support

[random bolt]

not sure if this problem is Linux specific, but when RuneLite launches Firefox, the browser is using default settings

[round jacinth]

i think the links runelite opens just calls xdg-open or w/e

[rigid marsh]

just wanted to post this here: only this high with the 117 plugin, otherwise it sits around 1.5gb or so

found it to be the model cashing was set to 16gb, is this normal?

[random bolt]

it doesn't matter if I already the "normal" Firefox running. if RuneLite needs to open a browser page, a new Firefox window will pop out with default settings (no addons, default settings, etc)

[round jacinth]

you probably have hub plugins just bleeding memory

[stone parcel]

Maybe you have a separate installation of firefox that is set to the default browser.

[random bolt]

nope

[round jacinth]

if you opened terminal and did xdg-open https://www.google.com

would it open same way runelite is?

[random bolt]

nope. it re-used my "normal" Firefox window

[round jacinth]

or does it behave

interesting idk

[random bolt]

even when Firefox is closed, it opens my "normal" Firefox

and I know I only have one Firefox installation

[haughty pumice]

@rigid marsh Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[round jacinth]

as stated, xdg-open is what is used

idk why it wouldn't behave 1:1 with terminal's input vs runelite

[random bolt]

it's like whenever RuneLite opens FireFox, it's not using my profile, it's like it's using its own separate profile

I noticed this the first time I launched RuneLite

and it does this every time I open a plugin page

[oblique plume]

how are you running rl

[late orchid]

Any known issues with the clue plugin?

[round jacinth]

elaborate?

[late orchid]

The clue hint window goes away immediately

[round jacinth]

do you have another clue plugin fighting with it?

[haughty pumice]

@late orchid To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[round jacinth]

check safe mode i think

[late orchid]

Let me try but I've not installed any plugins recently, was working fine last night

[round jacinth]

there was a game update today but i think if it was broadly broken it would've come up by now

and hub plugins update async to client updates and and break

no new != no recent update basically

[late orchid]

Let me try do the clue step, see if it's this particular step that may be bugging out

[round jacinth]

can you instead check safe mode first

[late orchid]

Yeah sure

[round jacinth]

i doubt logs would show anything but

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[late orchid]

When running in safe mode do I log in using email/pass since it doesn't run from jagex launcher

[round jacinth]

if you read the message above about how to do safe mode

it says it works regardless of jagex launcher or not

runelite (configure) enable safemode

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[late orchid]

Alright I'm in safe mode, should I proceed to click the clue to see if the issue persists?

[round jacinth]

yeah check clue step

[late orchid]

Exact same issue

[gilded kayak]

yeah they changed the clue today

[round jacinth]

interesting

[gilded kayak]

by moving the ENTIRE island

[round jacinth]

lmao

[late orchid]

Ah yes, so moving the island breaks the clue helper, makes sense ig

[gilded kayak]

yes cuz that coord your step has, is no longer the coord the helper knows about

[round jacinth]

it will be fixed in next update, similar to how the clue about how many listeners are in the lobby in the longhall from 5 to 4

or 4 to 5*

ty felon

[late orchid]

So with that clue step it's just digging on the island right

[gilded kayak]

yes

if it's specific the new coord is 3765, 3899, 0 but you'd need identificator from the hub to see the ground coords

[late orchid]

Many thanks 😺

[random bolt]

Bolt Launcher

[stone parcel]

If you try running RL standalone does your issue still happen?

[random bolt]

1sec

[random bolt]

yea. without Bolt it behaves normally

[stone parcel]

Interesting, I guess maybe asking in the Bolt/Torms discord could be helpful.

[haughty pumice]

For support with using Jagex accounts on Linux, visit Torm's Discord https://discord.gg/aX7GT2Mkdu

[random bolt]

(I still haven't opened the link yet)

[stone parcel]

Ahhh yeah I just saw that, I guess I shoulda been able to find that for you. 😅

20 year old firefox issues are fun lol.

[random bolt]

lol I had "Documents" and "Downloads" and ".mozilla" directories inside ~/.local/share/bolt-launcher/

[stone parcel]

That's more than expected haha.

[young magnet]

So I just joined, and was interested in learning how to make runelite plugins. Ive been reviewing the developer guide on the wiki, but wanted to ask if there were any best practices or conventions for file structure or naming, as well as for testing locally. I wanted to know if there were any recommendations for local testing other than ensuring it follows the stated 3rd party client guidelines published by jagex. Lastly, just wanted to ask if anyone had any idea if migrating existing plugins or developing them for the new plugin hub on the official client will be a significant departure from how they are handled currently.

[clear stratus]

1. there are no real conventions other than don't do things that would make it annoying for us to review
   1a. if you're trying to aim for a "gold" standard, just look for examples of how core does something you're trying to do
2. the ehc plugin api is lua-based so to migrate a plugin would be a total rewrite

[young magnet]

Awesome, thats what I was looking for, thanks a bunch

also wanted to ask about where and how to use the bot commands, was trying to link to github

[winter snow]

You can use the Discord / commands from any channel

[hollow olive]

you can also use #runelite for plugin dev related support

[haughty pumice]

How to develop plugin-hub plugins: https://github.com/runelite/plugin-hub/blob/master/README.md

[young magnet]

ok cool, just didnt want stuff displaying in random channels, didnt know how it was set up, ty

[ocean canyon]

might also help to bring up what you wanna make (if you have something specific in mind) in #runelite to save you some time. the plugin hub is pretty massive, and a lot of newer plugins tend to be denied since their use cases overlap too much with existing plugins

[kind egret]

when did the xp globes start tracking by hit splats vs kills left?

[oblique plume]

quite a while ago

[kind egret]

is their any setting i can change for it to count kills left?

[young magnet]

Yeah, im definitely gonna review whats already there to try and avoid overlap. I had a couple vague ideas, but need to see whats even possible from the api first.

[oblique plume]

no

[kind egret]

hmmm thatts too bad, thank you!

[devout lintel]

maybe im not looking in the right places but i got a new mac, downloaded launcher and runelite, was able to log in with my runelite account. exported the default.properties file from windows to my mac but idk how to get al my plugins and settings for those plugins automatically from one runelite (windows) to my other runelite (mac)

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[devout lintel]

I did that no plugins are installed?

Or do I need to manually install pligins and the settings will appear

[leaden trail]

You need to switch to the imported profile

[oblique plume]

or really you should mark the profile on the old pc to sync and then just use it on the new pc

[velvet hamlet]

Hi all. Im having a persistent issue where after some amount of time with RL open, the side panel becomes comepletely unresponsive. I cant change the active interface nor can I minimize/maximize the panel. Restarting RL does not fix the issue, rather I have to fully reboot my computer to get the panel working again. I am on macOS 15.5 running RuneLite 2.7.5.

Has anyone else reported an issue like this recently?

[charred wind]

Do you have compute shaders enabled in the gpu plugin

[velvet hamlet]

I can check. I need to reset my system to take a look. One moment

[velvet hamlet]

Yes it is turned on. Should turning that off help?

[charred wind]

yes

reportedly on mac disabling that is helpful

[velvet hamlet]

Ok thanks. I disabled it. I'll keep monitoring

[charred wind]

reason being is there's a memory leak or something like that on mac

[velvet hamlet]

Hmm. Is there a range RL should stay within usually memory-wise? I can track that and see if it ever goes haywire

[charred wind]

🤷🏼‍♂️

I think it fluctuates as your gpu uses stuff, don’t know if that’s reflected in memory usage by the same application

[haughty jackal]

hey guys, I've been having some issues with blurriness on the GPU plug in. Its intermittent, but usually happens when I run around. It's very noticeable and giving me a bit of a headache when pking

I haven't changed any of my settings, and I can also notive it slightly on the 117 HD plug in. Not sure whats going on

[charred wind]

You’ll have to share a specific example

Of what and where

[random bolt]

if on Windows, you probably didn't install the GPU drivers from the manufacturer, and you are probably using the (shit) Microsoft drivers

[haughty jackal]

i went back and checked and downloaded the gpu drivers for my rx7800, but not sure if windows drivers recntly wrote over them over the last update lol

thats a good point, is there a way to check?

[leaden trail]

Post your logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[timid rock]

is this supposed to be spammed at head phase olm?
[Red] empty jagfx.js file.

[leaden trail]

Is it in chat?

Might be like that debug message they left enabled this morning

[gilded kayak]

can u screenshot it

[haughty jackal]

do i literally just copy and paste them here?

[stone parcel]

Drag and drop the files.

[haughty jackal]

its like 60k characters lol

ahh gotcha

with my very little understanding how any of this works, I think the issues are towards the end of the document

[leaden trail]

That looks like it's using the right driver

[haughty jackal]

super weird, just did a fresh driver install soooo hoping it works now

https://www.reddit.com/r/radeon/comments/1m7ydij/25106_driver_update_fix_attention_microsoft_is/

seems like this was the issue

[gilded kayak]

ex dee

[haughty jackal]

do you guys think that doing the DDU uninstall is necessary? Or is DL the drivers on top of the windows drivers enough?

[lyric lance]

How long does it take to get approved after submission and your plugin has passed tests?

[solid mesa]

Usually a few weeks, but it depends

[random bolt]

probably not necessary. but wouldn't hurt to do it anyway

[shell skiff]

My buddy just installed runelite but for some reason no sound is coming from his client. Have tried pretty much all the typical troubleshooting stuff such as reinstalling, checking audio input/output devices, checking sound mixer, messing with the music plugin in runelite, adjusting ingame settings. A strange thing is that the vanilla clients audio works fine. Its just runelite thats the problem. But, we have been unable to pinpoint the reason why. Any suggestions would be great!

Did you ever solve this issue?

[stone parcel]

What OS?

[shell skiff]

Windows 10

[stone parcel]

Dang, there goes my only theory.

It doesn't happen to be Windows 10 N Or Windows 10 KN would it?

[light marsh]

hi hi

need some help troubleshooting runelite, first time it happens to me

when i try to go in, the checking updates bar gets stuck at 71%, then randomly switches the 79%, then back to 71% then the screen just turns black

ill check logs if theres anything

[leaden trail]

Just post them

[light marsh]

yerr

id assume its this part thats messing everything up https://gyazo.com/d9a1c1b6560ff1cf97ecf4bf592d1320

[shell skiff]

I saw that post as well. Will check on that when he is back online.

since windows 10 N is a European thing its unlikely though

[light marsh]

yeah it just constantly gets stuck like this then eventually goes all black

idk if its a connection issue? i had an error message mentionning that but idk im using it rn and it works fine literally everywhere else and i never had issues w logging before on that same wifi so idk

[leaden trail]

Post your launcher log as well?

[gilded kayak]

its a connection issue yes, your logs match up with that

[light marsh]

yeah i got no idea what to do cuz the connection is just fine eveywhere else

ive had similar issue yesterday and the day before where upon attempting to login (with the play now ui) id just get connection lost at top left but randomly worked again last night

[leaden trail]

Have you considered that your bot is broken?

[light marsh]

?

wym

the wifi i use is eduroam and when i did some research i saw other ppl having issues using runescape on it somehow

woah i was able to login on the official client

yeah ig its only runelite atm, tried uninstalling and installing too

https://gyazo.com/dbdf51c94281e3a8395691225bdb2d79

[hollow olive]

eduroam is probably blocking some stuff

[light marsh]

sounds likely but if it were the case it would be consistent always, but for a few days i had no issue getting on runelite and rn i can log in the official client w no issue

i give up for today ill check again tomorrow thank u guys

[scenic inlet]

I know how to import tile markers but for some reason Line Markers do not appear for me when I import them for colosseum, any thoughts on why that could be?

[round jacinth]

like markers aren’t imported the same way tile markers are I think? You
Import them the way the line markers want them to

https://github.com/Skretzo/runelite-plugins/wiki/Line-Markers

Looks like they show how here.

[scenic inlet]

ty, I needed line markers plugin, it works now

all tiles marked, hardest part of the colosseum completed

[swift meteor]

just fyi, your mino drag tile is wrong. move it 1 tile west

it works as a mino drag tile just fine as is. but you want it to be moved 1 tile west so that it also works as a shaman drag tile :)

[sour zenith]

runelite client has unsuccessful ping, not sure why

2025-08-21 09:35:00 EEST [pool-2-thread-1] WARN  n.r.client.ClientSessionManager - Resetting session
java.io.IOException: Unsuccessful ping
    at net.runelite.client.SessionClient.ping(SessionClient.java:97)
    at net.runelite.client.ClientSessionManager.ping(ClientSessionManager.java:130)
    at net.runelite.client.util.RunnableExceptionLogger.run(RunnableExceptionLogger.java:41)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
    at java.base/java.util.concurrent.FutureTask.runAndReset(FutureTask.java:305)
    at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    at java.base/java.lang.Thread.run(Thread.java:829

[idle canopy]

I have no audio in Runelite through my speakers(audiointerface) , but I do when i change the windows audio output to my headphones, how can i fix this problem?

[rocky tiger]

@idle canopy What are the sample rate and bit depth of the interface? Try 48khz or 44.1khz at 24 or 16 bit. Also make sure no application is taking exclusive control and that it plays sound from windows audio mixer. RuneLite doesn't support ASIO audio.

[idle canopy]

These are my settings, thing is it is greyed out so I cant change the sample rate/bit depth

Thankyou btw for your response

[mossy swan]

maybe try disabling the exclusive control there

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[rocky tiger]

Could you see if there is anything in logs mentioning sound? Shouldn't be with that format though. Only seen it in logs if it's over 192khz before.

After checking if turning off allow exclusive fixes it first.

[idle canopy]

This does not fix it unfortunatly

[rocky tiger]

Ok windows key + R and run sndvol to open the sound mixer.

[rocky tiger]

Play a youtube video. Does it show up visually in the mixer when playing?

[idle canopy]

It does yeah

[rocky tiger]

Sound maxed in game settings right?

[mossy swan]

is runelite playing sounds to your headphones (or whatever other device is there in the dropdown)? i think you may need to just set whatever you want to be used as default device, and then restart runelite

[rocky tiger]

When you switch device there on left to headphones Does the RL vol bar start showing audio playing?

[oblique plume]

yea it just picks a random device and only uses that afaik

[idle canopy]

When i switch windows audio output to headphones, and restart runelite, i indeed have sound;

But i rarely use headphones, would love to get it working on my speakers

[oblique plume]

i just tell people to disable the devices they dont want to use

[idle canopy]

Didnt fix it unfortunatly

[rocky tiger]

Try restarting the computer?

[oblique plume]

did it pick another one thats not speakers

[rocky tiger]

Windows audio can be pretty buggy. I wrote a powershell script just to restart windows audio service for a streamer once cause their OBS would randomly stop working.

[oblique plume]

lol

sounds about right

[idle canopy]

There are only 2 outputs, my speakers and headphones, where can i see which audio ouput runelite is using?

[mossy swan]

in the old control panel "sounds" (you were there before i think), you can set devices as default. check which one is default, and assign the one you want to be default and disable others?

[idle canopy]

Disabling all other devices and setting my speakers to default also did not fix it unfortunatly

[oblique plume]

if headphones shows up i dont think its disabled

[wanton karma]

Hi runelite isnt showing player kills in the loot tracker since the last update, and nor on loot logger either. I had wondered if it was due to the slight update with loot keys, however it doesn't show the player kill with just the bones like it did either, is this a known issue?

[oblique plume]

yea, no ones investigated the fix yet though that i know of

its probably just a interface id change

[wanton karma]

ok cheers, I didnt see it under issues in the github so was checking others had it to

[oblique plume]

you can make an issue for it so its formally tracked

that would help a lot

[wanton karma]

oh ok yea I'll do that

[delicate olive]

i wish clicking on the sidebar didnt count as being "unfocused" for the purposes of this option...

[ionic imp]

Any movement on users seeing this error? I still crash all the time. At the point of buying a new laptop. :/

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffb78c9e06a, pid=20204, tid=9904

[leaden trail]

14th gen Intel on old microcode 😭

Buying a new laptop is basically what you'd have to do anyway

[ionic imp]

I think that's what was determined last time too, but I don't recall seeing a fi

[round jacinth]

i thought 0x129 was the not bad one

[ionic imp]

fix*

[leaden trail]

There isn't one

[round jacinth]

xd

[ionic imp]

fucks sake lol

[round jacinth]

intel shipped shoddy product :<

[leaden trail]

It's a "your CPU has permanently damaged itself" situation

[ionic imp]

Yeah I figured

[round jacinth]

and for some reason runelite makes it show up more often than other games

[leaden trail]

I'd recommend an AMD CPU for your new laptop

[ionic imp]

Yup thats what I am planning on doing. Waiting until labor day to see if I can get a good deal on something

Shame cause this laptops brand spankin new lol.

[leaden trail]

You might be able to reach out to the manufacturer and get a refund or replacement

[ionic imp]

I will push that once I get something else, can't be without a laptop in the meantime since they want me to ship it in.

Also, how do I persuade a refund when the issue only pops up on runelite ha.

"Hey can you log into runescape a play for a bit until it crashes, then look at the jvm crash logs" "yeah that's my issue" Have a feeling nobody will rma it since its so secluded

[leaden trail]

"I have the stability issues typical of faulty Intel 14th generation CPUs"

[round jacinth]

i believe this issue is a known problem you dont have to go specific

[leaden trail]

This was such a widely occurring thing that they'll know what you're referring to

I haven't really heard of anyone getting too much pushback when they try and get their money back

[ionic imp]

I hope so. Wonder if Acer will honor it or if they'll push me ot intel

Or if they'll make me send it in, say they tried some stuff and i play back and forth shipping it for a while.

[round jacinth]

i believe laptop brands cover their own and deal with intel themselves where if you bought a desktop processor you'd deal with intel

[ionic imp]

good point

Last time I spoke with them they wanted me to send the laptop in first, but I'll try again with the fautly 14th gen issue and see what they say. Hoping to avoid all that.

[round jacinth]

its sorta common for them to request the hardware back and they can evaluate the problem maybe they have some tool that can force the 14th gen problem

[winter snow]

Pretty sure a tool was made that could be run on a machine to see if it exhibits symptoms of the hardware fault

[ionic imp]

Hmm.

[winter snow]

My GF's computer had suffered from that fault - somehow I avoided it, even though we had the same processor 😄

[ionic imp]

what was her resolution?

[winter snow]

Buy a new processor

we have desktop rigs

[ionic imp]

was it replaced on intels dime at least?

[winter snow]

No

I couldn't be bothered with that crap, it was a 13th gen one

not worth replacing like for like and not having a working computer for X weeks while they figure their shit out

[ionic imp]

Yeah I feel that.

[winter snow]

especially since she does like, 3d modelling work and such

can't do that on a potato

[ionic imp]

What are you using now?

[winter snow]

the best one our board supports, i9-14900KF

but I made sure we had the BIOS updated first

🙂

[ionic imp]

just hoping that one never has issues i suppose?

[winter snow]

The point of the BIOS updates is to update the processor microcode so it doesn't fry itself anymore

That's not just a meme

[ionic imp]

Must be cpu specific or something - I did the whole bios updates thing as well and still experience the asme problem lol.

[winter snow]

They do not undo damage that has already been done

It's literal physical damage to the processor

[ionic imp]

ah

Didn't know that

[left vigil]

Guys im having issues with my client

On my main, which is jagex launcher, client loads and logs in fine and normal

When i launch rl without jagex launcher and try to log with my iron (non jagex acc) it logs but just stays at the “connecting to server screen” but i can see that im logging in on the account from my other?

Any ideas

[oblique plume]

does it happen in safemode

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[left vigil]

Trying now

Same issue

I see acc log in on alt, but it just stays at the connecting screen

[round jacinth]

yesterday some one was having a similar problem and a computer restart magically fixed it

[left vigil]

I have tried that

[leaden trail]

You are definitely not on the most recent microcode

But yeah once the damage is done it's not reversible

[left vigil]

No help?

[haughty pumice]

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"

[round jacinth]

try to delete that folder

and have both clients closed

[ionic imp]

How can you tell?

Assuming the log but where in the log

[round jacinth]

ctrl + f microcode and it'll show 0x129 or something

[ionic imp]

ah

[round jacinth]

CPU:total 32 (initial active 32) (16 cores per cpu, 2 threads per core) family 6 model 183 stepping 1 microcode 0x129

[twin frigate]

Hi, I suddenly lost my synced profile, it no longer grabs my data for some reason any ideas?

[mossy swan]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[twin frigate]

This didnt work, this is why I came here because this post says contact the discord if those solutions do not work

[oblique plume]

Are you signed in to the correct rl account

The info tab will show

[twin frigate]

yes i am

[oblique plume]

Dunno then

We're you syncing it to begin with

[twin frigate]

Yeah, I was

because i use runelite on my laptop as well, but the data just disappered from everywhere

[ionic imp]

I show the latest bios version is 1.17 according to Acer, which I have

[solid mesa]

BIOS and microcode are not the same

[ionic imp]

Do I not update the microcode via bios?

If I am up to date on all windows update and my bios is the latest I dont know how else you'd change the microcode. not that it really matters anyway at this point

[light marsh]

just tried booting runelite on 2 different wifis and i still cant connect

[hollow olive]

have u tried hotspot

[light marsh]

not sure how to do that

yeah using another wifi i get this message instead of black screen https://gyazo.com/9588b45fe729aef0863ae16afbd19ee6

my shit cooked

btw i can boot official client

nvm i get same error as this

this is so odd n frustrating

[hollow olive]

idk what to say aside from your network / firewall is blocking those connections

[light marsh]

its ok me too

runelite's supposed to bypass the firewall

[ionic imp]

As I suspected, lol

If they're going to attempt to 'repair' it, what should I notate now before I ship it so when I get it back I can verify changes were done?

[mossy swan]

does it crash now? does it crash when fixed?

idk if you can get the processor serial number via some program, that may be useful indication to know if it was changed or not

[ionic imp]

Figured the first, grabbing the id of the processor is a good idea

[ornate kite]

Hey so I just installed runelite on a tablet running Ubuntu Linux. At first I had these really nice gesture controls like hold to right click and pinch to zoom but theyre not working anymore

[leaden trail]

RuneLite doesn't really play nicely with touch controls

[ornate kite]

Ah is there any reason they stopped working after a reboot tho

They were nice for the few hours I had them

Oh y'know what it is I was using the touchpad not the touch screen

[misty plover]

https://i.imgur.com/jzjxq3K.png

Is there a way to hide specific pop-ups?

I want to keep the "Attack, NPC" when hovering over it, but not piety/ranged boost

[solid mesa]

You can't hide infobox tooltips. But you can turn off the prayer infoboxes in the prayer plugin

[misty plover]

😭 damn, any chance that could be changed?

[hollow grotto]

My runelite is freezing on login screen when on the profile for my iron, but when i switch to the profile for my main it works

I can't seem to isolate which plugin is causing the problem

[gilded kayak]

its the one u dont have installed on your main, but on your iron

type the word hub into the 🔧 tab search

compare the list

gg ez

[hollow grotto]

I think it was either clue emote item plugin or totem fletching plugin, i turned those off & restarted & it worked

I have like 265 plugins so it took a second to figure out which I dont have on the main that I do on the iron lol

[gilded kayak]

the number that it loads includes the 130 defaults

but 135 is still a lot

[dull bear]

what would be causing this to take upwards of 2 minutes to download

[leaden trail]

Your connection probably

[dull bear]

is it hosted on github

[clear stratus]

that'll be on repo.runelite.net i believe

[dull bear]

hmm idk

[clear stratus]

could just be a bad host or something

[nocturne cipher]

deposit equipped items is missing. has anyone dealt with this?

[final axle]

did you turn it off

[nocturne cipher]

didnt know there was an option to turn it off

where can I find it?

[final axle]

it's a vanilla option, click the wrench in the top right(?)

[nocturne cipher]

thank you thats it!

but what the hell i never clicked this

[opaque prawn]

does anyone know why I would be getting this error? cleared cache and tried safe boot
Exception: CertificateException
Message: No subject alternative DNS name matching repo.runelite.net found

[glad mirage]

O.o

[leaden trail]

What if you use 8.8.8.8 for DNS?

[winged saffron]

is there a way to make the Runelite window text larger?

pic for actual reference

[haughty pumice]

https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[oblique plume]

The scale parameter in there

[winged saffron]

thanx so much!

[opaque prawn]

A good ole computer restart fixed it lmaooooo

[fair flame]

I keep getting this
I reinstalled (also deleted the folder under appdata)
was working 20 mins ago, I closed the game and went on 5 mins later and it wont start

Getting these in the logs:
[Client] ERROR c.q.r.r.PlayerQuestStateRequirement - For input string: "false"
[Client] WARN n.r.c.ui.overlay.OverlayRenderer - Error during overlay rendering
java.lang.NullPointerException: null
at ci.ac(ci.java:10841)
at iq.wl(iq.java)
at iq.getModel(iq.java:65297)
at net.runelite.client.ui.overlay.outline.ModelOutlineRenderer.drawOutline(ModelOutlineRenderer.java:1010)
at net.runelite.client.ui.overlay.outline.ModelOutlineRenderer.drawOutline(ModelOutlineRenderer.java:1127)
at com.questhelper.steps.ObjectStep.makeWorldOverlayHint(ObjectStep.java:337)
at com.questhelper.steps.ConditionalStep.makeWorldOverlayHint(ConditionalStep.java:399)
at com.questhelper.overlays.QuestHelperWorldOverlay.render(QuestHelperWorldOverlay.java:69)
at net.runelite.client.ui.overlay.OverlayRenderer.safeRender(OverlayRenderer.java:734)
at net.runelite.client.ui.overlay.OverlayRenderer.renderOverlays(OverlayRenderer.java:328)
at net.runelite.client.ui.overlay.OverlayRenderer.renderOverlayLayer(OverlayRenderer.java:235)
at net.runelite.client.callback.Hooks.drawScene(Hooks.java:496)
at iy.ie(iy.java:2279)
at iy.cw(iy.java:6840)
at cl.jq(cl.java:3327)
at cf.it(cf.java:3108)
at dj.mu(dj.java:8571)
at dj.mu(dj.java:8608)
at ky.mh(ky.java:8442)
at client.qf(client.java:13474)
at client.ba(client.java:11813)
at bv.bx(bv.java:480)
at bv.zb(bv.java)
at bv.run(bv.java:41162)
at java.base/java.lang.Thread.run(Unknown Source)
[Client] WARN n.r.c.ui.overlay.OverlayRenderer - Error during overlay rendering
java.lang.NullPointerException: null

[fair wing]

runelite not loading "starting external plugins" is preventing it

[haughty pumice]

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[fair wing]

thank you

[native ether]

"I have an issue where Old School RuneScape keeps freezing and crashing a lot while I’m playing in the Corrupted Gauntlet OldSchool RuneScape has crashed. Crashes are most commonly caused by plugin hub plugins, but can also be caused by RuneLite or Jagex client bugs. If you receive this message commonly, try playing in safe mode to eliminate the potential of plugins causing the crash. The client log file will contain additional information about the crash.

[stone parcel]

Lol, is that part of an LLM response or something? Yeah safe mode is a solid idea though.

[light marsh]

how do i open runelite in safe mode with jagex launcher?

[thick panther]

read 4 messages above you

[light marsh]

purrr

[haughty pumice]

@light marsh To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[native ether]

"I have an issue where Old School RuneScape keeps freezing and crashing a lot while I’m playing in the Corrupted Gauntlet

[haughty pumice]

@native ether Please refer to this flowchart for further troubleshooting.

[mossy swan]

!logs also, maybe someone has time to look

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[random surge]

not sure where to ask, could someone point me towards where I could report a bug/error/glitch in a runelite plugin? it's about stretched mode, when I'm in barbarian assault and above 80% resizable scaling (resizable classic layout) it starts to hide default BA UI completely. the area also is very limited where you can move the default ui on the screen

[oblique plume]

reset the position of the xp tracker

[random surge]

xp tracker is not on currently. when the default ui goes under the red line, it starts to disappear. so with 74% resizable scaling it's visibly fine, but it can't be moven anywhere else but on that spot from left to right

it also seems that the default UI doesn't show at all in fixed - classic layout when stretched mode is on or off.
only shows in both resizable layouts

[stone parcel]

From what I understand, several UI elements rely on the position of the xp tracker, even if it is not on currently, I think they might still try to set their location relative to the xp tracker. It might be worth trying to reset the position of the xp tracker.

[random surge]

how do you reset the position of the tracker again? I turned it on and the "add to canvas" trackers show and move perfectly fine, but the default UI is anchored almost in the center line

[oblique plume]

the jagex one not the plugin one

its a little confusing

[stone parcel]

This one with the little XP orb

[old niche]

i cant seem to mark the delve doom orb with these settings from Radius Markers, any1 have tips?

[haughty pumice]

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[old niche]

Thanks

[random surge]

ohhh that one, works perfectly fine now. thanks a bunch, you have saved my day!

[native ether]

Where is the error?
@mossy swan

[cursive cobalt]

any update if doom !pb works?

[mossy swan]

looks like you are running out of heap space. try uninstalling some hub plugins

[native ether]

Do you mean that?

[mossy swan]

for example

!hub

[haughty pumice]

https://github.com/runelite/runelite/wiki/Information-about-the-Plugin-Hub

[west blade]

hello! trying out plugin development and hit a snag - when I add my jar to the plugins folder, or add -Drunelite.plugin-development=true -ea -Xrunelite.pluginpath="<my-plugin-path>\build\classes" (both of which i found online as potential solutions) I still dont see the plugin in the logs or in the settings panel. Is there a recommended way to do this? Do I have to build the whole client locally?

[oblique plume]

have you considered reading the actual guide on how to do that instead of random stuff made up online

[haughty pumice]

How to develop plugin-hub plugins: https://github.com/runelite/plugin-hub/blob/master/README.md

[west blade]

I read it a few times, and could have missed something but it just has steps to run the test, and then once its working heres how you submit it. I cant find anything on how I get my client to recognize my plugin

[oblique plume]

start at step 1

[solid mesa]

The release client cannot add jar files to the plugin folder. You either run the plugin test from IntelliJ or put it on the hub

[west blade]

Is there something I did to offend? i feel like my ask wasn't unreasonable, but please let me know if im wrong

The guide is unclear to me and im stuck, I tried to research on my own, found outdated and conflicting information and documentation that assumes your UI matches what the contributor had when they wrote it. I dont have a 'run test' button so had been running gradlew test which passes and i assumed was equivalent to whatever the IDEA did.

Last time i did plugin dev was pre hub and dropping the jars in was the method of testing, thank you coopermor for confirming thats not the case anymore, and ill look into my ide setup in more detail.

[oblique plume]

i think new intellij does hide the edit configurations button now

they call it something else

run with parameters maybe

based on this

[empty minnow]

I mean really it's just click the green arrow and then click on the configuration in the top right and hit edit

could be good to add a screenshot of that I suppose

[oblique plume]

i mean this is quite explicit no matter the ui style

its obviously not ./gradlew test

[crisp dune]

Nope, I'll make a tracking issue for it though

I made https://github.com/runelite/runelite/issues/19303 to track it

[haughty pumice]

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[cursive cobalt]

tyvm

[west blade]

im sorry alexsuperfly but that screenshot wasnt clear for me. double clicking it in the project opens the file, nothing in the right click menu lists run. I tried making a run configuration using the gradle template (docs dont say what kind of run configuration you need) but it just builds. I do think something is wrong with my install of IDEA though (its originally from 2019), as its prompting me for an android SDK so going to do a fresh install and hopefully that resolves it

[empty minnow]

yeah right clicking should absoutely give you a run option

[oblique plume]

i used 2019 for a while and it works fine

[west blade]

yeah its definintely not recognizing the file as a runnable

[oblique plume]

looks like it didnt pick it up as a gradle project

[raw orbit]

Hi, my account was recently compromised, and after changing my password to something that they wouldn't have been able to know, I was compromised by the same people yet again. I did some digging and I found that there is a function on runeline to write credentials to a file, allowing people to access my account without needing my password (seen here: https://github.com/runelite/runelite/wiki/Using-Jagex-Accounts)
I also noticed that the documentation here notes the end sessions button on the jagex website. Does anyone know with absolute certainty if this would expire the token, disallowing the hacker from continuing to access my account?

Alternatively, if this end sessions button does not work, is there any other avenue that I can go to invalidate this token? If not, my account is seemingly permanently and forever compromised.

[final axle]

Did you download something from someone you met at toa?

[raw orbit]

I was just a victim of social engineering. Thought that it was somebody that I could trust and it was not.

no malware or anything was downloaded. I willingly gave my account information to another user

[final axle]

!secure You can ignore the fake clients part but the rest is good advice. I'd check the connected accounts section of your account on the jagex website, some people can link their twitch or whatever and log in to your account using that

[haughty pumice]

You've downloaded a fake client, and your account has been compromised. Remove the fake as soon as possible to minimise further damage.
The following actions should be performed from a secure computer or secure mobile device:

• Change your RuneScape password
• Remove and re-add Authenticator to RuneScape
• Change your RuneScape bank PIN
• Change your email's password
• Add 2FA to your email if you haven't got it enabled
• Check for any linked accounts by accessing the account settings page (https://www.runescape.com/account_settings)

Some fake clients also install malware, only a fresh install of your operating system can guarantee the total removal of any unwanted software.
You might also want to change any email password if you reused the same as your RuneScape account password.

Once your computer is secure, you should download RuneLite from the link available at the #welcome channel.

[final axle]

Oh it already says to check that

[raw orbit]

Thank you for the advice. I've done all of these steps besides removing my 2FA and re-adding it, which I will do. Unfortunately however, this method which I have mentioned bypasses the requirements of any of this and logs directly into my account. No matter how many times I change my password, email, 2fa, etc, they have direct access to my account through an access token.

[strong anchor]

what is going on? ive done a full re-install. reset everything i could think of. what is going onnnn????

[haughty pumice]

@strong anchor Graphical artifacts? Try disabling hardware acceleration: https://github.com/runelite/runelite/wiki/Disable-Hardware-Acceleration

[strong anchor]

been doing this on and off last week. All drivers are updated so idkk

[stone parcel]

Do you have nvidia HDR enabled?

[strong anchor]

let me check,

[stone parcel]

or the hw thing would solve that too.

[leaden trail]

Ending sessions will invalidate the token they have

[leaden trail]

Nah this is the hdr thing not hwaccel

[stone parcel]

Dang.

[raw orbit]

That is good news. Do you happen to have documentation of this process or confirmation that this works in any way? The only reason that I ask is because this is a serious issue for my account, and if I re-build just to be stolen from again, there's just no point. I would love to have some sort of confirmation on the backend or somebody with experience to confirm that this is the case. Sorry to ask for further assistance with this issue past my initial question.

[gilded kayak]

it's Jagex so we can't give you that

we have 0 access to the Jagex backend

[leaden trail]

^

But

[austere grove]

anyone else find initializing the development setup cumbersome? or do things just work smoothly as read in the readme?

[leaden trail]

People having their credentials file stolen is basically exactly why Jagex added the end sessions thing

[gilded kayak]

things just work afaik

[leaden trail]

Follow the guide literally and make sure not to miss any steps

I run through it as if I have zero knowledge every couple of months

Just to make sure that nothing is missing

[strong anchor]

omg this worked

[raw orbit]

Thank you all for your time. I'll open a ticket with Jagex just for my own superstition. I'm being more anal than I have to be over this, but I just don't want to be stolen from.... again

[gilded kayak]

i've got a question

oh wait nvm

i thought about it

[raw orbit]

I'm happy to be transparent about anything to assist others with not having the same experience as myself. Feel free to ask

[final axle]

Trust no one

Except us I guess

[leaden trail]

I dunno that Dura person is a total potato

[raw orbit]

here's some account gore for those interested lol

not the biggest loss. but still pretty catastrophic

[final axle]

iron?

[raw orbit]

thankfully not. I'd give up

[final axle]

at least they left untradables, especially the infernal. fwiw since you have void if you can rebuild back up to being able to afford one synapse for a scobo you could probably go do delves to rebuild maybe?

[raw orbit]

Yeah, im in CG for the first bit of gear atm

[final axle]

cg also very good rebuild place

[leaden trail]

Hey at least they didn't disassemble your slayer helm for the black mask and feros for the leather

[final axle]

time to start a rebuild youtube series

crystal legs also 12m value

[raw orbit]

yeah they were in weirdly a large rush the second time around

didn't get a lot of my stuff

[neon basin]

about a week or so or more, GPU (experimental) started crashing the game immediately upon being turned on, i am aware it's experimental and everything but is this common?

[crystal tree]

is there a way to nuke rainbow rave from my client? i just installed it to try it out but even after uninstalling it i sometimes get the mouse trail and the destination tile animations so i have to reinstall the plugin and disable the options even though the plugin is off

[round jacinth]

no but also it's expiremental so you get what you got while Adam works on it

[round jacinth]

restarted client after removing it?

[crystal tree]

yup

ive had the issue for more then a week

its intermittent

[round jacinth]

sounds like you didn't actually remove it

[fair flame]

any1 have a fix to this? I did all the troubleshooting steps (allowed it into my firewall, have no antivirus running etc)

[glass rivet]

Does anyone know what this is about? just started

[gilded kayak]

INTERNET

try using your phone as a hotspot just for starting the client

u can stop after it's open

[fair flame]

i guess i had an instance of my old anti-virus running.. closing it fixed the issue lmao.

[glass rivet]

would it be due to my alteration of host files for another program (tarkov)?

[crystal tree]

i uninstalled the plugin, closed runelite, started runelite, login to my account, and i have the mouse trails and tile marker. i had to INSTALL the plugin from plugin hub and then disable the options EVEN with the plugin off

but then i restarted again and the issue didnt retrun this time

so as i said, intermittent

[gilded kayak]

it would be due to having your connection timeout, while trying to access the bootstrap on static.runelite.net

[glass rivet]

hmmmmm thats whats odd tho, id this seem to be the only program running into that issue?

[gilded kayak]

thats why i immediately suggested an internet-based workaround, using your mobile data for 10 seconds to start the client

u didn't try every program in the world so thats not really useful

sometimes u can't connect to certain websites, today it's ours

tomorrow it wont be

(probably)

[brisk lynx]

What's the best Discord channel for me to ask if my Plug-in idea is appropriate or not? (A Developer Plug-in where you can enter in an NPC ID, and then the plug-in will show the Animation ID of that NPC in real time in the chat)

[haughty pumice]

Some specific features that RuneLite can't currently accept: https://github.com/runelite/runelite/wiki/Rejected-or-Rolled-Back-Features

[solid mesa]

ID based plugins are no longer allowed

[brisk lynx]

Oh snap. Thanks for the link! I'm curious why

[solid mesa]

Potential for abuse

[brisk lynx]

Ah, gotcha. Thank you a bunch for explaining 😁! That saved me a bunch of coding just to have it rejected later XD

[low cosmos]

Hello, I recently switched to a 1440p monitor and am finding the mouse movement in OSRS very slow compared to 1080p. I have scaled the UI/used Stretch mode plugin to adapt the interfaces but the mouse movement is still drastically slower than playing on 1080p.

got any solutions?

[sly plaza]

Hey guys been trying to play the game, few months ago I was playing perfectly fine. Now I start up the game and it isntantly closes. I tried resetting computer, uninstalling and reinstalling and doesnt help. I have an ARM bbuild (🥹)

[charred wind]

your monitor is now roughly twice the size of 1080p, you have more distance to cover with your mouse

if you're saying the game is slower or has lower fps, that is something someone could do

[haughty pumice]

@sly plaza To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[leaden trail]

Post your logs and I can look

[low cosmos]

Anyway to make the mouse pointer behave differently inside an active window? like faster or something?

[solid mesa]

You can change your DPI in your mouse settings

[low cosmos]

Thanks will look it up

[sly plaza]

Could it be that I have the wise old man plug in?

Nope tried removing.

Figured it out, it was clashing with me activating GPU

@leaden trail thanks 🙂

[west mirage]

any ideas? just started happening, tried all the classic troubleshooting

[pearl robin]

hi, I was wondering how to make the scaling for runelite menu bigger? it's tiny. i got the in game menu to look fine

[haughty pumice]

https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[solid mesa]

Change the scale option

[solid mesa]

You have some sort of network issue. Can try a phone hotspot

[west mirage]

hmm

[plain pond]

i've also been getting the same issue. using mac.

[pearl robin]

these launch options don't seem to work for me. i'm using the bolt launcher to run runelite, any ideas for that?

[solid mesa]

It's in the bolt options somewhere

[pearl robin]

I tried it in the RuneLite launch commands but it doesn't seem to load when i try that (inside of bolt launcher)

[solid mesa]

I believe it's some UI in Bolt but I don't use it so I can't tell you where

[plain pond]

did the same troubleshooting as well. no luck. also not the only one, there's a thread on reddit too started happening like 30-40 mins ago

[solid mesa]

Does this load in your web browser? https://static.runelite.net/bootstrap.json

[plain pond]

yes

[solid mesa]

You may have some sort of firewall or antivirus blocking runelite then

[west mirage]

Just tried my phone hotspot. same error

crazy because it was JUST working lol

[plain pond]

no firewall or antivirus enabled or anything changed. nothing was updated. been using runelite on this mac for years

and ya i was playing a few hours ago

sometimes the game will launch but will just stay trying to connect to a world

[leaden trail]

Where in the world are the two of you located?

Might just be an ISP issue or something

[west mirage]

Texas

[plain pond]

yep

Texas

too lol

[west mirage]

oh lol

[leaden trail]

I bet you two have the same ISP probably

[grave dove]

Why this happening

[west mirage]

spectrum

[grave dove]

Got spectrum Texas

[plain pond]

spectrum 😄

[west mirage]

[grave dove]

damn spectrum hate this shit internet so much i swear

[leaden trail]

Unfortunately the solution is probably just to wait it out

[pure geode]

just came here to ask the same thing

[leaden trail]

We see this sort of thing from time to time and usually it resolves itself within a few hours

Do you also have spectrum and live in Texas?

[pure geode]

yes

[pearl robin]

can't seem to find an option inside of the bolt-launcher other than this, cant find a command that works though

[west mirage]

happy to know im not alone in this

[leaden trail]

--configure probably

[grim nova]

texas spectrum reporting in boyzzz

[pearl robin]

nope. will try find an alternative to scale it ig

[pearl robin]

update; running bolt-launcher with GDK_SCALE=2 fixed this issue

[kindred flint]

came to see if it was just me lol i miss verizon fios, texas spectrum sucks

[tribal sierra]

ya!! texas spectrum sucks, they pay me too good lmao

[acoustic ibex]

anyones client working yet? texas spectrum here and im still down

[tribal sierra]

@acoustic ibex it just loaded for me finally

[acoustic ibex]

it worked!

[pure geode]

mine is still down

for the bootstrap error

[glass rivet]

hard reseting my modem with a paperclip did the trick

[glass rivet]

Do keep in mind this will reset your network name and password to the default listed on the device.

[split adder]

FIX RUNELITE PLZ

[solid mesa]

Do you have spectrum and live in texas?

[split adder]

u not doxxing me brother

[solid mesa]

Well can you clarify what is wrong with runelite?

[split adder]

jk it's spectrum

FUCK

[empty minnow]

yeah same issue for me 😭

[karmic pewter]

Ahh, well got my answer for the bootstrap issue. Spectrum better start paying me fore all these issues they have. im not getting fucked for free.

[empty minnow]

oh its magically working now

[tribal sierra]

ya go ahead and take the 14 cents for the "minutes" youve been down

[formal gate]

The runelite plugin can keep the window always on top but can it prevent the window from being moved? Right now I use a script to position the window incase I accidentally move it

[hollow olive]

https://runelite.net/plugin-hub/show/client-resizer

lock window size is a runelite default setting though

[formal gate]

Oh yeah

I mean moving the window

[lethal ridge]

Hello I'm wondering how I can move the skill calculator for iron ore on my screen so I don't have to click it all the time, any tips/

[solid mesa]

You can't, skill calc is sidebar only

[lethal ridge]

damn, okay thanks

[upbeat steeple]

Hey can anyone help me out? I keep getting "There was a fatal error starting RL" Message:Connection Timed Out: Connection

already tried allowing it through my firewall

nvm just scrolled up

Also Texas Spectrum

[gusty gate]

lmao

@upbeat steeple same boat, whats the fix?

[solid mesa]

Can try restarting your router. Otherwise wait for spectrum to fix it. VPN might help if you have one

[gusty gate]

okay dope

what happened with spectrum?

[solid mesa]

🤷‍♂️ guess they broke their routing to some AS or something

[gusty gate]

i dont understand, did someone at spectrum turn my runescape off? everything else seems to work fine

im never gunna beat runescape now

[solid mesa]

Yep, spectrum turned off the runelite light switch

[naive stratus]

im having same issue spectrum td

tx*

[solid nest]

Hi all, Is anyone able to help me out as I am unable to get RL to launch.

Have tried reinstalling jagex launcher and the runelite client twice. Restarted PC and done GPu driver updates. From some basic googling seems it could be CPU related but it just randomly stopped working a couple of days ago. Any suggestions and thanks. Also updated Java. Have attached error log,

[crisp dune]

looks like a gpu-related crash, given that it's d3d that's the issue

[next tapir]

Hello, i believe i refreshed windows last year, and now i can't seem to login to my old runelite account. ( can only login with google account?) it still shows some of my loot tracker, but i lost all my plugins. did they get lost on my old pc system? any way to recover all screenshots and stuff and plugins i had before? using cloud sync on profile didnt work either.

[leaden trail]

Were you cloud syncing the profile on the old system?

Screenshots are gone if you didn't copy them manually

[sour zenith]

Ehm, why am I blocked?

[leaden trail]

Is it giving you a specific code?

[sour zenith]

code? 403?

[oblique plume]

is that at the base url

or are you using some api you cant use

[sour zenith]

i printed the ping url, and tried to access it from browser

[oblique plume]

yea that should probably block you

[leaden trail]

Are you having actual client issues?

[sour zenith]

Just wondering why ping is unsuccessful in runelite

[oblique plume]

typically thats at the router level

[sour zenith]

my router? but i can access the base url just fine

[leaden trail]

That's not the same as your router just dropping pings

[next tapir]

Not sure, it’s been nearly 2 years I can’t remember

[leaden trail]

If it didn't show up when you logged into the client that's probably a no

[leaden trail]

What if you ping that URL in CMD?

[oblique plume]

Should ask what the url is

[sour zenith]

Can I paste it here? it has a "session" parameter

[leaden trail]

Also a good point

Is there a RuneLite "ping" even? I can't think of one but I'm not quite awake

[sour zenith]

SessionClient.java there's ping

[leaden trail]

Just DM it to the RuneLite bot I guess

[oblique plume]

i dont think session does pings

[west mirage]

still down...I HATE you Texas spectrum!!!

[leaden trail]

Do you just mean that world hopper isn't showing ping?

[oblique plume]

and also i would expect session to not work unless youre the actual client

[sour zenith]

actual client?

[oblique plume]

your browser isnt runelite

[leaden trail]

It's easier if you tell us the actual problem you're trying to solve up front rather than just trying to troubleshoot yourself and then asking about why weird troubleshooting steps don't do what you expect

[sour zenith]

true, but runelite throws exception as well

[leaden trail]

What exception and when?

[leaden trail]

.

[sour zenith]

World hopper shows ping.

I have a bunch of ping exceptions in runelite logs

2025-08-23 14:13:37 EEST [pool-2-thread-1] WARN  n.r.client.ClientSessionManager - Resetting session
java.io.IOException: Unsuccessful ping
    at net.runelite.client.SessionClient.ping(SessionClient.java:98)
    at net.runelite.client.ClientSessionManager.ping(ClientSessionManager.java:130)
    at net.runelite.client.util.RunnableExceptionLogger.run(RunnableExceptionLogger.java:41)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
    at java.base/java.util.concurrent.FutureTask.runAndReset(FutureTask.java:305)
    at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:305)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)

[leaden trail]

Can you post your logs?

Like the full files

[leaden trail]

This channel is for release client support

[next tapir]

Also, if I did log in to my correct account, screenshots and plugin etc will be wasted no matter what? Otherwise I stop trying and just accept it and try to make it as good as it was.

[leaden trail]

If you were cloud syncing your profile you'll have your plugins/settings saved but the screenshots are gone unless you still have access to the old computer

[next tapir]

Thanks a lot, so without cloud sync the plugin and settings are gone anyways?

[leaden trail]

If you weren't cloud syncing the profile that's correct

[celest cobalt]

my f1 key is not working properly in the runelite client - might be due to a plugin, but i cannot locate the issue. any suggestions? Key remapping is off, all other f keys work fine and if i hold alt the f1 key works as it should.

[leaden trail]

Download debug helper from the hub, click the green bug it adds to the sidebar and there's an option to show key binds

[celest cobalt]

thanks! this helpmed me solve it 😄 - f1 was binded to party pings

[deep gate]

help

[haughty pumice]

@normal bay To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[twin vault]

How exactly does xBR work with the GPU plugin? Why on fixed mode does it make it super crisp but on resizable it' ugly as hell?

[slim wagon]

lmao samee

what is going on with this thing today

[slim wagon]

i dont understand how internet provider affects runelite specifically

[leaden trail]

Not all servers are in the same place. There's an issue somewhere between you and the RuneLite servers but your traffic to, say, discord, goes somewhere else and so is routed differently, so that traffic doesn't encounter whatever the issue is

[leaden trail]

You probably need to use integer scaling

[round jacinth]

xbr needs screen real estate to work with

try the other rendering options too

[west mirage]

so I connected to my phones hotspot and logged in (no problem) then turned it off and swapped back to spectrum. Been working fine for the past 1hr

[gleaming wave]

Did you swap wifi while logged in? Or do you use lan? When i try and switch after logging in i get taken back to login screen

[west mirage]

uhh I had ethernet in and phone hotspot connected. Turned off hotspot on my phone once in game and computer just swapped over. Hope it helps 😅 not too great at this lol @gleaming wave

[gleaming wave]

gotcha thanks

[slim wagon]

lol its working on one computer but not the other

wild

[soft agate]

@west mirage lol was having the same issue and did exactly what you did and it worked thanks

[west mirage]

yay happy it worked 😊

[slim wagon]

if ur from texas follow @west mirage's advice and use your phone hotspot to log in

[celest cobalt]

wait what? its not my internet

[gilded kayak]

are you in texas

[celest cobalt]

no

[gilded kayak]

then obviously its not the same issue

thats why they said "if ur from texas"

if someone said "if you're from texas" and I wasn't, i would understand that they aren't talking about my issue

now

the jagex launcher basically gives no useful information

does runelite still open, if you do it from the shortcut (runelite.exe)

if no, run the runelite installer over your current runelite, link to the website is in #welcome

if yes, not sure

[celest cobalt]

ye it does

went with the good ol' reinstall and problem is gone

[gilded kayak]

dats heat

[naive stratus]

man this loging shit is so annoying

i doubt they will even fix it

[worthy bane]

Hey all - I have a question regarding HD117 and AMD GPUs that seems to be a common issue. Some areas like fossil island and varlamore make my AMD 7800 XT use 100% of the GPU for pretty much no reason whatsoever. I have seen other people on reddit with 6000 series revert back to 22.5.1 drivers which fixed the issue. However since I have a 7000 series I can't backdate that far.

The issue started popping up since a recent Windows 11 and AMD driver update. Previously I was on AMD 24.12.1 and had no issues with any game, include HD117 on runelite, I could even play multiple characters using HD117 at the same time without maxing anything, but rolling back didn't fix the issue whatsoever.

Any known fixes out there?

[haughty pumice]

Visit 117's HD plugin discord (https://discord.com/invite/U4p6ChjgSE) for support, issues & feedback

[rough ocean]

Hi... Sometimes when Akha use her spear on the floor, my runelite looks broken.

And only fix when I restart... I delete the game, and install again but the problem is the same... Only with Akha on Tombs of Amascut when she hit the floor and start her specials attacks.

[solid mesa]

Are you using the GPU plugin? Adam believes it to be a Jagex issue.

One preson said changing their drivers fixed it, one person said turning off the camera plugin fixed it, and everyone else hasn't replied

[rancid oyster]

Good day, i cant no play game for error BEX64

[solid mesa]

Can you post a screenshot?

[rough ocean]

No... No GPU plugin.

[gilded kayak]

try using it

[solid mesa]

I think turning GPU on should fix it

[gilded kayak]

the GPU plugin bypasses a few of the game bugs from the last major update

[rough ocean]

One friend tell me low details... I turn ON and OFF... But continue the problem... Only happens with Akha when hit the floor with her spear.

[gilded kayak]

cuz magic

[solid mesa]

Is this windows XP? I don't think that's supported

[rancid oyster]

@solid mesa no is Windows 7 ultimate

[final axle]

I don't believe windows 7 is supported anymore

[gilded kayak]

u'd need an older launcher version if it is

[rancid oyster]

You has versión old?

[gilded kayak]

https://github.com/runelite/launcher/releases/download/2.4.0/RuneLiteSetup.exe try this one ig

[rancid oyster]

Thanks

[rough ocean]

So... Where can I report this problem?... Only happens in ToA with Akha when she hit the floor with the spear... I have low detail off... No use GPU... I uninstall and install again the game but continue happens...

I wanna report this to get solution and continue making toa... Thx.

[gilded kayak]

in-game

and use GPU to continue doing ToA

like cooper and I already said

Adam thinks its a jagex bug

[rancid oyster]

Thank You very mucho bro, i can play OSRS aaaaaaaah thanks x1000

[rough ocean]

The problem is when I use GPU the game got 8 FPS

[gilded kayak]

try turning compute shaders off

the relevant GPU "fix" should still work without that

[rough ocean]

And... Where is "compute shaders" haha... Inside runelite ¿?

[solid mesa]

In GPU settings

[rough ocean]

Thank you... Now, let's check on ToA.

[lost cliff]

Hey guys I really need some help. I'm having some really weird issues with runelite that I just can't figure out. For whatever reason when I'm on runelite if I try to hop worlds I get booted from the game and get a "Failed to login" error. When I try to log back in i have to change my world like 5 different times before I can get back into the game. I have also just randomly disconnected with the same error. It doesnt seem to happen when I'm on the official client but I need runelite. I tried completely wiping runelite from my computer and reinstalling it, nothing. I even booted up my laptop and I'm having the same issue, so it seems like its not something on my side but no one I've talked to is experiencing this. I just started a brand new gim last night and it sucks cuz I'm missing out on all the fun with the group because of this. If anyone can offer any ideas that maybe I hadn't thought of yet I'd really appreciate it.

It actually might have just fixed itself. I restarted the client for the 50th time and when i reoppened it this time it lingered on the "downloading bootstrap" portion of the start up and now i can hop worlds? idk if its really fixed or not, just waiting for it to break again

[rough ocean]

@gilded kayak @solid mesa thank you so much... I think is work because I test 2 times and the graphics don't get broken

[calm garnet]

anone know why i wouldnt be able to see other people talk

or see their overheads

or hp

[solid mesa]

Entity hider?

[gilded kayak]

entity hider is probably on

[hollow olive]

200wpm typers here

[solid mesa]

Sounds like your internet connection is just being flakey

[coral iron]

Random just start getting this & unable to start up runelite. Tried reinstalling both the launcher & runelite as well as allowing access through firewell. Any other suggestions?

[gilded kayak]

are u in texas

[coral iron]

Yep

[gilded kayak]

spectrum sucks

[solid mesa]

Spectrum has been having issues since yesterday

You can try a vpn or mobile hotspot

[coral iron]

Ok thanks, glad it's not just me, yea also noticed issues hopping worlds yesterday

[compact mantle]

yeah its me too @coral iron went looking for this answer :/

Edit: got past it with a VPN like coop suggested

[silver bane]

this is happening to me too, i have spectrum, and previously, been told that at&t isn't better, so these are my only options haha

[torpid burrow]

same with spectrum

[silver bane]

is this really a spectrum issue though? i can sign in just fine on mobile without mobile data/vpn

i just can't even load up runelite

[solid mesa]

Well if it doesn't work on spectrum and works on mobile it sounds like a spectrum problem

Spectrum is having issues connecting to runelite, not to jagex

You should be able to play official client on desktop just fine

[silver bane]

but once i have runelite launched, switching worlds/logging in, the problem still persists sometimes

i never knew that even after launching runelite, the login servers are connected to runelite?

unless theres an actual spectrum problem with runescape servers

and not just runelite

[gilded kayak]

probably

all we can tell you is every single person with this type of issue, since yesterday, lives in texas and has spectrum

[silver bane]

this started happening yesterday, when i was switching worlds, i get the failed login at random times

[gilded kayak]

whoever's issue it is, it aint ours

[solid mesa]

Yep, people started reporting it last night

It's been a spectrum issue nearly 24 hours

[silver bane]

so it's best if i contact jagex then?

[leaden trail]

No

[solid mesa]

No, contact spectrum

[silver bane]

what would i even tell them

[solid mesa]

That their network isn't routing all traffic

[torpid burrow]

i fixed the issue by adding runelite to my firewall exceptions

[leaden trail]

Realistically you can probably just wait a day or two and usually these sorts of things go away on their own

[leaden trail]

Then your issue is not the same issue

[silver bane]

@torpid burrow that can just be a concidence, because sometimes it works, sometimes it doesn't

[torpid burrow]

it was though i have spectrum and live in texas and it wouldnt work at all until i did that

[silver bane]

like right now, i'm in the game just fine, but switching worlds can fail

[leaden trail]

Generally this sort of thing doesn't fail 100% of the time

[silver bane]

luckily it's just a login issue, once you're in-game, it works all perfect

[leaden trail]

If the firewall was actually the root cause it would typically manifest a bit differently

[silver bane]

thanks for confirming that it's my poo spectrum 😭

[west mirage]

darn you Texas spectrum 😡

[torpid burrow]

anyone reported it yet to them?

[gilded kayak]

some guy said he was getting his money back (the $0.14 worth of internet) but who knows

[plain rose]

Heya, ive just installed RuneLite the other day on my new Fedora 42 installation, im seeing these "artifcats" / not properly rendered checkboxes/scrollbars and such in RuneLite. Would anyone have an idea of what could be the cause?

I first thought it had to do with the Bolt installation and tried manually disabling Hardware Acceleration but the problem still persists when i tried downloading the RuneLite AppImage from the website.

[unkempt compass]

Is dink broken? it hasn't been sending my pvp loot chest pics to discord since the update on wednesday.

[thick panther]

no

[empty minnow]

I beleive the pvp chest loot interface changed so anything relying on that loot is broken

like loot tracker doesnt work for that either rn afaik

[silver bane]

does this spectrum routing issue cause general ping spikes?

or is it just(can be) another problem

[solid mesa]

Ping multiple endpoints and see what happens. If we don't have spectrum it's hard to say

[silver bane]

i rebooted the modem and router, and the issue is still occuring, even wired, so i think giving spectrum a call is the right way to go

thanks for the support guys ❤️

[obtuse hemlock]

2/3 of my accounts load up fine but one gives me a fatal error pop up.

[kindred flint]

I've had this done for awhile and I still have the issue occuring. Could have just been a coincidence because if I try a bunch of times runelite will just eventually open. The issue is on spectrums backend, it's not with your router/modem/local network.

[torn sphinx]

Can anyone help me with downloading the runelite client? as i'm trying to download and open the setup, i keep getting this message

[gilded kayak]

well what version of windows are you on

[torn sphinx]

should be 11

[gilded kayak]

then u probably have an arm processor

[torn sphinx]

runelite isnt compatible?

[gilded kayak]

u need the arm version, hover the down arrow

at least i think

on the website where u downloaded it from

[torn sphinx]

oh, on the website

gotcha

you're a real one, thanks!

[odd island]

not sure what happened, was playing just fine last night, now cant get open the client, wont get past fetching bootstrap. I added an exception in the firewall for runelite(never needed to before)and still will not go past fetching bootstrap. can i get a little help?

[oblique plume]

Classic Texas spectrum

[odd island]

lol well you aint wrong

got a resolve for this?

[obtuse hemlock]

same problem going on for me right now but only for 1 account. both my 2 other accounts open up fine.

i just got mine to open just trying over and over.

[odd island]

yeaaa ive been trying that for about an hour now and it still refuses to fetch bootstrap. ive tried everything i feel like.

[oblique plume]

Tether from phone

Or vpn

[torpid burrow]

i contacted spectrum and they said its not possible that its on their end. but they prob dont even know. but vpn works so im just going to use that

[stone parcel]

Not possible?! 😮

[gilded kayak]

yeah i wouldn't expect literally anyone you talk to on the phone, to have ANY idea

about anything that isn't on their script

[odd island]

so multiple people dealing with issue?

[gilded kayak]

yes dozens of people in texas, with spectrum, since yesterday

[torpid burrow]

yeah everyone in texas with spectrum is effected

[odd island]

thats wild didnt know that.

[solid mesa]

Search this discord for spectrum and you’ll see

[torpid burrow]

but go to microsoft store theres a free vpn you can use to play for now

called x-vpn

[sharp moss]

only on one of my four accounts (iron if relevant), broken html spams my chatbox every few minutes. I assume this is a plugin issue but I can't figure out which one

[haughty pumice]

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[sharp moss]

ah ok no worries

[solid mesa]

Barb assault PBs

[sharp moss]

tysm

i was really dreading figuring that out lol

[south echo]

@obtuse hemlock

[pallid karma]

is it safe to share runelite plugin profiles with a friend?

[round jacinth]

Yes but it’s not recommended as you’ll give them settings they have no clue how they’re set and you’ve signed up to perma help them figure out the choices you made

It’s better for them to change stuff themselves

[solid mesa]

If you have discord webhooks in any of your plugin configs you'd be allowing your friend to also post in those discord channels

[pallid karma]

Thanks for the info, he lost his plugin profile so he's just needing something similar, appreciate the response

I guess I could remove the webhooks right and then send it to him

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[stone parcel]

Maybe that would be useful for them.

[pallid karma]

I actually did the same thing a couple years back, I've been through the whole cloud sync/log in to runelite with him

[stone parcel]

The local files are generally most useful imo, but alright.

[pallid karma]

He reset his computer so he doesn't have access to any old files sadly

ty anyway though

[stone parcel]

Ahhh, dang. Depending on the type of "reset" there might be a windows.old folder in the C: drive. But it doesn't sound hopeful.

[pallid karma]

he said he did a full bios reset and he tried using a software to recover old files but he said he couldn't get hold of any useful files

[odd island]

just got off the phone with spectrum, they told me the same as what ive read, def not on their end. i asked if there was any gaming sites they support that are now having issues, he said no. So i guess im going to cross my fingers and hope it fixes itself on update day or something

💔

[leaden trail]

Spectrum support is probably not going to be helpful

[final axle]

ISPs never want to admit it's their fault

[kindred flint]

spectrum support reads off a script you would need to speak to a tier 2 at minimum but ideally a tier 3

[leaden trail]

I had my ISP spend over a week arguing with me about how my lack of Internet was a router issue when the line had come down from my house in a storm

[kindred flint]

if the rl team hasn't detected any issues on their end, it's 100% spectrum considering we all live in texas and have spectrum. haven't seen anyone else with the issue

[final axle]

I had an issue where my internet would cut out every hour on the hour and they replaced my router like 3 times and every time I said it's gotta be on their end. Turns out they gave me a follow-up call after the third one and said "oops actually it was on our end and you should be good now"

[oblique plume]

You could maybe get a tracert and show them its dropping in their stuff

[odd island]

so ive seen this has happened in the past too, im guessing it fixed itself over time in the past?

[solid mesa]

It happens with other ISPs too and it usually fixes itself over time

[oblique plume]

Its typically less than a day

The longest we had was some Canada one

It would come and go for a couple weeks for multiple hours at a time

Then eventually stopped

[west mirage]

⚰️

[odd island]

le sigh....ok i guess ill go outside.

[brazen trail]

having this issue but im not using an nvidia gpu, instead amd integrated graphics

https://github.com/runelite/runelite/issues/16496

[leaden trail]

It's still probably a driver issue

[thin palm]

where would I find in the logs where the connection is dropping? I'm referring back to the texas folks using spectrum having issues

[solid mesa]

You can probably run tracert static.runelite.net in a terminal and send them the output (assuming the person you're talking to knows what it means)

[sharp nebula]

is there any way to make the text or ui of runelite itself (not the osrs) ui bigger?

[haughty pumice]

https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[gilded kayak]

we have a scale param in there, set it to 1.5 or 2.0 or whatever

[sharp nebula]

that did t he trick! thank you

[old osprey]

is runelite still not able to be used through jagex launcher?

[solid mesa]

It works with the jagex launcher

[slim wagon]

it works sometimes for me

[old osprey]

i have to run it as an admin on my pc in order for it to work for me

[solid mesa]

You need to be an admin to install the jagex launcher. But you shouldn't be launching the launcher or runelite as an admin

[old osprey]

it wouldnt load for me at all and now having trouble logining in

[solid mesa]

Make sure neither are set to launch as an admin or it can cause authentication issues

[kindred flint]

are you by chance in texas and a spectrum customer

[old osprey]

nope still having issues

reinstalled it and still nothing. Updated my drivers and no help with that

[kindred flint]

@old osprey

[old osprey]

i am

is it serious still that?

[empty minnow]

Yup

[kindred flint]

yea lol i just had to hit log in like 6 times to get into a world

[old osprey]

bro WHY IS THIS A THING????

[limber solar]

thats if i can connect to a server to update the bootstrap rip 💀

[torpid burrow]

use vpn

[lusty field]

I am having a weird situation happen where some of my loot trackers are getting forgotton. I can find the correct values in my $rsprofile--1, and the rsprofile there (i.e loottracker.rsprofile._OkT_IRR ) seems to line up with the default rsprofile for the Runelite Profile I have active (i.e. Primary).

So... how could these things become disjointed? I'm pretty sure a simple find and replace of some rsprofile keys will likely fix this, but does anyone have any insights?

(If I should move this to #development let me know, but didn't seem feature related)

[round jacinth]

loot trackers/farm timers are not with a specific profile, they're tied to the account not a profile

and you do not want to manually edit these files

[lusty field]

So how could they get reset or forgotten?

[round jacinth]

they're likely not lost at all or forgotten

if you killed a goblin 1000 days ago and then another today, the first kc isnt lost its just not loaded until you reload the client

the kc ought to say 2

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-loot-tracker-data-is-gone

[round jacinth]

and getting #support is here, you'd go to #development if you want to develop

loot tracker does not perma hold all kc data in its side bar forever

its not the best spot for it, the website will contain that data

it will retrieve the legacy data and stich it on a reload afaik

(the goblin example)

[lusty field]

Got it. Is there a possibilty that loot entities could be renamed?

[round jacinth]

no

[lusty field]

for example, it seems at some point "Corrupted Gauntlet" changed to "Corrupted Hunleff"

[round jacinth]

when we started to use jagex supplied server loot events

they had some changes

correct yeah

[lusty field]

That would do it

[round jacinth]

it just is what it is

[lusty field]

so those original ones are "lost" then

[round jacinth]

no, they'd be on the site

[lusty field]

The site
Sorry, which site are you referring to?

[round jacinth]

https://runelite.net/account/loot-tracker

[lusty field]

read my mind

[round jacinth]

if you're signed in

i haven't killed a mourner in god knows when but i see i got the outfit on the site

i doubt that record loads when i check side panel

[lusty field]

Hmmmm am I missing something about how the search works?

[round jacinth]

unfortunately i think the search at the top is for items

its not for boss

[lusty field]

lol you do seem to read my mind

ahhhhh that will do it

site vs sidebar

No way to merge these huh?

[round jacinth]

correct

although

in the link i sent you eaelier

sometimes people see issues because the site shows 2 profiles under the same rsn

which is often how people lose loot

but those wont be merged because they're different names

[lusty field]

Balls, no merge is unfortuante. Well thank you, learned a ton in these last 5 minutes! Greatly appreciate the insights.

[round jacinth]

jagex can tell the diff between a cg loot chest vs normal chest

we couldn't

serverloot can tell us

its why generically it was just gauntlet

¯_(ツ)_/¯

i thought you were blurring your numbers

why is your text so fucky

[lusty field]

Oh I think the site isn't playing well with the Darkreader extension

there we go

[round jacinth]

oh perhaps

i think i gave up on darkreader

[lusty field]

Great on site that aren't already in dark mode. Gets super fucky with ones that are

[round jacinth]

hope you're back at cg for the love of the game cause 2 enhanced weapons would mean i'd never return xd

gl with grind but at least you know where to see loot 🙂

[lusty field]

Yeah was coaching a friend a little

[violet frost]

Is there any reason the screenshot plugin would not trigger when my friend got 99 strength earlier today? It did trigger successfully upon getting 99 farming today for him. He has the plugin enabled and Screenshot levels is checked. He is on Windows 10. He checked under the levels folder and can see the screenshot from farming 99 but not strength 99.

Let me know if any details are needed I can get them

[crisp dune]

Do they have level up dialogs enabled?

[solid mesa]

If combat interrupts the level up message it prevents a screenshot from happening

[violet frost]

Is this the setting in OSRS settings and not runelite? He was fighting Cerb

[crisp dune]

yes

[solid mesa]

If it took a picture of 99 farming they have it enabled. It's most likely combat just interrupted the message

[violet frost]

Got it - they have the level up dialog set to have them appear

[mighty fox]

anybody ever had an issue with 117HD wont let me turn it on?

[solid mesa]

You can check your logs, usually driver related

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[mighty fox]

cheers for that

the logs says Unable to allocate 128 MiB as a single chunk and ERROR rs117.hd.model.ModelPusher - Error while initializing model cache. Stopping the plugin...

[haughty pumice]

Visit 117's HD plugin discord (https://discord.com/invite/U4p6ChjgSE) for support, issues & feedback

[chilly hill]

anyone been having "fatal errors" loading jagex recently?

[solid mesa]

Can you post a picture?

[wanton patio]

Been getting this message 90% of the time when I try loading runelite the past few days. The other 10% of the time it loads just fine and then I can play with no issues but idk how to fix it

[final axle]

texas, spectrum?

[wanton patio]

yes and yes

[final axle]

yeah it's been an issue the last few days

[wanton patio]

annoying but thank you, glad to know its nothing on my end at least

[simple gull]

anybody seen this before? worked fine yesterday

im able to start official client without a crash

[haughty pumice]

run this command in cmd, then show us the displayed output through a screenshot.

"%localappdata%\runelite\runelite.exe" -c -v --console -- --debug

[mossy swan]

reinstall runelite

something has corrupted the installation

[simple gull]

cool thx

[mossy swan]

probably you had electricity cut out or you forcefully shut down your pc

[simple gull]

ok sick it is working now, tyvm ❤️

[delicate pivot]

hi hello i am having Loading - please wait. freeze on my main, and yes I am trying safe mode rn too

i tried official client and it works fine though

[haughty pumice]

@delicate pivot Please refer to this flowchart for further troubleshooting.

[delicate pivot]

when i tried making video it decided to go black screen instead

[sand knoll]

does idle notifier just not work for fletching moonlight antler bolts?

[round jacinth]

it might not have the animation ID put into the list of animations that when stopped call for the alert to happen.

#suggestions you can report it on the github as an issue

[scarlet bramble]

I have a question. I just enabled cloud sync, it all works fine. The only thing is, the total kills and loot of the kills I did on my laptop is shown. (so content i did on two different devices won't merge, only laptop shows up). Content i did on only PC is shown fully, and content i did on laptop also shows fully). Is there a solution for this? It feels like everything went well, except for the merging part of the same content i did on two different devices.

[leaden trail]

Make sure you're closing your client when you're not actively using it for one

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-loot-tracker-data-is-gone

[leaden trail]

You can follow that but if it's created a duplicate profile then you just have to choose one, they can't be merged

[polar lantern]

Hey all! Can't seem to find information on why doesn't the bow string spool from Vale Totems minigame doesn't show its amount of spools left in an infobox

[leaden trail]

I think there's a plugin for that minigame on the hub if you aren't already using it

If you are, you can right click it in the plugin list, follow the "support" link, and make a suggestion to the authors there

[polar lantern]

I've got that installed yeah, works great, but just doesn't show the amount of bow strings the spool has ^^

[leaden trail]

I'd make the suggestion to the authors then

[polar lantern]

That sounds great! Thanks a lot for the info ❤️

[severe vault]

new player wanting to try out osrs (got recommended to use runelite), trying to login with my jagex account but get the following error
looking at some disc messages i need to launch it via jagex launcher, but im a linux user (arch), and cant seem to get that to work on my system, are there any other ways?

[haughty pumice]

Using Jagex accounts on Linux is not officially supported by Jagex, but there are some third party community guides to make it work https://help.jagex.com/hc/en-gb/articles/13413514881937-Downloading-the-Jagex-Launcher-on-Linux

[gilded kayak]

follow that, download bolt, gg ez

[charred rapids]

hey guys! any idea on how to resolve this? this is the first time i've ever gotten this message. was just using RL the other day; nothing changed since. network is the same, same pc, same settings, etc.

[gilded kayak]

are yuou in texas