error code
then just moved on
it was like 2 months ago
Dang. Yeah, that might do it.
i come back today all my gear is gone but i stil have access
i just wanna make sure it doesnt happen again
i reset my password on jagex account
Mmmm, that might be hard to be entirely sure that you removed everything it installed on your PC. As it says in that bot message:
Some fake clients also install malware, only a fresh install of your operating system can guarantee the total removal of any unwanted software.
Hard to tell for sure what they did.
Might not be needed to reinstall the OS, but it's really hard to be sure otherwise.
they got access to my bank pin as well
I would definitely follow the bits about fake clients and malware
In case you aren't aware Ikov isn't even real. It exists solely to hack people's accounts
right
i wasn't aware at the time
There were some bots talking about ps in game. It looked like people just conversating. "have you checked out the new Ikov server"
i googled and downloaded it not thinking any better
was the first link on google
i have the website that i downloaded it from but i dont wanna list it here
This site impersonates a known RSPS brand (Ikov) and is spreading malware that steals OSRS accounts, 2FA codes, browser passwords, and crypto wallet data. It's promoted through in-game messages in Old School RuneScape.
pls no links to rsps lol
yikes sorry
it mostly installs fake stuff and keyloggers to runelite but it also has persistence in your startup directory. you should reinstall windows if you havent.
I had all my RS plugins/settings on my old pc and it reset and now I have a new pc can I still get the plugin profile back or do I ahve to start over?
my old pc is already reset tho?
if you synced your settings previously that would be the only way you could get them back
if you have no memory of doing that, then you are out out of luck
GG
Hi Runelite support team. Yesterday most of runelite accounts were in a recovery mood. And also failed to get recovery mail on the register email. What can I do?
Oh no, however will you use all those bots then
we have nothing to do with what happens with your osrs accounts
I didn't realize accounts could have moods π€
There's another fake rsps which probably does the exact same thing, and someone on reddit decompiled it, this comment might be of interest to you https://www.reddit.com/r/2007scape/comments/1kwgcd5/hacked_in_2025/mui8368/
Think I lost my Runelite profile for good, but wanted to gut check here.
Logged into a new PC just now. Installed runelite and logged in, none of my profiles transferred obviously. Panicked a bit, and think I might have then clicked the cloud sync icon on the profiles on that new PC (probably stupid on my part). Went back on my old PC to try to export my profile and noticed every profile in my .runelite folder was dated today, nothing old enough to grab and recover. Did syncing while on the new PC then cloud syncing on the old PC end up overwriting everything?
u dont care about the date u care about the size
if you played the game today, the date will be today
size of all profiles are tiny <100kb. Clearly not correct, and none of them load the profile as I had it set up yesterday
Pretty much accepting that theyβre gone, but wondering what I did wrong so it never happens again
did it happen because I clicked on the cloud sync icon for the profiles on the new PC before the doing it on old PC?
yes
Hello, I am having an audio issue with Runelite. Sometimes when I switch audio devices from speakers to headphones, audio will no longer work. No effects, no music, etc. Even if i switch back to speakers, they will not work. I've reinstalled both RL and the Jagex plugin. This has not corrected the issue. After a day or so, my sound comes back but will be disappear again once I switch audio devices. Audio works fine on original game client. Just not RL. Anyone know what the issue might be?
I should also add that my headphones are plugged into a DAC. However, even if I connect direct to my MoBo audio, it still will not work
Anyhow, I just want to jam out to Sea Shanty 2 and listen to the dinks of my pickaxe so any help is appreciated
YUP saaaaaame file
Anyone else experiencing no ge prices on ground loot,under examine, or bank info in game under Runelite? I did fresh restart and reinstall as well. Double alt, reset plug in but no luck
reload your client
thank you so much @mortal pond
I vaguely remember there was an option in Runelite to have a tile / interaction be the 'top priority' on mouse hover - e.g. if my cursor is over a farming patch, a player, and an NPC, I could set it so that the default left-click interaction is to the farming patch even though that takes a lower priority in the default game. Does this setting or plugin actually exist to change this?
I think this is the shift click option "Draw above"?