#support

1 messages · Page 97 of 1

brave quartz
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I tried re-importing an old saved profile and even that does not load any non-standard plugins

thick panther
brave quartz
#

Correct, even though when i go to the plugin hub it shows them as installed already

mossy owl
#

im having the same issue currently

#

weird thing is i logged into 2 accounts per usual, 1 is fine other is not, both same profiles

thick panther
#

Weird that’s like the 4th person

brave quartz
#

I tried removing quest helper and readding just to see if it made a difference and it doesn't do anything, still doesn't show

gilded kayak
#

both of you do this

brave quartz
#

but standard runelite plugins work fine (EX entity hider)

#

want the logs uploaded here or where?

gilded kayak
#

ye

brave quartz
#

thats from the client log

verbal shuttle
#

same here

gilded kayak
#

that is some lines from the client log yes

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
gilded kayak
#

do this but delete the okhttp folder inside cache

brave quartz
#

deleted it, relaunching now

#

bingo - that fixed it

drifting ember
brave quartz
#

open runelite, right click camera button at top and open screenshots folder, go up one folder level, open "cache" folder, delete "okhttp" folder

verbal shuttle
#

that worked for me too ty!

brave quartz
#

you'll have to close runelite before it lets you delete the okhttp folder tho

gilded kayak
#

or open file explorer and change the bar the top where it probably says Home to %userprofile%/.runelite/cache

brave quartz
#

that's probably easier but was trying to keep it super simple lol

#

and tyvm @gilded kayak

mossy owl
#

worked for me as well ty, any reason why something like that happens?

gilded kayak
#

caching is funny

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it makes things faster 99.9999999999999% of the timne

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and then critically breaks the other whatever %

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i dont wanna hold down 0

mossy owl
#

Lol nice, well thanks you for the assistance

drifting ember
#

i was literally struggling for 4 hours

bronze belfry
#

i just went from 120 fps to 300 cuz of gpu experimental 😹

#

r9 5900x 7900xt

oblique plume
bronze belfry
#

i like 117hd textures tho 😿

gilded kayak
#

just gotta wait for sailing

oblique plume
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Cringe

gilded kayak
#

cuz the point of that plugin is for sailing changes

oblique plume
#

Dunno how hard it will be to port 117hd to experimental gpu

gilded kayak
#

mmm good point

oblique plume
#

But afaik they would have to with sailing

gilded kayak
#

i assume hooder has at least looked at it by now

bronze belfry
#

whats the reason that 117hd runs like ass

#

is it just unoptimized or wat

oblique plume
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Its doing a ton more than regular gpu

gilded kayak
#

it doesn't on nvidia

bronze belfry
#

i have an amd gpu

gilded kayak
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or at least my 1060 ran not ass

oblique plume
#

Exactly

gilded kayak
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the gpu/117 code just doesn't pref amd, and it automagically does when adding sailing changes to it

bronze belfry
#

so performance buff when sailing comes out?

#

for me at least

gilded kayak
#

ye

bronze belfry
#

😼

fickle bobcat
#

hi,

ive just restarted my pc and attempting to use runelite - my main profile is not loading correctly. none of my plugins are there. i have re-imported it twice aswell

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does anyone know how to fix this?

stone parcel
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Normally it's the reimporting thing, but I've seen this a few times recently. #support message

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And the message under that

fickle bobcat
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thank you very much

#

that did the trick!

stone parcel
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Sweet! Np! 😄

west phoenix
#

uhhh is there a way to make runelite itself go fullscreen so as to hide border and taskbar?

gilded kayak
#

on windows 10 maximizing with custom chrome enabled in the RuneLite plugin worked to hide the taskbar, but i did notice on windows 11 the taskbar does whatever it wants

west phoenix
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fair

#

ahh i after searching full screen with space i found a plugin it seems

gilded kayak
#

as for the border we have a hub plugin, but it almost certainly will break your runelite in ways we don't understand, as the warning indicates

stone parcel
#

If you happen to use kde plasma and have custom chrome disabled in RuneLite you can then right-click** the titlebar and choose fullscreen.

west phoenix
#

oww i think i read about that in search

winged lava
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any clue as to why the ui cuts out like this?

gilded kayak
#

hub plugin | stretched mode | funny jagex bug

winged lava
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stretched mode isn't on

gilded kayak
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!safe does it happen in safe mode - that's for guess 1

haughty pumiceBOT
#

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

winged lava
#

ooh, will check

native lotus
#

hi gamers, im new to creating plugins, and have a tiny understanding of java too so im using chatgpt to help me create a plugin that will overlay and rotate thru png files (simluating a gif if u will) over the combat, prayer, spellbook, etc icons.
When i had originally added the plugin package to runelite-client/src/main/java/net.runelite.client/plugins it worked (still needed tweaking ofc), but when i added a config class to that same package, my plugin isnt visible in the plugin list. is this the right place to ask for help?

haughty pumiceBOT
solid mesa
#

You should not be developing hub plugins in client/

gilded kayak
#

chatgpt doesn't know how to make RuneLite plugins, it just makes stuff up

solid mesa
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(once again chatgpt has no clue what it is talking about)

final axle
#

That also sounds potentially rule-breaking

winged lava
native lotus
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well, it got it working to some degree, but then it started asking me to make changes to dependencies and i was like "yea this doesnt seem right' lol

#

ill have a look at the readme and follow up if necessary, thank you gamers i love u

native lotus
haughty pumiceBOT
gilded kayak
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since the GPU/117 plugin(s) just use your GPU to do stuff

solid mesa
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If it's just meme images its fine. But like showing what prayer to pray would be rule breaking

final axle
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^

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Like if it could be used to change the images on the prayers when nightmare shuffles them

winged lava
gilded kayak
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i would maybe try a new profile in the profiles tab, turn on GPU and see if it happens

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if it doesn't then it's some pluginhub plugin you installed

native lotus
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ah, okay i see what you mean. yeah im aiming strictly for meme usage. I had seen a video of what i want and was told it was likely an obs overlay

final axle
winged lava
gilded kayak
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i probably would just ignore such a minor visual bug but it does seem to be some minor issue on the driver version

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we're using your gpu on a game written on a computer that was basically a rock in the late 90s

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so new gpu stuff tends to xd sometimes

winged lava
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understandable sadly. the official client seems to work pretty well in that regard

gilded kayak
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yeah it's very new in comparison

golden minnow
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I cant figure this one out\

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So i log in today and all sorts of plugins arent showing. Weapon charges and item charges isdnt working. I uninstall and reinstall doesnt work. Create new config profile and it doesnt work

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This is driving me nuts

gilded kayak
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close runelite
open file explorer
put this in and enter %userprofile%\.runelite\cache
delete the okhttp folder

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i'm just gonna save us the trouble of you having to find your logs, and me having to read them and we'll just skip to probably the answer

golden minnow
#

whats your cash app

#

This worked lol

gilded kayak
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xd

haughty pumiceBOT
gilded kayak
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random caching issue for some people today dunno why

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caching is fun, makes everything faster 99.9999% of the time, sometimes breaks really hard

golden minnow
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I appreciate it a lot. Thankyou

left niche
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my client has random brief input lag to it, where the mouse just lags behind a bit. I've tried in safe mode and it seemed to work fine then. I'm wondering how I can isolate which plugin is probably causing it as it is hard to reproduce the issue.

round jacinth
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!flow

haughty pumiceBOT
hot pasture
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is the lightbox solver broken atm?

frail karma
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RL is showing plugins as installed but not on my sidebar.. please help

frail karma
marsh rain
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hey guys, i've been having issues with my runelite launching i uninstalled and reinstalled now when i go to try to install the client again it says 'an error occurred when trying to rename a file in the destination directory' movefile failed; code 183.

#

any reason for this? thank you

cerulean lintel
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trying to make a GIM and it kept breaking the group as soon it was made and saying settings mismatch, would that be due to these caching issues?

mossy swan
haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

mossy swan
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oh crap i forgot

haughty pumiceBOT
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@marsh rain run this command in cmd, then show us the displayed output through a screenshot.

"%localappdata%\runelite\runelite.exe" -c -v --console -- --debug
mossy swan
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looks its not able to even write logs

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well uhhh

#

you dont have permission to your own user folder? lol

marsh rain
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i should have as its only me that uses this pc lol

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it was weird because my client random closed and said failed to launch since randomly been about 4-5 days now where i haven't been able to play 😂

mossy swan
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did you install antivirus or something?

marsh rain
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nah i only have malwarebytes, which over all over the years ive played hasnt been a issue

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maybe its that?

mossy swan
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could be

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i think a week or so ago someone had issues with malwarebytes

marsh rain
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oh wait

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oh

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it blocked it look

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ive never have this before

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so its blocked it?

mossy swan
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possibly

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i dont use malwarebytes so i dont know how it works

marsh rain
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hence why i think my client forced closed

mossy swan
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our recommendation is to only use windows defender and no other antivirus

marsh rain
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i can add it to a 'allow list' maybe that will unblock it possibly?

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if i just add the application maybe it will work? im not sure

mossy swan
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i would just uninstall malwarebytes

marsh rain
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true then that will fix the entire issue

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lets see then hopefully be able to get past the install

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so weird after years it would block it lol

mossy swan
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i guess none of the malwarebytes devs play osrs

marsh rain
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😂

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missing out

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moment of truth

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it worked

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thank you for the help

mossy swan
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nice, happy gaming

sonic dagger
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im hoping someone could help me with missing plug ins,
my power went out and when i came back on runelite they're all gone. I'm in the right profile cause it still has all the same plugins installed but they're not showing up if that makes sense please and thank you ❤️

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
leaden trail
#

Do that^

sonic dagger
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that was fast thank you very much!

quartz basin
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Any1 know why I cant fullscreen/resize my RL

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currently playing on resizable classic layout

oblique plume
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did you enable lock window size in "runelite" settings

quartz basin
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you're a genius

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thank you vm

south lynx
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recycled runelite twice, but after update fishing tiles no longer appear in game

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i also created a fresh RL profile just to make sure it wasn't a plugin hub plugin messing it up, with a fresh profile still no tiles

mossy swan
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make sure you have a fishing tool in inventory

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or do you mean they dont appear at all? entity hider can hide them since they are npcs

south lynx
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i had no idea about the needing an item to display fishing spots thing, i was gonna do barb harpooning which is why i didn't have anything D:

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i'm assuming there's no way to keep them on then?

mossy swan
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start fishing and they should show up

shrewd aurora
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hello, im not that tech savvy. got a pc, previously used laptop and gpu plugin is not turning on. i also couldnt get 117 as well but i posted log in there as well

mossy swan
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install drivers for your graphics card

shrewd aurora
mossy swan
#
2025-07-16 10:21:01 EDT [Client] INFO  rs117.hd.HdPlugin - Using device: GDI Generic
2025-07-16 10:21:01 EDT [Client] INFO  rs117.hd.HdPlugin - Using driver: 1.1.0

means you dont have a gpu or gpu driver though

shrewd aurora
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hmm

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weird, i can try reinstalling i guess

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did thatb already though

mossy swan
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make sure to reboot after installing too

shrewd aurora
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ill try that out again\

shrewd aurora
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ok im still getting the error unfortunately and its not detecting it for some reason

oblique plume
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I feel like people have updated cpu drivers before and that's helped

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Or they go in bios and hard disable integrated graphics

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So it has to use the gpu

shrewd aurora
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i will try both of that

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Damn still nothing

ornate kite
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hello i installed the jaqex client on ubuntu linux but i can't seem to get the runelite client installed. i did install it multiaple times but when i start the client it still shows (install) instead of play

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i can play the normal client tho

oblique plume
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i dunno how the linux jagex launcher stuff works

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we usually tell people to use the bolt launcher

haughty pumiceBOT
ornate kite
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i see

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i will look into that

oblique plume
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i wana say jagex themselves even suggest that, but i havent read that article in a while

ornate kite
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just used their guide and now i can use runelite thanks bro @oblique plume

ornate kite
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!safenide

haughty pumiceBOT
#

!safenide command not found!

ornate kite
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!safemode

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

ornate kite
#

Got an issue where my boss health bars are appearing closer to the middle of the screen then top, same issue on safe mode. Any ideas?

#

If I try to hold alt and drag it higher it physically won't go further up

gilded kayak
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the in-game xp tracker is probably in a non-default spot

ornate kite
gilded kayak
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alt+right-click should work?

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if not then right-click the XP orb and check those settings

ornate kite
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That's sorted it, thank you

leaden crag
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Is there any guide on how to write plugins on linux?

solid mesa
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The same way you write plugins on Windows?

haughty pumiceBOT
leaden crag
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what if i dont want to use that IDE

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wait do i need a github account for writing plugins?

oblique plume
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Everything is actually just a text file

leaden trail
leaden crag
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alr thx

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wait do i really need github account for this lol

charred wind
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If you want your plugin to be on the hub yeah

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Also #runelite better suited for discussion like this. This channel is for release client support

leaden crag
#

alr sry

solid mesa
full vortex
#

oh folder, i'll find that. was looking at individual files in results

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@solid mesa thanks man, this worked. that's a huge help.

tame remnant
#

does anyone know how to get rid of the weird spacing between infoboxes? pretty sure i did it through accidental detaching. i've already reset runelite settings, boost info settings, messed around with infobox sizes, tried detaching and deleting the detached infoboxes to add them back to the same group, tried using alt and dragging corners to adjust size/position

hollow olive
#

i think thats just the default?

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if its not attached you can alt drag and drop into the stack to attach them

tame remnant
#

could have sworn i used to have mine touching, but maybe i'm crazy. also my gap looks bigger than yours

vast bone
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if it's changeable it'll be in "runelite" plugin

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if not then it probably just is this way always.

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you could make the background invisible if you want

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then it might look like they're touching.

formal grove
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is anyone else plugins not working? side bars arent there i cant right click start quest anymore and i cant uninstall or install

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
leaden trail
#

Do that^

formal grove
#

thank you

quaint willow
#

idk if its osrs or runelite if anyone could be of help. It logged me out mid raid

final axle
#

think that's runeprofile

haughty pumiceBOT
#

Get support for the RuneProfile Plugin Hub plugin here: https://runelite.net/plugin-hub/show/runeprofile.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

final axle
#

I had it spam like that the other day but it didn't log me out

quaint willow
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idk if i just dced then it updated it, or made me dc

empty minnow
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It updates whenever you log out, so I would think it just updated when you dced

lucid folio
#

do plug-ins uninstall everytime you close the client?

charred wind
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shouldn’t

lucid folio
#

well it just did lol

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is there a way to recover?💀

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how do I save my plug-ins then?

fast kernel
#

Can this be downloaded on a Chromebook?

zealous cedar
#

yes, though if you have a jagex account its basically unnecessarily complicated

fast kernel
#

A friend mentioned QoL things on here

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Can I do all the same with a Jagex acount?

lucid folio
#

definitely "unnecessarily" complicated lol

fast kernel
#

Sweet. What's the best way of playing with QoL features that isn't complicated? Chrome Extensions?

white pebble
haughty pumiceBOT
#

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

stone parcel
#

This for the Jagex Account + Chromebook thing earlier:
https://support.google.com/chromebook/answer/9145439
^^^ This first ^^^
Open the Linux terminal and run the following command to install Java and Bolt:
sudo apt install default-jdk && sudo apt install flatpak && flatpak --user remote-add --if-not-exists flathub https://dl.flathub.org/repo/flathub.flatpakrepo && flatpak install flathub com.adamcake.Bolt
Run Bolt from the terminal:
flatpak run com.adamcake.Bolt --no-sandbox

white pebble
round jacinth
#

improved

azure inlet
#

anyone know why its showing doses in bank and invy

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nver did this before tyia

mossy swan
#

could it be

#

the same thing as the guy above you

azure inlet
#

thats crazy

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thank u lol

valid cedar
#

I have this annoying issue where when searching my bank I cant use the letter 'g' it instantly closes bank search (while keeping the bank open) . Anyone have any ideas?

haughty pumiceBOT
#

If one of your keys isn't working in game, you've most likely bound it to a feature of a plugin. The Debug Helper hub plugin can show what keys are bound to what plugins.

half furnace
#

Hello. Is there a way to make the Runelite sidebar bigger? I have tried scaling through stretched mode but thats only for the UI in RS.

runic linden
#

hey i need help i currently logged all accounts off my runelite thru jagex nun of plugin hub plug ins work how do i fix?

gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

spring rune
#

My ‘regeneration meter’ plug in turns off the ‘special attack counter’ everytime I log back into the game through the jagex launcher, is there a way to keep this setting turned on?

charred wind
runic linden
#

is there a way to fix Plugin Hub plugins none of them is showing up for me after i download them?

gilded kayak
#

you have an issue and the client writes down to your log file, when there are issues

#

i would like to read them, so i can tell you how to fix your issue

half furnace
gilded kayak
#

he should have used this command

runic linden
leaden trail
#

it's probably this

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
gilded kayak
#

yes but since his first message was incoherent and the cache folder has in-game settings, i want to be sure

runic linden
#

not to be a bot but where do i find the logs

gilded kayak
#

open file explorer and just replace the top bar with %userprofile%\.runelite\logs

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where it says Home on windows 11 and something i forget on windows 10

celest yew
#

can you edit the default bank tags layout? seems i can re-edit to default but not zigzag

runic linden
#

okay i got all logs pulled

gilded kayak
#

so i think u need btl running in the background, to get zigzag?

gilded kayak
solid mesa
gilded kayak
#

or it might just be called client

#

ah yes inventory setups too

runic linden
celest yew
#

wanted to use default banktags to use potion storage, if i want to set up a new banktag i can make it zigzag. but cant edit to zigzag ig

runic linden
#

done, how can i avoid this in the future?

gilded kayak
#

unless all the people so far have done the same thing we don't know about

hollow olive
#

or maybe that's part of another plugin idk

runic linden
#

ahh copy thank you

gilded kayak
hollow olive
#

maybe inv setups

gilded kayak
#

ye

half furnace
celest yew
round jacinth
#

Other hub plugins that do bank stuff add zigzag layout, core doesn’t have it but supports others doing jt

#

Like inventory set ups

celest yew
#

ahhh, if i turn btl on and off i can use the zig zag option lol

round jacinth
#

That’s odd, it should prosbbly go away if you turn it off

celest yew
#

yeah if i turn on then off the bank tag layout plugin i can freely make all of my layouts zigzag and the option stays until i close runelite

gilded kayak
#

it definitely shouldn't, but since that's a very minor and useful thing we'll probably overlook it

#

shutting down a plugin needs to undo everything it does

finite canyon
#

could anyone look at a crash log for me? i have a buddy thats playing on runelite on a pretty decent pc with plenty of memory but he keeps getting crashes particularly during toa and places that trigger loading zones.

round jacinth
#

It’s easier to help directly if they can join here

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

finite canyon
#

i have his log one sec

round jacinth
#

again, easier to help them directly instead of a game of telephone

young basin
#

what you need ? the log?

finite canyon
#

thats teh boy

young basin
round jacinth
#

And a jvm crash log today if you crashed today

young basin
#

yea it wasnt long ago

#

but what could that mean?

round jacinth
#

Share it here if you have one…?

#

It’s what the entire !logs command says to do

gilded kayak
#

too many hub plugins

#

get rid of some or increase your heap limit

young basin
#

okay im looking thru the logs folder and the most recent jvm crash was logged back in 2023, ive tried increasing increasing the heap limit before and it still didnt help, i added a jvm argument to dump the heap on full error, would that cause the jvm error?

gilded kayak
#

you are not using an increased heap limit currently

#

i can't speak for the past

young basin
#

i know cause it didnt help

gilded kayak
#

well you should do it again and we can address it if it happens again

round jacinth
gilded kayak
#

the log you posted today clearly says "hey i'm out of of heap space, goodbye"

young basin
#

yeah and itll say it when i increase it and ill be back then

gilded kayak
#

great

#

you know what we can do for that

#

you can also install the pluginhub plugin debug helper, click the green icon on the sidebar and enable the heap dump on oom setting

#

and then if it does happen again, there will be a heap dump and we can look at it and see what plugin is causing it

young basin
#

bet tyty

gilded kayak
#

but if you dont increase the heap, but crash and send us a dump anyway we're gonna be problem

solar fjord
#

Is there a way to open Runelite with the old username/password options again? You used to be able to do it by opening it not through the launcher but it seems that doesn't work anymore.

I normally log in with my Jagex account through the Jagex launcher, but I was trying to see if I remembered the username/password for an older osrs account that isn't linked to a Jagex account.

meager kernel
#

could i get some help loging in i just joined and created a new account but for some reason it says my password and login is incorrect

round jacinth
round jacinth
meager kernel
#

but it works on the jagex launcher

round jacinth
#

Then that’s how you have to play

solar fjord
round jacinth
#

You can’t use normal login anymore

meager kernel
#

then how do i use runelite?

round jacinth
#

You use jagex launcher and pick runelite as the client to load

haughty pumiceBOT
#

@solar fjord To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

solid mesa
meager kernel
#

i found it thanks

#

i was on the new runescape tab

solar fjord
round jacinth
#

It's behaving this way because you told it to

solar fjord
#

I found the workaround, deleting credentials.properties

round jacinth
#

right, your cheats had you put those there

#

!secure

haughty pumiceBOT
#

You've downloaded a fake client, and your account has been compromised. Remove the fake as soon as possible to minimise further damage.
The following actions should be performed from a secure computer or secure mobile device:

  • Change your RuneScape password
  • Remove and re-add Authenticator to RuneScape
  • Change your RuneScape bank PIN
  • Change your email's password
  • Add 2FA to your email if you haven't got it enabled
  • Check for any linked accounts by accessing the account settings page (https://www.runescape.com/account_settings)

Some fake clients also install malware, only a fresh install of your operating system can guarantee the total removal of any unwanted software.
You might also want to change any email password if you reused the same as your RuneScape account password.

Once your computer is secure, you should download RuneLite from the link available at the #welcome channel.

solar fjord
#

Hm?

round jacinth
#

you would know why that file existed, and since you didn't it was because of a cheat client you were using?

#

i would secure your account

solar fjord
#

No, I googled and found a reddit thread that said it was related to credentials.properties

solid mesa
#

And how do you think that file got there?

round jacinth
#

that file existed because of cheats or you were doing something else and you were't doing that something else

solar fjord
#

Do you have to put it there when doing plugin development?

round jacinth
#

if you were doing plugin development at any point you'd recall that step, and you don't place the file there.

#

w/e im over it

solar fjord
#

I can assure you my memory is poor enough that I would not 😅
I was helping beta test a plugin for the Zeah Only clan

round jacinth
#

👍

#

carry on then 🙂

#

999/1000 people with that issue

#

are cheaters

solar fjord
#

But that file is put there during plugin development then? You had me worried there that it may have been related to a fake client

round jacinth
#

that file exists for --insecure-write that you had in the log

#

it allows runelite to launch using a jagex acc

#

for development

#

otherwise you can't develop if you are a jagex acc

solar fjord
#

Ok, thank you, that explains why I found almost no one else with this problem when I googled. Because it's self inflicted

gilded kayak
#

indeed

hoary tangle
#

hi, a lot of my plugins have stopped working / being visible even despite still being installed, can anyone help?

gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

gilded kayak
#

just the one named client.log is fine for this

hoary tangle
#

yoo ur the goat thank you !!

vague juniper
#

I seem to have similar issues to people above? My power went out yesterday while playing and havent had a chance to log in until today after work and all my plugins are no longer here 😦

gilded kayak
#

if it's all of your plugins that's a different issue

vague juniper
#

I think I got reset to default rl, at least it feels like it

gilded kayak
#

!lost that's probably just this

gilded kayak
#

sometimes the client can forget what profiles to load, if windows is shut down in a panic (like a power outage)

vague juniper
#

oookay I got my gim's profile I just gotta find my mains, thanks! 😄

gilded kayak
#

the ones you want are probably the largest files, NOT named $rsprofile

vague juniper
#

will this change, or could change - the setting to where the profile is autoloaded on different character login?

gilded kayak
#

click the button that looks like a chain, below the profile name

#

(while you're logged into the game)

vague juniper
#

ok got the mains and theyre all linked ty again!

frozen bloom
#

hi guys im trying to report an issue to jagex and its asking me for my client number says its on the login screen but theres nothing there, would that just be the runelite version number or the launcher number.

gilded kayak
#

is this the in-game reporter or like the website

frozen bloom
#

on the website

zealous cedar
#

did you test the official client first to make sure the issue happens there too?

frozen bloom
#

thatll be a quick minute have to reinstall official, one sec, if that works im sorry to have bother you guys

gilded kayak
#

well if you have an issue, and it doesn't happen on the official client, you aren't really bothering us to report it to us

#

but if it does then the client number you need, is probably in the official client, login screen

frozen bloom
#

alright the number showed on the official, thanks guys, wasnt sure if the version would be the same on runelite

left niche
#

Am I able to post a screen recording of the issue I'm having? My client is currently in safe mode and I'm still having issues with mouse movement. At this point I think it might be some kind of setting on the computer but unsure at this point.

gilded kayak
#

yes but it needs to be a good format like mp4 or the bot/discord will eat it

left niche
#

So at the 10 second mark you can see I'm moving the mouse fluidly, and then it stops while the animations are continuing before jumping up to the bank chest area, and it happens again at second 24/25

oblique plume
#

Considered cleaning your mouse?

left niche
#

I've tried messing with a bunch of Nvidia settings, setting the refresh rates of monitors to be the same, and the mouse movement happens outside of the client as well, but it seems to only happen when I have runelite opened

left niche
#

Which is why I doubt its the mouse

#

I could try a mouse swap

left niche
#

Can confirm it is not a mouse issue

oblique plume
#

Well i got no idea what it could be then

#

Especially since its not only on rl

left niche
#

I've tried looking into so many settings on the computer as well, Nvidia settings, monitor settings. And it only happens when Runelite is opened. I tried loading up HDOS just to see and everything has been working fine, at least for the past 10 minutes.

#

Not a great sample time but still

celest yew
#

i have 3 jagex accounts, 2 loaded up all my plugins and 1 didnt. and its my main lol even when i swap profiles nothing changes

gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

celest yew
gilded kayak
#

hmm this issue is more widespread than we thought

#

if i give you instructions would u be willing to zip and send us the problematic folder so we can figure out why this is happening

celest yew
#

sure

gilded kayak
#

are u on win11

celest yew
#

i am

gilded kayak
#

great

#

close runelite
open file explorer
replace the top bar where it says Home with %userprofile%\.runelite\cache and enter
right-click the okhttp folder and click compress to -> ZIP File and it should just make a okhttp zip

#

and dm that zip to @haughty pumice

#

ty, now u can just delete the okhttp folder and your plugins will load again

#

u can delete the zip too, runelite wont care that it's there tho I think?

celest yew
#

so i can safely delete both of these? lol

gilded kayak
#

ye

#

the okhttp folder is the the folder with the file being a pain

#

and the zip is just a copy of that

celest yew
#

huge, ty! hope you guys can resolve it🤝

dusky hare
#

GM, my runelite plugins are downloaded but not appearing. Anyone know a fix?

#

Just randomly happened.

hollow olive
dusky hare
#

You're a god

#

thank you

stone parcel
#

In the future are any more of those okhttp zips desired?

gilded kayak
#

need to figure out why it's happening

#

the cache themselves doesn't seem to be the problem

#

might have the next person try to go to the folder, but 1 folder at a time c: -> users -> username -> .runelite -> cache -> okhttp and see if they get any perm errors

#

or maybe they cant find a folder

daring geode
#

hey I have been running runelite on kali linux for the past 4-6 years, today something happend to my system where my network manager is gone, cant access the internet, or know how fix the distro, so i am trying to get all my runelite files to Windows and switch over, is this possible?

solid mesa
#

Can just use a flash drive to copy the folder over

daring geode
#

really its that simple?

#

what if its already on a portable Usb HDD same thing right?

native lotus
#

hello gamers, anyone know the widgetinfo for the clan tab and the account tab?

#

(or how to figure it out)

leaden trail
#

Widgetinfo isn't used anymore

#

But use the widget inspector in devtools

native lotus
#

why? should i find another way to get a position? 😮

#

pause

leaden trail
#

This channel is for release client support, development questions can be asked in #runelite .

native lotus
#

copy that chief, mb

golden igloo
#

hello, i logged in this mornin to both my accounts and they each have a seperate runleite profile. Only one of them had plugins and the other didnt and when I tried to swap profiles on the one it didnt help. Now both dont have any active

#

I see the profiles yet when I click them nothing changes

golden igloo
#

delete the okhttp folder too?

leaden trail
#

Yeah that's the bit that should resolve the problem

#

The rest mostly is to help us look into why people have been having this issue

golden igloo
#

you are a savior it worked

leaden trail
golden igloo
#

I sent it to rl support does that work

oblique plume
#

we would want the client log with it

trim raptor
#

How do I fix skilling pages from opening off screen? Karamja map when sailing also renders incorrectly

#

I'm using Resizable - Classic layout with Stretched Mode and Fixed Resizable Hybrid

oblique plume
#

thats prob why

trim raptor
#

I was advised to use this setup

haughty pumiceBOT
#

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

trim raptor
#

👍

signal rampart
#

Will runelite ever be available in the iPad?

leaden trail
#

No

minor skiff
#

how can i see monster xp? before i cud see even cow hp now only bosses.

oblique plume
#

opponent info plugin

minor skiff
#

ty so much

lunar maple
#

how do i turn the highlights for agility/shortcuts etc. back on. had system failure,rebooted, now the highlights are gone and can't get them back.i've tried settings ans all that.

round jacinth
#

but you're looking for... the agility plugin.

proper lily
#

Whenever I click the "Play Now" button when logging in, Runelite locks up. I get stuck on the "Click Here to Play" screen and no plugins are selectable for about 45 seconds. Kind of annoying. Any ideas on what might be causing this?

haughty pumiceBOT
#

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

proper lily
#

Ok thank you. I'm having trouble finding the "Jagex account, Runelite (configure) shortcut" and the tickbox for Safe mode. Could yo explain more on where that is?

haughty pumiceBOT
#

Download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins.

oblique plume
#

you could potentially need that

leaden trail
#

It's just "RuneLite (configure)", it won't say anything about a Jagex account

proper lily
#

Ok found it. Thank you. It does seem like it's one of the plugins causing this issue.

uncut nest
#

any reason why i cant access plugins from my runelite? i can see the plugins installed via plugin hub, but cannot see them in configurations. im running the most current version and launcher and ensured that im on my main profile

uncut nest
#

dont have nitro so i cant upload the file, am i sol? 😒

empty minnow
#

oh well uploading the file is just helpful for debugging, the main thing you want is in the following message. delete the okhttp folder I beleive

uncut nest
#

so i can delete both folders, zip and non zip?

empty minnow
#

ya

uncut nest
#

ok gotcha

oblique plume
#

can you look at them and see if theyre "hidden" first

#

cuz something is going on, this issue is pretty systemic atm

uncut nest
#

no they arent hidden

oblique plume
#

or check on what permissions you have with the files in therre

#

maybe list youre antivirus solution if you have one

uncut nest
#

viewing as admin

oblique plume
#

they like to mess up our files a lot

uncut nest
#

just windows defender

#

ok, deleted those two folders seemed to have done the trick, will remember that next time this happens

#

usually i exit runelite then reopen and it fixes itself, this time it didnt, thank you!

fresh cosmos
#

is there a plugin to post in the cc your virtual level ups for those who are using runelite?

charred wind
#

If it’s sending a message for you that’d be auto typing and not allowed

#

Dink does post virtual level screenshots to discord though

fresh cosmos
#

couldnt it post a message in the cc, like this? or would this still not be allowed? @charred wind

leaden trail
#

No

solid mesa
#

Your clan admin already has the ability to turn on post-99 xp milestone clan broadcasts

fresh cosmos
#

only for evey 5m xp intervals

#

or is that just my cc?

solid mesa
#

I think they can do 1m. But it's up to your clan admin

fresh cosmos
#

neat

#

thanks

cyan veldt
#

Hello is something wrong with runelite? I was using it this morning fine went to log in just now and all my plugins are wiped and on top of that I can’t enable any plugins either. For example animation smoothing is off and when I turn it on it’s still not smoothed.

Is there a way to import my settings back?

#

an example, im logged in to my profile as well

hollow olive
#

check the second tab profiles and try loading the diff ones

#

otherwise check

ornate kite
#

Can anyone help me, the past few weeks runelite randomly crashes and my screens go black for a second and i have to refresh my desktop it just randomly closes. I've tried looking in the crash logs and disabled plugins but it doesnt seem to show me any problem. Thanks

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

oblique plume
#

sounds like a gpu driver crash

ornate kite
ocean jetty
#

is there any way to search/filter the worlds in the quick hopper? for example, "guardian" shows the gotr worlds and any others that match the search term

empty minnow
#

I always just sort by activity and then its alphabetical and easy to find stuff like that

#

oh wait are you talking about the rl panel

ocean jetty
#

yeah in the quick hopper plugin. its not much, but i think it would be a nice qol to quickly find specific worlds lol.

#

i think its maintained by the rl team

gilded kayak
#

the buttons at the top are interactable so you can sort by world name and then it's G

ocean jetty
stone parcel
#

You can drag and drop them here.

ornate kite
leaden trail
# ornate kite

Can you upload the logs that are just called client.log and launcher.log?

ornate kite
#

Do you want all of them?

stone parcel
#

There should only be one named exactly client.log and one named launcher.log

final axle
#

You already uploaded all the other ones

ornate kite
#

these two?

stone parcel
#

Yep, perfect. 😄

signal rampart
final axle
#

no

stone parcel
#

"No"

autumn pilot
#

Hi, so I opened runelite twice by accident from the jagex launcher, closed one, logged into the other, but now it looks like im on the vanilla client, no plugins, no runelite hub

#

Any idea how to fix?

gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

gilded kayak
#

i have a feeling i know what this is going to be but i'd like to be sure

#

since we need help from people sending us the broken files, to figure out why it's happening

autumn pilot
#

Im on mac so I think the third bullet point applies to me? where do I enter $HOME/.runelite/logs?

gilded kayak
#

cmd+shift+g in finder and click go to folder...?

#

oh i clicked a apple discussion from 2012 thats a little old lol

clear stratus
#

finder is so bad

gilded kayak
#

sad

#

is it gonna be a pain for them to zip the okhttp folder on mac

#

should i just wait for another windows user

autumn pilot
#

whats the equivalent of run on mac again?

clear stratus
#

the issue with finder is mainly navigating. i think zip is a right click

#

not at my mac rn

hollow olive
#

zip is just compress on right click

autumn pilot
#

Im here right now

clear stratus
#

that's not the right one

gilded kayak
#

does Command-Shift-H bring up Home

#

thats what google tells me

autumn pilot
#

yes I think it did

clear stratus
#

the fact that it doesnt have a filepath bar is absurd

#

but i digress

hollow olive
#

did he get it

autumn pilot
#

no

#

im at home but not seeign a runelite folder

clear stratus
#

cmd+shift+period should show it

hollow olive
#

you'll get there

#

or that

gilded kayak
#

folders leading with . can be hidden by default

hollow olive
#

wow i'll remember that for future use

autumn pilot
#

still not seeing it

clear stratus
#

😩

#

can you do josh's terminal thing

hollow olive
#

open up terminal and type open ~/.runelite/logs (then press enter)

autumn pilot
#

zsh permisison denied

#

is what came up

hollow olive
#

did you miss the word open << with a space after the word

gilded kayak
#
open ~/.runelite/logs
``` there should be a copy button on the right side of this little blurb now, u can click that
autumn pilot
#

yes that worked!

gilded kayak
#

the one named client with no date is the important one for this

autumn pilot
gilded kayak
#

the word client is not the word launcher

clear stratus
abstract pawn
autumn pilot
#

This is all I See

gilded kayak
#

scroll up

autumn pilot
#

Ohh nvm

#

i ahd to scroll up

#

Im silly

#

you all are being very very patient with me

#

thank you!

gilded kayak
#

it definitely thinks it loaded plugins

#

can you drag your mouse on the right-side of the game screen and see if an arrow appears

#

there's a keybind but i don't remember what it is

solid mesa
#

Ctrl+F11

autumn pilot
#

yes an arrow appears

#

my plugins are back!!

gilded kayak
solid mesa
#

For future reference on a Mac you can press Command+Shift+G then type in ~/.runelite and press enter

gilded kayak
#

i guess thats what the difference since 2012 is

#

cuz i did say the keybind but it also said to do it, inside finder

solid mesa
#

It is in finder, they've just changed the UI a bit

#

It used to look like this

gilded kayak
#

mmm

versed stone
#

hi, trying to load up right now and when i launch from jagex launcher it doesnt seem to load up the plug ins like usual so it looks like a vanilla client. any help would be greatly appreciated!

gilded kayak
#

can you be a little more specific

#

are you saying the bar on the right is missing

versed stone
#

the bar on the far right is there but when i cluck on the wrench it doesnt show all the plug ins i normally have. and then on the plug in hub it looks like theyre installed cause they have the "remove" option

gilded kayak
#

ok!

#

!logs can you post your client.logfrom here

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

gilded kayak
#

just the one with client in the name, but no date

versed stone
#

like that?

gilded kayak
#

mhm

#

ok so this issue has been happening for a couple days now and we're not really sure why, could you send us the broken folder if I give you instructions

versed stone
#

yes of course

gilded kayak
#

close runelite
open file explorer
replace the top bar where it says Home with %userprofile%\.runelite\cache and enter
right-click the okhttp folder and click compress to -> ZIP File and it should just make a okhttp zip
DM that okhttp.zip to @haughty pumice

#

i'm assuming ur on windows 11 for this

#

if ur on something else i'll have to write other instructions

#

ty

#

u can delete that new zip, and the old okhttp folder and your issue will go away

versed stone
#

you are amazing, thank you sooo much!

naive lily
#

Hey guys, whats the best way to get up and running on Linux

#

Im on ubuntu, i downloaded runelite but i guess the account i made is a jagex account and cant login directly from the app

haughty pumiceBOT
gilded kayak
#

(probably bolt is the short answer)

naive lily
#

cool cool, ill look into it ty

unique pasture
#

ok so this runelite not loading all plugins thing is happening to everyone right now?

unique pasture
stone parcel
#

Above that a bit further above that is steps to upload the client.log too, if you wanted to upload that log and then do those other steps, I think that would be appreciated. 😄

tulip ermine
#

!dpi

haughty pumiceBOT
#

!dpi command not found!

unique pasture
gilded kayak
#

if you zip it and send it to us, no since it's the reason why your plugins wont load

#

could you send the client.log Kalil mentioned along with the zip file, to @haughty pumice

tulip ermine
#

Hi,
I'm experiencing a blur effect in my RuneLite client. The side panels, such as Loot Tracker, Herb Run, etc., appear with slightly distorted or blurry fonts, making them harder to read.

I've already tried creating a new profile and setting runelite.exe to use the application's DPI settings, but the issue persists.

Any suggestions on how to fix this?

Thanks in advance!

sharp harness
#

!safe

haughty pumiceBOT
#

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

tropic harness
#

Hey! I'm experiencing some really weird lag when opening interfaces or withdrawing items from my bank. Very similar to #support message
I did everything in !safe and things did improve, the followed stuff in !flow to troubleshoot my issue but but the binary test showed no improvements.
the most damning thing is I had a friend send over their profile where they get ~144fps and I was getting ~80-90fps. I have better specs than them for what its worth. is there anything I should before I just reset my whole profile?

#

what i've resorted to sofar is removing a ton of my bloat and i've seen some imporvements but still pretty bad :(

clear stratus
#

when you did the binary search were you restarting the client every time you disabled plugins?

#

because if safe mode fixed it that more or less guarantees it's a hub plugin

tropic harness
#

i did yes

#

i was only supposed to turn them off correct?

#

not uninstall half

#

turning of each half saw a slight increase in performance (going from 90 to 110) but nothing like the FPS i was experiencing in safe mode. ~300

tropic harness
round jacinth
#

Some hub plugins stay active after being turned on(like they leave behind overlays)

#

You basically keep trimming the fat until you’re happy

#

FWIW the game at the heart of it is a 50hz game (50 fps) and runelite did magic to make it smoother and better

#

The client ticks are still 50/s and game ticks are still 100/minute

#

So if it’s always 90 fps, that’s a lot better than 40.

But you’re on the right track of increasing more and more. Keep removing bad hub plugins.

tropic harness
#

yeah ill keep messing with stuff until i see better performance i guess :)

oblique plume
#

i dont think you can get 300fps in safemode since you wouldnt have the gpu plugin

hybrid niche
#

i started using new computer and my entire runescape account plugin group dissapeared????

hybrid niche
#

are u joking i already sold it

#

ahh

#

this is truely deppresing

#

how do I make bigger chatbox in fullscreen and gui?

#

cant find streched plugin

oblique plume
#

Stretched mode

zenith cargo
#

getting this on launch everytime any ideas 🤔
2025-07-17 14:04:34 MDT [Client] ERROR n.r.client.plugins.gpu.GpuPlugin - error swapping buffers
java.lang.RuntimeException: unable to SwapBuffers (6)
at net.runelite.rlawt.AWTContext.swapBuffers(Native Method)
at net.runelite.client.plugins.gpu.GpuPlugin.draw(GpuPlugin.java:1372)
at bo.am(bo.java:2905)
at bo.ek(bo.java)
at bo.run(bo.java:2387)
at java.base/java.lang.Thread.run(Unknown Source)

oblique plume
#

gpu drivers maybe

zenith cargo
round jacinth
#

try not up to date ones

mild steeple
#

anyone know why my C:\Users\XXXXXXX.runelite\screenshots\XXXXX\Boss Kills folder, wont allow me to use arrow keys to filter through pictures? TIA

oblique plume
#

take that up with whatever image viewer you use

#

or file browser you have

mild steeple
#

they work in this one, but not the above C:\Users\XXXXXXX.runelite\screenshots\XXXX

tough void
#

Hi all, I'm getting a weird visual glitch and was hoping someone might have a solution

oblique plume
#

jagex bug

ornate kite
stone parcel
#

Yeah, I'm not sure the cause of that. Hopefully someone else does though.

oblique plume
ornate kite
oblique plume
#

try different drivers and see what happens

charred mortar
#

hello, my FPS seems to be oddly low for my machine. i'm on a 13900K with a 5090 and i only get about 90 FPS not even fullscreened using the GPU plugin RuneLite offers, and my GPU utilization runs at about 9%

#

integrated graphics is disabled, so i don't believe it could be that

round jacinth
#

It depends on where you are in game, how much you’re seeing(view distance, zoom level) and amount of hub plugins

#

See how much better it performs if you make a new profile, then turn into on the GPU plugin

#

If it performs better with the same GPU settings then you’ve got hub bloat

charred mortar
#

must be hub bloat bc yea a new profile cleans it up

#

interesting

round jacinth
#

have fun hunting it down lol

#

FWIW I am a broken record but the game at the core is a 50fps (20 client ticks/second) and game ticks are 600ms(100/minute) so anything above 50fps is just smoothing and eye candy, mechanically it’s the same. Playing below 50 is not good on the other hand

charred mortar
#

yea that makes sense

round jacinth
#

So 90 is probably fine

charred mortar
#

its fine, but mostly just the eye candy aspect lol

#

seems like Attack Ranges causes my FPS to drop from capping at 240 all the way to 160 in lumby

#

not sure why GPU utilization is so low though

round jacinth
#

Idk how it works at a high enough level to explain it but just because it’s not 100% or higher than 10% usage doesn’t mean it’s not struggling

oblique plume
#

Prob cuz you're cpu bound

dark ermine
#

I have been having some issues with certain plugins in RuneLight not working that are working fine for my clan mates. I uninstalled RuneLite and gave it a fresh install and restarted my PC and still having the same issues. More specifically if I add/remove a plugin its not instant like usual, it'll be stuck on "removing" or "installing" until I restart the client. The "improved item charges" along with "custom menu swapper" aren't working and they don't show up in the configuration menu even if they say they are installed in the plugin hug.

#

Actually if I install any new plugins they won't show up in my configuration menu but the plugin hub will show they are installed

#

The quest helper plugin is inaccessible so this is quickly turning into a major issue for me, any ideas on how to fix would be much appreciated

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
dark ermine
narrow tangle
#

Anyone aware of frequent crashing issues on runelite running on an iMac

#

I have the most recent crash log

zealous cedar
#

disable "compute shaders" in the gpu plugin

narrow tangle
#

That’s the fix?

#

Awesome thank you if so!

zinc zenith
#

having this issue only when i press the (i) key. its somehow linked to report button? ive reinstalled and same issue. it works fine in runelite notes and such but when i try to chat in game it does this. please pay attention to report button as i press i

haughty pumiceBOT
#

If one of your keys isn't working in game, you've most likely bound it to a feature of a plugin. The Debug Helper hub plugin can show what keys are bound to what plugins.

solid mesa
#

Probably check that

mossy swan
#

im guessing you bound i to screenshot

grim coral
#

what plugin is this?

solid mesa
#

Instant Damage Calculator

zinc zenith
#

ohhh tysm ill try that

#

it fixed, it was indeed bound to screenshot. i appreciate the help very much. thanks everyone ❤️

deep python
#

This has been happening recently and it is super annoying :c

round jacinth
#

not sure if the removeNavigation ther can cause crash but your gimp plugin you have doesn't seem to ever work for you

#

every 5s it's spamming that it can't connect

deep python
#

yea i'm going to remove that..

round jacinth
#

do you have a jvm crash for today

deep python
gilded kayak
#

13th gen...

stone parcel
#

microcode 0x11d

gilded kayak
#

i dont know the microcodes is that the good or bad one

round jacinth
#

not sure if 0x11d is a bad1

gilded kayak
#

lol

round jacinth
#

they can try the 32bit launcher or finding a newer microcode revision

#

man intel really stunk the room with that 1 huh

stone parcel
#

They want like 0x12b or above iirc. On mobile.

gilded kayak
#

wild times

deep python
#

so was it just because of my cpu?

round jacinth
#

yeah, intel has a hardware level issue with 13th and 14th gen chips

gilded kayak
#

and it aggressively appears for RuneLite for some reason

round jacinth
#

where they cook themselves and break, microcode updates can help fix it but also its still broken

#

idk if this is the intel meltdown issue or a different one

gilded kayak
#

we gotta get someone to write up a wiki page for this

#

the info necessary to give to people does not stick with me

round jacinth
round jacinth
#

Mozilla staff's tracking overwhelmed by Intel crash reports, team disables the function

#

so funny

#

not funny for consumers

#

funny that intel's eff up is so bad that global warming is pointing it out

leaden trail
#

Really they want the absolute latest one

stone parcel
#

Yeah most recent probably best.

mossy swan
#

(Image credit: Intel)
🔥

silent crow
#

I can't access plugins from the plugin hub from the jagex launchers runelite

oblique plume
#

What

gilded kayak
#

he just has the okhttp bug

#

but he's assuming it's a jagex-launcher-specific issue

#

maybe he's right who knows

#

not me

oblique plume
#

It is weird that it seems to happen on the second launch too

#

Multiple people have said it happens only on one

#

Then they restart and its both

gilded kayak
#

i think the first startup triggers the tmp file rename issue and by the time the second startup is happening, problem

#

at least that makes sense to me, idk if it's right

oblique plume
#

Maybe it has something to do with launching quick btb

#

Ye

silent crow
#

win10

gilded kayak
#

frick

#

do u have a file zipper installed

#

like 7z

silent crow
#

yeah

glad meteor
#

Hi guys, is there a way to filter the run tab in Intellij to only my plugin output? I get spammed out by other plugin debug messages lol

gilded kayak
#

kk can u do this but zip it yourself, not the way i instructed here

gilded kayak
#

also dm @haughty pumice the client file with NO date in the name, that's in %userprofile%\.runelite\logs

#

this issue is very odd and not easily replicatable so we need as many broken files to test with

#

as we can get

oblique plume
#

Why are there 4 zips monkaS

leaden trail
#

Well for starters you have file permissions issues

gilded kayak
#

hmm

#

maybe some weird 5mb limit?

#

cuz the okhttp folder is somewhere around 20mb from what i can tell

oblique plume
#

I've seen 16-20 from people

#

So that tracks

leaden trail
#

That client log covers several days

gilded kayak
#

ye well what can u do

leaden trail
#

And I think I remember noticing that for a few other people with the okhttp issue as well

gilded kayak
silent crow
#

I'll try that

#

Discord has a 10mb file limit if you don't have nitro

gilded kayak
#

oh ya i guess it doesn't zip it well enough

#

i was imagining a perfect world where it zips below the 10mb limit

#

ig so many small files dont compress for that outcome

vague locust
#

I just started playing again after not being on for more than a year. My RuneLite Loot Tracker isn't tracking my pickpockets, any ideas how to fix this?

oblique plume
#

Are they hidden

#

Click the eye icon thing

silent crow
#

Thanks for the help

vague locust
#

I don't believe they are hidden, I didn't change any of that from when I last played. Not seeing an eye icon.

gilded kayak
#

it's at the top of the loot tracker panel

vague locust
#

Mine just says "Loot tracker You have not recieved any loot yet."

gilded kayak
#

did you let yourself logout while asking for support

vague locust
#

I just signed out, signed in, and then killed something. It let me see the icon then. Thanks.

oblique plume
#

So it was hidden?

vague locust
#

It was I guess

#

and because it was, it wasn't ever showing up without having anything in the list

oblique plume
#

There's a gh issue of me out there with that exact problem

gilded kayak
#

HIDDEN

oblique plume
#

I hid gnomes cuz I would accidentally kill them at the bank

#

Then when I pickpocket them I was like wtf

#

Cuz I forgot years ago that I hid them

#

And now my mistake is enshrined forever in gh issues waaaa

gilded kayak
#

dont worry i'll delete it if adam ever accidentally gives me the wrong permissions

oblique plume
#

An unlikely story

gilded kayak
#

xd

olive magnet
#

it not installing

oblique plume
#

That means you're in safemode or more likely have the okhttp cache issue were seeing commonly right now

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
oblique plume
#

Do that

marsh bay
oblique plume
#

Hmm yes this is a picture

pure geode
#

All of a sudden my pc will not load 117 HD i reinstalled Jagex launcher and Runelite and the plugin got nothing. anyone seen this?

oblique plume
#

Delete the okhttp folder in here

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
warped pollen
#

Hey there, my computer crashed while runelite was open and now all of my runelite pluggins and settings are gone, i have tried to import but none of the profile are working that are in the profiles2 folder. Any ideas? I did recently convert my rs account and started using the jagex launcher a few days ago

celest yew
safe wagon
#

is there a way to separate 2D elements in the code (health bar vs overheads)

empty hull
#

Hello, I have a silly question... Do git submodules inside plugins work fine?

solid mesa
#

Even if it did work probably not good for review since it's more work to also open the diff of submodules.

empty hull
#

It would be really helpful since we're using that to centralize some stuff that's used in 2 different plugins plus a couple of other projects

#

Submodule would contain only data (.json files)

solid mesa
#

You can see what @small musk or one of the other reviewers thinks

empty hull
#

Usually it's pajlada(?) that reviews our PRs

#

Or at least it was him the last few times

small musk
#

we do not call git submodule init, so no

#

I don't really want to review through a submodule ref either

verbal minnow
#

So every now and then, my runelite will freeze out and. I can’t even close it- other issues happen too on the Pc. That is a problem external to runelite most likely then right

empty hull
pastel marlin
#

Hows it going, recently (the last week or two) my RL client crashes after around an hour of gameplay. RL message pops up saying that the client has crashed, but without any actual details. has this been happening to anyone else?

haughty pumiceBOT
#

@pastel marlin To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

rancid summit
#

turned on pc, loaded up RL and all my plugins are gone, never been logged into runelite before, My plugins folder still has all of them, how do I get them back on RL?

sudden canopy
#

anyone know why my game is like this? I've tried ctrl + enter and Ctrl + F11 and it still doesnt work

solid mesa
#

Because Stretched Mode is off?

sudden canopy
#

THANK YOU

rancid summit
#

All my plugins show in the pluginhub downloaded, but not actually in my plugins, and the correct profile is loaded up.

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
solid mesa
#

If you want you can zip %userprofile%\.runelite\cache\okhttp and dm that and your %userprofile%\.runelite\logs\client.log to @haughty pumice

rancid summit
#

so just delete the cache folder and reload runelite?

solid mesa
#

Yes

rancid summit
#

im scared, hope this doesn't mess up anything...

stone parcel
#

Should be totally fine. 😄

rancid summit
#

thank you, holyyy. i was about to cry

cosmic solstice
#

I can't access plugins from the plugin hub from the jagex launchers runelite.. can anyone help?

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
wet vigil
#

hi guys..newbie here..how do u show ur connection's latency? Like the ping?

stone parcel
#

I think this option in the "World Hopper" plugin might be what you are after.

wet vigil
#

That works!! Thanks!

stone parcel
#

Np! 😄

wet vigil
#

i'm using exitlag but it doesn't seem that my latency has improved 😦

wet vigil
#

any VPN recommendation for oldschool runescape? TIA

solid mesa
#

Jagex doesnt like a lot of vpns

wet vigil
#

😦 That means VPN won't help with high ping?

solid mesa
#

VPNs don't really reduce your ping since they add another hop (unless your ISP has really bad routing for some reason)

wet vigil
#

Oh, I see! Rip then 😭

spring rune
#

Morning! The ‘regeneration meter’ plugin seems to turn off the ‘special attack’ charging bar option everytime I close runelite.
I think.. this started happening when I got a soulreaper axe and got a soulreaper axe charge overlay plugin, but I’ve tried deleting it etc. and the spec meter charge option still turns off!

edgy mauve
#

Anyone having problems with runelite not loading your plugins?

spring rune
charred wind
#

Yeah I notice it disables the regen thing on spec. Is what it is. I mentioned it to the author but he hasn’t done anything and it doesn’t bother me enough to fix it

spring rune
#

ok, as long as i know i'm not messing up anything, then i can just reenable it everyday, all good!

wheat pier
#

hi, is it possible to change the image for the "vanced barrows" plugin?, i know for resource packs you can just rename the img in resource-packs-repository but cant find something similar for the barrows plugin

haughty pumiceBOT
#

Get support for the Vanced Barrows Plugin Hub plugin here: https://runelite.net/plugin-hub/show/vanced-barrows.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

potent garden
#

Hi, Can I make this sidebar bigger, or change the order the icons are showing?

leaden crater
#

Hello.. for some reason the 117 plugin is showing that it is installed, but i am not able to configure it or turn it on

haughty pumiceBOT
solid mesa
#

I think its just

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"
leaden trail
#

Just delete the okhttp folder inside that folder

leaden crater
#

that worked.. you are awesome

mossy swan
#

ah cool

torpid rover
#

hi, is it normal for runelite client to take up to 3-4gb of memory, playing on mac

leaden trail
#

You probably have a leaky GPU driver, what if you restart your client?

#

Although 3-4gb isn't suuuuuuper crazy so 🤷

I don't really remember the baseline offhand

torpid rover
#

yeah restarting the clients helped in the past

#

i mean its literally brand new, so it doesnt make sense, i looked around and many people report having memory leaks on macs

leaden trail
#

Yeah the Mac GPU drivers have some memory leaks

#

What if you disable GPU and restart, does it still end up high after a bit?

torpid rover
#

ill try

#

it dropped to stable 800mb

#

makes sense but its weird to play on 60fps now

leaden trail
#

You can maybe try disabling "compute shaders" in the GPU plugin and then reenabling GPU

torpid rover
#

tried that, its at 1,3gb i guses thats acceptable?

oblique plume
#

you probably should just be able to toggle the gpu plugin and that would release all the stolen ram from it in stead of restarting

bleak scroll
#

Cant figure out what setting I changed to make it so I can't see what's under the level I'm at - Anyone know? I'm referring to the blue background when it should show the overworld

oblique plume
#

low detail hide floors option

bleak scroll
#

Ty bro

pastel ravine
#

hey I wanted to make a runelite plugin that will return the old prayer sounds for the royal titans e.g. make deadeye and mystic vigour sound like Eagle Eye and mystic might, this should be quite easy but i never make a runelite plugin before whats the process?

#

also does this already exist? if so there is no point haha

round jacinth
#

Sound swapper can do that

pastel ravine
#

oh ok lol

round jacinth
#

You can use keywords in the hub for this stuff) ie you wanted to swap sounds lol

#

I hope sound swapper shows up when you search hub

pastel ravine
#

it does

#

cheers legend

crimson helm
#

hi guys my cox loot tracker has reset

#

does anyone know how/if i can restore it?

oblique plume
#

it doesnt load old data

#

if you do a run it will consider it new

#

so when you restart it will load

crimson helm
#

ah yeah its reset now, thanks mate

mighty steppe
#

Can someone please help. I have Good PC its not performance issue but when I open Runelite with another game, Runelite freezes and is not responding. what could be problem?

jolly coral
#

hi, is there plugin for sol heredit to make a sound befori flicking special starts?

leaden trail
real eagle
#

Hi, I am having an Issue being unable to enable the GPU plugin.
Specs:
i5-14400F
RTX 4070
32GB DDR5 RAM
Windows 11 64-bit

It just keeps automatically disabling and turning itself off
I have the most up to date drivers from my motherboard manufacturer and Nvidia

pastel marlin
round jacinth
#

The ones for today have no date stamp with them

pastel marlin
#

these are today

leaden trail
#

Can you post your logs?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

round jacinth
pastel marlin
zealous cedar
#

I think this is just due to your username charset being something it cant deal with

vestal echo
#

Hello looking for a little help please. Unsure if this is a bug or not but the discord loot logger plugin did not work for this player receiving this drop exceeding the 10,000,000 GP value mark. I checked out his webhook URL and can confirm it is correct and worked for him yesterday on a blood shard drop.

Is the issue because the item is initially untradable? What would solution be here?

haughty pumiceBOT
#

Get support for the Discord Loot Logger Plugin Hub plugin here: https://runelite.net/plugin-hub/show/discord-loot-logger.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

vestal echo
#

No support in there. Guess ill post the issue in there then

leaden trail
#

You're probably better off just using Dink instead

untold shadow
#

heloo

#

runelite pluing please

real eagle
# zealous cedar

Is there a way to resolve this?
as I can't just rename the user folder as it'll cause tons of missing directory issues and symbolic link issues

zealous cedar
#

youd have to make a new user

real eagle
#

Only way?

untold shadow
#

@real eagle

#

@real eagle

untold shadow
clear stratus
#

someone should probably ban them

real eagle
odd grove
#

Hey guys, I've been using Bank Tag Layouts for years now and never really had an issues with it, but I think ever since RuneLite added their own layouts stuff there may be some conflictions in my presets?

If I disable layout in a preset it moves around and other wierd stuff, not sure what's going on and when I try to give a friend a preset I need to enable the layout and I get this:

#

Does RL have everything that BTL has now? or do I need to change some config in one of them? seems like they are fighting each other

manic spear
#

Have the two tag export options been combined into one?

rich warren
#

Hey there! Is there a way for the Wise Old Man plugin to automatically rank up a clan member, or at least give a heads up when someone qualifies for a rank based on XP gained? For example, if I set specific XP thresholds like 1M XP gained since joining for the Recruit rank can it notify me or handle that promotion automatically?

mossy swan
#

rank up someone ingame? no, that would not be allowed

rich warren
#

What about having it send a ping in a Discord channel whenever someone reaches the XP needed for a rank up?

#

So a Staff can Rank up that clan member manually

oblique plume
#

That sounds like something a bot specific to your clan should do

#

Since every clan is gonna have a different idea of how they want to operate

compact spear
#

Just set up a competition for total xp gained or whatever and have it run forever, then add new members as you invite them to your clan

oblique plume
#

Wom cant do it all

sick anvil
#

Just a quick question if anyone has any insight. when loading runelite or switching profiles, my plugins are not showing up on the side bar.

haughty pumiceBOT
#

Delete your %userprofile%/.runelite/cache folder or run this command in command prompt run as Administrator:

rmdir /s "%userprofile%\.runelite\cache"