#support

1 messages · Page 107 of 1

charred rapids
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ding ding ding

gilded kayak
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spectrum sux

charred rapids
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LOL

gilded kayak
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use a vpn or your phone, as a hotspot, to start the client

charred rapids
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you sound like my clients

limber solar
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i love how this is just a nice way to geo locate texans lmao

gilded kayak
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xd

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can disable it once the client is started, some people said they had issues hopping, so maybe dont do that

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otherwise u should be good

charred rapids
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thats so weird. time to hit up our spectrum enterprise acc manager and complain 😅

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thanks though, appreciate it!

gilded kayak
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o fun maybe u can actually get some info there

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everyone else has just been talking to tier1 people reading off a script

charred rapids
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yeah they're useless. we know a few higher ups over there since we have a tech business so ill see if he knows of anything thats changed

gilded kayak
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started evening on the 22nd, just seems like the network isn't routing all traffic

charred rapids
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makes sense. surely theres other affected entities as well besides RL lol

gilded kayak
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i'd hope so xd

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i always tell people that when they have issues similar to this, that there are other things they can't connect to, they just aren't things that they use

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since they tend to say "everything else works"

charred rapids
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"everything else works" is the equivalent to "did you restart the pc"

wanton patio
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im also in texas having the same issue and ive been having issues connecting to discord voice a couple times but havent found anything else yet

charred rapids
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oh look and here comes the other things that don't work @gilded kayak 😂

wanton patio
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but can confirm that using mobile hotspot to launch runlite worked like a charm lmao

empty minnow
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yeah I also noticed discord and definitely RuneLite are messed up. Also seems like Jagex authentication might be affected, tried to login on mobile (on wifi) earlier and it didn't work.

sonic herald
#

Whenever I swap to certain profiles, Tile Indicators turns off. This seems to happen every time for these profiles regardless of how many times I enable it for that profile. Any ideas?

gilded kayak
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i would guess you maybe have another tile plugin installed on that profile?

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and it's attacking it?

sonic herald
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I don't think that's the case, I don't see any on that profile

weak moth
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Damn, my mobile hotspot didn't work :/

sonic herald
#

Looks like the culprit is "corner tile indicators", despite it being uninstalled on the broken profile. When I re-add it and toggle it off, that seems to fix things

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Guess it left some settings behind when it was uninstalled?

gilded kayak
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if plugins shutdown incorrectly yes

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but otherwise yeah we do save your settings

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b/c people get mad when they lose their settings*

severe vault
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yep that works perfectly, thanks

willow wind
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anyone know if I can make it so that the infoboxes are properly anchored to the chatbox when using the resizable chatbox plugin? i expect the infoboxes to be where the red box is

round jacinth
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no, i think would manually place them there and dont resize; thats the trade off with that hub plugin probably

sudden bison
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Does anyone know how to fix this? Came back home after this weekend, and nothing is working. On Windows, and have allowed both Runelite and Jagex Launcher firewall access

weak moth
weak moth
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Some have been able to get in by using wireless hotspot then switching back to wifi/ethernet. I'm not one of them, unfortunately.

sudden bison
weak moth
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yeah, it's specifaclly just the launching, because I just saw that I had a runelite client still up, and was able to login like normal. It's something preventing the download of the bootstrap, at least for me.

gilded kayak
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it's been like that for 2 days only in the great state

weak moth
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It's okay, so long as we have our freedoms and what not/s

thick panther
gilded kayak
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xddd

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some guy earlier who actually has an enterprise account (meaning his complaints actually kind of matter) said he's gonna call

sudden bison
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How do I even explain this issue to them?

gilded kayak
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so soon™

thick panther
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oh neat

austere grove
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RuneLite Plugin-hub readme steps.

In order to make sure everything works correctly, try to start the client with your external plugin enabled by running the provided test. If you don't have a run configuration yet for the test, attempt to run it by clicking Run test. This will create a run configuration and fail to run due to asserts being disabled. Add -ea to your VM options in the run configuration to enable assertions, which can be found under Run/Debug Configurations under Modify options, Add VM options, and then adding -ea into the input field which appears.

The client should now launch with your plugin enabled.```
Did I miss something that would prevent this last line from being true?^

IntelliJ output:

12:15:09 PM: Executing '-ea'…

Task :help

Welcome to Gradle 8.10.

To run a build, run gradle <task> ...

To see a list of available tasks, run gradle tasks

To see more detail about a task, run gradle help --task <task>

To see a list of command-line options, run gradle --help

For more detail on using Gradle, see https://docs.gradle.org/8.10/userguide/command_line_interface.html

For troubleshooting, visit https://help.gradle.org

Deprecated Gradle features were used in this build, making it incompatible with Gradle 9.0.

You can use '--warning-mode all' to show the individual deprecation warnings and determine if they come from your own scripts or plugins.

For more on this, please refer to https://docs.gradle.org/8.10/userguide/command_line_interface.html#sec:command_line_warnings in the Gradle documentation.

BUILD SUCCESSFUL in 192ms
1 actionable task: 1 executed
12:15:09 PM: Execution finished '-ea'.

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those logs are the result of running the provided test with the VM options set to -ea, no client launched.

leaden trail
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Can you send a screenshot of your run configuration in #runelite ?

This channel is for release client support

dry imp
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Did anyone ever figure out how to fix it when shift-click withdraw-all (in the bank) stops working? It works for anything else, just won't work for withdraw-all. This is the swap on the base Menu Entry Swapper. Custom swaps on specific items work as normal.

I found multiple old posts mentioning it, but no one had solutions other than "it started working again randomly"

I've tried turning off the plugin, turning off/on the setting, restarting runelite and even restarting my computer. It's only messed up for one of my profile - my other account on a different profile works normally as well.

Edit: nothing to do with profiles - it works on my main on both profiles and doesn't work for my iron on both profiles.

Double edit: found the issue and a workaround, see https://github.com/runelite/runelite/issues/19310

GitHub

Type Incorrect behavior Operating System Windows OS Version Windows 11 Bug description This bug concerns Menu Entry Swapper (the default plugin). I confirmed it was present even when every other pl...

cursive swift
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Im getting this error as well. I see people suggesting a VPN. Any reccomendations on a free VPN for windows

spiral quest
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Any ideas? Live in the UK, tried shutting down jagex launcher and re openeing etc, client is up to date etc, iv tried mobile hotspot off my phone still same error

gilded kayak
odd island
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Fellow Texan/spectrum user here, yall are in the same spot as the rest of us. Spectrum did something making it not launch rl correctly. I downloaded Proton VPN because it has a free version. Logged on the vpn, was able to get the launcher to load, logged in, got off the vpn and back on the ethernet and have been able to play ever since. We're al just in a big waiting game rn unfortunately :/

cursive swift
gilded kayak
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others reported that yes

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idk about that guy specifically

odd island
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i was.

gilded kayak
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lit

odd island
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just dont hop, fixes that problem.

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gotta work with what ya got rn

gilded kayak
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is your drive critically full

spiral quest
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nope

gilded kayak
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i can't remember if this error is for full drive or dying drive

fresh sinew
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im getting a black screen when trying to load Runelite

gilded kayak
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the last guy with that error, who's hardrive wasn't dying, just said "fixed it" not what he did

fresh sinew
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is this happening to anyone else?

leaden trail
leaden trail
haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

gilded kayak
gilded kayak
spiral quest
scarlet flame
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Is there a way to suggest altercations to a plugin on the pluginhub, without the original dev responding?
Or would I need to make a whole new plugin and submit that to the pluginhub instead?

leaden trail
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I would run chkdsk then

spiral quest
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how do i do that bud

gilded kayak
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and ur very clearly not on the latest launcher version of frunelite

leaden trail
spiral quest
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how do i update it :S so confused lol normally it would prompt me for an update which i would normally do @gilded kayak

gilded kayak
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you just install it again the same way you did, link to the website is in #welcome

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i see a commit here from 2023, that suggests the client will try not to crash out for this error

fresh sinew
spiral quest
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@gilded kayak @leaden trail i just went onto the runelite website and re downloaded the client and it seems to now be working 🙂 must have just needed an update ❤️

gilded kayak
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well as i mentioned adam made a change in 2023 that will try not to explode when this error happens

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so its almost certainly that

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it's just that like 99% of people never really need to update the runelite launcher

verbal falcon
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howdy, had a pc update last night. logged in today and my plugins/settings were all gone even though i was still signed in on the client. Restarted and now all my plugins and settings are back, at least that i can tell, however G.E prices are no longer displayed of items that are on the ground. Tried going into the Ground Items plugin and turning that setting off and on under
"Price display mode" with no luck. Is this is a known issue right now and its just coincidence it coincided with me updating my PC over night? Let me know!

gilded kayak
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GE prices are loaded on client startup

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they maybe just failed to loda

undone basin
gilded kayak
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another discord confirmation at least

undone basin
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yeah I have issues joining voice channels, watching streams or trying to stream myself

gilded kayak
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ye spectrum getting u guys good

marsh mauve
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Recently installed the herblore recipies plugin but for some reason the tooltip is not showing when I am in the bank what am I doing wrong?

leaden trail
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Just keep it to one channel please

marsh mauve
gilded kayak
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u see that yellow warning at the top of the hub

marsh mauve
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I realized it would be better if I posted it in support.

gilded kayak
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where it says we dont make those plugins

leaden trail
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I answered you in the other channel

Asking in multiple places really just means that people don't see when you got an answer already

marsh mauve
gilded kayak
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you see the top of the hub where it says we don't make the plugins, we just review them to make sure they wont hack you

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i didn't even know we had that plugin until 4 minutes ago, let alone why it doesn't work

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nor does anyone else in here

verbal falcon
fresh sinew
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@leaden trail I posted my logs, any next step?

tribal sierra
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2025-08-24 14:22:09 [main] INFO net.runelite.launcher.Launcher - RuneLite Launcher version 2.5.0
2025-08-24 14:22:09 [main] INFO net.runelite.launcher.Launcher - Setting hardware acceleration to DIRECTDRAW
2025-08-24 14:22:31 [main] ERROR net.runelite.launcher.Launcher - error fetching bootstrap
java.net.ConnectException: Connection timed out: connect
at java.base/java.net.PlainSocketImpl.connect0(Native Method)
at java.base/java.net.PlainSocketImpl.socketConnect(Unknown Source)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.base/java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.base/java.net.SocksSocketImpl.connect(Unknown Source)
at java.base/java.net.Socket.connect(Unknown Source)
at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
at java.base/sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)
at java.base/sun.net.NetworkClient.doConnect(Unknown Source)
at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source)
at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source)
at java.base/sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at net.runelite.launcher.Launcher.getBootstrap(Launcher.java:455)
at net.runelite.launcher.Launcher.main(Launcher.java:293)

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heres my logs

gilded kayak
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yep you still live in texas

tribal sierra
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well i just deleted jagex launcher and runelite and reinstalled and now works

gilded kayak
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as people have said over the past few days, sometimes it just works

tribal sierra
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eh, constantly tried for over an hour and nothing

kindred flint
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Idk about yall but my Texas spectrum internet just went down lol praying it’s a fix and not just more of a mess

gilded kayak
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awkward

tribal sierra
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usually something requiring power or somehting got burnt up moogi

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does anyone know where the main runelite server for texas is?

gilded kayak
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ask cloudflare

kindred flint
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Austin and Dallas apparently

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A few others but those are the main ones

tribal sierra
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nothing in corpus?

gilded kayak
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unless they were hit by a ballistic missle i doubt it would matter

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many texans with spectrum over the past 2 days

tribal sierra
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i mean, we're kind of doing a complete overhaul of corpus equipment and that started yesterday

gilded kayak
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i mean it's almost certainly on spectrum's end, not ours, so it could still be that

tribal sierra
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ya thats what im saying. ill see what i can find

kindred flint
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I think the closest one to corpus is McAllen

weary fulcrum
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im in dallas and having the same issues cant even log in anymore

grave dove
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would using something like exitlag fix it idk how that stuff works

oblique plume
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A vpn can

grave dove
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or a vpn

oblique plume
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Is exitlag a vpn

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Tether from phone for mobile data should work too

weary fulcrum
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if i switch from spectrum to frontier or some shit that'll fix it right

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ive been meaning to switch lol been putting it off for months now

grave dove
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bro you do NOT need to switch providers

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that is such a headache

weary fulcrum
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nah been meaning to, i setup spectrum cause i had the equipment from my old place when i moved

grave dove
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check if you have fiber first

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switch to that so many better options in dallas

weary fulcrum
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p sure im using fiber i just have a shit spectrum plan. i think i can 5x my speed for 50% less with frontier

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but yea having all the same problems like discord taking forever to load and shit

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so willing to switch providers if it fixes everthing

torpid burrow
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use x vpn from microsoft store it will fix ur problem for now

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its free

round jacinth
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some type of relay/vpn advertised to gamers

worthy siren
verbal minnow
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for changing the icon for a layout, i made my icon coins (995) but when i export with or without layout, i dont see that number. the ehll am i doing wrong here lmfao

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typical Dom icon wanting idiot

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oh i got it, disregard

versed mural
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i've had my RL crash a few times now and im not sure whats causing it. i never really had this issue in the last few years

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

versed mural
solid mesa
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Oh macos, is it making an apple crash log too when it closes?

silver bane
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spectrum released a statement that the issue has to do with cloudflare, though the engineers are working on it, this issue has been going on since august 21st 🙁

gilded kayak
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mmm yes I see that

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fun

silver bane
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no idea why they're taking this long to fix it, but this is impacting many applications/websites other than runescape, like discord

solid mesa
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Yea most of the world runs on cloudflare

gilded kayak
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ya i see googling it it's been effecting tarkov as long as us

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i guess nobody who's been here plays both

silver bane
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i don't play tarkov, but i see a lot of posts about it on reddit

silver bane
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i see a post here saying
"switching primary to 8.8.8.8 (google) until the issue is resolved."
does that work?

gilded kayak
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do u remember changing your DNS to cloudflare's DNS

solid mesa
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It would solve your DNS issues but not routing issues

gilded kayak
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if no then probably not

solid mesa
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If your DNS is 1.1.1.1 then it would help some

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Because 1.1.1.1 is cloudflare DNS so if it can't route DNS requests to cloudflare...

silver bane
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my dns was set to automatic

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🤷‍♂️

solid mesa
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It's probably spectrum DNS then so it won't change anything

silver bane
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i'll give 8.8.8.8 a try but i doubt it will do anything

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i wonder if there's a way i can test it

solid mesa
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If it resolves then your DNS is working

fresh sinew
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Anyone else getting a black screen when booting up runelite?

distant thistle
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Anyone know how to use meepspeak to rename an item? 🤔

haughty pumiceBOT
#

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

fresh sinew
hollow olive
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its a start menu shortcut

fresh sinew
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the only have "Run as Admin" option

solid mesa
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Not a right click option

silver bane
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i'll give them a call tomorrow, this is not good

gilded kayak
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unless u have an enterprise account i wouldn't waste your time

silver bane
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my friend sent me an image through discord and it took almost 2 minutes for me to see it

gilded kayak
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the guy reading from the script wont know what the fuck ur talking about

fresh sinew
solid mesa
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Reinstall runelite, its a newer option (you wont lose your settings)

silver bane
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i mean, someone from spectrum has to know what's going on, right?

gilded kayak
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yes but not the people you talk to on the phone

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as you saw, they think its cloudflare's fault

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so 🙈

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no problem

silver bane
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yeah blame it on other stuff, basically hah

gilded kayak
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works for me

silver bane
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well i'm not gonna be very happy if this isn't resolved by tomorrow night, i don't like using a vpn, it can cause issues. might have to switch to at&t (again)

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oh also, i tried using proton vpn yesterday to play runescape, and it blocked access to the jagex launcher login

gilded kayak
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yeah the vpn workaround mostly only works if u have a legacy account

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as the jagex launcher no likey vpn's

solid mesa
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Spectrum at least seems aware of it now so you probably just have to wait it out. I don't think calling will help

silver bane
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thanks for helping, even though this is not a runelite problem, you guys have knowledge on what it could be 🙂

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yeah when i turn on the VPN everything instantly works, like watching a stream on discord, no issues, when i turn it off, bam i can't see anything

dry imp
gilded kayak
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u have placeholders disabled

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enable them and it should fix it, i think

dry imp
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The "always set placeholders" toggle?

gilded kayak
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ye

dry imp
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It's enabled

gilded kayak
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then idk

untold sun
#

banked xp plugin formating is making everything compressed

haughty pumiceBOT
#

Get support for the Banked Experience Plugin Hub plugin here: https://runelite.net/plugin-hub/show/banked-experience.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

untold sun
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i dont need support, im just telling whomever reads this support channel to look into it

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@gilded kayak

gilded kayak
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i'm not going to look into it

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tell the author of the plugin they are breaking stuff

untold sun
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so im not talking to you then

gilded kayak
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it wont be fixed unless the plugin author fixes it

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and they wont fix it unless they know about it

untold sun
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so whats the point of this runelite support if the authors dont look in this discord?

gilded kayak
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for the default plugins

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not the ones that were clearly indicated at the top, they might cause you issues

solid mesa
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There's like 600 plugin authors, they don't all read this channel

gilded kayak
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when you installed them

untold sun
#

need github to make a support ticket....

dry imp
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For my Issue, I just tried on a new profile with 0 plugins except Menu Entry Swapper and it still happens. Should I create a bug on github for MES?

gilded kayak
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i still think it's related to the change they made, which makes it so the menus get shifted incorrectly when placeholders are disabled

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u can make an issue tho ig

dry imp
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Yeah when I disable "always set placeholders" now instead of doing nothing, shift-click becomes "placeholder"

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Prob an index error off by 1 or something

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I'm at a loss as to why it behaves differently on different accounts but w/e, i'll make an issue with as much info as possible

gilded kayak
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its probably an in-bank setting

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thats toggled differently between the accounts

dry imp
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Yeah that was my first thought, but they seem to be the same

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I figured it out

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Your "Withdraw-X" needs to be set to some amount, if it's not set, it bugs it out

gilded kayak
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mmmmmm

dry imp
#

Excuse the poor quality in the first image, got it from my replay buffer, but there is 1 less option

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When the "x" amount isn't set

gilded kayak
#

ye that does make sense

dry imp
gilded kayak
#

default plugin issues go there yeah

haughty pumiceBOT
#

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

empty minnow
#

Or for hub plugins ^

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Oh but you're already talking about a specific plugin nvm

gilded kayak
#

i'll link the placeholder issue to your issue since it seems likely some people in that thread, were actually running into this issue, not that one

dry imp
#

I'll edit my post above to link to the issue as well, might help someone

deft prawn
#

Anyone know why item charges plugin for fish barrel doesn't work for fly fishing trout/salmon? it stays at 0 the whole time unless you manually check the barrel. If I fish anything else such as anglers/sharks/lobsters/swordfish it updates the amount just fine its just the fly fishing

solid mesa
#

The plugin just updated so maybe the author broke it

haughty pumiceBOT
#

Get support for the Fish Barrel Plugin Hub plugin here: https://runelite.net/plugin-hub/show/fish-barrel.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

hasty knot
#

has anyone had this recurring issue lately, or did I just pull the short straw?

solid mesa
#

Do you live in texas and have spectrum?

hasty knot
#

correct

solid mesa
#

GG your ISP has sucked for 3 days

hasty knot
#

thats seriously why?

solid mesa
#

Yep, you can try a vpn or wait for spectrum to fix it

hasty knot
#

it takes me a lot of retries to finally log in but eventually it works, in a laggard fashion

solid mesa
hasty knot
#

I appreciate the info, I am just glad I am not going nuts

lethal charm
#

Since we had the DDOS attacks a few days ago my laptop has been lagging horribly on Runelite. Is this a server issue or is it something going on with my laptop? I tried changing around all of the setting with my gpu and even dropping the settings to bare one I am still stuttering bad when I am at Leviathan. Any help would be greatly appreciated!

wet zenith
leaden trail
#

I would guess that that's a Bolt issue

dull fern
#

getting fatal error as well

solid mesa
#

Do you live in texas and have spectrum?

dull fern
#

tf man i wanted to play

solid mesa
#

It's a spectrum problem for the last 3 days

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You can try a VPN if you have one

dull fern
#

weird becase ive been palying though

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ah word ill try that

solid mesa
#

It seems somewhat intermittent

gilded kayak
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it's only an issue loading the client

dull fern
#

cmon spectrum

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always an issue, been a customer for like 20 years

gilded kayak
#

they blame cloudflare fwiw

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is that true? no idea, we do use cloudflare

#

so maybe its true

dull fern
#

weird it just worked

#

just had to complain a little bit

wanton reef
#

Bro I've been having this same problem and just looked here, and the first thing I see is "are you from Texas and on Spectrum" lmaoooo

#

Glad its not just me, i was going crazy

wise token
#

Hi! Unsure if it’s the tempoross plugin or not, but i’m no longer receiving chat messages for stuff such as double harpoon fish spawns. I’ve put in an issue on the plugin github but from what i can see the author isn’t active anymore, any help?

solid mesa
#

That would be from the Tempoross hub plugin and I see your issue on github. I can see if it happens for me

#

Works for me. Make sure RuneLite > Send notifications when focused is turned on

wise token
tribal sierra
#

@worthy siren ya after spectrum did the gear upgrade it got so much worse. went up there to help for a couple weeks and jesus, they did not go the right way

regal robin
#

Does runelite have a light mode?

mossy swan
#

no

final axle
#

ban them

regal robin
#

Is there a way to request the feature? It would be a great accessibility setting for people with astigmatism

spiral seal
regal robin
#

What if I don't have access to that channel?

gilded kayak
#

read it

rough lichen
#

Have yall found a solution to the "fatal flaw" for us Texan Spectrum users?

solid mesa
#

Use a vpn. Or switch off spectrum

mossy swan
#

or mobile hotspot

pulsar prism
#

What is the fatal flaw for Texan spectrum users?

fresh sinew
#

I don’t have spectrum but was experiencing something similar. Idk how long I have to play on safe mode tho

pulsar prism
#

Im getting this also sometimes or when I hit play on the launcher it just spins and says network error I have to click it twice for it work any ideas?

round jacinth
#

Try a vpn as stated above

round jacinth
#

If you’re using safe mode to play then you’ve got hub plugins you need to figure out being the issued

haughty pumiceBOT
round jacinth
#

Gl

worthy siren
mossy swan
#

idk att is all that much better tbf
it’s just a single issue and we see them all the time all around the world and every isp

#

as long as it usually works well and you get the speeds you pay for it’s all gucci

solid mesa
#

Most don't last for 3 days though to be fair

mossy swan
#

true

wise token
cerulean jolt
#

Hey there 🙂 I'm not sure if anyone else has had this issue or if theres a fix for it. I have a current work around, but it does get annoying.

I have a steelseries headset, and I use Steelseries GG for routing my audio, When I open RuneLite, it doesnt get detected by sonar. I have to close sonar down and reopen it before it will detect the runelite client and allow audio to passthrough.

coral cape
#

hey, was wondering if anyone knows why the plug in "profit tracker" isn't working

solid mesa
#

Hello fellow purpp viewer

coral cape
#

keep getting an error and shift click resetting won't fix it

#

hello

haughty pumiceBOT
#

Get support for the Profit Tracker Plugin Hub plugin here: https://runelite.net/plugin-hub/show/profit-tracker.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

coral cape
#

got it fixed ty

vivid yacht
#

jagexxxx i diedddd being a harcore ironnn i was collecting stufff and seeing connection losttt all of a sudden im at deaths doorrr???

#

pleasseee tell me you can return my hardcore statussss

#

this isntt fairrrr mannn 4

#

pleaasssee pleassseee refund my hardcoree statusss

slim wagon
#

as piratesoftware started streaming and the ddossing happens

#

🧐

bitter fern
#

just started to get malformed login packet alot is anyone else getting this or just me

tropic wren
#

I keep getting logged out

tropic wren
#

I joined this disord specifically to find out about this problem, thank you all for the clarification that it's not just me

vivid yacht
#

pleasee tell me jagex can refund a hardcore statuss if the reason is legit?????

slim wagon
#

they didnt last time

solid mesa
#

They cannot

vivid yacht
#

omggggggggg

solid mesa
vivid yacht
#

whyyyyy meeeeee mannn

#

my carachterr didntt movee att allll and keppttt getting attackkeddd mannn

slim wagon
#

you can thank a billion dollar company who cant afford proper protection

vivid yacht
#

i just got killed by a hobgoblinnn

#

nooowayayyyyy mannnn

compact spear
#

You'll be able to remake in a few days then, not much lost

urban snow
#

I havent played in a few years, doing MLM and I am getting a notification from Idle Notifier for every paydirt I get, is there a fix?

gentle scarab
#

increase the delay

native pier
#

i'm having a lot of troubles installing runelite. For some reason the jagex launcher won't see it. Is anyone willing to help? Culd it be that my account isn't an admin on this pc? I do have and admin login though. I really prefer runelite over the original client

#

I have tried both the 32 and 64 bit version. Nothing seems to work

west mirage
#

Texas, Spectrum reporting in. Loaded up fine this morning 📣 🥳

native pier
#

Is anyone specialized in installation? Is there another support page for this type of things?

haughty pumiceBOT
#

If you're getting an error while trying to install RuneLite in the lines of unable to find unins000.exe that means you have a previous RuneLite version that didn't uninstall cleanly. To fix that you need to delete the following windows registry key: Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RuneLite Launcher_is1

oblique plume
#

what does that registry key have in it

#

thats what the jagex launcher uses to know where to launch RL from

native pier
#

where do I find this registry key?

oblique plume
#

registry editor

native pier
#

@oblique plume this is the registry of runelite launcher

#

do i need to change something?

slim wagon
wanton karma
#

does anyone know if there is a plan in place to fix pvp kills tracking?

slim wagon
#

been running smooth after the ddos earlier

oblique plume
native pier
#

It's solved

plain rose
#

Does anyone know what could be causing these visual issues?

native pier
#

Need to instal and open jagex launchers with the admin account

#

for some reason i dont need to do that with the runelite download

oblique plume
#

i know you have to install the launcher as admin but im pretty sure you dont need to run it as one

native pier
#

so now i installed as admin and it worked

oblique plume
#

unless youre talking about swapping users entierly between an admin account and your user

native pier
#

it's my work pc, it doesnt start if i don't do it as admin

oblique plume
#

and not just launching with admin privileges

native pier
#

My account on the pc doesnt have admin

#

well thanks for the help tho!

wanton karma
leaden trail
#

It's a known issue

frail mirage
#

I'm having a weird problem with the Menu Entry Swapper plugin and I've no idea who to tell about it or who can help me, so I'm hoping someone here can help. Every other item works perfectly with it except one, Yew logs. They are permenantly set to drop on left click and I cannot get them back to use on left click no matter how hard I try. Even turning off the plugin doesn't work. Hoping someone here can help, I'm scared to uninstall it incase it will reset all of my swaps, as I've set hundreds of them now 💀

leaden trail
#

Do you have left click dropper installed?

fluid otter
#

am i only one having issues with roof removal? its on but they still appears lol

oblique plume
#

thats actually its purpose

#

it dynamically hides roofs if you hover them, otherwise it lets them still be shown

#

because ususally you have to just disable showing roofs at all in order to play thegame

fluid otter
#

they were permanently removed but now they show up anyway

#

it is disabled they are still showing up

oblique plume
#

because you have show roofs enabled in game settings

fluid otter
#

nope

#

hide roofs enabled

#

in runelite client as well

oblique plume
#

can you show that then

fluid otter
#

its buggy

#

okay nevermind i found problem lmao

#

disabled all options on client and shows correct now

#

was there some update? wasnt happening this yesterday

oblique plume
#

no

round jacinth
#

It’s a bit funny

fluid otter
#

weird

round jacinth
#

it’s only fix never properly report

oblique plume
#

i thought there was one

round jacinth
#

Maybe one exists now but didn’t before

fluid otter
#

i hope servers will run fine we got small pvm event today

oblique plume
#

yea 4 days ago

round jacinth
#

neat

wanton karma
round jacinth
#

alex pointed that out thx

frail mirage
round jacinth
#

its a plugin meant to be turned off when done being used; or removed if you just want to use the shift swap default to drop instead

#

relic of the past 😄

flat ruin
#

Anyone got anyidea why my minimap wont show icons? been like this for months now (was hoping an update would fix it) no settings if toggled seemed to fix it.

cursive cobalt
#

@flat ruin make sure data orbs are turned on, hope this helps

wheat lichen
#

Hey, my XP Globe XP per hour is broken and has been for a long time. How can I fix this? Just shows low numbers like 500

wheat lichen
#

I'm on 1 hour of Pol agil course

#

Happens for every stat

cursive cobalt
#

have you been afk?

wheat lichen
#

No bro this has happened for a month

round jacinth
#

It’s probably not resetting between sessions

#

Which is the default, you can change that

wheat lichen
#

So what should I do?

stone parcel
#

"XP Tracker > Save between sessions"

leaden trail
#

Reset the per hour in the XP tracker sidebar

cursive cobalt
#

Are globes and xp tracker not 2 separate plugins

flat ruin
hollow olive
hollow olive
cursive cobalt
#

wait why is that option hidden on runelite?

gilded kayak
#

cuz they just don't put some settings, on the java client

cursive cobalt
#

also - in this case, you will want to make sure that option is not ticked to show icons

hollow olive
#

i just ticked it because it seemed more obvious and i didn't wanna draw a box

flat ruin
#

I will try that but the dont show depending on zoom either, theyre just completely missing

hollow olive
#

maybe u have a plugin doing that actually

#

i just tested it and it doesn't sync like that i guess

haughty pumiceBOT
#

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

flat ruin
#

Ive turned every plugin off and still wont show them

hollow olive
#

some plugins don't shut down properly

#

try to run it in safe mode and if it shows then it's a hub plugin issue

flat ruin
#

they were there in safemode

hollow olive
#

yeah then it's a hub plugin, if you have your plugins turned off at this point and turn off safe mode restart the client you probably will see the changes

#

but you would have to figure out which plugin it is and remove it, restarting the client between turning the plugins off and checking

flat ruin
#

thanks for the help

#

im not looking forward do to doing that lol

flat ruin
#

@hollow olive it was groud object hider, no idea why it was doing it though it wasnt even configured to hideanything

random shuttle
#

hello guys, i am using runelite for some time, but recently i started encountering weird issue with starting the game, instead of having it with window maximized as i left it when i log out, instead it starts with small window - i have to always manually maximize my Runelite window to fit my display

I have checked the runelite settings - remember client position option is checked, in profile settings that the parameter runelite.clientMaximized=true

viral basin
#

Hi, I am not getting any idle notifications on my macbook M1 Pro. Screen is also not flashing red if window not in focus. Do not disturb is OFF. Attached are all my relevant settings.

The notifications have never worked so far. I am launching Runelite via Jagex Launcher.

Any help is appreciated! ❤️

leaden trail
leaden trail
viral basin
#

I tried "send notifications when focused" but it doesn't make any difference. It only works when I have the Runelite app in focus, but I need it to work when another window is in focus

#

a simple banner notification is enough

wheat lichen
random shuttle
# leaden trail Is the window off screen at all when you close it?

when i close it? No, ( am using 1 monitor) ... when i close my maximized Runelite, and then try to re-run it, albeit the option enabled and visible in config settings, it opens in the default small window 756x530 i think, in my top left corner of my desktop or in the middle...

I tried running the Runelite Safe mode option, same behaviour...

gilded kayak
#

toggle on game message notifications to confirm the notifications are actually sending

wheat lichen
#

Is there a way I can see the timer / level increase when I eat a summer pie? I only see timers for pots

gilded kayak
#

and if the notifications write to chat, then lol mac issue, probably

leaden trail
#

I think the notifications just getting eaten is a Mac thing, you can try using a custom notification sound though

viral basin
#

I'm open to any solution. How would I set that up?

hollow olive
#

i thought windows is the one that eats it

#

have you double checked the customized notification settings?

oblique plume
#

Windows usually eats them

hollow olive
#

no mac slander !!

oblique plume
#

Boost info

solid mesa
wheat lichen
#

Ty!

viral basin
#

Still no banner

hollow olive
#

have you double checked those settings

viral basin
#

Yep they are all unchecked so they should follow the general settings. I tried checking them just in case but made no difference

leaden trail
oblique plume
#

If they're unchecked wouldnt that mean they're disabled

#

Which would explain why you aren't seeing them

hollow olive
#

no it just follows the runelite one / they're not customized

gilded kayak
#

only if it's unchecked, inside the ⚙️

#

which they weren't explicitly specific about

hollow olive
#

i duped the settings and mine shows notifs and banners just fine

tight wigeon
#

Is it possible to recover your Runelite profile from last friday?

solid mesa
#

If you totally lost your settings that might help. But if you've just changed your settings and want to rollback to an earlier date that isn't possible unless you backed up your settings at that time

viral basin
#

thanks for your help so far

viral basin
tight wigeon
#

i'll be kind of a rollback. hopefully the faq can help me, thanks guys

round jacinth
#

rollback no

#

i had interpretted you wanted settings you no longer have and last played friday (IE you lost them some how)

#

you can't revert to friday's stuff unless you deliberately made a copy of Friday

odd island
#

any update on the spectrum/texas issue by chance?

solid mesa
#

Someone with spectrum said it worked for them today. But you'd have to get an update from spectrum. Nothing runelite can do

gilded kayak
#

is it really their fault? maybe

#

but it's still not anything we can do as cooper mentioned

obtuse wren
#

hey all i upgraded my windows to windows 11 but my runelite isnt showing up in my audio settings so i have no runescape sound now 🙁

gilded kayak
#

was it windows 11 N

obtuse wren
#

11 pro n

gilded kayak
#

the N version of windows does not include legacy audio stuff, that such an old game as osrs (the java version, not the official client version) needs

#

i will find the thing u need 1 sec

#

If you are using an N version of Windows (e.g. Windows 11 Pro N), you need to install the optional feature 'Media Feature Pack' through Settings, restart and the audio should work.

shadow dragon
#

my loot tracker reset one of my accounts specific loots- how do i get this back from a previous session?? ty

gilded kayak
#

do you mean it started fresh on that account

shadow dragon
#

it just reset

#

my vyre kills

#

i had over 17k

gilded kayak
#

did you kill vyre's recently, before right now

shadow dragon
#

i just tried it

#

shows 1 killed

gilded kayak
#

that does not answer my question

#

did you kill vyre's recently, before right now

shadow dragon
#

not for a week

gilded kayak
#

try turning the plugin off and back on

#

only the most recent x amount of enemies are loaded on plugin/client startup

shadow dragon
#

omg it worked

#

i love you. thank you

gilded kayak
#

we can't load every npc on startup, there's a lot of npcs

#

so we do recents

shadow dragon
#

i have a clan giveaway coming up. thought i had to reset it

#

100k vyre kc 😄

obtuse wren
#

it worked thanks alot

odd island
#

@gilded kayak word thanks for the update boss man 👊

austere grove
#

is there hot-reloading for plugin development? or you gotta rerun the test script?

vast bone
#

intellij has such a feature

#

you can use that.

#

I think it's called "hot reload"

lyric glacier
#

hey! im having a problem with logging in to Runelite. I have to sign in through jagex and it says im signed in but when i enter information into the login box it wont let me sign in.

#

can someone help?

empty minnow
#

What login box? If you're signing in through the Jagex launcher there should not be a place to put username or password

solid mesa
#

Launch runelite via the Jagex launcher and make sure neither Runelite or Jagex Launcher is running as admin. Runelite should just have a play button with your account name

lyric glacier
#

Thanks, im just stupid because I didnt think about that at all

#

thanks yall!

rare flame
#

Hi, please can someone help me find out why my mate is crashing at Guardians of the rift please? He's tried GPU on / Off and 117 and still proceeds to crash.

Thanks!

#

@topaz solar

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

rare flame
#

Thanks Cooper, logs incoming

charred wind
#

you should have your mate pop over here so we don't have to telephone support him

junior shadow
#

Client randomly crashes while doing monkey madness 2 (in the tunnels). It does it without quest helper enabled.

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

leaden trail
#

But you're probably just running out of heap space

junior shadow
gilded kayak
#

this just looks like your gpu drivers crashing

#

are u on latest

#

and if u are, can u try downgrading

#

actually u did have some heap errors before that like dura said

junior shadow
gilded kayak
#

remove some hub plugins or increase the limit

gilded kayak
#

ur logs look really fucking mixed up, so you might only have the heap issue

junior shadow
#

so weird. I didnt have any issues today doing other content

gilded kayak
#

i assume you did some searching in the discord, which would explain why u commented about quest helper

#

i think that issue with quest helper wasn't really their fault, and it's just that area of the map

#

it probably just has a metric fuckton of ?? to compute

#

causing a large spike in memory

junior shadow
#

I didn't look around tbh, but i figured it could be a memory issue with mm2 quest helper

gilded kayak
#

oh well u assumed correctly, from the conceptual standpoint

#

cuz that plugin was causing issues there, since it needs to do a little bit more to render the path

#

but i think this is jagex's fault

torpid burrow
#

spectrum issue fixed yet?

gilded kayak
#

just some unoptimized stuff happening in the background

#

dunno, 1 guy said it stopped happening

#

but i know people said sometimes it worked

torpid burrow
#

ok

junior shadow
#

so all i can really do is uninstall some plugins?

gilded kayak
#

or increase your heap, and then i gave you a link to do it

#

its the same way u do it, for minecraft

junior shadow
#

honestly never tried it lol havent had a need to.

gilded kayak
#

it might not happen again, i genuinely do think its that area of the map

#

u dont have that many plugins

junior shadow
#

thats what i figured, but i updated my gpu and got rid of a bunch of plugins i wasnt using so fingers crossed

gilded kayak
#

trhen just turn gpu off

#

it's probably just trying to compute something there that's very unoptimized, as i mentioned

#

which costs big memory

junior shadow
#

crazy since i have a pretty good rig

mossy swan
#

engine work

gilded kayak
#

your rig has nothing to do with it

#

we dont let the client use all the memory it wants

junior shadow
#

fair

#

so far so good with gpu off

odd island
#

...soo is this also from the spectrum problem? was playing fine earlier logging through vpn, but now i cant even load launcher. did it get worse or is it just bad rng on my end?

stone parcel
#

Maybe you have a vpn on.

#

Jagex launcher sometimes doesn't like that

#

Could try different vpn location.

gilded kayak
#

the jagex launcher doesn't like VPNs, you maybe got an IP that they block, but u didn't before

junior nacelle
#

Disable VPN, launch Jagex Launcher, get RuneLite to launch, enable VPN

gilded kayak
#

he needs VPN to launch RuneLite, cuz ISP sucks

cyan verge
#

My loot tracker doesn’t track loot keys I’ve tried heaps of fixes can’t seem to get it to work

#

Can any1 help

gilded kayak
#

they changed the interface so the loot tracker doesn't track them anymore

#

it's one of those things someone has to fix, but pvp...

cyan verge
#

So it’s not working for everyone ?

gilded kayak
#

yes

cyan verge
#

Ok cool

gilded kayak
#

u can see jagex mention changing the interface in the last blog post

#

that broke it on our end

vapid tangle
#

Hey, does anyone know why in the runelite settings this overlay color keeps resetting everytime I open up runelite?

#

Only the color resets

leaden trail
#

There's a resource packs setting that messes with it

severe zephyr
#

Hello - is there any possible way to increase the visual quality of the text in the Runelite sidebar? Text like this is nearly impossible for me to read

open fulcrum
#

My XP/hr seems to be bugged. I'm at gemstone crab, and XP is certainly not 415/hr. I had the same issue looking at the XP tracking for thieving at fruit stalls, reporting ~200xp/hr instead of the ~34.2k it should have been.

solid mesa
#

It saves between sessions. Turn off save between sessions or reset xp/hr

solid mesa
open fulcrum
#

ah I see

#

thanks

severe zephyr
silver bane
#

the whole spectrum routing issue is fixed 🙏

mental kite
#

Any help would be appreciated. randomly runelite client will freeze. then whole pc freezes, screens go black. runelite crashes then everything is back to normal.
Dont think its a pc issue as ive got a decent pc. 4090 super and its still pretty new.
Ive updated drivers and cant workout whats going on?
Could it be a plugin or something ive turned on?

vapid tangle
final axle
#

One would assume there's a resource packs setting (that messes with it)

low rapids
#

which setting determines how many players are visible on your screen? or is that something you cant customize

solid mesa
#

It's just whatever jagex sends you. Can't change it

low rapids
#

thank you

stuck frigate
#

Hello! I am wanting to develop a plugin for a series I am working on, and am wondering what sort of resources exist for that sort of thing? Also open to commission a programmer if that's something I'm allowed to mention lol

haughty pumiceBOT
sand cradle
#

Hey, all.

#

I have a serious problem with Runelite.

#

I probably posted it on Github, but didn't know there was a Discord server for this.

delicate bobcat
#

are you alkaris2?

sand cradle
#

Who?

delicate bobcat
#

nvm

sand cradle
#

Nah, another.

delicate bobcat
#

what's your issue?

sand cradle
#

Well, I have this weird stutter that happens after a while.

#

My game could be at 140 FPS in a Forestry Server with tons of people running and it would be fine.

#

But after like 10-20 minutes, it has a weird slowdown.

#

I got a vid to show it when it happens.

#

It happens at 0:09 and beyond.

#

No, the Forestry Event has nothing to do with it. Like I said, tons of people walk around and it would force the PC to load their textures.

delicate bobcat
#

it's probably starting to run low on memory

#

can you post your client log?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

sand cradle
#

Is there a log in specific?

#

Or is it just one?

delicate bobcat
#

the one called just client or client.log

sand cradle
#

Ok, hold up.

delicate bobcat
#

does this issue happen very quickly usually?

#

if so, can you try running with safe mode to see if it persists?

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

sand cradle
#

It happens even on Safe Mode.

delicate bobcat
#

ah

#

after approximately how long?

sand cradle
#

Like, since when it happened? Or when it happens?

#

For the first, I started playing again like 3 days ago.

#

And the stutters happen every 10-20 mins.

delicate bobcat
#

hmm

#

I don't see any mention of safe mode in the logs, so I guess you tried that some time before today?

sand cradle
#

Well, check the vid, lol.

#

It happened during Safe Mode.

delicate bobcat
#

I see I see

sand cradle
#

But weird I don't have the log if I sent it to you.

delicate bobcat
#

it might've been renamed to yesterday's date

#

anyway, if this happens in safe mode then my best guess is this could be an issue either with your hard drive/ssd or with some other programs hogging all of your PCs resources temporarily

#

have you tried keeping an eye on CPU & memory usage in the task manager while this occurs?

sand cradle
#

I tried.

#

It behaves like I open something in Edge.

#

Stutter is awfully similar to it, but it's, of course, not it.

delicate bobcat
#

did task manager show either your CPU or memory nearing 100% while it occured?

sand cradle
#

Yeah, if I close and open Edge, it does the exact stutter behavior.

delicate bobcat
#

sounds like maybe a hard drive/ssd issue

#

though it's hard to say

sand cradle
#

Well, yeah, CPU caps at 100% if I open Edge.

delicate bobcat
#

oh

sand cradle
#

But that's weird, because look:

#

I am actually trying not to use anything to play.

#

So it's weird CPU maxxes out super easy over nothing.

#

And I think I've played RS3, which is more demanding, and has no issues.

delicate bobcat
#

can you perhaps record a video of runelite & task manager and wait for the issue to occur again?

#

would be useful to keep an eye on cpu, memory & disk usage there

sand cradle
#

I could try, but damn if it's hard when it happens, lol.

delicate bobcat
#

you could leave the video recording until it happens

#

it might freeze the recording though, who knows

#

then you could either cut the video shorter before posting, or re-record the interesting portion of the video clip

#

whichever you find easier

leaden trail
#

Do you have some sort of AV running?

delicate bobcat
#

(anti-virus)

leaden trail
#

I wouldn't be surprised if you did and it was periodically running a scan and making your system just basically die while running

sand cradle
#

It's so ridiculous, though. I think even OBS doesn't tickle the game either.

#

One sec to remux.

#

Welp, I recorded it wrong, goddamn it.

#

I had the screen stretched, lol.

#

So the taskbar wouldn't show.

#

Let me try again.

delicate bobcat
#

does it include task manager?

sand cradle
#

Seems like it does happen every 10 mins or so.

leaden trail
sand cradle
#

There you go. 7 mins of it, but at the very end is when it happens again.

#

I don't know what could be it.

#

PC loads unexpected entities ok, no FPS slowdowns whatsoever.

#

(FPS I capped manually, so it's in red).

#

But at the end, it does that stutter thing and returns to normal.

#

It's like a ghost, lol. It doesn't show up unless I pay attention.

#

That could be fatal during bosses.

oblique plume
#

right when teams shows up

delicate bobcat
#

suspicious timing

delicate bobcat
oblique plume
#

they say it happens with edge too so i dont think its a teams only issue

delicate bobcat
#

might still be a disk thing, but I think it would normally show 100% then

oblique plume
#

they prob just have bad scehduling and the core RL is using gets maxed all the time

delicate bobcat
#

30% CPU usage shouldn't cause that stutter, but it's certainly possible

oblique plume
#

thats total cpu

#

not per core

sand cradle
delicate bobcat
#

right, but it should easily be able to shuffle runelite to another core then

oblique plume
#

should

delicate bobcat
#

haha indeed

sand cradle
#

Nothing makes sense here, right?

oblique plume
#

open up the per core graph and watch it, if ones maxxing while RL has issues that should be it

sand cradle
#

PC handles things for 10 minutes straight, then craps out at that point.

delicate bobcat
#

ehh, it did seem to coincide exactly with when microsoft teams was hogging 30% CPU

#

and went away right as it went away in task manager

oblique plume
#

yep

sand cradle
#

Huh...

delicate bobcat
#

I prescribe switching to Linux

#

heh

sand cradle
#

Haha, I mean, it's not exactly game friendly.

#

Like totally game friendly.

oblique plume
#

its a lot better than it used to be

delicate bobcat
#

only the anti cheats though!

#

it's more technical than using what's preinstalled though certainly

#

and has its own pitfalls

#

it was only a joke suggestion though 🙂

sand cradle
#

Haha, I know.

#

But still, it's weird another app just quickly invades my CPU and hogs it, then disappear after.

#

Are there any process that can conflict with Runelite this way?

delicate bobcat
#

probably anything which needs to do heavy computation for whatever reason

leaden trail
#

Once again, are you running any sort of antivirus?

delicate bobcat
#

it's not directly conflicting

sand cradle
leaden trail
#

Just defender?

#

Performance tab

sand cradle
#

Sorry, I'm trying to read it all.

sand cradle
#

I even tried to exclude Runelite in the Exceptions thing.

delicate bobcat
sand cradle
#

Crap, how do I enable all cores to be viewed?

#

It shows the primary, I believe.

delicate bobcat
#

if you only have one, that would explain it 😅

sand cradle
delicate bobcat
#

right-click on the % utilization graph there

#

like anywhere within the graph view

#

iirc

sand cradle
#

Ah, there, I think:

delicate bobcat
#

only issue is this likely isn't gonna show anything useful, since Windows should constantly shuffle processes around

#

if you see one core pinned at 100% though that might be why

#

say if you've forced RuneLite to use a specific core

sand cradle
#

Where in the Plugins?

delicate bobcat
#

I'd try killing microsoft teams & edge and temporarily disabling anti-virus completely

#

then see if the issue persists

#

perhaps keep it recording also

delicate bobcat
#

something like set affinity

sand cradle
#

Set Affinity has all cores on.

delicate bobcat
#

but don't do that yet

sand cradle
#

I could try and see.

#

I guess this is an one-in-a-kind issue, huh?

delicate bobcat
#

maybe

#

it's rare at least I would say

sand cradle
#

Something happened as Runelite updated more, though.

#

I did played back then, and it was all fine.

delicate bobcat
#

software is complicated, so it really could be any number of things :/

sand cradle
#

Yeah, that's fair.

#

Is Teams known to cause issues in Runelite, though?

delicate bobcat
#

I would say no

#

it just showed up in your video

sand cradle
#

Stupid PC of mine.

#

I could even try a past game and see if it also has issues too.

#

At least to discard that is a generalized thing.

#

Funny it shows this much FPS.

#

After closing Teams and Edge, the stutter hasn't yet been noticed.

#

(Doing Beginner Clue Scrolls for Coll).

sand cradle
#

Ok, I can say that, after 15 minutes without Edge and Teams, the stutters don't happen anymore.

#

I have the usual micro-freezes, but those are always a normalcy.

#

I've been spinning the camera to check if the stutter happens, but nothing seems to happen.

#

So, I'd like to make a request, to confirm it may be either Edge or Teams that causes issues with Runelite.

#

If you have 8gb RAM, run the game and Teams together for 20 minutes.

#

Something like in the video may happen, or maybe it's a me thing, lol.

sand cradle
#

Quick recap: Stutter doesn't seem to happen, but it can also be a RAM thing.

delicate bobcat
#

do you mean something like tagging a bunch of users in here?

#

probably wouldn't do that

sand cradle
#

Well, I wouldn't do that anyways, lol.

#

Like someone sees the above, and tries it anyways.

delicate bobcat
#

yeah, that's fine

leaden trail
#

I mean you can ask but idk how many people will see it

sand cradle
#

Very well, if someone could come forward and test it later, that'd be great.

#

But for now, I will have to go to sleep. Maybe Teams was the conflicting app all along, after all.

#

Thanks all for your help, of course.

#

The saddest part is that I have a Premier from RS3 saved on my inventory.

#

I cannot exactly use it if OSRS is having issues :/

#

So, I'll try gaming without Teams tomorrow and see what happens.

#

See you, and thanks! 🙂

vocal nexus
#

Hi, my RuneLite is crashing to black screen and have to reset PC to fix. I'm unsure of the cause, have disabled multiple plugins and still seems to happen. Anyone able to help at all?

oblique plume
#

black screen sounds like graphics driver crash

delicate bobcat
#

yup

oblique plume
#

hd also looks like its throwing some errors

delicate bobcat
#

that error should fail gracefully

#

so it's probably happening when the driver is starting to run into issues

delicate bobcat
pure egret
#

Hello.

When switching from a USB headset to Bluetooth, the sound of RuneLite isn't supported anymore. How does this work?

charred wind
#

Windows or Linux

pure egret
#

Windows

#

This only happens with RuneLite tho. Any other program isn't affected

vocal nexus
hushed orchid
#

Is there a place with info on GPU troubleshooting for linux? I meet all the requirements, but after changing GPU the plugin no longer works:
I've looked at https://github.com/runelite/runelite/wiki/GPU-FAQ

#

And yes I've re-installed all the NVIDIA drivers

round jacinth
#

that is the resource

#

does it give na error message?

#

in the logs

hushed orchid
#

I'll have a look

#

Do you know where it's located when installed with Bolt? There's no .runelite in $home

round jacinth
#

i think their repo mentions where files are located

oblique plume
pure egret
hushed orchid
round jacinth
#

yeah that's where a gpu error would show up

oblique plume
#

can try disabling the device its currently using to see if it switches but idk

hushed orchid
# round jacinth yeah that's where a gpu error would show up
java.lang.RuntimeException: unable to find a fb config
    at net.runelite.rlawt.AWTContext.createGLContext(Native Method)
    at net.runelite.client.plugins.gpu.GpuPlugin.lambda$startUp$1(GpuPlugin.java:312)
    at net.runelite.client.callback.ClientThread.invokeList(ClientThread.java:119)
    at net.runelite.client.callback.ClientThread.invoke(ClientThread.java:101)
    at net.runelite.client.callback.Hooks.tick(Hooks.java:229)
    at client.pp(client.java:5576)
    at client.br(client.java)
    at bv.bi(bv.java:446)
    at bv.nf(bv.java)
    at bv.run(bv.java:25867)
    at java.base/java.lang.Thread.run(Thread.java:1583)``` This is the error I'm getting
round jacinth
#

i dont know what that snippet is trying to say

#

try a flatpack update and then reboot

#

(searching this discord for unable to find a fb config)

hushed orchid
#

Okay, thanks will try that

#

That did the trick, thanks :D

#

Was tearing my hair out trying to update drivers, and clean installing etc. lol

round jacinth
#

welcome to linux

hushed orchid
#

Been using it for a long time, just don't use flatpack ever

wheat lichen
#

Yo guys, small thing, I don't get notifications whenever tears of guthix is ready but I get the herb box and staff notifications. How do I fix this?

hushed orchid
#

Need to enable it in thee Daily task / daily task indicator plugins, depending on how you prefer seeing it

empty minnow
#

I think tears of guthix is not from RuneLite

wheat lichen
hushed orchid
#

Yea think that's the game

wheat lichen
#

Oh then ill look ni the game settings

oblique plume
#

talk to juna

solid mesa
#

And it only notifies you once per day, not once per login

subtle egret
#

Hi all, anyone know a fix for this ? a white line at top when i go full screen, like the image. Can't seem to get rid of it. Also if i hover my mouse to top right in the white area, i see a "Close" option but nothing happens.

rare steeple
#

how do i share my logs

#

game is crashing i have every plugin in the hub disabled

#

well game is freezing

leaden trail
#

Freezes wouldn't show up in logs

#

Does it happen in safe mode?

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

rare steeple
#

damn forgot about that. thats how i fixed it last time and im not running it like that rn. thx

leaden trail
#

Safe mode is more of a troubleshooting step. If it doesn't happen in safe mode, try making a fresh profile with just GPU enabled. If it still doesn't happen in that case, your problem is a hub plugin

subtle egret
leaden trail
subtle egret
#

Where do i check those settings ? I do use Jagex launcher to launch RL

stone parcel
#

Right click the .exes and properties.

oblique plume
#

you have it set to win8 compat

subtle egret
#

Checked both in properties and neither have that setting ticked

oblique plume
#

well thats what i know causes that

subtle egret
#

Not sure whats causin it to happen. It works on full screen on my left monitor fine with no white line. Just my main middle monitor when i make full screen i have the white line showing

oblique plume
#

known regression

delicate bobcat
fossil phoenix
#

is there way to export&import or transfer just data from loot/raid tracker?

charred wind
#

Not from base Runelite loot tracker no

fossil phoenix
#

any way to import it from antoehr profile without replacing the entire profile?

round jacinth
#

you can't import partial settings to overwrite some of a profile with another

#

and loottracker's loot is not in a profile you export/import, it's part of another system

golden kayak
#

hello, why am i unable to find the Kourend Library plugin? was it removed?

mossy swan
golden kayak
#

ohh i see.. yeah i was trying to find on the hub, didnt know it was built-in. thanks!!

scarlet sable
#

Hello all. I feel like an idiot but I can't get any fix to work. Launching Runelite through Jagex launcher.

haughty pumiceBOT
scarlet sable
#

That worked, thank you. Can't believe I never found this soultion by googling lol

normal rivet
#

Hi, saw this picture on twitter with the status bars on the left and right side of the modern layout, any idea how this was done? I can't find any setting that would do it

solid mesa
#

I'm not sure, it might be possible to do with the resource pack. I'm not sure the capabilities of resource packs

normal rivet
#

Man can't find one that looks like it would, that would be my ideal layout if I could

leaden trail
#

Isn't it just a status bars setting?

solid mesa
#

No, status bars in resizable modern puts both left of the inventory

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

gilded kayak
#

i'll just sense your question and say do that

lofty fjord
#

originally posted this in runelite sorry didnt see this channel on mobile discord

hi! I am having a slight problem and cant figure out what is causing it. I suspect its the item stats addon any help would be appreciated. Hovering over an item gives what appears to be a duplicated info
i've tried turning different ones on and off to no avail but disabling it completely removes it but then i lose the info. Hoping someone has ran into this before and can assist or perhaps guide me into fixing it

fluid phoenix
#

Does runelite log crash reports when the program stops responding?

solid mesa
#

Yes in the logs folder

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

final axle
#

If you have a jagex account you need to launch runelite via the jagex launcher

fluid phoenix
#

2025-08-26 22:00:46 BST [Client] WARN n.runelite.client.eventbus.EventBus - Uncaught exception in event subscriber
java.lang.NullPointerException: null
at com.betternpchighlight.BetterNpcHighlightPlugin.onGameTick(BetterNpcHighlightPlugin.java:861)
at net.runelite.client.eventbus.EventBus$Subscriber.invoke(EventBus.java:70)
at net.runelite.client.eventbus.EventBus.post(EventBus.java:223)
at net.runelite.client.callback.Hooks.tick(Hooks.java:223)
at client.pp(client.java:5576)
at client.br(client.java)
at bv.bi(bv.java:446)
at bv.nf(bv.java)
at bv.run(bv.java:25867)
at java.base/java.lang.Thread.run(Unknown Source) - any ideas what this might be with BetterNPCHIghtlight?

solid mesa
#

That probably isn't crashing your client

#

You should post the whole log if you want help

fluid phoenix
#

I think I have fixed the crashing issue, looks like it was flipping copilot. Just testing it now. honestly was more curious about the better npc thing rather than concerned

solid mesa
#

Well it would appear there's a NullPointerException on line 861 of BetterNpcHighlightPlugin.java

fluid phoenix
#

sadly, i did crash again, what's the best way to post the full log? Just dont wanna spam the channel

leaden trail
#

Just drag the file into discord

fluid phoenix
steel garden
#

no matter what i use classic resizable always gives me this.
streched mode on and off doesnt change anything
gpu and 117hd doesnt change anything and all my friends also have never seen this before
is there something that im missing 😭

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

solid mesa
#

You installed a plugin to do that

leaden trail
leaden trail
steel garden
#

i do

#

and ive also not found solution in that

vapid tangle
#

Hi, anyone know how to stop this from resetting everytime I open runelite. The color always resets.

solid mesa
# steel garden i do

Well the solution is remove the plugin. Because that's the point of the plugin

fluid phoenix
willow wind
#

drag to resize the runelite window

#

till it disappears

#

if ur fullscreen its always gonna be there

wraith turret
#

@gilded kayak i dont know if you own the plugin "Item Identification" but if you do could you please add support for items with ornament kits on them? Anguish is identified without ornament but Torture (or) is not

gilded kayak
#

i do not own that plugin

#

what makes you think i do

wraith turret
#

b/c ur name was on the wiki page

#

but no worries 🙂

gilded kayak
#

that's the wiki

#

i updated the wiki page only

#

default plugins are owned by nobody

#

except adam technically i guess

wraith turret
#

ah ok

#

so no mechanism to submit update requests?

solid mesa
wraith turret
#

thx dude

sand cradle
#

Ok, been testing so far without Teams/Edge.

#

No stutters, just the ocassional micro ones. Those I am fine with.

#

Just a little inconvenient thing I need resolved.

charred wind
#

are you doing this on work hardware with 8GB RAM?

sand cradle
#

Players seem to be appearing and disappearing.

sand cradle
charred wind
#

are you doing this on a work computer

sand cradle
#

Nah, it's my old PC, lol.

charred wind
#

you're talking about Teams and Edge

sand cradle
#

Well, yes, but I talk with friends over there.

#

And Edge was supposed to be lightweight for gaming purposes.

solid mesa
charred wind
#

idk what kind of hardware you have big dog but if it's old hardware (and idk how old) chances are you're not going to get great performance on rs. and like cooper said heavily populated worlds will cause flickering of playermodels

sand cradle
solid mesa
#

No, jagex only send a certain amount of data over the network

sand cradle
#

It's old, but not incapable.

#

I had an issue with it having Teams on, which seemed to be the culprit.

#

Not sure about Edge, but everything seems ok now.

#

Maybe I can try Opera GX and limit its use and see if that one works better.

sand cradle
solid mesa
#

Yes. Jagex only sends N number of players. If there are more than N players nearby then you see people flicker in and out

sand cradle
#

Lol, annoying stuff, but at least it's not doing that stutter crap.

#

So I am ok with it.

strong edge
#

would there be any way to make the right-click menu transparent

ocean canyon
strong edge
#

ty

obtuse dawn
#

is there a webhook that tracks specific skills? for example, if I only wanted to post slayer levels in a discord channel

oblique plume
#

Dink surely

gilded kayak
#

not natively in the plugin but it could do that if u have a minor amount of coding knowledge

scarlet sable
gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

scarlet sable
regal oracle
#

so none of my plugins work i deleted everything and redownloaded it now it says there was a fatal error starting runelite unable to create runelite directory check your filesystem permissions are correct

unreal juniper
#

anyone know why my farming timers are on eastern time if i live in central? its a little annoying having all of the timers saying its an hour ahead. is there a setting i can set the timezone in? this just started like a week ago

sharp thorn
#

last few days been experiencing lag spikes and have tried everything to fix on my computer but nothing so im thinking its gotta be a setting in rl

solid mesa
regal oracle
#

has an admin what you mean

solid mesa
solid mesa
solid mesa
regal oracle
#

yooo tht worked

sharp thorn
#

how do you fix network delays

regal oracle
#

it let me in

sharp thorn
#

i run alot of toa so it is always freezing for a couple seconds then i come back dead most times

keen solar
#

anyone know why the distraction reducer plugin isnt working while mining even though its checked and the plugin enabled?

#

@solid mesa

haughty pumiceBOT
#

Get support for the Distraction Reducer Plugin Hub plugin here: https://runelite.net/plugin-hub/show/distraction-reducer.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

keen solar
#

Yea I cant find out why its not working still

solid mesa
#

Well click the link and ask the author. We didn’t write the plugin

idle iris
#

anyone know if there is a plugin to show combat lvl above ppl (like player indicator)

solid mesa
#

Not allowed

idle iris
#

ah true

keen plaza
#

I am new - how are people logging into osrs with local client? how do you test your plugin?

haughty pumiceBOT
keen plaza
solid mesa
#

Read the steps

keen plaza
low rapids
#

is it possible to remove this question mark in the bank? so annoying when bankstanding and skilling